Recruiting 3.0: What your future applicants are saying about the webPhil BlissChief Innovation OfficerAlyson YoungSocial Media ConsultantCopyright ©2009 Academica Group Inc.
Introducing …Academica GroupPart 1Copyright ©2009 Academica Group Inc.
Philip BlissCHIEF INNOVATION OFFICER A veteran technology, marketing and business strategist At the forefront of digital media development for twenty years. National and international track record includes many educational, non-profit, and technology clients, including the Smithsonian InstitutionPassionate about the creation of e-communities and the new social media dynamicCurrently focused on leading new research and product development initiatives like SkoolPoolTMa social media application for Higher Education applicants and institutionsAdmission AnalyticsTM a new way for recruiters and marketers to realize market information in real time about their applicants and the market landscape (SkoolPool, UCASTM University & College Applicant Study and ADS)Reality CampusTM -- an online web video console and CMS for Higher Education recruitment and webcasting.Philip holds an HBA in English and Media Studies from the Stirling University. Copyright ©2009 Academica Group Inc.
Alyson YoungSocial Media ConsultantA participating member of the social media generationFocuses on developing strategies and evidence-based solutions for social media and web projects. Has a Master of Arts in Media Studies from the University of Western Ontario, where she studied undergraduate students’ information revelation and privacy protection on Facebook for her MA thesisHonours Bachelor of Arts in Communication Studies from Wilfrid Laurier UniversityPost-Graduate Certificate in Corporate Communications and Public Relations from Fanshawe College. Copyright ©2009 Academica Group Inc.
Our MissionTo provide expertise in Higher Education market research, branding, strategy, and webTo help Higher Education institutions chart their future course, define distinctive positions, and achieve success, individually and collectivelyTo help government/s better understand and meet the needs of academic institutions, potential students, employers and societyTo help people find the right course in higher education, and in their careersCopyright ©2009 Academica Group Inc.
Why Social Media?Copyright ©2009 Academica Group Inc.
powerful recruiting platforms…Copyright ©2009 Academica Group Inc.
powerful recruiting platforms…“people under 30 won’t even notice” San Francisco’s Mayor on the impending demise of the venerable SF Chronicle
Expanded distribution platform… allowing you to go local, regional, national, international
Build social media applications/promotions that capture interest in your courses
Rich media is the future of impactful web Copyright ©2009 Academica Group Inc
Is Social Media Significant?< 1/3 of Americans consult WikipediaAdult (19+) use of social networks sites nearly quadrupled in last 4 years, Facebook just reached 250 million subscribers in only 4 years!Since the beginning of the year, 72.5% of Twitter users have signed up for the service. This includes 22.7% of total users in March and 19.7% in April. Copyright ©2009 Academica Group Inc.
Webtrends 2009Part 3Copyright ©2009 Academica Group Inc.
DemographicsN=2455Females = 63.8%Males = 36.6%18 and younger make up 59.6% of the populationSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Hours Spent Online74% of females spend 30 hrs or less online per week68% of males spend 30 hrs or less online per weekSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Internet Connection63.0% of females have a high speed cable connection62.0% of males have a high speed cable connectionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Internet UsageCommunication PurposesTop Communication Purpose for both males and females is email (95% and 98%), followed by social network sites (74% and 78%) and instant messaging (71.4% and 72.5%)33% of males compared to 19.3% of females communicate via discussion boardsSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Internet UsageEntertainment PurposesTop Entertainment Purpose for both males and females is viewing streaming video (89.7% and 84.4%), followed by downloading music (68.5% and 64.3%) and listening to streaming audio (55.5% and 53.7%)Source: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Practical PurposesTop Practical Purpose for both males and females is researching for academic purposes (94.2% and 94.6%), followed by researching for personal purposes (93.5% and 92.8%) and Researching institutions (82.6% and 89.9%)Other83.4% of females have searched online for Scholarship and Bursary information79.6% of males have searched online for Scholarship and Bursary informationSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionDiscuss with friends20.8% of females have used Facebook to discuss institutions with friends; 26.3% of females say they are likely to use Facebook to discuss institutions with friends16.1% of males have used Facebook to discuss institutions with friends; 24.8% of males say they are likely to use Facebook to discuss institutions with friendsSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionCommunicate with institution through direct messageRespondents