1) The document discusses issues related to purchasing and managing e-books, including different platforms, pricing models, licensing terms, and the additional work needed for tasks like activation, troubleshooting access, and reporting usage statistics.
2) It also compares the traditional print book lifecycle to the more complex e-book lifecycle, noting challenges like content management across multiple platforms and keeping up with frequent changes.
3) Examples are given of e-book services at the University of St. Thomas Libraries, Hennepin County Library, and the Triangle Research Libraries Network that discuss collection size, access models, training, and plans for further development.