Resume_Achhar_Kalia
- 1. ACHHAR KALIA Mobile: +91-9999338675 ~ E-mail: [email protected] SENIOR PROFESSIONAL Nearly 5 year's expertise in Application Development, Production Support & System Integration with prime focus in creating maximum business value and profitability through strategic IT implementation, planning & leadership Brings fresh and innovative approaches to develop/manage IT applications, up-skill people, effectively engage with stakeholders and drive continuous improvement across organization. SNAPSHOT • A dynamic professional with nearly 5 years of experience in Cloud Environment, Virtualization, Application Development, Production Support, System Integration & Design Development. • Worked on Virtual environment/KVM: IN Unix/Linux/Solaris environment, have performed virtualization for preparing cloud environment with help of various tools like Ericsson CEE, HDS 8000, and VMware & Oracle VM Virtual box. • Working Exposure on Hardware and software defined virtualization. • Proficient in IBM Tivoli Netcool Suite- TNPMW, Omnibus, Impact, Tivoli Integrated Portal, Tivoli Service Request manager, Tivoli Business Service Manager on Linux/Windows platform. Expertise in end-to-end implementation of various projects; including designing, development, coding and implementation of software applications. • Experience on IBM DB2 and Oracle 11g databases. Enabling automation through DB procedures, triggers and shell script efficiently. • Successfully executed major projects such as TTSL PMS, TTSL FMS SQM, Ericsson SOEM and Ericsson IPT-NMS. • Skilled in handling end-to-end development of application products from inception, planning, designing, implementation, documentation to closure with cross-cultural teams. • Expertise in smooth execution of applications Go-live, production support and maintenance activities within SLA’s. • Demonstrated excellence in development of framework and user interfaces for various products which made the product truly friendly to customer • Valued for defining best practices for project support & documentation; implementing project plans within preset budgets & deadlines. CERTIFICATIONS • Red Hat Certified System Administrator in Red Hat OPEN STACK. • Red Hat Certified System Administrator (RHCSA). • Red Hat Certified Engineer (RHCE). • 5 Months OJT at Sweden on Cloud Technology and Hyper Scale Datacenter System (HDS 8000) for s/w and h/w Virtualization. IT Competencies: • Linux / Solaris Administration • Open stack Cloud • Virtualization • Shell scripting • PL/SQL • Oracle 11g database • IBM DB2 9.7 database Application / Product Competencies: • Hyper Scale Data Center (HDS 8000) • Ericsson Cloud Execution Environment (CEE) • Tivoli Netcool Suite Products • TNPMW/Omnibus/ Impact / TBSM / TSRM/TCR/Net-act • Ericsson SOEM, Ericsson IPTNMS Functional Expertise: • Application Development/Production Support • Solution Integration • Service Delivery • Change Management • Product Delivery
- 2. CAREER HIGHLIGHTS • Extensive background and knowledge in Linux/Solaris administration, Shell scripting, PL/SQL, Oracle & IBM DB2 database, Tivoli Netcool Suite Products like Omnibus, Impact, TBSM or TSRM, Net-act, Huawei M-2000 etc. • Designing, testing & implementing infrastructure components that meet the specifications of projects & service requests • Performing infrastructure design & implementation activities for application development, infrastructure deployments, stability, security and performance • Gathering requirements with direct client interfacing, Preparing design documentations, Developing & integrating modules, analyzing and debugging code for fixing errors and improving performance, Proof of Concepts for new trends and technologies • Experience in leading and providing architectural solutions pertaining Ericsson Products such as HDS 8000, Ericsson CEE, SOEM, IPTNMS, etc. • Creating technical design & solutions evaluating options considering constraints and risks and assist in proofs of concepts of options, with review from senior engineers or architects. • Contributing towards project planning, implementation plan & costing; creating test cases, performing tests analyzing results • Prepare and publishes technical documentation current for