Redwood Credentials Digital Version (1)
- 3. Our Company 4-5 What We Do 7 Design 8 Interior Fitout 9 Construct 10 Refurbish 11 MakeGood, Churn & Change 12 Client Service 13 Service Offering 13 Process 14-15 Organisation Chart 16 Management Team 17 Our Beliefs 18 Our Philosophy 19 Environment 20 Strategic Partners 21 Services 23 Our Clients 24-25 Construction & Development 26-27 CONTENTS
- 4. •• Redwood D+C’s clients always have access to our principal and CEO together with the senior management team, ensuring that Redwood D+C and our clients are always working in partnership. •• Redwood D+C are aware that every project and client are different, so we seek to work hand in hand to ensure we deliver the high quality results we are known for – our reputation hangs on it. •• Over the past 23 years Redwood D+C continues to work diligently at ensuring we stay true to our core principles, earning an envied reputation for trustworthiness, collaboration, fairness, transparency, value, reliability, innovation, safety and quality of work. To achieve this we understand that communication is key and working within our QTB model, culminates in Redwood D+C producing “best in class” project results for our clients. We consider our culture is unique to the industry – Simply “We mean what we say, and do what we say”. Due to our extensive commercial fitout experience, gained in the first two decades of business, we have made a decision to increase our focus and grow our commercial fitout service line, while continuing with our development side of the business. Redwood D+C is a focussed business. We delivery risk management by working smart, planning correctly and continually monitoring our delivery process so that we can reduce construction risk and thereby deliver cometitive pricing. We understand that communication is key and that we must listen to properly appreciate our client’s desires, this enables us to think outside the square, meet our client’s expectations and work to “To deliver High Quality Outcomes on Time and within Budget”. OUR COMPANY TIME QUALI TY B U D G ET Redwood Design + Construct Pty Limited (Redwood D+C) commenced in 1993 and continue to enjoy success in the construction industry. The company proudly delivers commercial fitout, refurbishment and construction projects, with extensive experience in both the commercial and residential developments. At Redwood D+C, our ethos is centred on the delivery of our client’s business objectives, i.e. “To deliver High Quality Outcomes on Time and within Budget” As such, we have developed a model known as - QTB Quality Uncompromising (the primary element) TIME & BUDGET (subordinate to quality) Time We manage our projects to ensure our jobs come in on time and within budget to meet our quality standards Budget Time is money and if we go outside the agreed timelines then the knock on effect is to impact and compromise the budget
- 5. Redwood D+C is a clever business, we believe big is not always better, we are nimble and can move smartly. •• We are respectful and have our client’s best interests at heart. •• Our client’s always have access to our CEO & principal and the senior management team. •• Redwood D+C believes in the personal touch. •• Redwood D+C is focused on your project; you are not just a number in the queue. Redwood D+C CEO is passionate, hands on and works to high standards. He believes in working hard, enjoying your work life and having a strong work/life balance. Redwood D+C pay its people on time, which provides us with loyalty from all our trades. Consequently we are reliable, which leads to our strength and ability to finish our projects on time and within budget. We continuously strive to work honestly, to be reliable and work with transparency, which leads to Redwood D+C being your building contractor of choice. Redwood D+C’s business successfully relies on repeat business, referrals and referees, which underpins our divergence and continued growth. We have built our success on delivering projects successfully for our clients.
