Product and Process
innovation with
Scrum
Geir Amsjø
Agile
Agile
Agile
Agile
Agile
To develop skills and get
confident we must dare to
take risks
- just make sure the fall isn´t fatal
Agile
SpaceX Falcon 9 accident on September 1, 2016
Agile 8
I think it’s very important to have a feedback loop, where
you’re constantly thinking about what you’ve done and
how you could be doing it better. I think that’s the
single best piece of advice: constantly think about
how you could be doing things better and
questioning yourself.
Elon Musk
Agile
Agile
Attitude
I never tried that before .. so I am sure I
am good at it
Agile
Two kinds of Mindset
11
Fixed Growing
“I am great in sports, but suck in math”
“I have a talent for skiing, but lack ball
feeling”
“If I try harder I will get better in maths”
“I need to work on my ball feeling”
“This is the way we do it
around here”
“What changes do we need to adapt
and to get better”
Agile
The Satir change model
12
Status quo
Foreign element
New Status quo
Transforming
Idea!
Agile
Panic
Zone
Growth and learning
13
Comfort
Zone
Learning
Zone
Agile 14
“Our comforting conviction that the world
makes sense rests on a secure foundation:
our almost unlimited ability to ignore our
ignorance.”
Agile 15
Agile 16
”The age of Complexity”
makes it hard to follow a plan…
… unforeseen events more likely to occur
… everything is interconnected
… the needs of the customers are “abstract”
Agile 17
… so we end up behind schedule
Agile
Agile
Agile processes promote
sustainable development.
The sponsors, developers, and
users should be able
to maintain a constant pace
indefinitely.
Agile Principle no 7:
http://agilemanifesto.org/principles.html
Agile
Establish a rythm
Daily Scrum
Stress
Level
Agile
Sustainable pace
Stress
Level
Scrum
Traditional
Deadline
Agile
Understanding Complexity and Uncertainty
The Cynefin
Framework
cognitive-edge.com
Dave Snowden
Agile
Release frequency matters
Agile
Iterations all the way
Agile
Start-up by systematic learning
Build
MeasureLearn
Product
Data
Ideas
Agile 28
Our aim is to fail faster
than anybody else
Daniel Ek, CEO Spotify
Agile
Create a Learning Organisation
Agile
Create a learning organisation
Concept Planning Develop Integrate Release
Learning
oppor-
tunity
C P I I I I I I I I I I I I I I I I
Agile – Driven by learning
Traditional – One opportunity
C P D I R C P D I R C P D I R
Traditional, project sequence – More opportunities
Agile
Process innovation for Product innovation
Systematically challenge the Status Quo
Debug the Organisation!
Agile
32
Agile
33
A software bug
is an error, flaw, failure, or fault in a computer
program or system that causes it to produce an
incorrect or unexpected result, or to behave in
unintended ways
Agile
34
CEO
VP Sales VP Marketing VP Accounting VP Operations VP IT
Pre-Sales
Churn
….
Strategy
Service
Campaigns
….
Controlling
Payment
…..
….
Service
Support
Stability
QA
….
SW
Development
Architecture
Security
Test
….
Agile
What behavior do we want from our organization?
... and what is impeding that behavior?
Agile
36
An organisational bug
is an error, flaw, failure, or fault in the system that
creates friction and impedes the flow of work
Agile
Scrum
38
Scrum Master
Product((
Backlog((
Refinement(
Daily(
Scrum(
Sprint((
Planning(
Sprint(Review((
and(Retrospec; ve(
Product(
Increment(
Sprint(
Backlog(
Product(
Backlog(
Sprint:(1?4(weeks(
Vision(
Learning(
Sprint(
goal(
Defin
i
;on(
of(Done(
Agile
39
SW Development
Let´s go agile!
Agile
40
SW Development
Let´s go agile!
Agile
Organizational impediments
Lack of team spirit
“Dear HR manager, do you think we could sit down and discuss how we can
get the cross functional teams to work better? Right now the individual reward
system weakens the team spirit”
Agile
Organizational impediments
Slowed down by architecture
“Dear Chief Architect, do you think we could have a discussion about
collaboration? Right now we are not able to work fast enough”
Agile
Organizational impediments
Budgeting
“Dear CFO, do you think we could sit down and discuss budgeting? Right now
we seem to be committing too early which make it difficult for us to make
changes when we need to”
Agile
Organizational impediments
Friction between development and operations
“Dear Operations Manager, do you think we could sit down and discuss how
we can collaborate better and deploy more often to get faster feedback?”
Agile
Organizational impediments
Lack of common understanding
“Dear CEO, can we please provide Agile training to all stakeholders? Right now
we are not aligned with the same understanding of what we want”
Agile
Organizational impediments
Lack of automation
“Dear Test Manager, do you think we could sit down and discuss how we can
automate regression tests so that we safely can deploy more often?”
Agile
Organizational impediments
Project time pressure
“Dear Project Manager, do you think we could sit down and discuss how we
can get enough time available to nurture proper craftsmanship in order to avoid
technical debt?”
Agile
48
Ideation Analysis Planning
Deploy-
ment
Accep-
tance
Inte-
gration
Need
Debugging the
Water-Scrum-Fall
Agile
49
Need
Tada !
Agile
Coaching, courses and services: gamsjo@gmail.com
Twitter: @gamsjo
Thank You !

