PRIYANKA AGARWAL
Mob: +91 9886845396 ● Email: agarwalpriyanka93@yahoo.com
Objective: To get aligned with a reputed firm or company to get a deeper insight into the present education
and utilize my skills and abilities in the industry that offers professional growth while being innovative
and flexible.
 Proven record of consistent, excellent performance in Software Design, Development, Support and
Maintenance services.
 Possess excellent interpersonal, communication and organisational skills.
EMPLOYMENT HISTORY
• Have 8.4 years of relevant experience in the Clinical Data Management domain with Inform
Tool(4.5/4.6/5.5/6.0/6.1)and Central Designer Version(1.4.4.0/1.4.4.1/2.0.3/2.1)
• iMedidata Certified.
• Currently working as Analyst with Quintiles Technologies from April 2014 till date.
• Worked as Programmer/Analyst with Quintiles Technologies from Oct 2012 to Mar-2013.
• Worked as Clinical Database Programmer,CDP with Quintiles Technologies from April 2011
to Sep-2012.
• Worked as Process expert(SME) with Accenture Services Pvt. Ltd, Bangalore from June 2008 till
April 2011 in the Health and Life Sciences Department.
TECHNICAL SUMMARY
Technologies:
Oracle InForm-4.5/4.6/5.5/6.0/6.1 (Architect & Central
Designer(1.4.4.0/1.4.4.1/2.0/2.1))
• SME(involves process and technology enhancement, issue resolution and
library creation)
• eCRF design
• Edit Check programming
• AUL generation and Updates / Admin activities
• Home Page updates
• IVRS/IWRS
• RDE/TDE/CDD
• Central Coding
• Coding(includes Meddra and WhoDD)
• SAS listings, Cognos Reports
• Post production Changes(RWR, Study Version, Amendment
changes,extension of studies)
• Validation activities and process improvement
• Data Team Lead activities(involve protocol creation, interaction with clients,
database cleaning and lock activities)
PROFESSION HISTORY
QUINTILES TECHNOLOGIES PVT. LTD., BANGALORE
Analyst, CDP
Current Responsibility:
1. Project Management and People Management – Currently Handling multiple clients with team of
8 people which involves project and resource allocation, responsible for their project delivery with
good quality and timeline. Responsible for their performance appraisal and growth and
development within the team.
2. Individual contributor: Work as an IC on projects related to Amendment and complex issue.
Provide consulting to clients in various aspects of operations.
3. Trainer of CDM: Provides training of CDM to all new joiners and existing resources(onsite and
offsite).
4. SME: An active member of Global SME team to formulate SOPs and processes for CDM
operations. SME for issues resolution and consulting on Inform requirements.
ROLES AND RESPONSIBILITIES:
 Leading the Project from the creation of database till the lock of Database, which involves
communication with Sponsors, Study designers, CPM, and all the related parties. Review and
creation of specifications.
 Mentor the new joiners and provide Training on End to End Process.
 Worked mostly on the complex programming of edits with the Global team (ORACLE/INFORM
BUGS) related to dynamics/global condition and/or update workflow and/or repeating to
repeating/add entry scenarios and was part of Global Support Team which involved the
investigation of the errors and its workaround.
 Conducted Meetings and forums where all the issues and solutions to be discussed and
maintained a library. Create Guidelines and Documents.
 Develop electronic case report forms (eCRF) for clinical data capture in Inform Architect /
Central Designer.
 Programming of Edit Checks in Inform Architect / Central Designer.
 Post Production Changes (RWR, Study Version) which includes Amendment changes(building
new study within the existing study)
 TDE/RDE Setup for Studies.
 Creation of HomePage document.
 Generating the XML’s for AUL, Rights & Roles and System Settings document.
 IVRS/IWRS- involving in IVRS (Integrated Voice response System) process from database
programming end.
 QCode Setup for Studies using Oracle Forms.
 Understand the importance of quality and deliver the task with high quality.
 Understand expectations of the customer and provided the quality on or before the time lines.
 Proactively plan things as per the project timelines and plan the work as per quality standards.
 Actively participated in the team meetings and study meetings and provide valuable inputs.
 Successfully implement the decisions taken in the team and study meetings.
