GURU GHASIDAS UNIVERSITYBILASPUR ( C.G )
DEPARTMENT OF MANAGEMENT STUDIES
PRESENTATION ON = MANAGEMENT PRINCIPAL & FUNCTION
SUBMITTED TO - DR. KALPANA RAO
MANAGEMENT PRINCIPLES &FUNCTION
SUBTOPIC - HUMAN RELATION MOVEMENT & CONTROLLING
PROCESS & TECHNIQUE
t h e m e
4.
INTRODUCTION
What is management?
= Management is the
process of getting
things done with the
aim of achieving
goals effectively and
efficiently .
5.
• IT HELPSIN ACHIEVING GROUP GOALS.
• IT INCREASES EFFICIENCY.
• IT CREATES THE DYNAMIC ORGANIZATION .
IMPORTANCE OF MANAGEMENT
• IT HELPS IN ACHIEVING PERSONAL OBJECTIVES .
• IT HELPS IN DEVELOPMENT OF SOCIETY .
6.
• MANAGEMENT ISGOALORIENTED PROCESS .
• MANAGEMENT IS ALL PERVASIVE .
• MANAGEMENT IS MULTIDIMENSIONAL .
• MANAGEMENT IS CONTINUOUSLY PROCESS.
• MANAGEMENT IS GROUP ACTIVITY.
CHARACTERISTICS
• MANAGEMENT IS DYNAMIC FUNCTION.
• MANAGEMENT IS IS INTANGIBLE FORCE .
7.
• THE HIERARCHYOF MANAGEMENT POSITIONS FROM TOP TO BOTTOM IS
CALLED LEVEL OF MANAGEMENT.
LEVELS OF MANAGEMENT
PRINCIPLES OF MANAGEMENT
MANAGEMENTPRINCIPLES - Principal of management are broad
and general guidelines for a decision making and behaviour of
managers.
• THEY ARE NOT RULE ,THEY ARE A GUIDE TO ACTION .
• FLEXIBLE
• HAVE TO APPLIED CREATIVITY AS THEY DEAL WITH HUMAN BEHAVIOUR
• HAVE PACE WITH CHANGING ENVIRONMENT
11.
FAYOL'S PRINCIPLES OFMANAGEMENT
Henri Fayol was a pioneering French management
theorist known as the father of modern management,
who first gave universal principles and functions of
management—planning, organizing, commanding,
coordinating, and controlling—that apply to all
organizations .
HENRI FAYOL
12.
3 MAIN CONTRIBUTIONOF HENRI FAYOL
1 . Activities of an industrial organisation could be divided into six groups.
1. Technical
4. Security
2. He is the first to identify four function of management.
1. Planning 2. Organisation 3. Directing 4. Controlling
3. He not only identify management as a separate fuild of endeavour but
also developed 14 principles .
2. Financial
5. Managerial
3. Commercial
6. Accounting
13.
FAYOL’S 14 PRINCIPLES
1.DIVISION OF WORK
2. AUTHORITY AND RESPONSIBILITY
3. DISCIPLINE
4. UNITY OF COMMAND
5. UNITY OF DIRECTION
7. REMUNERATION
8. CENTRALIZATION
9. SCALAR CHAIN
10. ORDER
11. EQUITY
12. STABILITY OF TENURE OF PERSONNEL
13. INITIATIVE
6.SUBORDINATIONOFINDIVIDUALINTEREST TO GENERAL INTEREST
14. ESPRIT DE CORPS
MANAGEMENT PRINCIPLES DEVELOPED BY HENRI FAYOL
14.
FAYOL'S 14 PRINCIPLES
Fayol’s14 Principles of Management
Division of Work: Specialize, maximize efficiency.
Authority & Responsibility: Right to command, duty to deliver.
Discipline: Respect rules, maintain order.
Unity of Command: One boss, no confusion.
Unity of Direction: Shared goal, single plan.
Subordination of Individual Interest: Team first, self second.
Remuneration: Fair pay, motivated staff.
Centralization: Power balanced for best results.
Scalar Chain: Clear hierarchy, smooth flow.
Order: Everything, everyone in their right place.
Equity: Treat fairly, build loyalty.
Stability of Tenure: Job security, steady growth.
Initiative: Encourage ideas, empower action.
Esprit de Corps: Strength in teamwork, shared spirit.
15.
HUMAN RELATION MOVEMENT
TheHuman Relation Movement began in the early 20th century.
It emphasized the importance of human behavior, needs, and attitudes
in the workplace.
Developed as a reaction against the classical theories focused only on
efficiency.
Showed that employees are motivated not only by money but also by
social and emotional factors.
16.
Elton Mayo -Conducted Hawthorne Experiments (1924-1932); found
that productivity rises when workers feel valued.
Mary Parker Follett - Focused on teamwork, coordination, and
cooperation; believed in 'power with people, not power over people.
Douglas McGregor - Introduced Theory X & Theory Y, describing two
views of employees: negative vs positive
KEY CONTRIBUTION
17.
Human needs andmotivation are central to productivity.
Informal groups influence workplace behavior.
Good communication improves morale and cooperation.
Leadership style affects employee satisfaction.
Respect and recognition increase performance.
MAJOR FINDINGS / PRINCIPLES
18.
Shift from mechanicalcontrol to human-centered management.
Birth of Human Resource Management (HRM).
Focus on employee welfare, motivation, and teamwork.
Encouraged participation and open communication.
Foundation for modern organizational behavior studies.
IMPACT ON MANAGEMENT
19.
The Human RelationsMovement revolutionized management by
valuing people.
Inspired modern HR practices and positive work culture.
Still relevant in leadership, teamwork, and motivation.
"When people feel respected, they work not just for salary - but for
success."
CONCLUSION
20.
CONTROLLING PROCESS &TECHNIQUES
What is controlling ?
Koontz & O’Donnell: “Controlling is the measurement and correction of
performance to ensure that enterprise objectives are being accomplished.”
In Simple Words:
It means checking if the work is going as planned or not.
Controlling = Checking performance + Finding deviations
+ Correcting them .
21.
Controlling in Action:A Café Manager's Story
1
Target
Sell 500 coffees daily
2 Actual
Achieved only 420 daily
3
Investigation
Discovered late supplier deliveries
4 Action
Switched to reliable supplier
5
Result
Sales back on target at 500+
This real-world example shows how controlling transforms potential failure into success through systematic problem-solving.
22.
Why Controlling Mattersto Your Business
Achieve Goals
Keeps teams focused on what matters most
Reduce Waste
Catches inefficiencies before they become costly problems
Boost Performance
Clear feedback motivates employees to excel
Better Planning
Past data informs smarter future decisions
23.
PROCESS OF CONTROLLING
1️⃣Setting Performance Standards
Define clear goals & benchmarks
Basis for measuring performance .
2️⃣ Measuring Actual Performance
Collect data on actual results
Use reports, observations, or statistics .
3️⃣ Comparing Performance with Standards
Identify gap between actual & expected results .
4️⃣ Analyzing Deviations
Find reasons for major differences
Apply “Management by Exception”
5️⃣ Taking Corrective Action
Solve problems & prevent future issues
Example: Training, new plan, or better equipment
24.
Key Takeaways
"What getsmeasured, gets managed."
— Peter Drucker
1 Controlling keeps your organisation aligned with
strategy and responsive to change
2 The five-step process provides a reliable framework for
any business situation
3 Modern tools amplify your ability to monitor and
respond in real time