More Related Content

PPSX
Debugging the Organisation with Scrum
PPTX
Be agile
PPTX
Agile (is) Risk Management
PDF
The Power of Why
PDF
Rise and Downfall of a large Scale Scrum (LeSS) Implementation
PPTX
Systemcoaching og Smidig
PPTX
Agile 2018 keynote session w/ Dom Price
Debugging the Organisation with Scrum
Be agile
Agile (is) Risk Management
The Power of Why
Rise and Downfall of a large Scale Scrum (LeSS) Implementation
Systemcoaching og Smidig
Agile 2018 keynote session w/ Dom Price

What's hot (20)

PDF
Resource Pools - How is This Still a Thing? at LAST Conf 2016 in Melbourne, A...
PDF
Principle driven scaling - How to grow value without growing overhead
PDF
What do you want to improve - LAST conf version
PPTX
What do you want to improve? Being/doing/scaling Agile isn't the point
PDF
Scrum master basics
PDF
Scrummaster Needed Desperately at LAST Conf 2016 in Melbourne, Australia
PPTX
Edwin Dando (Assurity Consulting)
PDF
Move Beyond User Stories... What's Next? - Global Scrum Gathering 2018
PDF
SGSHA 2015: Rise and Downfall of a Large Scale Scrum Implementation
PPTX
Alternatives to scaling your agile process: valuing outcomes over output
PDF
Less intro workshop
PDF
Masterclass IIMN - Agile (pensamiento y técnicas) - por José Carlos Gil Zambrana
PDF
Why Are We Stuck? Getting Agile Teams On The Path To Continuous Improvement
PDF
Fast then Faster - a Retrospective on Retrospectives
PPTX
Gavin Coughlan (Boost)
PDF
Three simple questions
PDF
User Stories Suck - David Hawks & Reese Schmit - IIBA Austin January 2019
PPTX
Situational retrospectives
PPTX
Understanding the agile mindset
Resource Pools - How is This Still a Thing? at LAST Conf 2016 in Melbourne, A...
Principle driven scaling - How to grow value without growing overhead
What do you want to improve - LAST conf version
What do you want to improve? Being/doing/scaling Agile isn't the point
Scrum master basics
Scrummaster Needed Desperately at LAST Conf 2016 in Melbourne, Australia
Edwin Dando (Assurity Consulting)
Move Beyond User Stories... What's Next? - Global Scrum Gathering 2018
SGSHA 2015: Rise and Downfall of a Large Scale Scrum Implementation
Alternatives to scaling your agile process: valuing outcomes over output
Less intro workshop
Masterclass IIMN - Agile (pensamiento y técnicas) - por José Carlos Gil Zambrana
Why Are We Stuck? Getting Agile Teams On The Path To Continuous Improvement
Fast then Faster - a Retrospective on Retrospectives
Gavin Coughlan (Boost)
Three simple questions
User Stories Suck - David Hawks & Reese Schmit - IIBA Austin January 2019
Situational retrospectives
Understanding the agile mindset
Ad

Viewers also liked (20)

