Resume- Maria Raju

PROFESSIONAL WITH A CAREER SPANNING 20+ YEARS
PROFESSIONAL SYNOPSIS
→ PA/Office Administrator /Executive Assistant/Office & HR Specialist / Public Relation Officer for Freezone
/ Accounts Manager / Sales Coordinator / Training Coordinator / Market Researcher with extensive
experience in Office Administration, PR Management, Travel Management, Sales Management and Accounts
Management.
CORE COMPETENCIES
 Office & HR Specialist /Administration
 Executive Assistant/ PA
 Travel Management
 Project Management / Market Researcher
 People Management
 Shipping Documents
 Office Filing System
 Client Relationship Management
 Sales Orders / Coordination
 Quotations & Enquiries
 Training Specialist
 Accounts Management / Cost Controller
PROFESSIONAL EXPERIENCE
ExxonMobil Iraq Services Limited, Dubai, UAE
Travel / Event planner/ Cost Controller /PA / HR Administrator (Feb 2016 )
Key Result Areas: Executive Assistant ~ Training Consultant ~ Customer Service ~ Travel Coordination ~ Office
Administration ~Hotel and Visa arrangements ~- Team Management ~Self Learner ~ Effective Communicator~ Market
Research.
Accountabilities:
 Proactively managed a wide range of Executive Assistant administrative duties.
 Taking the ownership of new requests to improve companies reputation and to ensure job accomplishments.
 Worked with multiple priority activities that required extensive coordination, schedule appointments and
meetings, and manage the calendars, data handling, cost controlling and record management.
 Managing the rotation chart of the rotation staff.
 Diary Management, Arrange corporate travel and meetings by developing itineraries and agendas, visas,
scheduling flights, booking other transportation, arranging lodging and meeting accommodations.
 Provided general assistance for presentations, workshops or meetings. Ensured senior management is briefed
for meetings. Market Research for cost control.
 Arranged training courses for the employees at various locations.
 Screen phone calls, enquiries or requests and handle if/when appropriate.
 Protect confidential and sensitive personnel information for Leadership, HR and Customers
 Ensures that assigned tasks are correctly planned and managed during execution
 Establish, maintain and drive best practices in all aspects of Office Management
 Be a change agent - influence, consult, and lead efforts for sharing and standardizing of best practices and
processes.
 Drive on-time project / task completion with excellent quality and customer experience
Page 1 of 3
Contact: +97156 1748000 |
Email: ushakoshy980@yahoo.com
MARIA RAJU

 Coordinate with other assistants. This work will include working process improvement projects, rotational
duties (i.e., ordering office supplies and managing conference rooms). Support for other assistants during
time away from the office also required.
 Organized leadership events. Provided logistical and on ground support for major customer and employee
events as needed
 Interacted effectively with internal customers; handle communications and inquiries with external customers
in a global multi-cultural environment
 Handled multiple tasks simultaneously and autonomously.
 Worked unsupervised, efficiently and effectively in a demanding environment
 Skilled at organizing administrative processes and systems.
 Successfully interacted with other executive administrative assistants and customers
 Excellent interpersonal, organization and communication skills appropriate to a multi-cultural and diverse
working environment.
 Excellent language skills both verbal & written in English; other languages an asset.
 Strong problem solving skills that allow to proactively anticipate requirements.
 Able to maintain a high degree of confidentiality and discretion
 Enthusiastic with a positive outlook and willingness to help or step in where needed, honest and reliable
 Advanced proficiency in various software programs including MS PowerPoint, Excel, Outlook and Word
 Detail oriented; possess executive presence, maturity and judgment; and must have the ability to think
strategically, see the “big picture,” recognizing impact of decisions on the operation and company
 Self-aware learner
 Appointed as Editor for the monthly West Qurna1 newsletter.
 Handled invoices to ensure all services are rendered and invoices are timely recorded.
DRILLING COMPANY, Dubai Airport Freezone
Event Planner / HR Specialist/ PA/ Office Manager/ Public Relations Officer / Accounts Manager / Market
Research (Oct 2012 till Jan 2015 )
Key Result Areas: Project & Executive Assistant ~ Customer Service ~ Travel Coordination ~ Office & HR Administration
Public Relation Officer ~Team Management ~CRM Support, Arranging Exhibitions ~Recruitment Office~ Market Research
Accountabilities:
 Handling all Executive Assistant administration duties, customer service, handling the office in the absence of
manager, cash inflow and out flow, Travel Coordinator and Diary Management.
 Overall responsibility for the smooth running of the office. Ensuring that all office systems are managed and
maintained, including Staff Recruitment Files; Stationery Log.
 Legalization and Attestation of Documents.
 Ensure all arrangements were done to participate in an exhibition. Market Researcher
 PRO of the company. Handling all documents related to licensing, visa for the Dubai Airport Freezone.
 Organizing meetings and maintaining & developing the office filing systems.
 Maintaining all the customer contacts data base (CRM)
 To identify, plan and execute implementation of new business streams. (Diary Management)
 Ensuring that any concerns or complaints are dealt with appropriately.
 Handling database for Market Research.
 Involved with all overseas recruitment. Handling bank documents, issuing cheques etc..
 Arranges all Travel and Hotels for the manager and staff.
 Taking the ownership of new requests to improve companies reputation and to ensure job accomplishments.
MARITIME INTERNATIONAL, AJMAN
Project Manager / Event Planner / Executive Assistant / PA/ Office Manager/ Public Relations Officer / HR
Specialist / Market Research (Mar 2007 till April 2012)
Key Result Areas: Project, Accounts & Shipping Administration ~ Customer Service ~ Travel Coordination ~ Office & HR
Administration ~ Shipping Documentation ~ Team Management ~ Arranging Exhibitions ~ Recruitment Officer.
Page 2 of 3

