This document discusses integrated services and differentiated services for providing quality of service (QoS) in IP networks. It introduces integrated services architecture (ISA) which allows applications to reserve resources. ISA uses RSVP for signaling and implements services like guaranteed service and controlled load service using queue management techniques like weighted fair queueing. Differentiated services provides QoS by classifying traffic into aggregates based on DS field values and applying different per-hop behaviors like assured forwarding and expedited forwarding. Interior routers apply simple queuing rules based on DS values while boundary routers do traffic conditioning functions like classification, metering, marking and shaping.