Robin Hesje - CV - Application Design
- 1. Robin Hesje 403-689-1240 204 – 1323 15th Ave SW, Calgary AB T3C 0X8 [email protected] LinkedIn: http://ca.linkedin.com/in/robhesje Professional Profile I have 11 years of application development, database development, systems integration and application design experience. I currently design application functionality in SAP systems for a major railroad in Canada. This involves collecting and analyzing business requirements, analyzing legacy applications for required functionality and designing solutions using SAP functionality. I also develop functional specifications that are given to our development team when a custom solution within the SAP environment is needed. Additionally, I build test plans for these developments, perform unit and acceptance testing and identify, triage and assign defects to the development team for resolution. Through this work I have built a broad set of skills relevant to product development in technology driven industries. Business Requirements Gathering Functional Specification Authoring Data Systems Analysis Database Design System Integration Design Test Plan Development Defect Triage & Resolution Cutover Planning User Training Product Sustainment In addition to these skills I also have a comprehensive set of technical skills. Systems/IDEs SAP Transportation Management (TM) SAP Event Management (EM) SAP ECC SAP Process Integration (PI) SAP CRM SAP Fiori SAP BOBF SAP BRF+ SAP HANA Studio (Eclipse) SAP Solution Manager SAP Application Interface Framework (AIF) MS SQL Server (2000, 2005, 2008, 2010) SQL Server Management Studio Visual Studio IntelliJ IDEA Android Studio TOAD for Oracle SQL Developer HP ALM Electronic Data Interchange (EDI) Programming Languages Level of Expertise T-SQL Expert MySQL Expert VBA Expert PL SQL Intermediate ABAP Intermediate .Net VB Intermediate .Net C# Intermediate XML Intermediate Java Basic JavaScript Basic HTML Basic
- 2. Robin Hesje 403-689-1240 [email protected] Page 2 of 4 Professional Accomplishments May 2016 - August 2016 – CP Rail Lead To Cash Program – Rate Interface A project to automate the loading and maintenance of rates maintained in a legacy system. The resulting interface is highly robust handling dozens of different rating scenarios. I was the lead design resource on this interface. This project allowed for the Quoting tool to be rolled out with zero impact to the teams that maintain rating information for the organization and made all rating data available to a new set of systems. Detailed data analysis of the existing data structure using complex SQL querying techniques to identify gaps in the business requirements provided Designed a multi-tiered interface between an Oracle DB and SAP TM Designed a reconciliation model to ensure that data transformed is accurate as well as a messaging system and UI that communicates status of each rate to the user Educated users on how the interface works and what steps they should take if a rate has been flagged for review by a user October 2015 - August 2016 – CP Rail Lead To Cash Program – Quoting Tool This project was the first in an over-arching program to replace 40+ legacy applications with SAP Technologies at CP. My role was to design the Transportation Charge Management data model for housing CPs rating structure and making it available to the quote tool. Designed the data model to house all the required information that would be necessary for a customer to request a Quote for CP Rail service Adapted existing data sources to business objects in SAP TM and wrote specifications for extending those objects where needed Addressed new requirements from the business team as they arose while balancing required functionality against project scope to preserve timelines and budgets Aided in the development and execution of production cutover plans for various phased rollouts of the solution September 2013 - August 2015 – CP Rail Lead To Cash Program – Assessorial Charge Management Tool I joined this project while it was still in progress. The original aim was to have SAP Custom Development deliver a finished product for CP to use but as time passed the requirements changed significantly and the solution delivered by SAP no longer met the business needs. My task was to identify and address gaps due to the change in requirements Very quick ramp up on a new solution built by SAP Custom Development on top of the following SAP modules (EM, TM, PI, ECC, AIF) Authored a new set of functional requirements to address gaps Wrote functional specifications to address the new features needed Developed a detailed and robust test plan in HP ALM Acted as a functional lead during defect assignment and triage throughout multiple test cycles August 2011 - February 2012 – CP Rail Invoicing Application & SAP ECC Integration As part of the SAP TM Pilot project, a need was identified to make the rating information generated by SAP TM available to the Financial group at CPLS. I was tasked with developing a
- 3. Robin Hesje 403-689-1240 [email protected] Page 3 of 4 tool that would allow business users to view and manipulate rating information in SAP TM into invoices that could be sent to customers and transforming that data into a format that could be consumed by SAP ECC. Adapted a database and application design I had built in a previous role to speed up delivery Used a my Access VBA forms framework to quickly provision several forms tied to the new data model Repurposed a data import tool that is data model agnostic to allow for the import and validation of data from several flat file data sources exported from the source system (SAP TM) Built reporting tool to allow quick delivery of several custom data exports in different formats August 2011 - December 2011 – CP Rail SAP TM Pilot CP Rail was one of a handful of Rail Transportation companies selected for a pilot project to implement SAP’s new Transportation Management module. This module is designed to integrate the transportation management activities of a Logistics Service Provider (LSP) with other SAP modules. My role was to learn the system and develop business processes and training materials for users to ramp them up on the technology. Designed reports to be exported to flat files for use with the integration to SAP ECC I built Designed business processes consistent with application features to improve process flow and productivity Authored documentation to ramp up users on business processes used within the SAP TM environment January 2010 – July 2010 – TEC Canada Microsoft Dynamics CRM Implementation This project was designed to migrate our legacy SQL Server based CRM system onto a more robust enterprise level CRM application. Created Business Requirements for functionality that the Dynamics CRM platform should implement to replace existing functionality in the legacy application Executed the ETL steps needed to extract data from the legacy system and load it into the new system January 2010 – July 2010 – TEC Canada SQL Server to MySQL Web Integration The organization took on an outside firm to manage their website and build up a content management system where they could share information and provide services to their customers. Much of the data for the service side of the site was sourced from the internal CRM that I had built for the company and we needed to replicate this data to the website’s MySQL database for use on the site. Created an internal table structure within our SQL Server database and replicated the required data to it so that it stayed segregated from sensitive information in the CRM Set up a linked server structure between SQL Server and the MySQL database Using Simple Object Access Protocol (SOAP) scheduled messages to push the data to the MySQL database June 2005 – December 2009 – TEC Canada SQL Server & MS Access CRM Project Built a comprehensive CRM and Membership management system for a small executive training
- 4. Robin Hesje 403-689-1240 [email protected] Page 4 of 4 company which allowed the company to double its customer base. This was built on a MS SQL Server database with an MS Access front end. Maintained this application over several years adding functionality to it over time Built a complex relational data design to support many different business functions Built a forms-based framework in MS Access to allow us to quickly add new form functionality to the existing system August 2004 – April 2006 – CP Rail Audio Mastering and Media Creation Built a small project studio for audio mastering recordings of speaking functions held by the organization. Processed incoming audio and manufacture CD media to send out to customers Work History Business Systems Specialist (SAP TM-EM) CP Rail, Calgary AB July 2013 - Present Technical & Process Support Analyst CP Rail, Calgary AB August 2011 – June 2013 IT Consultant TEC Canada, Calgary AB August 2004 – July 2011 Owner/Operator Rob Curtis Music, Calgary AB 2002 – Present Education ITIL Certification .Net Certification B.S.c International Business Audio Engineering Certificate Global Knowledge, Calgary AB Southern Alberta Institute of Technology, Calgary AB Trinity University, San Antonio TX Center for Digital Imaging & Sound, Vancouver BC 2012 2010 2001 2003 References References are available upon request.