A REPORT ON
     HOTEL
   HIMALAYAN
    HORIZON
By:
•Anmol Pasa Shrestha
•Chhitiz Shrestha
•Leeza Shrestha
•Niraj Taujale
•Raj Shrestha
•Sunita Shrestha
BACKGROUND
 The report is based upon hands on approach study of “Hotel
  Himalayan Horizon”
 Study of the organization’s
    Structure,
    Work process,
    Objectives,
    Responsibilities,
    Services, etc.
 Overall, an exceptional experience
OBJECTIVES OF THE STUDY
 The organization’s structure
 The services provided by the
  organization
 The future plans of the
  organization
 The objective of the MD
 The responsibilities of the MD
 The work process of the MD
 To know the challenges faced by
  the MD
INTRODUCTION
 Tourism industry, one of the most illustrious industries in
  Nepal,
 Rise of Sun n’ Snow Pvt. Ltd.
 Established “Hotel Himalayan Horizon” in 1968.
 Initiated by Mr. B.P Shrestha, the former Mayor of Dhulikhel
 Now after 42 years, still committed to their mission,
    to provide first class hospitality
    service to all their esteemed guests.
ORGANIZATIONAL STRUCTURE
 Actually a family run company.
 No formal organizational structure.
 First established by Mr. B.P. Shrestha in 1968.
 Mr. B.P. Shrestha is retired as acts as a formal advisor.
 The current MD is Mr. Kiran Shrestha,
 He acts as the head of the organization and makes all the
  financial decisions.
 Mr. Suren Shrestha, his cousin is working as a deputy. So
  being a family company, this is the organizational structure.
SPECIALTY
 Outstanding View of the Himalayan Peaks
 A historic town, fine old houses and temples
 Opportunities to trek and explore
 First class hospitality
LOCATION
 Situated at an Altitude of 1441 Meters,
 Latitude- N 270 – 36’ – 992” Longitude – E 850 33’ 432”
 30 km. west of Kathmandu
 City Reservation Office
    3rd Floor, Room No. 308, China Town,
     Shopping Centre, Churchill Complex,
SERVICES
 Terrace Garden Restaurant
 Conference hall (Capacity – 150)
 30 Rooms (24 Deluxe rooms)
 Separate secretariat room
 66KV backup generator
 Parking facility.
 Laundry service.
 Mailing Services
SERVICES
 Sunrise watching,
 Sunset watching,
 Moonlight watching,
 River-rafting,
 Short/ Long Trekking,
 Culture/Village walks,
 Excursion,
 Picnic
NUMBER OF STAFFS/EMPLOYEES
 General Manager – 1
 Receptionist – 3
 Waiters – 10
 Cooks – 7
 Gardeners – 5
 Housekeepers – 6
 Security Guards – 4
 Utility and Repairs Incharge – 2
NUMBER OF STAFFS/EMPLOYEES
 The number of employees and staff at the city reservation
  office,
 Receptionist – 1
 Marketing Incharge – 2
 Accountant – 1
 Peon – 1
ACHIEVEMENTS
 NRI institute Bangkok, Thailand
  for "Pride of India Gold Award,
  1991".
 International Friendship society of
  India-Singapore for "Pride of Asia
  International Award, 1992".
 International Excellence Gold
  Award, 1993.
ACHIEVEMENTS
 Udyog Exchange Award by Union Ministry for
  Railways, India.
 Tourist Guide Association of Nepal; Appreciation Award for
  Excellence in Tourism Trade in 2050.
 Mumbai (India) Travel Trade Association's Appreciation
  Award, 1997 for recognition of satisfactory services rendered.
ACHIEVEMENTS
 Late King Birenda also honored Managing Director B.P.
  Shrestha from Himalayan Horizon with:
 Bikhyat Trishakti Patta
 Suprabal Gorkha Dakshin Bahu
 Prabal Gurkha Dakshin Bahu
INFORMATION FROM THE MD
 Main responsibilities
    All financial decisions
    Most managerial decisions
 Work process
    Input from employees
    Inspection of the service provided
    Work distributed to the deputy and the general manager
    Decisions made swiftly
INFORMATION FROM THE MD
 Challenges
   Controlling labor unions
   Hiring staffs
   Purchasing supplies
FUTURE PLANS
 The future Plans of “Sun N’ Snow Pvt. Ltd.” include
  the following plans:
 To maintain the standard of Hotel Himalayan
  Horizon
 Expand the Hotel to a 5 star standard
 Open a restaurant at Kathmandu under “Sun N’
  Snow Pvt. Ltd.”
 Open possible branches at other various locations
LIMITATIONS OF THE RESEARCH
 Since the hotel was located 30 km away from
  Kathmandu only some of us could visit for the
  research
 All of the group members found it quite difficult to
  mage time to work together
 We could not collect as much information as we
  would have liked to
CONCLUSION
 Himalayan Horizon is served by qualified,
  experienced and devoted executives and staff
 A well managed organization
 Guests can enjoy the customary Nepali hospitality
  in the Hotel with its old-world elegance and comfort
  in modern facilities, providing relaxation unlike any
  other
 And as they say “come out of Kathmandu, Dhulikhel
  is different”
SPECIAL THANKS
 Mr. Kiran Prasad Shrestha (Managing Director)
 Mr. Thama Nath Dhungana ( General Manager)
Report on hotel himalayan horizon

Report on hotel himalayan horizon

  • 1.