 Understand the root cause of the problems and resolved the problems which involved fixes of
bug and ISEs.
 Successfully support the supportive change and innovations.
 Proactively communicated the things with the project team members and executed the
planned deliverables.
 Effectively communicated with the onshore team members and smoothly delivered the
deliverables.
ACCENTURE SERVICE PVT. LTD., BANGALORE
Subject Matter Expert, (June 2008 till April 2011)
A competent professional with approx. 3 years of experience in various aspects of Design,
Development, Implementation, Testing and User Support, contributing in various challenges in
Health and Life Sciences.
Projects Handled:
Health & Life Science(Clinical Data Management)
Duration: June 2008 till April 2011
Role: Study Builder(CDS Developer) and Standards Team
Platform: Windows XP
Languages / Tools: VB Scripting, CDM, Inform tool (4.5 and 4.6)
Job Profile:
 Develop electronic clinical data management (eCDM) systems (eCRFs, edit checks, visit
structures, system settings, role assignments, etc.)
 Review specifications - to assure whether the requirements are clear and appropriate.
 Understand, and apply Client standards library to each study build.
 Maintain issues logs and seek issue resolutions to assure delivery on time
 Perform peer review for studies built by team members and complete necessary
documentation.
 Conduct change and proper version control process for requested and approved
changes to production studies.
 Identify and Implements improved/innovative work processes or client/customer service
 Mentor new study builders in their new roles, assist and provide guidance for successful
delivery.
 Perform Post-Production Changes (Revision without versioning) for the studies gone
live.
 Resolving Help desk cases raised by users for any problem occurred in Inform Trial and
assigning tasks to team members.
 Perform all tasks as required by SOPs.
Role and Responsibilities in Standards (Programmer)
Role: Standard Library Core 2.0 and Migraine Therapeutic area
Tool or Application: Inform Tool
Job Profile:
 Efficiently and effectively built the Core 2.0 Standards from scratch.
 Generated Codes and checks for Therapeutic area like Migraine, Neuro Sciences, Vaccines,
etc.
 Maintained the standards library to be used by all builders for forthcoming live projects.
Report Development:
Role: Report Developer
Tool or Application: SQL
 Integrating Build and Reports Development: ICR,OICR,DRP developed at UAT1 package
deployment for all studies.
 Maintain appropriate documentation as required by SOPs.
 Perform all tasks as required by SOPs.
EDUCATION HISTORY
Masters of Business
Administration(MBA)
Symbiosis University, Pune(PGDMA)
• Completed the degree course with 78%
July 2013
Graduation (Bachelor of Bio-
Technology)
Garden City College, Bangalore University, Bangalore, Karnataka
• Completed the degree course with 87%
• Concentration: Biotechnology,Chemistry,Genetics
June 2008
Senior Secondary Examination St. Francis School, ICSE Board, Varanasi, Uttar Pradesh
• Passed 12th
Class with 84%
• Concentration: Physics, Chemistry, Biology
2005
Other Technical skills:
• Operating systems : Windows 98/2000/XP/Vista/7.
• Programming Languages : C, C++
• Web Technologies : HTML,VB Scripting, cmd.
• Database : SQL, Oracle Form Builder
Clinical Tools: Inform Architecture, Central Designer , Oracle Form Builder.
PROFESSIONAL QUALIFICATION AND CERTIFICATION
• Diploma in Bio-Informatics, Euclaire Institute, US
Additional Information
• Proficient in English & Hindi (R/W/S)
• Microsoft Office.
• Enthusiastic & attentive towards work. Inquisitive mind, good communication skills.
• Eager to learn makes me stand out of crowd.