are split on whether or not they would communicate with institutions through direct message Source: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionCommunicate with current students64.2% of females are somewhat to very likely to communicate with current students on Facebook about an institution63.7% of males somewhat to very likely to communicate with current students on Facebook about an institutionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionCommunicate with current students64.2% of females are somewhat to very likely to communicate with current students on Facebook about an institution63.7% of males somewhat to very likely to communicate with current students on Facebook about an institutionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionLook-up Information on Institutional Facebook Page58.6% of females are somewhat to very likely to look up information on an institutional Facebook page56.2% of males are somewhat to very likely to look up information on an institutional Facebook page16.3% of females and 11.2% of males already have looked up information on a Facebook pageSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionReceive Updates60.7% of females are somewhat to very likely to want to receive Facebook updates from an institution they are considering58% of men are somewhat to very likely to want to receive Facebook updates from an institution they are consideringSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionAdding Current Student Rep60% of females are somewhat to very likely to friend a current student rep56.2% of males are somewhat to very likely to friend a current student repAdding Admissions Officer or Faculty memberRespondents not very likely to add an admissions officer as a friendRespondents not very likely to add a faculty member as a friendSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Facebook to Research InstitutionLikelihood of joining a “Class of 2013” Facebook GroupFemales: 66.2% are somewhat to very likely to join a “class of 2013” Facebook GroupMales: 45.8% are somewhat to very likely to join a “class of 2013” Facebook GroupSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Twitter as a Research Tool91.5% of females DID NOT use Twitter as a resource for information on universities/colleges87.3% of males DID NOT use Twitter as a resource for information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of YouTube as a Research Tool82.6% of females DID NOT use YouTube as a resource for information on universities/colleges82.5% of males DID NOT use YouTube as a resource for information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Second Life74.7% of females are not familiar with Second Life58.4% of males are not familiar with Second LifeSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Use of Blogs as a Resource67.8% of females did not use a blog as a resource to find out information on universities/colleges69.2% of males did not use a blog as a resource to find out information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
Social Network RECRUITMENT Site ChecklistCopyright ©2009 Academica Group Inc
What you should know…Always link to and from your main website
Include contact information and fill out all the tabs
Update and post new information frequently
Engage in dialogue with fans or group members

Recruiting 3.0: What your future applicants are saying about the web

  • 1.
    Recruiting 3.0: Whatyour future applicants are saying about the webPhil BlissChief Innovation OfficerAlyson YoungSocial Media ConsultantCopyright ©2009 Academica Group Inc.
  • 2.
    Introducing …Academica GroupPart1Copyright ©2009 Academica Group Inc.
  • 3.
    Philip BlissCHIEF INNOVATIONOFFICER A veteran technology, marketing and business strategist At the forefront of digital media development for twenty years. National and international track record includes many educational, non-profit, and technology clients, including the Smithsonian InstitutionPassionate about the creation of e-communities and the new social media dynamicCurrently focused on leading new research and product development initiatives like SkoolPoolTMa social media application for Higher Education applicants and institutionsAdmission AnalyticsTM a new way for recruiters and marketers to realize market information in real time about their applicants and the market landscape (SkoolPool, UCASTM University & College Applicant Study and ADS)Reality CampusTM -- an online web video console and CMS for Higher Education recruitment and webcasting.Philip holds an HBA in English and Media Studies from the Stirling University. Copyright ©2009 Academica Group Inc.
  • 4.
    Alyson YoungSocial MediaConsultantA participating member of the social media generationFocuses on developing strategies and evidence-based solutions for social media and web projects. Has a Master of Arts in Media Studies from the University of Western Ontario, where she studied undergraduate students’ information revelation and privacy protection on Facebook for her MA thesisHonours Bachelor of Arts in Communication Studies from Wilfrid Laurier UniversityPost-Graduate Certificate in Corporate Communications and Public Relations from Fanshawe College. Copyright ©2009 Academica Group Inc.
