This document summarizes a meeting between Ringgold and its user group customers to discuss updates and gather feedback. Ringgold provides identifiers and structured data to power information exchange in the scholarly community. New customers and uses were noted. Customers want Ringgold's online interface to better support searching, analyzing, visualizing, and reporting on the identifier data to gain business intelligence about authors, institutions, research output, and more. Ringgold outlined upcoming features in its IDO2 release and gathered feedback on additional features to include.