Ravi_CV
- 1. Key Skills Profile Summary Results-driven technology leader with over 12 years of experience drove IT strategy & operational excellence across various levels in the organization and rendered advisory services to various business functions across the Retail & Ecommerce Domain Pioneered a revolution with innovative services that expanded market growth; enabled technology that provided multi-million dollar opportunities and revenue growth Designed strategic IT transformation plans and implemented a target operating model based on various ERPs and Microsoft Navision that leveraged new business enablement, reduced costs and streamlined operations to ensure competitiveness in a global market Conceptualized & implemented an innovative technology strategy in the ERP & Microsoft Navision platform for supporting business development needs and market growth at a domestic and International level Created a culture of innovation and continuous process improvement, drove expanded system capability and leading-edge solutions development while meeting rigorous cost constraints to maintain competitive edge in a fast- moving environment experiencing organic growth Delivered cutting-edge solutions that enhanced real-time information accessibility, decision-support, and self service capability for engineering, sales, marketing, service delivery and fulfillment of operations Career Timeline Soft Skills IT Operations ERP Implementation Project Management Business Intelligence Technical Architecture Systems Implementation Cost Optimization Operational Excellence Team Building & Leadership RAVIKANT THAKUR IT Operations | ERP Implementation & Process Design Versatile, high-energy technocrat, successful in leading IT Operation and utilizing vast techno-managerial skills to transform processes & generate revenue Jul’03-Apr’06 Koutons Retail India Ltd. as IT-Executive Sep’07-Jan’12 Liberty Retail Revolutions Ltd. as IT Manager Feb’14- till date Namshi.com (a venture of Rocket Internet) as Sr. IT Operations Manager Apr’06-Sep’07 Pantaloons RetailIndia Ltd. as Business Support Executive Jan’12-Feb’12 Jabong.com(a venture of Rocket Internet) as IT Operations Manager -+971 522638238, +919971358588 [email protected] Change Agent Collaborator Communicator Motivator Planner
- 2. Work Experience Feb’14- till date Namshi.com (a venture of Rocket Internet) as ERP-Head Key Result Areas: Spearheading the entire gamut of operations in the e-commerce platform including day-to-day-operations in adherence to the SOPs; building IT strategies & plans & aligning the IT budgets to the business goals; framing & implementing IT plans to achieve strategic business goals and accordingly setting the information management strategy & direction Mapping business processes & studying workflow to design solutions and ensuring business functionality adherence for enhancing competitiveness Providing technological direction; proposed budgets for programs & projects, purchases & upgrades, supervising computer specialists and IT workers, and presided over IT Information related projects; managing change requests, business requirements and ensuring system upgrades & fixes Working on design & implementation of problems and conflicts; suggesting improvement in the operations and processes to make the system fool proof Structuring & implementing innovative projects initiatives for curbing cost & achieving operational excellence in alignment with the strategic initiatives & goals Directing a wide spectrum of E-commerce functions including purchasing, sales and vendor management; steering the E-commerce quality control and quality assurance initiatives Organizing & conducting meetings with home office & field personnel to review existing procedures & identify business opportunities Highlights: Led the development of a seller center for vendors Structured & implemented ERP, Microsoft Navision and developed an android application for the warehouse team & delivery boys for effectively tracking the delivery of goods Reduced customer order-to-delivery time 50% by streamlining processes and expanding capability Implemented new business tools such as ERP, Android Customized Application, Delivery Solution, across the country which helped increase operational efficiency between local and national teams Reduced operating budget by 30% while transforming the IT function to realize greater value at the corporate level and service level improvements in the business units Jan’12-Feb’12 Jabong.com (a venture of Rocket Internet) as IT Operations Manager Key Result Areas: Led the Navision 2009 R2 implementation for other Rocket Internet Venture in the domestic & international levels Architected the ERP customization process & aided the developer in explaining the logic with proper documentation Structured & optimized delivery methods & solutions by designing the internal strategy, contracting out elements and enlisting consultants Mapped business requirements and tested scenarios documents for error free implementation of projects. Provided effective Navision support & training to user for different modules; ensured integration of systems direction for Navision, CRM, CMS Designed warehouse operations process for timer delivery of products ordered online Planned & automated the operation process to reduce human errors Sep’07-Jan’12 Liberty Retail Revolutions Ltd. as IT Manager Highlights: Formulated & executed strategic plans & provided guidance in analyzing Command Management Information Systems to 250 stores across India with formats of Retail Chain Distribution, Franchisee, Company owned Outlets & Branches; successfully achieved sales target of over 100 crores per year Led the developers team for planning, development & execution of integration projects across Retail POS, ERP (SAP) and Business Intelligence Platforms Drove the planning & implementation of Retail Pro upgrade from version 8.5 to 9 including its migration Successfully implemented the SAP Project Systems and Material Management Modules Spearheaded the acquisition of Business Intelligence capability for the organization and the subsequent implementation of BI and Enterprise Planning on MS SQL Server 2005 Provided systems integration direction towards effective ERPs - SAP MM/SD, B.I solutions Managed the deployment, maintenance and configuration control of the Exchange server for over 500 mail users Previous Experience Apr’06-Sep’07 Pantaloons Retail India Ltd. as Business Support Executive
- 3. Jul’03-Apr’06 Koutons Retail India Ltd. as IT-Executive Education Diploma In Computer Application & Programming in 2003 B.Sc. (Computer Science) from G.G.University in 2002 Organizational Projects Planning & Implementation of POS-(Retail Pro, REM) for Retail stores like Liberty Retail & Big Bazaars Planning, monitoring developments & upgradation of SAP modules MM, WM, SD in Liberty Shoes Planning, monitoring developments, testing & Implementation of Microsoft Dynamics Navision 2009 all modules except manufacturing in Jabong (E-commerce) in India, Namshi (E-commerce) in UAE Planning, monitoring developments, testing & Implementation of Microsoft Dynamics Navision 2013 in Wadi (E- commerce) in UAE Planning, monitoring developments, testing & Implementation of Microsoft Dynamics Navision 2015 in MEIG (Multiple Formats, Easytaxi, Restaurants, Services for Customers) in UAE Planning, monitoring developments, testing & Implementation of Handheld devices with windows platform & Android in UAE Date of Birth: mention Address: D-48 C, Tilak Vihar, Tilak Nagar, New Delhi-110018