Accountabilities:
 Handling project, shipping, administration duties, customer service, handling the office in the absence of
manager, cash inflow and out flow, Procurement/ Purchase Co-ordination. Travel Coordinator,
 Overall responsibility for the smooth running of the office. Ensuring that all office systems are managed and
maintained, including Staff Recruitment Files; Stationery Log.
 Handling Execution of Projects and Shipping documents and Cooperate bank account of the company i.e
Cheque submission and issuing, Telex Transfers, Deposits of Cash and maintain salary account.
 Sales Co-ordination.
 Ensure all arrangements were done to participate in an exhibition. Market Researcher
 Legalization and Attestation of documents.
 PRO of the company (arranges visa, attestation for all the staff and families and company Trade License).
 Experience of managing a team of up to 10 staff members.
 Organizing and maintaining diary and making appointments.
 Staff administration including holiday and sickness tracking.
 Monitoring of staff timesheets time in lieu and holidays.
 Organizing meetings and maintaining & developing the office filing systems.
 To identify, plan and execute implementation of new business streams.
 Ensuring that any concerns or complaints are dealt with appropriately.
 Involved with recruitment; dealing with ad responses.
 Arranges all Travel and Hotel for the manager and staff.
OTHER ASSIGNMENTS
→ International Autosource, as Sales Administrator (Jul 2006 – Mar 2007)
→ BSS Computer College, Kerala, India, as Communicative English Trainer (Jun 2004 – May 2005)
→ Gulftainer Company Limited, Sharjah, as Executive Secretary to Commercial Manager (Jun 2001 – Jul 2003)
→ EPPCO – Main office, Dubai, as Secretary / Recruiter for the Group Manager and for the Training and
Development Manager in Human Resources Department (temporary) (Jun – Oct 1999)
→ Dynaflow International, Dubai, as Executive Secretary/ Admin Officer (Feb 1996 – Apr 1999)
→ Fencelines Fencing System, Sharjah, as Secretary/ PA cum Receptionist (1993 - 1996)
CREDENTIALS
 B.Com, Mahatma Gandhi University, Kerala (1993)
 Diploma in Office Management, Delhi Board
TRAININGS
 Office Administration course from Nadia Consultants
 LC & Letter of Credit Course
 Executive Secretary Course from Clarendon Parker
PERSONAL INFORMATION
 Date of Birth: 8 Jul 1971
 Languages known: English, Hindi, Malayalam and Urdu
 Address: P.O Box 3754, Dubai
 Preferred Location: Dubai/ Sharjah/ Ajman
References can be furnished upon request
Page 3 of 3

Resume- Maria Raju

More Related Content

What's hot

Viewers also liked

Similar to Resume- Maria Raju

More from Maria Raju

Resume- Maria Raju