- 6. WE SHAPE OUR BUILDINGS; THEREAFTER THEY SHAPE US Winston Churchill
- 7. WHAT WE DO Redwood D+C’s business objective model - QTB is strategically aligned to the property construction industry with expertise in: •• Commercial office interior fitout •• Retail fitout •• Work place fitout •• Workplace make good, churn & change services •• Commercial refurbishment •• Construction services •• Hi-tech and laboratories •• Commercial and residential development Our service lines are nimble and can either operate independently within the build process or provide a complete turnkey solution. We have much experience in various property sectors that includes: •• Commercial buildings •• Workplace fitout •• Complex manufacturing facilities •• Medical Theatres and operating facilities •• Clean Room Laboratories •• Bulky Goods Retail •• Distribution/logistics centres •• Education & Childcare facilities •• Hospitality •• Leisure •• Retail •• Multi unit residential development
- 8. PROCESS WHY ENGAGE REDWOOD D+C? WE WILL •• Undertake the risk management of your design and delivery of your fitout •• Ensure work safety practices •• Ensure accountability of our contractors/sub trades to ensure they are financially stable and have the necessary insurance in order to undertake and complete their work •• Being responsible for the financial administration of all trades associated with the clients project •• Undertake a comprehensive depreciation schedule for client records. Our Design and Construction Management process gives the client a single point of contact; the CM process entails the following: INITIAL PROJECT SET UP •• Work with the client to establish preliminary budgets associated with the initial project drawings. •• Collate the required lessor documentation regarding building standards, rules & regula- tions, work letter, utilisation of approved building contractors, building CAD drawings, lessor/client communications and more. •• Recommend and appoint project consultants (e.g. architectural, electrical, mechanical, fire services, hydraulic plus) by way of a tender process. •• We would advise and recommend the appointment of a Private Certifier. DESIGN PROCESS Manage client/designer collaboration •• Project programming & scheduling •• Undertake and qualify site measurement assessments •• Manage the design brief within the design conventions ensuring budget and expectations align •• Confirming local building codes and regulations align •• Lodge and obtain the relevant DA and CC or CDC approvals including the building owner approval •• Address any design variation •• Manage the selection of finishes and furniture together with the preparation of sample boards •• Coordination of engineering services with design and architectural disciplines THE CONSTRUCTION PROCESS The responsibility of Redwood D+C •• Manage agreed regular meetings of the team consultants •• Negotiate and finalise quotations from all contractors to ensure the project remains within budget. •• Engage successful contractors •• Identify any defective or missing landlord items prior to site handover •• Monitor the quality and progress of project works •• Approve progress payments and assess variation claims ensuring they are in line with budget expectations. •• Attend regular site inspections to ensure quality is matching progress •• Manage contractor instructions and ensure appropriate certificates are obtained •• Obtain occupation certification and provide as built drawings, maintenance manuals and appropriate documentation following project completion.
- 9. Phase 1 65% Consideration of Options & Project Definition 5% Phase 2 25% Design 10% Phase 3 10% Construction Procurement 85% C apitalexpenditure on project Influence o n cost savings Concept Phase 1 Phase 2 Phase 3 Cost Savings Timeline Project Completion It is during the first 15% of project expenditure that can influence up to 90% of the project’s end cost. Redwood D+C encourage our clients to have Redwood D+C involvement during the “design development” phase so we can assist in project build-ability and influence efficiency with the project costs. CONSTRUCTION MANAGER’S INFLUENCE OVER PROJECT EXPENDITURE INFLUENCE ON POTENTIAL COST SAVINGS 25% 65% 10% PROJECT EXPENDITURE 85% 5% 10%
- 10. Redwood D+C design service aims at bringing together people and premises. Redwood D+C specialise in commercial office, retail, childcare, education and hospitality style of workspace that integrate style, culture and human behaviour with our client’s objectives and business requirements. Our design service involves engagement of Redwood and our client’s people hence thereby creating successful projects, which identify location, desires, needs and functional requirements, alongside an understanding of how people work and interact with their space. Redwood D+C takes a detailed design brief to determine your fitout scope, budget and level of finish. This is followed by a space analysis of your new office where space planning, culture, look and feel begin to determine the nature of your new workspace environment within budget guidelines. The stages of the design process are listed below and culminate in documentation packages for tender and construction purposes which include architectural layouts, electrical voice & data services, mechanical services, fire protection, hydraulics and security packages. Our intention and process is to document all fitout activities, to obtain the most competitive market prices available. •• Space analysis •• Design brief •• Base building surveys •• Floor sub divisions •• Test fit solutions •• Re-stack design •• Space planning DESIGN •• Presentation boards •• Computer generated images (CGI) •• Furniture surveys •• Product specification •• Tender documentation •• Construction documentation •• As built documentation ACTIVITY BASED WORK (ABW) The latest trending Interior Design approach Agile workplace solutions referred to as ABW style of office accommodation are becoming more and more important in order to allow organisation the opportunity to provide its people with much greater choice in the physical office environment to support them.