Personal Details
Name: Priyanka Agarwal
Father’s Name: Late Sri Umesh Agarwal
Date of Birth: 27th
August 1987
Nationality: Indian
Marital Status: Single
Languages Known: English, Hindi
DECLARATION
I hereby declare that the above mentioned details are true to the best of my knowledge and
belief
Date:
Place: Bangalore (Priyanka Agarwal)
Name: Priyanka Agarwal
Father’s Name: Late Sri Umesh Agarwal
Date of Birth: 27th
August 1987
Nationality: Indian
Marital Status: Single
Languages Known: English, Hindi
DECLARATION
I hereby declare that the above mentioned details are true to the best of my knowledge and
belief
Date:
Place: Bangalore (Priyanka Agarwal)

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Priyanka Agarwal

  • 1. PRIYANKA AGARWAL Mob: +91 9886845396 ● Email: [email protected] Objective: To get aligned with a reputed firm or company to get a deeper insight into the present education and utilize my skills and abilities in the industry that offers professional growth while being innovative and flexible.  Proven record of consistent, excellent performance in Software Design, Development, Support and Maintenance services.  Possess excellent interpersonal, communication and organisational skills. EMPLOYMENT HISTORY • Have 8.4 years of relevant experience in the Clinical Data Management domain with Inform Tool(4.5/4.6/5.5/6.0/6.1)and Central Designer Version(1.4.4.0/1.4.4.1/2.0.3/2.1) • iMedidata Certified. • Currently working as Analyst with Quintiles Technologies from April 2014 till date. • Worked as Programmer/Analyst with Quintiles Technologies from Oct 2012 to Mar-2013. • Worked as Clinical Database Programmer,CDP with Quintiles Technologies from April 2011 to Sep-2012. • Worked as Process expert(SME) with Accenture Services Pvt. Ltd, Bangalore from June 2008 till April 2011 in the Health and Life Sciences Department. TECHNICAL SUMMARY Technologies: Oracle InForm-4.5/4.6/5.5/6.0/6.1 (Architect & Central Designer(1.4.4.0/1.4.4.1/2.0/2.1)) • SME(involves process and technology enhancement, issue resolution and library creation) • eCRF design • Edit Check programming • AUL generation and Updates / Admin activities • Home Page updates • IVRS/IWRS • RDE/TDE/CDD • Central Coding • Coding(includes Meddra and WhoDD) • SAS listings, Cognos Reports • Post production Changes(RWR, Study Version, Amendment changes,extension of studies)
  • 2. • Validation activities and process improvement • Data Team Lead activities(involve protocol creation, interaction with clients, database cleaning and lock activities) PROFESSION HISTORY QUINTILES TECHNOLOGIES PVT. LTD., BANGALORE Analyst, CDP Current Responsibility: 1. Project Management and People Management – Currently Handling multiple clients with team of 8 people which involves project and resource allocation, responsible for their project delivery with good quality and timeline. Responsible for their performance appraisal and growth and development within the team. 2. Individual contributor: Work as an IC on projects related to Amendment and complex issue. Provide consulting to clients in various aspects of operations. 3. Trainer of CDM: Provides training of CDM to all new joiners and existing resources(onsite and offsite). 4. SME: An active member of Global SME team to formulate SOPs and processes for CDM operations. SME for issues resolution and consulting on Inform requirements. ROLES AND RESPONSIBILITIES:  Leading the Project from the creation of database till the lock of Database, which involves communication with Sponsors, Study designers, CPM, and all the related parties. Review and creation of specifications.  Mentor the new joiners and provide Training on End to End Process.  Worked mostly on the complex programming of edits with the Global team (ORACLE/INFORM BUGS) related to dynamics/global condition and/or update workflow and/or repeating to repeating/add entry scenarios and was part of Global Support Team which involved the investigation of the errors and its workaround.  Conducted Meetings and forums where all the issues and solutions to be discussed and maintained a library. Create Guidelines and Documents.  Develop electronic case report forms (eCRF) for clinical data capture in Inform Architect / Central Designer.  Programming of Edit Checks in Inform Architect / Central Designer.  Post Production Changes (RWR, Study Version) which includes Amendment changes(building new study within the existing study)  TDE/RDE Setup for Studies.  Creation of HomePage document.  Generating the XML’s for AUL, Rights & Roles and System Settings document.  IVRS/IWRS- involving in IVRS (Integrated Voice response System) process from database programming end.  QCode Setup for Studies using Oracle Forms.  Understand the importance of quality and deliver the task with high quality.  Understand expectations of the customer and provided the quality on or before the time lines.  Proactively plan things as per the project timelines and plan the work as per quality standards.  Actively participated in the team meetings and study meetings and provide valuable inputs.  Successfully implement the decisions taken in the team and study meetings.  Understand the root cause of the problems and resolved the problems which involved fixes of
