Responsible
events
James Kennell
Director, Economic
Development Resource Centre
Senior Lecturer, Department of
Marketing, Events and Tourism
University of Greenwich
@jameskennell
www.jameskennell.com
 Sustainability

may be the least successful
public policy agenda of the last 50 years
 The aim of this presentation is to explore
new ways of thinking about the problems
that ‘sustainability’ wanted to address
 What can events do?
 Bruntland

Report (1987)
 Local Agenda 21 (1992)
 Kyoto (1997 – USA ratified 2011)
 Copenhagen conference (2009)
 Treaties,

policies, statements – they
haven’t delivered
 On

almost every measure, global
development has become less
sustainable

 CO2

levels continue to rise
 Global warming is a fact, not a concern
 The 85 richest people in the world own
more than the poorest 3.5bn – you could
fit them all on a London bus.
The Crystal Palace


Sustainability in events came before sustainability
policies



Driven by technology, efficiency and customers



The Crystal Palace was built in Hyde Park, London,
for the 1851 Great Exhibition



The design responded to local environmental
concerns and its distinctive arch was built to
enclose endangered elm trees
 Built

from cast iron and plate glass – the
very latest modern technology
 Self-heating – because of all the glass.
 Flooring designed with gaps to allow
convection within the space – free air
conditioning
 Only natural lighting needed
 The

largest exhibition venue ever seen
 No internal structural walls
 14,000 exhibitors
 990,000 sq. ft
 6 million visitors (1/3 UK population)
 A sustainable mega-event?
London 2012
 Developed

with BS8901 – The new British
Standard for sustainable events
 Wind turbines could not be turned on
during the games
 No public recycling bins on site
 Were there problems with the type of
plastic cups being used?
Danish Presidency of the
Council of the European Union
 The

first event to gain IS20121
 Admirable sustainability efforts, but…
 Each of the 150,000 attendees responsible
for 8.5t CO2 emissions - = 1 Mexican’s
average yearly emissions
 Policies,

protocols and standards don’t
deliver sustainable events
 Event standards apply to processes and
intentions – they are great for
marketing, but they don’t evaluate postevent impacts
 The events industry has a history of
innovation in sustainability
Despite this – sustainability is big business!
93% of CEOs say sustainability is critical to
their future success (UNGC Accenture
report)

The green economy will be worth $5.7tn
by 2015
The events
industry is still the
second most
wasteful service
industry, after
food retail
Green events are a growth area
50% of industry professionals confirmed that
they give precedence to green suppliers (MPI)
75% say it is important or very important when
choosing a new supplier (MCI)
80% say CSR will become an increasingly
important purchasing criteria (MPI)
But what is driving this? Customers!
What do customers want from events?
What do YOUNG customers want?
 We

need to harness the power and
energy of the events market as an engine
of responsible growth
Responsible Events

Infectious

Responsibilit
y

Free

Experience

After Krippendorf (1987)
Responsible events







Proposals for developing responsible events should
be ‘infectious’
Codes and advice should not ‘degenerate into
rules for regimentation and manipulation. They
must make the experience of freedom possible.’
Every event customer ‘builds up or destroys human
values’ through their event experience
‘Orders and prohibitions will not do the job –
because it is not a bad conscience that we need
to make progress but positive experience, not the
feeling of compulsion but that of responsibility’
Aspects of responsibility

Dialogue

Capacity

Accountability

(Goodwin 2011)
Aspects of responsibility


Accountability




Capability or capacity





The liability to be called to account for actions
and omissions
The individual or organisation has the capability
to act
Capability assumes capacity

Dialogue


Individuals and organisations are expected to
respond, to make a difference
Sustainable Events

Sustainable
development

Industry
responsibility

Government
Regulation

Responsible Events

Consumer
power

Shared
responsibility

Behaviour
change
Conclusions


The Sustainability agenda has not given us a more
sustainable future



Sustainable events management principles have not
given us a sustainable events industry



Taking responsibility for events means harnessing all
that is good about events – the interaction between
consumers, audiences, managers and marketers for
the benefit of everyone



The positive impacts of events can only be
developed through enhancing the event experience

