Quality Statements

Quality Statements

• 1.
  PREPARED BY, ASHOK.M
• 2.
     Vision Statement Mission Statement PolicyStatement
• 3.
     Vision is adesired future state of the organization. Imagination and inspiration are the important components of a vision. Typically, a vision can be viewed as the ultimate goal of the organization, one that may take 5 or even 10 years to achieve.
• 4.
  Mission is thepurpose or reason for the organization’s existence, i.e., what we do and whom we serve.
• 5.
     Policies are aguide to managerial action. An organization may have policies in a number of areas : quality, environment, safety, human resources, etc. These policies guide day-to-day decision making.
• 6.
     Vision : Desiredfuture state of organization. Mission : What business we are in. Policy : Commitment to customer.
• 7.
    To be theleading consumer battery company in the world. - Duracell International To engineer, produce, and market the world’s finest automobiles. - Cadillac Motor Car Division
• 8.
    The Ritz-Carlton Hotelis a place where the genuine care and comfort of our guests is our highest mission. - Ritz-Carlton Hotel We exist to create, make, and market useful products and services to satisfy the needs of our customers throughout the world. - Texas Instruments
• 9.
  Xerox is aquality company. Quality is the basic business principle for Xerox. Quality means providing our external and internal customers with innovative products and services that fully satisfy their requirements. Quality is the job of every employee. - Xerox Corporation
• 10.
  To be thebest. This policy requires that every individual and operating unit fully understand the requirements of their customers, and deliver products and services that satisfy these requirements at a defect-free level. - Chrysler Corporation