    A REPORT ON HOTEL HIMALAYAN HORIZON By: •Anmol Pasa Shrestha •Chhitiz Shrestha •Leeza Shrestha •Niraj Taujale •Raj Shrestha •Sunita Shrestha
  • 2.
    BACKGROUND  The reportis based upon hands on approach study of “Hotel Himalayan Horizon”  Study of the organization’s  Structure,  Work process,  Objectives,  Responsibilities,  Services, etc.  Overall, an exceptional experience
  • 3.
    OBJECTIVES OF THESTUDY  The organization’s structure  The services provided by the organization  The future plans of the organization  The objective of the MD  The responsibilities of the MD  The work process of the MD  To know the challenges faced by the MD
  • 4.
    INTRODUCTION  Tourism industry,one of the most illustrious industries in Nepal,  Rise of Sun n’ Snow Pvt. Ltd.  Established “Hotel Himalayan Horizon” in 1968.  Initiated by Mr. B.P Shrestha, the former Mayor of Dhulikhel  Now after 42 years, still committed to their mission,  to provide first class hospitality  service to all their esteemed guests.
  • 5.
    ORGANIZATIONAL STRUCTURE  Actuallya family run company.  No formal organizational structure.  First established by Mr. B.P. Shrestha in 1968.  Mr. B.P. Shrestha is retired as acts as a formal advisor.  The current MD is Mr. Kiran Shrestha,  He acts as the head of the organization and makes all the financial decisions.  Mr. Suren Shrestha, his cousin is working as a deputy. So being a family company, this is the organizational structure.
  • 6.
    SPECIALTY  Outstanding Viewof the Himalayan Peaks  A historic town, fine old houses and temples  Opportunities to trek and explore  First class hospitality
  • 7.
    LOCATION  Situated atan Altitude of 1441 Meters,  Latitude- N 270 – 36’ – 992” Longitude – E 850 33’ 432”  30 km. west of Kathmandu  City Reservation Office  3rd Floor, Room No. 308, China Town, Shopping Centre, Churchill Complex,
  • 8.
    SERVICES  Terrace GardenRestaurant  Conference hall (Capacity – 150)  30 Rooms (24 Deluxe rooms)  Separate secretariat room  66KV backup generator  Parking facility.  Laundry service.  Mailing Services
  • 9.
    SERVICES  Sunrise watching, Sunset watching,  Moonlight watching,  River-rafting,  Short/ Long Trekking,  Culture/Village walks,  Excursion,  Picnic
  • 10.
    NUMBER OF STAFFS/EMPLOYEES General Manager – 1  Receptionist – 3  Waiters – 10  Cooks – 7  Gardeners – 5  Housekeepers – 6  Security Guards – 4  Utility and Repairs Incharge – 2
  • 11.
    NUMBER OF STAFFS/EMPLOYEES The number of employees and staff at the city reservation office,  Receptionist – 1  Marketing Incharge – 2  Accountant – 1  Peon – 1
  • 12.
    ACHIEVEMENTS  NRI instituteBangkok, Thailand for "Pride of India Gold Award, 1991".  International Friendship society of India-Singapore for "Pride of Asia International Award, 1992".  International Excellence Gold Award, 1993.
  • 13.
    ACHIEVEMENTS  Udyog ExchangeAward by Union Ministry for Railways, India.  Tourist Guide Association of Nepal; Appreciation Award for Excellence in Tourism Trade in 2050.  Mumbai (India) Travel Trade Association's Appreciation Award, 1997 for recognition of satisfactory services rendered.
  • 14.
    ACHIEVEMENTS  Late KingBirenda also honored Managing Director B.P. Shrestha from Himalayan Horizon with:  Bikhyat Trishakti Patta  Suprabal Gorkha Dakshin Bahu  Prabal Gurkha Dakshin Bahu
  • 15.
    INFORMATION FROM THEMD  Main responsibilities  All financial decisions  Most managerial decisions  Work process  Input from employees  Inspection of the service provided  Work distributed to the deputy and the general manager  Decisions made swiftly
  • 16.
    INFORMATION FROM THEMD  Challenges  Controlling labor unions  Hiring staffs  Purchasing supplies
  • 17.
    FUTURE PLANS  Thefuture Plans of “Sun N’ Snow Pvt. Ltd.” include the following plans:  To maintain the standard of Hotel Himalayan Horizon  Expand the Hotel to a 5 star standard  Open a restaurant at Kathmandu under “Sun N’ Snow Pvt. Ltd.”  Open possible branches at other various locations
  • 18.
    LIMITATIONS OF THERESEARCH  Since the hotel was located 30 km away from Kathmandu only some of us could visit for the research  All of the group members found it quite difficult to mage time to work together  We could not collect as much information as we would have liked to
  • 19.
    CONCLUSION  Himalayan Horizonis served by qualified, experienced and devoted executives and staff  A well managed organization  Guests can enjoy the customary Nepali hospitality in the Hotel with its old-world elegance and comfort in modern facilities, providing relaxation unlike any other  And as they say “come out of Kathmandu, Dhulikhel is different”
  • 20.
    SPECIAL THANKS  Mr.Kiran Prasad Shrestha (Managing Director)  Mr. Thama Nath Dhungana ( General Manager)