  • 3. bug and ISEs.  Successfully support the supportive change and innovations.  Proactively communicated the things with the project team members and executed the planned deliverables.  Effectively communicated with the onshore team members and smoothly delivered the deliverables. ACCENTURE SERVICE PVT. LTD., BANGALORE Subject Matter Expert, (June 2008 till April 2011) A competent professional with approx. 3 years of experience in various aspects of Design, Development, Implementation, Testing and User Support, contributing in various challenges in Health and Life Sciences. Projects Handled: Health & Life Science(Clinical Data Management) Duration: June 2008 till April 2011 Role: Study Builder(CDS Developer) and Standards Team Platform: Windows XP Languages / Tools: VB Scripting, CDM, Inform tool (4.5 and 4.6) Job Profile:  Develop electronic clinical data management (eCDM) systems (eCRFs, edit checks, visit structures, system settings, role assignments, etc.)  Review specifications - to assure whether the requirements are clear and appropriate.  Understand, and apply Client standards library to each study build.  Maintain issues logs and seek issue resolutions to assure delivery on time  Perform peer review for studies built by team members and complete necessary documentation.  Conduct change and proper version control process for requested and approved changes to production studies.  Identify and Implements improved/innovative work processes or client/customer service  Mentor new study builders in their new roles, assist and provide guidance for successful delivery.  Perform Post-Production Changes (Revision without versioning) for the studies gone live.  Resolving Help desk cases raised by users for any problem occurred in Inform Trial and assigning tasks to team members.  Perform all tasks as required by SOPs. Role and Responsibilities in Standards (Programmer) Role: Standard Library Core 2.0 and Migraine Therapeutic area Tool or Application: Inform Tool Job Profile:  Efficiently and effectively built the Core 2.0 Standards from scratch.
  • 4.  Generated Codes and checks for Therapeutic area like Migraine, Neuro Sciences, Vaccines, etc.  Maintained the standards library to be used by all builders for forthcoming live projects. Report Development: Role: Report Developer Tool or Application: SQL  Integrating Build and Reports Development: ICR,OICR,DRP developed at UAT1 package deployment for all studies.  Maintain appropriate documentation as required by SOPs.  Perform all tasks as required by SOPs. EDUCATION HISTORY Masters of Business Administration(MBA) Symbiosis University, Pune(PGDMA) • Completed the degree course with 78% July 2013 Graduation (Bachelor of Bio- Technology) Garden City College, Bangalore University, Bangalore, Karnataka • Completed the degree course with 87% • Concentration: Biotechnology,Chemistry,Genetics June 2008 Senior Secondary Examination St. Francis School, ICSE Board, Varanasi, Uttar Pradesh • Passed 12th Class with 84% • Concentration: Physics, Chemistry, Biology 2005 Other Technical skills: • Operating systems : Windows 98/2000/XP/Vista/7. • Programming Languages : C, C++ • Web Technologies : HTML,VB Scripting, cmd. • Database : SQL, Oracle Form Builder Clinical Tools: Inform Architecture, Central Designer , Oracle Form Builder. PROFESSIONAL QUALIFICATION AND CERTIFICATION • Diploma in Bio-Informatics, Euclaire Institute, US Additional Information • Proficient in English & Hindi (R/W/S) • Microsoft Office. • Enthusiastic & attentive towards work. Inquisitive mind, good communication skills. • Eager to learn makes me stand out of crowd. Personal Details
  • 5. Name: Priyanka Agarwal Father’s Name: Late Sri Umesh Agarwal Date of Birth: 27th August 1987 Nationality: Indian Marital Status: Single Languages Known: English, Hindi DECLARATION I hereby declare that the above mentioned details are true to the best of my knowledge and belief Date: Place: Bangalore (Priyanka Agarwal)
  • 6. Name: Priyanka Agarwal Father’s Name: Late Sri Umesh Agarwal Date of Birth: 27th August 1987 Nationality: Indian Marital Status: Single Languages Known: English, Hindi DECLARATION I hereby declare that the above mentioned details are true to the best of my knowledge and belief Date: Place: Bangalore (Priyanka Agarwal)