PPTX
IT-utvikling som Business as Usual
PDF
Stupid bloody system!
PPT
Målstyring – hvilke konsekvenser får det?
PDF
Orkestrering av it-utvikling i store organisasjoner
PDF
Verdi synligjort i produktkø
PPTX
Arkitektrollen i smidig digitalisering
PPTX
Vasco Duarte - Agile Innovation - Product Management in turbulent times - ConFu
PPTX
State of Product Management & Your Career 2015 - ProductCamp
PPTX
Product Management Is Really Innovation Management
PPTX
Cobis and Oikosofy 5 Innovation shots for the banking industry
KEY
Agile transitionsmidig2012
PPTX
Smidig - Raskere, billigere, tryggere, bedre
PDF
Mette Gjertsen: Perform og SPKs erfaringer med ps2000 kontraktsstandard xp-me...
PDF
The power of Why (Norwegian)
PDF
Risiko og innovasjon
PDF
Unngå Teknisk Gjeld - ved å ta virkeligheten på alvor
PDF
Business Model Innovation: From Understanding the Process to Tracking the Change
PPTX
Scaled Agile Framework® Overview
PDF
21 ways for innovation. Get your own 21 ways set
PPTX
New Product Development
IT-utvikling som Business as Usual
Stupid bloody system!
Målstyring – hvilke konsekvenser får det?
Orkestrering av it-utvikling i store organisasjoner
Verdi synligjort i produktkø
Arkitektrollen i smidig digitalisering
Vasco Duarte - Agile Innovation - Product Management in turbulent times - ConFu
State of Product Management & Your Career 2015 - ProductCamp
Product Management Is Really Innovation Management
Cobis and Oikosofy 5 Innovation shots for the banking industry
Agile transitionsmidig2012
Smidig - Raskere, billigere, tryggere, bedre
Mette Gjertsen: Perform og SPKs erfaringer med ps2000 kontraktsstandard xp-me...
The power of Why (Norwegian)
Risiko og innovasjon
Unngå Teknisk Gjeld - ved å ta virkeligheten på alvor
Business Model Innovation: From Understanding the Process to Tracking the Change
Scaled Agile Framework® Overview
21 ways for innovation. Get your own 21 ways set
New Product Development
Ad

Similar to Product and Process innovation with Scrum (20)

PPTX
You Can't Buy Agile
PDF
Introducing agile
PPT
Agile Executive Briefing - Situational Assessment + 50k Ft View
PDF
Surfing the Agile Wave
PDF
Executive Briefing on Agile-Scrum apr2014 v3.key
PDF
Common challenges in adopting Agile: IIBA Northampton event 23rd August 2011
PPTX
Agile in unfriendly territories
PPTX
Agile Development Product Delivery For Successful Organizations
PDF
Agile 2 Cliff Berg Kurt Cagle Lisa Cooney Philippa Fewell Adrian Lander Raj N...
PDF
Agile 2 Cliff Berg Kurt Cagle Lisa Cooney Philippa Fewell Adrian Lander Raj N...
PDF
Andy van der Gugten, Agile Tauranga 2018 Presentation
PDF
Agile Overview
PDF
Stefan bargaoanu we're agile. and now what v1.1
PDF
Exec Overview to Agile-Scrum
PPTX
Post agile confessions
PPTX
Agile 101
PDF
Agile Gurugram 2016 | Conference | Implementing agile in non-agile environmen...
PDF
JDD2014: Agile transformation - how to change minds, deliver amazing results ...
PPTX
Agile gurgaon 2016 implementing agile in non-agile world
PDF
Intro to Agile - Heidi Araya
You Can't Buy Agile
Introducing agile
Agile Executive Briefing - Situational Assessment + 50k Ft View
Surfing the Agile Wave
Executive Briefing on Agile-Scrum apr2014 v3.key
Common challenges in adopting Agile: IIBA Northampton event 23rd August 2011
Agile in unfriendly territories
Agile Development Product Delivery For Successful Organizations
Agile 2 Cliff Berg Kurt Cagle Lisa Cooney Philippa Fewell Adrian Lander Raj N...
Agile 2 Cliff Berg Kurt Cagle Lisa Cooney Philippa Fewell Adrian Lander Raj N...
Andy van der Gugten, Agile Tauranga 2018 Presentation
Agile Overview
Stefan bargaoanu we're agile. and now what v1.1
Exec Overview to Agile-Scrum
Post agile confessions
Agile 101
Agile Gurugram 2016 | Conference | Implementing agile in non-agile environmen...
JDD2014: Agile transformation - how to change minds, deliver amazing results ...
Agile gurgaon 2016 implementing agile in non-agile world
Intro to Agile - Heidi Araya