- 11. Redwood D+C fitout has built a reputation on collaboration, competitive pricing and the completion of projects on time and within the agreed budget. The Fitout team is known for its efficiencies, operating a clean and safe site and delivering a quality build. The Redwood D+C fitout team will always work with a mindset to value-add within the construction process by thorough evaluation of every stage of the build. Redwood D+C’s integration of experience and knowledge of design, workplace trades and engineering, ensures outstanding fitout results for our clients. Redwood D+Cs preference is to: •• Join the team to ensure a collaborative environment early in order to capitalise on Redwood D+C experience and to deliver optimised value for money. •• Integrate both the interior design with the engineering disciplines. •• Through early team collaboration, ensure build-ability and cost efficiency in order to meet client project expectations. •• After completion, we provide post-occupancy services such as maintenance and churn management. Our interior fitout experience starts with boutique type office fitout through to larger corporate office workspaces, retail, club & hotel type hospitality, laboratories, medical, educational, childcare, residential and specialised usages. INTERIOR FITOUT
- 12. In the capacity of construction manager, head contractor or design and construct leader, Redwood D+C provide a multi- disciplinary approach, leveraging on experience and a proactive client liaison attitude, to deliver outstanding projects. Redwood D+C experience includes greenfield and brownfield sites for commercial and residential construction. By engaging Redwood D+C different service lines, our clients receive convenient, turnkey ‘one stop shop’ solutions. CONSTRUCT
- 13. Refurbishment is a combination of the construction and fitout service lines. The projects are predominantly external or structural and can also be internal or cosmetic. Our refurbishment expertise has a reputation for high quality in: •• COMMERCIAL BUILDINGS: façade enhancement, lobby upgrades, engineering overhauls, services upgrades and compliance management. •• OFFICE MAKE GOODS: strip out of old fitout, sustainable disposal, upgrade and make good. •• INDUSTRIAL BUILDINGS: extensions, services upgrade, re-zoning and compliance management. •• HOSPITALITY: hotel fitout/upgrade, commercial kitchens, cafés, restaurants, bars & breakout areas. •• RESIDENTIAL: façade upgrades, internal upgrades including kitchen and bathroom facilities and compliance management. At Redwood D+C, we have acknowledged the growing influence and importance that Green credentials has within the refurbishment and construction industry. Our commitment to minimising the environmental impact of our work is demonstrated by our recent applications to membership of the Green Building Council of Australia and International Standards ISO 14001. With a strong focus towards maintaining and sustaining best practices, we believe that upon receiving confirmation of our applications; our true commitment will be highlighted within this important environmental sector. REFURBISH
- 14. MAKEGOOD, CHURN & CHANGE Makegood, Churn and change eventually affect all forms of the construction process, whether it is interior fitout or refurbishment. It can involve technology infrastructure and mechanical services. We understand clients require ongoing support to manage and occasionally alter their built environment. Change does result from changes to business strategy, mergers and acquisitions, real estate costs, evolving technologies, developing staff. These all contribute to churn and change requirements. Redwood D+C has the experience to manage the disruptive nature of this change, which is referred to as “Churn”. Redwood D+C experience leads to: •• Being proactive in identifying where clients are likely to need support •• Planning in detail •• Managing risk •• Communicating broadly (partnership) •• Executing changes with minimal interruption •• Working in live environments The nature of this work often means its being carried out during nights and weekends. As a result, it is imperative to plan in a manner that integrates, protects and minimises the disruption of services to the occupier of space, so there is continuity within the client’s built environment.
- 15. SERVICE OFFERING Redwood D+C contract service offerings follow: •• Conceptual Cost Planning and Budget Development •• Early contractor engagement -partnering with our clients stakeholders, utilising in house expertise to convert conceptual ideas into fully documented solutions •• Head Contractor roles under various forms of delivery •• Lump Sum •• Construction Management (CM) •• Guaranteed Maximum Price (GMP) •• Value engineering, providing building advice and facilitating ‘project de-risking’ workshops •• Macro & Micro project programming CLIENT SERVICE The aim is to support our clients through all facets of the project, making sure that the details are clear and concise to our clients. The varying aspects may include: •• Concept design •• Project budget •• Lease advice •• Preliminary program •• Tenancy inspection •• Services brief •• Space plan •• Audit of existing assets •• Risk report •• Staff presentation •• Board reporting •• Site tours •• Induction •• Training •• Needs Analysis •• Churn support •• Satisfaction survey •• Site tour
- 16. ADVISORY BOARD FINANCIAL MARKETING CONSTRUCTION MANAGEMENT Rocco Falcomata Russell Aizen Jock Dunn Walter Scott Sam GraichePaula De Oliveira CEO CFO BDM COO Alan Hilton Rozanne McKnight Admin Manager Eric Shen Accounts Steven Boukatos QA Perry Falcomata Estimating Jose De Oliveira Contracts Manager Charles Estephen Construction Manager Charles Woodhead IT Lien Bui Design ORGANISATION CHART
- 17. Sam Graiche CEO Russell Aizen CFO Rocco Falcomata ADVISORY BOARD Alan Hilton ADVISORY BOARD Steven Boukatos QUALITY ASSURANCE Charles Estephen CONSTRUCTION MANAGER Rozanne McKnight ADMIN MANAGER Charles Woodhead INFORMATION TECHNOLOGY Walter Scott COO Perry Falcomata ESTIMATING Jock Dunn BUSINESS DEVELOPMENT MANAGER Lien Bui SENIOR DESIGNER Eric Shen ACCOUNTANT Jose De Oliveira CONTRACTS MANAGER Paula De Oliveira ADVISORY BOARD MANAGEMENT TEAM
- 18. OUR BELIEFS Redwood D+C foundations are built on service and quality outcomes leading to delivery of the project on time and within budget. •• We are adamant with regard to safe working conditions, on all our sites. This applies to all our staff and sub-contracted trades and suppliers. •• The protection of our environment is paramount. We are always conscience about waste minimisation and re-purposing. •• We believe in community and contribute where we can. •• We believe in close industry partnerships, which lead to great and successful outcomes. •• We continuously aim and support our people to have a work-life “balance” which leads to a happy and enthusiastic team approach. Our beliefs are our culture and values, which leads to Redwood D+C success and ultimately, our client’s satisfaction and repeat business.