  • 5.
    Our MissionTo provideexpertise in Higher Education market research, branding, strategy, and webTo help Higher Education institutions chart their future course, define distinctive positions, and achieve success, individually and collectivelyTo help government/s better understand and meet the needs of academic institutions, potential students, employers and societyTo help people find the right course in higher education, and in their careersCopyright ©2009 Academica Group Inc.
  • 6.
    Why Social Media?Copyright©2009 Academica Group Inc.
  • 7.
  • 8.
    powerful recruiting platforms…“peopleunder 30 won’t even notice” San Francisco’s Mayor on the impending demise of the venerable SF Chronicle
  • 9.
    Expanded distribution platform…allowing you to go local, regional, national, international
  • 10.
    Build social mediaapplications/promotions that capture interest in your courses
  • 11.
    Rich media isthe future of impactful web Copyright ©2009 Academica Group Inc
  • 12.
    Is Social MediaSignificant?< 1/3 of Americans consult WikipediaAdult (19+) use of social networks sites nearly quadrupled in last 4 years, Facebook just reached 250 million subscribers in only 4 years!Since the beginning of the year, 72.5% of Twitter users have signed up for the service. This includes 22.7% of total users in March and 19.7% in April. Copyright ©2009 Academica Group Inc.
  • 13.
    Webtrends 2009Part 3Copyright©2009 Academica Group Inc.
  • 14.
    DemographicsN=2455Females = 63.8%Males= 36.6%18 and younger make up 59.6% of the populationSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 15.
    Hours Spent Online74%of females spend 30 hrs or less online per week68% of males spend 30 hrs or less online per weekSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 16.
    Internet Connection63.0% offemales have a high speed cable connection62.0% of males have a high speed cable connectionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 17.
    Internet UsageCommunication PurposesTopCommunication Purpose for both males and females is email (95% and 98%), followed by social network sites (74% and 78%) and instant messaging (71.4% and 72.5%)33% of males compared to 19.3% of females communicate via discussion boardsSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 18.
    Internet UsageEntertainment PurposesTopEntertainment Purpose for both males and females is viewing streaming video (89.7% and 84.4%), followed by downloading music (68.5% and 64.3%) and listening to streaming audio (55.5% and 53.7%)Source: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 19.
    Practical PurposesTop PracticalPurpose for both males and females is researching for academic purposes (94.2% and 94.6%), followed by researching for personal purposes (93.5% and 92.8%) and Researching institutions (82.6% and 89.9%)Other83.4% of females have searched online for Scholarship and Bursary information79.6% of males have searched online for Scholarship and Bursary informationSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 20.
    Use of Facebookto Research InstitutionDiscuss with friends20.8% of females have used Facebook to discuss institutions with friends; 26.3% of females say they are likely to use Facebook to discuss institutions with friends16.1% of males have used Facebook to discuss institutions with friends; 24.8% of males say they are likely to use Facebook to discuss institutions with friendsSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 21.
    Use of Facebookto Research InstitutionCommunicate with institution through direct messageRespondents are split on whether or not they would communicate with institutions through direct message Source: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 22.
    Use of Facebookto Research InstitutionCommunicate with current students64.2% of females are somewhat to very likely to communicate with current students on Facebook about an institution63.7% of males somewhat to very likely to communicate with current students on Facebook about an institutionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 23.
    Use of Facebookto Research InstitutionCommunicate with current students64.2% of females are somewhat to very likely to communicate with current students on Facebook about an institution63.7% of males somewhat to very likely to communicate with current students on Facebook about an institutionSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 24.
    Use of Facebookto Research InstitutionLook-up Information on Institutional Facebook Page58.6% of females are somewhat to very likely to look up information on an institutional Facebook page56.2% of males are somewhat to very likely to look up information on an institutional Facebook page16.3% of females and 11.2% of males already have looked up information on a Facebook pageSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 25.
    Use of Facebookto Research InstitutionReceive Updates60.7% of females are somewhat to very likely to want to receive Facebook updates from an institution they are considering58% of men are somewhat to very likely to want to receive Facebook updates from an institution they are consideringSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 26.