Responsible events

  • 1.
    Responsible events James Kennell Director, Economic DevelopmentResource Centre Senior Lecturer, Department of Marketing, Events and Tourism University of Greenwich @jameskennell www.jameskennell.com
  • 3.
     Sustainability may bethe least successful public policy agenda of the last 50 years  The aim of this presentation is to explore new ways of thinking about the problems that ‘sustainability’ wanted to address  What can events do?
  • 5.
     Bruntland Report (1987) Local Agenda 21 (1992)  Kyoto (1997 – USA ratified 2011)  Copenhagen conference (2009)  Treaties, policies, statements – they haven’t delivered
  • 7.
     On almost everymeasure, global development has become less sustainable  CO2 levels continue to rise  Global warming is a fact, not a concern  The 85 richest people in the world own more than the poorest 3.5bn – you could fit them all on a London bus.
  • 9.
    The Crystal Palace  Sustainabilityin events came before sustainability policies  Driven by technology, efficiency and customers  The Crystal Palace was built in Hyde Park, London, for the 1851 Great Exhibition  The design responded to local environmental concerns and its distinctive arch was built to enclose endangered elm trees
  • 11.
     Built from castiron and plate glass – the very latest modern technology  Self-heating – because of all the glass.  Flooring designed with gaps to allow convection within the space – free air conditioning  Only natural lighting needed
  • 12.
     The largest exhibitionvenue ever seen  No internal structural walls  14,000 exhibitors  990,000 sq. ft  6 million visitors (1/3 UK population)  A sustainable mega-event?
  • 14.
    London 2012  Developed withBS8901 – The new British Standard for sustainable events  Wind turbines could not be turned on during the games  No public recycling bins on site  Were there problems with the type of plastic cups being used?
  • 16.
    Danish Presidency ofthe Council of the European Union  The first event to gain IS20121  Admirable sustainability efforts, but…  Each of the 150,000 attendees responsible for 8.5t CO2 emissions - = 1 Mexican’s average yearly emissions
  • 17.
     Policies, protocols andstandards don’t deliver sustainable events  Event standards apply to processes and intentions – they are great for marketing, but they don’t evaluate postevent impacts  The events industry has a history of innovation in sustainability
  • 19.
    Despite this –sustainability is big business! 93% of CEOs say sustainability is critical to their future success (UNGC Accenture report) The green economy will be worth $5.7tn by 2015
  • 20.
    The events industry isstill the second most wasteful service industry, after food retail
  • 21.
    Green events area growth area 50% of industry professionals confirmed that they give precedence to green suppliers (MPI) 75% say it is important or very important when choosing a new supplier (MCI) 80% say CSR will become an increasingly important purchasing criteria (MPI)
  • 23.
    But what isdriving this? Customers! What do customers want from events? What do YOUNG customers want?
  • 25.
     We need toharness the power and energy of the events market as an engine of responsible growth
  • 27.
  • 28.
    Responsible events     Proposals fordeveloping responsible events should be ‘infectious’ Codes and advice should not ‘degenerate into rules for regimentation and manipulation. They must make the experience of freedom possible.’ Every event customer ‘builds up or destroys human values’ through their event experience ‘Orders and prohibitions will not do the job – because it is not a bad conscience that we need to make progress but positive experience, not the feeling of compulsion but that of responsibility’
  • 29.
  • 30.
    Aspects of responsibility  Accountability   Capabilityor capacity    The liability to be called to account for actions and omissions The individual or organisation has the capability to act Capability assumes capacity Dialogue  Individuals and organisations are expected to respond, to make a difference
  • 31.
  • 33.
    Conclusions  The Sustainability agendahas not given us a more sustainable future  Sustainable events management principles have not given us a sustainable events industry  Taking responsibility for events means harnessing all that is good about events – the interaction between consumers, audiences, managers and marketers for the benefit of everyone  The positive impacts of events can only be developed through enhancing the event experience

Editor's Notes

  • #3 Sustainability is one of the least successful public policy agendas of the last fifty yearsDeclare controversy
  • #5 Bruntland Report (1987)Local Agenda 21 (1992)Kyoto (1997 – USA 2011)Copenhagen (2009)
  • #7 And what have the outcomes been?
  • #14 Fast forward to London 2012 – BS8901No measures of outcomes!
  • #16 Danish presidency of the council of the European Union – first event accredited with ISO20121
  • #27 Responsible events