RESUME- Marcella Mortimer
- 1. MARCELLA MORTIMER 5225 56TH Avenue Phone: 240-409-2775 Riverdale, MD 20737 email: [email protected] SUMMARY I am a self -driven Business Analyst with 7 yearsof experience.I actively participate in all phases of the software development life cycle, working as a liaison with SME’s, developers, testers,quality analysts and end users. I am a team player and problem solver, skillfully working on multiple initiatives, designing systems, gathering requirements, creating requirement documents, all while juggling a heavy project work load with competing deadlines. I am experienced in User Acceptance Testing and have collaborated with the QA team to develop test plans, test scenarios, test cases and test data to ensure requirements are met. I am seeking a full-time position where I can maximize my experience as an analyst while utilizing opportunities for continued professional growth and development. TECHNICAL Microsoft Office Microsoft Visio Snag IT UAT Testing JAD Sessions HP Quality Center Caliber Requirements Management PL/SQL Test Cases Gathering Business Requirement EXPERIENCE Centrosync LLC, Silver Spring, MD - Business System Analyst June 2012 – Present Elicit requirements through interviews, document analysis, requirements workshops, surveys,site visits, use cases, scenarios, business analysis, task and workflow analysis Participate in Joint Application Development sessions with project stakeholders to capture business rules, process and system requirements Work independently with users to define concepts and clarify functional and non-functional requirements on a daily basis Coordinate with test leads and created test plans and test cases for system testing, regression testing and functional testing. Acts as business proxy to perform UAT and validated systems for business stakeholders to ensure that the product meets the needs of the customer. Document, communicate and obtain alignment on test results from stakeholders Work with end-users to interpret the customer business needs and translate them into application and operational requirements Analyze User Requirements in stakeholder meetings to document changes, and implement procedures to test changes using Rational Clear Quest Manage and track change control process of requirements and design changes. Document the changes, issues and their impact on the system design Utilize MS Visio to create flow charts,use cases and sequence diagrams to provide detailed outline of the various actors of the system and how the components of the system interact Effectively communicate the requirements to developers for implementation of project
- 2. Conduct User Acceptance Testing (UAT) and collaborate with the QA team to develop the plans, scenarios, cases, and data to be used in testing based on business requirements, technical specifications and/or product knowledge. Wensco IT Solutions Ltd, Manchester, Britain – Business System Analyst March 2010- June 2012 Acted as a liaison between business and technical team to obtain detailed functional, business requirements, user’s requirements, and business rules that help make system development easier for the technical team Worked closely and maintained constant communication with various stakeholders such as end users, project managers, internal business teams, external client, designers, engineers and QA to create high quality requirement artifacts and provide support throughout system development life cycle. Conducted requirement walkthrough sessions with other business analysts, developer and test leads. Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs Provided reportson the project schedule to the project manager,aswell assupporting other team members to ensure project success. Worked in close co-ordination with the testing team in developing test plan and testcasesfrom functional and business requirements Trained end-users on the use and features of various applications and systems EDUCATION Bachelor of Business Administration, Eastern Mediterranean University, North Cyprus, February 2008 Dean’s List /High Honors