    Use of Facebookto Research InstitutionAdding Current Student Rep60% of females are somewhat to very likely to friend a current student rep56.2% of males are somewhat to very likely to friend a current student repAdding Admissions Officer or Faculty memberRespondents not very likely to add an admissions officer as a friendRespondents not very likely to add a faculty member as a friendSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 27.
    Use of Facebookto Research InstitutionLikelihood of joining a “Class of 2013” Facebook GroupFemales: 66.2% are somewhat to very likely to join a “class of 2013” Facebook GroupMales: 45.8% are somewhat to very likely to join a “class of 2013” Facebook GroupSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 28.
    Use of Twitteras a Research Tool91.5% of females DID NOT use Twitter as a resource for information on universities/colleges87.3% of males DID NOT use Twitter as a resource for information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 29.
    Use of YouTubeas a Research Tool82.6% of females DID NOT use YouTube as a resource for information on universities/colleges82.5% of males DID NOT use YouTube as a resource for information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 30.
    Use of SecondLife74.7% of females are not familiar with Second Life58.4% of males are not familiar with Second LifeSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 31.
    Use of Blogsas a Resource67.8% of females did not use a blog as a resource to find out information on universities/colleges69.2% of males did not use a blog as a resource to find out information on universities/collegesSource: Academica 2009 Webtrends SurveyCopyright ©2009 Academica Group Inc
  • 32.
    Social Network RECRUITMENTSite ChecklistCopyright ©2009 Academica Group Inc
  • 33.
    What you shouldknow…Always link to and from your main website
  • 34.
    Include contact informationand fill out all the tabs
  • 35.
    Update and postnew information frequently
  • 36.
    Engage in dialoguewith fans or group members
  • 37.
    Be on manysites, and only participate if you have the capacity to do so or hire someone to do it for youCopyright ©2009 Academica Group Inc.
  • 38.
  • 39.
    powerful recruiting platforms…Facebook,LinkedIn, Twitter are simply extensions of your own web site, so treat them like that and develop content standards. Today kind of like web sites before CMS
  • 40.
    Context, search, applicationsand communication wins with your audience (its called collaboration)
  • 41.
    Social media offersan expanded search and media distribution platform that can replace traditional advertising – as long as you are in many places at once and can manage (more ads, more numbers, means more resources)Copyright ©2009 Academica Group Inc
  • 42.
    powerful recruiting platforms…Leveragethe fact that with social media you have much greater ability to interact and converse
  • 43.
    Social media optimizationis the key, so make sure you measure, measure, measure, listen and adapt to your audience
  • 44.
    Integrated online (andmaybe offline) campaigns that drive to your site, inform and convert
  • 45.
    Realize that CRMis your friend and allows contact to be maintained
  • 46.
    Rich media (videoespecially is the key) web might be the new TV so ensure you use it effectively in many places Copyright ©2009 Academica Group Inc
  • 47.
    a process toget there…think extension of web site -- maybe social media sites are more important on a recruitment marketing level
  • 48.
    think message distributionacross massive platform, don’t be intrusive but you can be disruptive
  • 49.
    think delivering onyour promise and conversion to fan
  • 50.
    think conversation andvideo (http://georgiancollege.ca/rap)
  • 51.
    think valid messagesthat can stand public scrutiny
  • 52.
    think resources…constant monitoringis neededCopyright ©2009 Academica Group Inc
  • 53.
    Please visit usonline atwww.academicagroup.comWhite PapersAdmission AnalyticsWeb and Social MediaCopyright ©2009 Academica Group Inc
  • 54.
    Thank YouQuestions &DiscussionCopyright ©2009 Academica Group Inc

Editor's Notes

  • #8 These top sites are driven by users. While traditional online activities such as email and online shopping continue in popularity, social media activities are by far the fastest growing in terms of usage.
  • #23 Academica Group’s 2007 university and college applicant WebTrends survey further illustrates the potential of social media for marketing and program development in Con Ed. The results of the survey showed, for instance:27.7% spend between 10-19 hours per week online