platform, service technical components with review by senior engineers and architects when necessary CAREER HISTORY Since Mar’15 with Ericsson India Pvt. Ltd. , Gurgaon as PIDS/Tier -2 Support Engineer. Jan’14 - Mar’15 with Tata Consultancy Services Ltd, Noida as Production Support Engineer Dec’12 - June’13 with Tata Consultancy Services Ltd, Hyderabad as Production Support Engineer SIGNIFICANT CONTRIBUTIONS • Achieved on the Spot Award from TCS in recognition of successful execution of planned events & automation. • Recognized with TCS Gems Award for close & clean wrap-up of TTSL PMS-FMS SQM development project. • Identified issues & risks in a timely manner; developed/implemented appropriate mitigation and contingency plans. • On the Spot Performance Award' for ‘Successful completion of TRAI Audits’ in 21 Circles • Got “Gems Performance Award'’ for 'Zero-Percent-Downtime' of the servers during Migration. Appreciation from Client and Managers. • Awarded 'President Award' for ‘Successfully implementing & providing development support to GSM PMS project in GO Live’ in limited time scenario smoothly. • 2nd Prize in CSI ADM for technology idea and patent filed for “Surveillance based Traffic security system”. • Awarded 1st Prize for “INCENERATOR” project on CS Day. EDUCATION • B.Tech. (Electronics & Comm.) from Jai Prakash Mukund Lal Engineering College, Radaur, Kurukshetra University in 2011 with 73 % • XII from BBMB DAV Public School, Nangal, CBSE Board in 2006 with 65 % • X from BBMB DAV Public School, Nangal, CBSE Board in 2004 with 73 % _____________________________________ PROJECTS____________________________________________
- 3. PROJECT #1 : Ericsson Cloud Execution Environment & HDS 8000 : Project Ericsson Cloud Execution Environment & HDS 8000 Period May 2016 Onwards Platform Linux, Ubuntu, Virtualization, Open stack, VM and vPOD in Software defined Infrastructure. Application Ericsson CEE and Ericsson HDS 8000 Role PIDS Developer & Tier 2 Support Description • Architecture information and understanding on Intel Rack scale Architecture: Logical architecture for efficiently building and managing cloud infrastructure—and providing the simplest path to a software defined data center. • Hub of data, providing single integration point through full functional open RSD/Redfish REST API. • Seamless management and integration of Ericsson and 3PP infrastructure. • Manage vPOD’s across 3PP and Ericsson HW. • Independent of virtualization environment. • Logical partitioning of installed hardware resources: Compute, Storage and Network resources that make a vPOD. • Virtual POD’s can interface with multiple Virtual Interface Modules (VIM) on the same physical POD, to create logical tenancy: –Windows (Azure) –OpenStack (Mirantis, Red Hat) –VMWare (ESXi) • Separate management interface for each tenant (vPOD) from CCM. • Tenancy created through L2 network (VLAN and VxLAN) slices. • VNF server port management coordinated through CCM. • Management interface is constrained and secured to each vPOD. • CEE is a software product, which can execute on several hardware configurations. CEE consists of the following parts: Compute, Networking & Storage : These resources are managed via the Atlas Dashboard or via CEE OpenStack Rest API and combined they are referred to as a CEE region. • Redundant (x3) virtual Cloud Infrastructure Controllers (vCICs). • Continuous Monitoring High Availability (CM-HA) & Persistent affinity. • High throughput with low latency, through: Accelerated vSwitch (OVS) & Single Root Input/output Virtualization (SR-IOV). • CEE contains the virtualization layer (hypervisors) and virtual switches (vSwitches). It also provides hooks to integrate and orchestrate external physical appliances, for example, physical switches and storage arrays. • The long-term goal for CEE is to provide support for the Infrastructure as a Service (IaaS) cloud services. • Cloud management provides high-level orchestration for the following: Application deployment, monitoring, and management & CEE infrastructure planning, fulfilment, assurance, and charging. • A unified cloud infrastructure Operations and Maintenance, through: Fault and performance management, Upgrade and rollback, Backup and restore.