Recently uploaded (20)

PPTX
warehousing in material management
PDF
The Pearson Complete Course for CISM Certification: Unit 4
PPTX
4 Crisis Management for Master of Business Management.pptx
PDF
5 Insights from Maharashtrian of the Year Award Winners
PDF
The Pearson Complete Course for CISM Certification: Unit 5
PPTX
1.pptx Awareness course managing. safety
PPTX
3 Information Systems and AI in Change Management.pptx
PPTX
Career_Opportunities_Computer_Applications.pptx
PDF
Jim Kaskade Biography Highlighting A Career Journey August 21 2025
PPT
development_theories chapter 3.ppt undfer
PPT
The Management Spectrum 4 Ps in Project Management
PPTX
The Impact of Hofstede’s 6D Model on Emotional Intelligence in Global Teams.pptx
PPTX
People Strategies LXP BTS Readiness Plan
PPTX
4 Ways To Create More Value For Meetings.pptx
PPTX
EXT.-EDU-809-EXTENSION-POLICY-AND-GOALS-.pptx
PDF
Dynamic Capabilities: A System-level Approach To New Strategic Challenges
PDF
The Pearson Complete Course for CISM Certification: Unit 1
PDF
The Pearson Complete Course for CISM Certification: Unit 2
PPTX
Strat Sensibility and Strategic Sensitivity
PDF
Entrepreneurial_Spirit_Among_University_Students_i.pdf
warehousing in material management
The Pearson Complete Course for CISM Certification: Unit 4
4 Crisis Management for Master of Business Management.pptx
5 Insights from Maharashtrian of the Year Award Winners
The Pearson Complete Course for CISM Certification: Unit 5
1.pptx Awareness course managing. safety
3 Information Systems and AI in Change Management.pptx
Career_Opportunities_Computer_Applications.pptx
Jim Kaskade Biography Highlighting A Career Journey August 21 2025
development_theories chapter 3.ppt undfer
The Management Spectrum 4 Ps in Project Management
The Impact of Hofstede’s 6D Model on Emotional Intelligence in Global Teams.pptx
People Strategies LXP BTS Readiness Plan
4 Ways To Create More Value For Meetings.pptx
EXT.-EDU-809-EXTENSION-POLICY-AND-GOALS-.pptx
Dynamic Capabilities: A System-level Approach To New Strategic Challenges
The Pearson Complete Course for CISM Certification: Unit 1
The Pearson Complete Course for CISM Certification: Unit 2
Strat Sensibility and Strategic Sensitivity
Entrepreneurial_Spirit_Among_University_Students_i.pdf

Product and Process innovation with Scrum

Editor's Notes

  • #3: Dilemma: should we let children climb trees?
  • #4: Is it OK to take the risk of getting hurt?
  • #5: Or should we protect them the best way we can?
  • #8: SpaceX
  • #18: Kan ikke forstå at det skal være et mål å være “busy all the time”
  • #23: Simple Repeating patterns and consistent events Clear cause-and-effect Relationships evident to everyone; Right answer exists Fact-based management Complicated Expert diagnosis required Cause-and-effect relationships discoverable but not immediately apparent to everyone More than one right answer possible Known unknowns Fact-based management Complex Flux and unpredictability No right answers Emergent instructive patterns Unknown unknowns Many competing ideas A need for creative and innovative approaches Pattern-based leadership Chaotic High turbulence No clear cause-and-effect relationships, so no point in looking for right answers Unknowables Many decisions to make and no time to think High tension Pattern-based leadership Disorder You will have disorder when you don´t understand where you are.
  • #30: Hva skal til for at baby-apen ligger unna frukt som ikke er bra?
  • #33: Software du have bugs. They are hiding and we need some kind of magnifier to find them
  • #35: This is an organisation, represented by its organisational hierarchy. It do have bugs as well. These are hiding too!
  • #37: What does it mean that the system behaves in unintended ways?
  • #40: The idea is that the SM takes the identified impediment to the right person and tries to find better ways..
  • #41: The idea is that the SM takes the identified impediment to the right person and tries to find better ways..
  • #49: The process view.