This document outlines a problem solving method. It begins with two quotes about imagination and originality. It then lists the program objectives, which include actively listening to understand problems, taking the first step to solve problems, clarifying problems, and utilizing creativity and collaboration. It also discusses examining decision making models and practicing problem solving through case studies and discussions. The document defines key terms like problem solving, decision making, and critical thinking. It asks questions about teaching problem solving skills and the skills and processes used in problem solving. Finally, it discusses people who are good at problem solving, like experts in a field and those who can think of alternatives.