Uploaded byPatrick McNeil
Practical UX Methods - as presented at FOWD 2014
The document discusses practical UX methods presented by Patrick McNeil during the Future of Web Design conference in NYC, November 2014. It emphasizes fast, simple UX testing techniques like first click tests, system usability scale (SUS), and nano-usability tests, advocating for a focus on results and team collaboration. McNeil encourages using integrated tools for ongoing user research and outlines several other methods for UX improvement.
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Practical UX Methods - as presented at FOWD 2014
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- 7. Future of Web Design, NYC – Nov, 2014 @designmeltdown Who am I? • Professor at the Univ. of MO St. Louis • Grew up with tech, formalized it with design and topped it off with UX. • Get in touch: – [email protected] – @designmeltdown – pmcneil.com
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- 21. Future of Web Design, NYC – Nov, 2014 @designmeltdown 1. I think that I would like to use this system frequently. 2. I found the system unnecessarily complex. 3. I thought the system was easy to use. 4. I think that I would need the support of a technical person to be able to use this system. 5. I found the various functions in this system were well integrated. 6. I thought there was too much inconsistency in this system. 7. I would imagine that most people would learn to use this system very quickly. 8. I found the system very cumbersome to use. 9. I felt very confident using the system. 10. I needed to learn a lot of things before I could get going with this system. The questions:
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- 24. Future of Web Design, NYC – Nov, 2014 @designmeltdown 15 Min. Usability Tests! 1. Fine one person who cares about your product. 2. Arrange to watch them use the product. 3. Have them use the product to do something. 4. Silently watch them use the product. 5. What did you learn? Source: Observing The User Experience
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- 42. Future of Web Design, NYC – Nov, 2014 @designmeltdown First Click Tests More about First Click Tests: • http://www.measuringu.com/blog/first-click.php • http://webusability.com/firstclick-usability-testing/ • http://www.neoinsight.com/insights-articles/ firstclick-tests-spot-3-problems.html
- 43. Future of Web Design, NYC – Nov, 2014 @designmeltdown SUS Questionnaire More about the SUS Questionnaire: • http://www.usability.gov/how-to-and-tools/ methods/system-usability-scale.html • http://www.measuringu.com/sus.php • http://uxpajournal.org/wp-content/uploads/pdf/ JUS_Brooke_February_2013.pdf