- 4. PROJECT #2 : Ericsson Product management & enhancement: Project Ericsson Product Management and Enhancement Customer Telstra, Vodafone, Comtel, Robi Axiata etc. Period May 2015 to May 2016 Platform Linux, Ingres DB Application Ericsson (IPT NMS), Service on Element manager (SOEM) Role Customer Support Engineer Description • Supporting customers on L2/L3 issues that were being escalated to us after first level analysis by CNS team and our main aim is to find the product bug and send it to Product Line management so that patch can be provided to the customer for permanent solution and it can be included in next update version as part of enhancement of product quality and assurance of the best services. • Finding the root cause by putting the logs in Debug mode to analyze in detail in the minimum remote availability customer environment by collecting log & backups. Sometimes we need to recreate the issue in our labs with backup taken from customer network and try various scenarios to recreate problem and provide the remedy as a part of workaround at the earliest and permanent solution as well. Responsibilities • Management of Network elements and hands on experience with strong command on Service on Element Manager Administration (SOEM). • Knowledge on Protection scheme like MSP/MSSP ring creation. • Experience on NE management, Links creation/Deletion, MSSP ring creation. • Exposure to various Node type such as SPO, Mini- link, OMS etc. • Application installation and software upgrades activity to the customer systems & Network after their approvals. • Troubleshooting in the area of NE Visibility, server not accessible, NE zoom-in issue, plugin related issues, backups, filesystem and critical issues like server crash. • Providing RCA on Critical Cases, Evaluate answer provided by Tier2 and design unit on a CSR/TR. Exposure working in High Availability (HA) environment. • Co-ordination with Product Design team of Ericsson and escalation of product and software related issues to them. • Providing recommendations on Hardware/software compatibility. • Installation/Upgrade activities related to new software patches to customer. • Providing regular updates and solution to the customers as per the SLAs. • Database maintenance activities in case of DB errors. • Patch Installation for the workaround or remedy to be shared with proper checks to ensure proper availability of services. • TMN Architecture understanding and sound understanding in FCAPS. • DB maintenance activities & Metis Solution creation on unique problems for knowledge base creation. • Good Knowledge on SMS (Ericsson Ticketing Tool) functionality. • Sharing of new ideas for the purpose of innovation in the field of tools used specifically for IPTNMS, SOEM and SMS.
- 5. PROJECT #3 : TTSL OSS-PMS-FMS-SQM Project Customer Tata Tele Services Limited Period May 2012 to Mar 2015 Platform Linux, ORACLE/DB2 Application Tivoli Netcool Performance Manager Wireless (TNPMW), Netcool Omnibus, TSRM, TCR, NETACT, Huawei M2000 Metrica 7.2, PL/SQL Developer Role Production Support Engineer & Developer Description PMS IBM product with the enhanced functionality for the PMS which processes the raw data receives from different network elements present in the client network with multiple protocols and then by creating various rules as per the requirement to parse data to provide readable and meaningful Key performance indexes made up of formulae’s given by the customer and store them in the database to provide meaningful technology wise and vendor product like NETACT, Huawei reports and their generation of report with java based IBM reporting tool named as TCR. It a web based application which is used to create and edit reports using its Cognos engine & report studio. Prepared reports are then available to users to provide a consistent approach to generating and customizing reports as per the requirement of the users for the optimum performance of the network and to identify the faults in the network. Description FMS • Netcool Omnibus Roll-out – SME in Pre and Post customization of Netcool Omnibus and Impact as per user and organization requirements. • Probe Installation - Integration of multiple ASCII, SNMP, CORBA probes into Netcool and customizing rules, properties files and Impact policies to process alarm to TIP. • Enrichment - Design and Implementation of CNMS DB portal database for proper enrichment of alerts without putting extra load on the Impact server. • Visual Enhancement – Modification of the TIP event windows and the fields of the Object server as per the user requirements and the integration of other vendor products with the IBM Netcool TIP such as TSRM. • Procedures – Developing procedures and automation scripts to increase utility of the Netcool such as Auto SMS and auto email to alerts of high priority and developing triggers for auto TT creation for alerts active beyond threshold limit. Responsibilities • Troubleshooting & ADM on upper layer OSS system. Exposure in creating a virtual environment for development environment. • Performance/Inventory report management, Experience in planning Parsing Process & re-processing of data. • Integration of TNPM with Netcool Omnibus, NETACT and Huawei. • Processing and rules implementation on NETACT OSS for FCAPS functions on FM/PM. • Integrating new nodes of Nokia, Huawei, ZTE in the system and process them in N/W. • Installation of Product Patches, Interim Fixes and fixing bugs with testing done at development level. • Cold Backup of Servers & online backup of Database. Creation of Backup Policies, Integration of New servers and Policies to ensure all kinds of Backup
- 6. Personal Details Date of Birth : Jan 21, 1988 Language Known : English, Hindi, Punjabi Father’s Name : Mr. Padam Kumar Sharma Marital Status : Unmarried Nationality : Indian Permanent Address : VPO Kalitran, Tehsil: Nangal, District: Ropar, Punjab – 140133. I do hereby declare that the Information furnished above Is true and correct as per best of my knowledge. PLACE: - Noida Achhar Kalia