webinar@softserveinc.comwebinar
PRODUCT MANAGEMENT IN
OUTSOURCING
Tuesday, July 21, 2015
8 AM PST/4 PM BST/5 PM CEST
Roman Kolodchak
Roman Pavlyuk
webinar@softserveinc.comwebinar
PRESENTERS
Roman Kolodchak
Service Product Management (SPM) Director at SoftServe. With more than
10 years' experience in Project/Product Management in software
development industry, Roman is responsible for establishing product
management practices across the organization and managing SPM group.
Roman Pavlyuk
Solution Service Product Manager, Enterprise Technology, at SoftServe.
Roman has over ten years of experience implementing operations practices
for major IT deployments as well as profound experience in design of highly
productive data processing systems, SaaS model implementation, and
organization of the configuration management process for SaaS-oriented
implementations.
webinar@softserveinc.comwebinar
AGENDA
• Can Product Management be outsourced?
• Types of Product Management: Which best fits your
business?
• Outsourcing Product Management Case Study
• Top 13 Differentiators of Successful Product Management
webinar@softserveinc.comwebinar
CAN PRODUCT MANAGEMENT
BE OUTSOURCED?
5 REASONS FOR
OUTSOURCING
webinar@softserveinc.comwebinar
1
webinar@softserveinc.comwebinar
Reduce and control operating
costs
2
webinar@softserveinc.comwebinar
Improve company focus
3
webinar@softserveinc.comwebinar
Gain access to world-class
capabilities
4
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Free internal resources for
other purposes
5
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Resources are not available
internally
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REASONS FOR PRODUCT
MANAGEMENT OUTSOURCING:
• Reduce and control operating costs
• Improve company focus
• Gain access to world-class capabilities
• Free internal resources for other purposes
• Resources are not available internally
webinar@softserveinc.comwebinar
REASONS FOR PRODUCT MANAGEMENT
OUTSOURCING
Reduce and control operating costs
webinar@softserveinc.comwebinar
REASONS FOR PRODUCT MANAGEMENT
OUTSOURCING
Reduce and control operating costs
Improve company focus
webinar@softserveinc.comwebinar
REASONS FOR PRODUCT MANAGEMENT
OUTSOURCING
Reduce and control operating costs
Improve company focus
Gain access to world-class capabilities
webinar@softserveinc.comwebinar
REASONS FOR PRODUCT MANAGEMENT
OUTSOURCING
Reduce and control operating costs
Improve company focus
Gain access to world-class capabilities
Free internal resources for other purposes
webinar@softserveinc.comwebinar
REASONS FOR PRODUCT MANAGEMENT
OUTSOURCING
Reduce and control operating costs
Improve company focus
Gain access to world-class capabilities
Free internal resources for other purposes
Resources are not available internally
TYPES OF PRODUCT
MANAGEMENT: WHICH FITS
YOUR BUSINESS?
webinar@softserveinc.comwebinar
webinar@softserveinc.comwebinar
CUSTOMERS
Startups
 Focus on business growth
 Access to talent pool
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CUSTOMERS
Startups
 Focus on business growth
 Access to talent pool
ISVs
 Legacy products
 Product dedication (alignment with business)
 New internal initiatives
webinar@softserveinc.comwebinar
CUSTOMERS
Startups
 Focus on business growth
 Access to talent pool
ISVs
 Legacy products
 Product dedication (alignment with business)
 New internal initiatives
Enterprises
 Full-scale solution
webinar@softserveinc.comwebinar
webinar@softserveinc.comwebinar
Strategic PdM
IDEA
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Marketing PdM
REVENUE
Strategic PdM
IDEA
webinar@softserveinc.comwebinar
Marketing PdM
REVENUE
Strategic PdM
IDEA
Technical PdM
COST
webinar@softserveinc.comwebinar
CUSTOMERS & PRODUCT MANAGEMENT
Startups ISVs Enterprises
Technical PdM
Marketing PdM
Strategic PdM
v
OUTSOURCING PRODUCT
MANAGEMENT CASE STUDY
webinar@softserveinc.comwebinar
webinar@softserveinc.comwebinar
CASE STUDY
Strategic Product
Manager
Arch
PM
Implementation
team
R&D
BA
Services Product
Customer
services product
vision
request for
services
Marketing Product
Manager
TPM
SoftServe
TOP 12 DIFFERENTIATORS
OF SUCCESSFUL
PRODUCT MANAGEMENT
webinar@softserveinc.comwebinar
webinar@softserveinc.comwebinar
1. Customer requirements vs Product
requirements
SCOPE
webinar@softserveinc.comwebinar
1. Customer requirements vs Product
requirements
2. Innovation vs Value
SCOPE
webinar@softserveinc.comwebinar
1. Customer requirements vs Product
requirements
2. Innovation vs Value
3. Features vs Benefits
SCOPE
webinar@softserveinc.comwebinar
1. Customer requirements vs Product
requirements
2. Innovation vs Value
3. Features vs Benefits
4. Inspiring or a “nice-to-have” feature
SCOPE
webinar@softserveinc.comwebinar
5. Distinguish yourself from your customer
ROLES
webinar@softserveinc.comwebinar
5. Distinguish yourself from your customer
6. Distinguish the customer and the user
ROLES
webinar@softserveinc.comwebinar
5. Distinguish yourself from your customer
6. Distinguish the customer and the user
7. Stakeholder Identification
ROLES
webinar@softserveinc.comwebinar
8. Focus on building the right product rather
than building the product right
PROCESS
webinar@softserveinc.comwebinar
8. Focus on building the right product rather
than building the product right
9. Create a balance between impressive
specifications and impressive product
PROCESS
webinar@softserveinc.comwebinar
10.Differentiate a good product from a good
business model
BUSINESS
webinar@softserveinc.comwebinar
10.Differentiate a good product from a good
business model
11.Define a complete product and a sellable
product
BUSINESS
webinar@softserveinc.comwebinar
10.Differentiate a good product from a good
business model
11.Define a complete product and a sellable
product
12.Understand if it is a product launch or a
success
BUSINESS
webinar@softserveinc.comwebinar
QUESTIONS & ANSWERS
E-mail your questions to webinar@softserveinc.com
webinar@softserveinc.comwebinar
Sep 15 Architecture Poker
Oct 13
Outsourcing: Been there, done that,
didn’t work out
Nov 11 Software Application Management
OUR NEXT WEBINARS
webinar@softserveinc.comwebinar
THANK YOU
www.softserveinc.com

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Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk