Client brochure
2015
About us
• Established in 2011 to help
organisations achieve their
research & insight goals
• Full service research consultancy
specialising in the design, analysis
and reporting of quantitative surveys
• Work with a variety of clients in the
public, private and academic sectors
all over the world
• Strategic alliances with a number of
other market research, marketing,
HR and management consultancies
Clients
Clients worked with in the last 12 months, either
directly or in collaboration with another consultancy
Expertise
• Customer experience measurement
• Brand tracking and evaluation
• New product development
• PR research
• Employee engagement
and pulse checks
• Training evaluation
• Employee assessment and
psychometric testing
• Questionnaire design
and scripting (including
extensive question library)
• Fieldwork – online,
telephone, mobile and
paper-based surveys
• Data and text analytics
• Advanced analytics – including
segmentation and regression
• Insightful reporting
• Infographics and word clouds
• Presentations and workshops
Methods
Our Team
Scott Owens
Owner/MD
Helen Parry
Senior Analyst
Steve Long
Senior Analyst
Cat Douglas
Graphic Designer
Frances Platts
Telephone Interviewer
Associates
Benefits of Collaboration
 Complement existing suite of
products and services
 Identify further consulting
opportunities on the
back of research
 Develop bespoke research
packages based on client needs
 Cross-sell and retain existing clients
as well as attracting new ones
 Make a margin on all research
worked produced by Robust Insight
Scott is a highly skilled researcher and analyst who has worked on
numerous Kidspot projects, ranging from campaign effectiveness
studies to deep research pieces and our employee engagement survey.
He is exceptionally thorough and prompt, and continuously offers new
and interesting ways of presenting data. I recommend Scott's services
to anyone looking for assistance with research and insights.
Imogen Griffiths,
Kidspot Australia
Client Testimonials
Scott is an expert in the
interpretation and presentation
of complex research. Reliable
and conscientious, he produces
great results on time and
with minimum fuss.
Professor William Scott-Jackson,
Oxford Strategic Consulting
Scott has provided analysis services (both
quantitative and qualitative data) for me on
several occasions and has always provided
outputs of an exceptionally high standard. Scott
is a pleasure to with, he always delivers on time
(or early!) and on budget and is always willing
to discuss your needs and provide helpful
suggestions as to how to approach the work
in hand. I would highly recommend Scott.
Dr Kathy Seymour,
Seymour Research
Client Testimonials
Scott carried out some
essential customer research
for our Business Hive that
would have a big influence on
how we shaped this part of
our company in the years
ahead...I have no hesitation
in recommending Scott to any
company, large or small, who
want an insight into what
their existing and potential
customers are looking for. Is
there any other way to grow
your business?
Mark Webb,
The Business Hive
Scott is an excellent researcher and
statistician. He can ‘speak human’
and helped us to translate our
business questions into a robust
survey instrument, and then
managed the entire analysis and
report production process for us.
We hired Scott to help with a
complicated, multi-country research
project and I wouldn't hesitate to use,
and recommend, Scott again.
Tim Newham,
Think Associates
scott@robust-insight.co.uk
www.robust-insight.co.uk
01469 640558
The Business Hive, Dudley Street,
Grimsby, N.E Lincolnshire DN31 2AB
​Robust Insight Limited, registered in England/Wales
Registered number: 08662045
VAT registration number: 169 2100 21

Robust Insight Client Brochure 2015

  • 1.
  • 2.
    About us • Establishedin 2011 to help organisations achieve their research & insight goals • Full service research consultancy specialising in the design, analysis and reporting of quantitative surveys • Work with a variety of clients in the public, private and academic sectors all over the world • Strategic alliances with a number of other market research, marketing, HR and management consultancies
  • 3.
    Clients Clients worked within the last 12 months, either directly or in collaboration with another consultancy
  • 4.
    Expertise • Customer experiencemeasurement • Brand tracking and evaluation • New product development • PR research • Employee engagement and pulse checks • Training evaluation • Employee assessment and psychometric testing
  • 5.
    • Questionnaire design andscripting (including extensive question library) • Fieldwork – online, telephone, mobile and paper-based surveys • Data and text analytics • Advanced analytics – including segmentation and regression • Insightful reporting • Infographics and word clouds • Presentations and workshops Methods
  • 6.
    Our Team Scott Owens Owner/MD HelenParry Senior Analyst Steve Long Senior Analyst Cat Douglas Graphic Designer Frances Platts Telephone Interviewer Associates
  • 7.
    Benefits of Collaboration Complement existing suite of products and services  Identify further consulting opportunities on the back of research  Develop bespoke research packages based on client needs  Cross-sell and retain existing clients as well as attracting new ones  Make a margin on all research worked produced by Robust Insight
  • 8.
    Scott is ahighly skilled researcher and analyst who has worked on numerous Kidspot projects, ranging from campaign effectiveness studies to deep research pieces and our employee engagement survey. He is exceptionally thorough and prompt, and continuously offers new and interesting ways of presenting data. I recommend Scott's services to anyone looking for assistance with research and insights. Imogen Griffiths, Kidspot Australia Client Testimonials Scott is an expert in the interpretation and presentation of complex research. Reliable and conscientious, he produces great results on time and with minimum fuss. Professor William Scott-Jackson, Oxford Strategic Consulting Scott has provided analysis services (both quantitative and qualitative data) for me on several occasions and has always provided outputs of an exceptionally high standard. Scott is a pleasure to with, he always delivers on time (or early!) and on budget and is always willing to discuss your needs and provide helpful suggestions as to how to approach the work in hand. I would highly recommend Scott. Dr Kathy Seymour, Seymour Research
  • 9.
    Client Testimonials Scott carriedout some essential customer research for our Business Hive that would have a big influence on how we shaped this part of our company in the years ahead...I have no hesitation in recommending Scott to any company, large or small, who want an insight into what their existing and potential customers are looking for. Is there any other way to grow your business? Mark Webb, The Business Hive Scott is an excellent researcher and statistician. He can ‘speak human’ and helped us to translate our business questions into a robust survey instrument, and then managed the entire analysis and report production process for us. We hired Scott to help with a complicated, multi-country research project and I wouldn't hesitate to use, and recommend, Scott again. Tim Newham, Think Associates
  • 10.
    [email protected] www.robust-insight.co.uk 01469 640558 The BusinessHive, Dudley Street, Grimsby, N.E Lincolnshire DN31 2AB ​Robust Insight Limited, registered in England/Wales Registered number: 08662045 VAT registration number: 169 2100 21