Ppt on positive attitude

A Detailed study of Hospital
Administration In Rahate
surgical hospital, Nagpur
Presented by
POOJA JAMAIWAR
Guide :-
Muktai Deb

Introduction
Meaning:-
The terms “administration” and “Management” have often
been interchangeably used. Some people have tried to define
administration and management as two distinct entities. To them,
administration seems to connote some higher and broader function
than managing. They continue to distinguish them without agreeing
clearly on what the distinction is about. But management is not an
academic discipline alone.
Definition of ' Hospital Administration. :-
Medical care is a programme of services that should make
available to the individual, and thereby to the community, all facilities
of medical and allied services necessary to promote and maintain
health of mind and body. This programme should take into account the
physical, social and family environment, with a view to the prevention
of disease, the restoration of health and the alleviation of disability.
WHO, 1959

COMPANY PROFILE
 Rahate Surgical Hospital is one of most popular
SURGICAL hospitals in Nagpur which took birth in the
year 1996, when Dr. Prashant Rahate led a team of
medical professionals to set up the surgical hospital in
Nagpur. It opened a new chapter in history of
healthcare of vidarbha region in Nagpur. Within a span
of 18 years.
 The hospital is an ISO 9001:2000 certified
Surgical Hospital with special surgical ICU facility.
Doctors of international acclaim, well qualified and
competent medical, nursing, paramedical and other
staff, unite with the superior technology and state-of-
the-art facilities to provide the best and the purest form
of care to its patients. We strive to achieve perfection in
serving our patients by providing quality healthcare
built on values of Compassion, Care and concern.

RESEARCH METHODOLOGY
 MEANING OF RESEARCH:-
Research is a systematic and scientific search for pertinent
information on a Specific topic in fact research is an art of
scientific investigation. It is an academic activities and the
term should be use in technical sense. Research is an
original contribution to the existing stock of knowledge
helping for its advancement it is the pursuit of a truth with the
help of study observation, comparison and experiment. In
short, the search for knowledge through objective and
systematic method of finding solution through a problem is
called research
 OBJECTIVES:-
1) To determine and study the various goals and objective
of the hospital.
2) To understand the various departmental Activities of
Hospital.

DATA ANALYSIS AND INTERPTETATION
Categorization Respondent Percentage
During working hours 25 50%
During non- working hours 25 50%
Total 50 100%
Q.1 ) When hospital survey programmes conducted?
INTERPRETATION:
From the above table, it is conclude that 50% respondents says
that hospital survey programme during working hours and
50% says during non-working hours.

Yes 50 100%
No 0 00%
Total 50 100%
Q.2) Does the hospital administration programme related to organizational
goals?
INTERPRETATION:-
From the above table, it is conclude that 100% respondents says that
programme related to organizational goals.
Yes 35 70%
No 15 30%
Total 50 100%
Q.3) Is your progress reviewed periodically?
INTERPRETATION:
70% of employees think that progress is reviewed periodically while 30%
employees do not agree with this.

Yes 35 80%
No 15 20%
Total 50 100%
Q. 4) Are you involved with the manager in designing the management
at the organization?
INTERPRETATION:-
From the above table, it is conclude that 80% respondents are like to involve with
the manager for designing managements programme and 20% says “no”
Mostly 32 64%
Rarely 10 20%
Never 8 16%
Total 10 100%
Q. 5) Do you share your opinion and suggestion freely to the manager
during the survey programme?
INTERPRETATION:-
From the above table, it is conclude that, 64% respondents want to share opinion and
suggestion freely to manager, 20% respondents share it rarely and 16% appose of all
these things.

Yes 45 90%
No 5 10%
Total 50 100%
Q. 6) Is hospital management properly executed in your organization?
INTERPRETATION:-
From the above table, it is conclude that 90% says that administration executed in
organization properly and 10% the Administration not executed properly
Yes 48 96%
No 2 4%
Total 50 100%
Q7) Does the management system in your organization helps in developing
your carrier?
INTERPRETATION:-
96% employees agree that management system helps in developing your carrier
and 4% employees do not agree with this.

Categorization respondent Percentage
High 20 50%
Average 15 37%
Low 5 13%
Total 50 100%
Q.8) what is your satisfaction level with the current management system?
INTERPRETATION:-
From the above table, it is conclude that 50% respondents are fully satisfied with the
current Administration system, 37% respondents are on average step and 13% are
satisfied very low.
Categorization respondent Percentage
Yes 25 50%
No 25 50%
Total 50 100%
Q9) Are you given to fill up forms?
INTERPRETATION:-
From the above table, it is conclude that 50% respondents fill application forms and
50% respondents cannot fill application forms

Strategies and programmes in
the company
respondent Percentage
Good 28 70%
Average 10 25%
Bad 2 5%
Total 50 100%
Q.10) How was the management strategies and programmes in the
hospital?
INTERPRETATION:-
From the above table, it is conclude that 70% respondents says the
programmer was good, 25% respondents says that average and 5 % says that
bad.

CONCLUSIONS:-
 The RAHATE SURGICAL Hospital Satisfaction Questionnaire asked respondents
general questions relating to Reception/administration, hospital cleanliness, signage,
hospital food and interpreter services.
 Respondents also provided ratings relating to the care, respect and communication
experienced in their treatment/procedure and dealings with health care professionals.
 In all of these sections of the questionnaire - General, Health Care Providers and
Treatment/Procedure - the majority of the 66 total respondents were satisfied with the
care they received from the hospital.
 This satisfaction was reflected in the fact that 96% of respondents said that overall,
the care they received was excellent or good.
 The majority of comments provided by respondents also reflected the quality of service
provided.
 Hospital staff in particular received numerous comments praising their professionalism
and caring attitudes.

SUGGESTIONS
 Some kind of transparency must be maintained in
knowing the business status of the RAHATE
SURGICAL Hospital. Meetings must be conducted
at the end of financial year to create awareness in
the employees about the financial status of the
RAHATE SURGICAL Hospital.
 To take up feedback periodically from the
employees regarding the motivation aspects and
they must be given liberty to question for
procedures on compensation if they are not
satisfied.
 The RAHATE SURGICAL Hospital should provide
initial and ongoing performance Administration

Ppt on positive attitude

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