Revenge of the Nerds: People, Culture & Innovation
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This document discusses how technology alone does not equal innovation and that focusing on humanity and people is key to innovation. It advocates for adopting a people-centered culture in organizations where the needs of employees, clients, and customers are prioritized. It also discusses how corporate structures have not changed much since the 1800s and how social media is enabling new forms of collaboration. Emotional intelligence and open communication are presented as important for organizations. The document concludes by advocating treating clients as experts and not allowing "us vs. them" attitudes.
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Revenge of the Nerds: People, Culture & Innovation
- 1. Revenge of the Nerds: People, Culture & Innovation
- 2. Meghan (@irishgirl) Nancy (@nylons) www.geekgirlsguide.com
- 3. Follow. Friend. Stalk. Work: clockwork.net Blog & Podcast: geekgirlsguide.com Facebook: facebook.com/geekgirlsguide Twitter: @geekgirlsguide
- 4. People, Culture & Innovation
- 6. User-centered Design A philosophy in which the needs, wants, and limitations of end users of an interface or document are given extensive attention at each stage of the design process. - Wikipedia
- 7. User-centered Culture A philosophy in which the needs, wants, and limitations of end users of a product or service are given extensive attention at every level of the organization. - Geek Girls Guide
- 8. Everyone’s a user. Employees Clients Customers
- 9. The problem with users.
- 10. People-centered Culture A philosophy in which the needs, wants, and limitations of people are given extensive attention at every level of an organization. - Geek Girls Guide
- 11. Users are people. Employees Clients Customers
- 12. Corporate structures haven’t changed (much) since the 1800s.
- 13. Distribution of power and information is tightly controlled.
- 14. 2000 “Hyperlinks subvert hierarchy. In markets and among employees, people are speaking to each other in a powerful new way. These conversations are enabling new forms of social organization and knowledge exchange to emerge.”
- 15. 2010
- 16. “Companies that are both deeply and widely engaged in social media surpass their peers in both revenue and profit performance by a significant difference.” http://www.engagementdb.com/
- 17. Employees Clients Customers
- 18. Happy people do good work. It’s not about kegs and foosball. Image source: http://www.flickr.com/photos/sharynmorrow/2618698358/
- 19. What makes us happy? http://www.fastcodesign.com/1663166/infographic-of-the-day-what-makes-a-company-good-to-work-for http://money.cnn.com/magazines/fortune/bestcompanies/2011/word_cloud/index.html
- 20. A product-driven economy is relatively predictable. A people-driven economy is chaotic.
- 21. Attention, nerds: We are uniquely equipped to harness the chaos. Except for one thing.
- 22. Typical Developer Typical User Male Female 19 - 29 35 - 54 White White College Educated High School Education Doing job for 3 yrs or less Sources: http://aneventapart.com/alasurvey2009/ http://www.istrategylabs.com/2010/01/facebook-demographics-and-statistics-report-2010-145-growth-in-1-year/ http://www.census.gov/hhes/socdemo/education/data/cps/2009/tables.html
- 23. Mini-jackass 5 priceless.
- 26. Emotional Intelligence The ability to identify, assess, and manage the emotions of self, others, and groups.
- 27. 1 Communicate openly. Speak the other person’s language, don’t expect them to speak yours.
- 28. Loud talking doesn’t help. One language is not superior to the other.
- 29. 2 Listen. Don’t just listen to what people say, try to understand what they mean.
- 30. 3 Treat the client as the expert. You’re the idiot in the room.
- 31. 4 Push your boundaries. Practice humility.
- 32. 5 Don’t allow “us vs. them” attitudes.
- 33. “The Internet will not fix whatever happened in high school.” - Meg Fowler
- 34. Thank you. If you hated us, tell us. If you loved us, tell the Internet.