- 19. OUR PHILOSOPHY Life is about living; living is about having a healthy attitude to a strong work/life balance and enjoying a passionate cohesive professional and private life. Redwood D+C understands the work/life balance and believes a happy and content team will lead it to success for both its clients and itself. •• Redwood D+C prides itself on working through and finding solutions. •• Redwood D+C listens and learns, •• Redwood D+C is innovative and have the intelligence to add value •• Redwood D+C understand and have the foresight to predict risk and how to avoid it •• Redwood D+C has the generosity of time and the willingness to work with our clients to achieve our client’s expectations. •• Redwood D+C believes in a friendly and engaging approach. Redwood D+C’s CEO & Principal, Samuel Graiche, believes in mentoring his people, who are encouraged and trained by Samuel and the management team to work within this Red- wood D+C’s ethical and business philosophy.
- 20. We believe in being green, which is having some common sense; simply it is respecting the environment, which isn’t rocket science. Whether it is construction, refurbishment or a fitout project, Redwood D+C is continuously conscience of a sustainable agenda and promotes awareness of that with our clients. Redwood D+C aims to be pragmatic in their approach to sustainability and understand the environmental initiatives, which need to be balanced with the commercial feasibility. We like to involve ourselves in intelligent design, seek innovations, source the latest technologies and determine the best way to build, which helps to find that green balance. The company encourages sound environmental practices on site and in office operations, covering the use of office consumables, energy, water and fossil fuels. Single use products are discouraged and recycling is rewarded. We demonstrate preference for suppliers and providers that share our passion and promote sustainable products and practices. ENVIRONMENT
- 21. Strategic Partnership with other participants in both the construction and property industries is vital to the successful delivery of your project. Partnerships are about; •• Manpower •• Skills •• Knowledge •• Technology combined, we are able to deliver quality jobs in a time efficient manner and with great economy of scale. Technology has opened up so many more pathways, which allow a greater level of expediency and a greater level of detail than the more traditional methods. Redwood D+C promotes partnerships with clients, project managers, design consultants, landlords, property experts, financiers, suppliers and others to enhance our service delivery. Redwood D+C has taken on its fair share of challenging projects, which we excel at. It is due to our strategic partnerships that we are able to confidently tackle a project that others may find difficult. We are confident to analyse risk and mitigate it for all concerned. It is our network of industry partners that enables us to satisfy the difficult issues associated with those projects. Our membership of professional associations allows us to form the partnerships, gain and share knowledge so we can deliver effectively on our client’s projects. Memberships include; •• Master Builders Association (MBA) •• Australian Institute of Project Managers •• Australian Institute of Builders STRATEGIC PARTNERS
- 23. Delivering quality projects on time and within budget is the basis of Redwood D+C’s attitude to service. We aim for a seamless service, which leads to satisfying our client’s desires and expectations. We aim for our clients to have great memories of their engagement with Redwood D+C so they come back to us, refer us and are happy to provide references. Our service is all about; •• Personal attention •• Dedication to the cause •• Resource reliability •• Professional skills •• Non-adversarial attitude •• Managing expectation We endeavour to achieve this level of service by providing what we believe is exceptional service. SERVICES
- 26. CONSTRUCTION + DEVELOPMENT 1754 PITTWATER ROAD, BAYVIEW A waterfront 10 apartment, 2 to 3 beds, development. Each apartment averaging approx. 200 m2 of NLA. (Currently under construction)
- 27. BUCKINGHAM/PACIFIC HIGHWAY, KILLARA This development comprises 2 separate buildings, each having approximately 35 Units with a mixture of 2-3 bedrooms. Both buildings are situated on a signal 2 level car park. 6 DUMARESQ STREET, GORDON This is a residential development comprising 2 separate buildings with a 2 level Car park beneath. Each building has 2-3 bedroom apartments with total of 65 apartments in all.
- 28. 2/19 Broughton Street, Kirribilli NSW 2061 PO Box 98 Beecroft, NSW 2119 +61 2 8098 7878 [email protected] redwoodconstruct.com.au