Role of pharmacist in interdepartmental communication and community health education

ROLE OF PHARMACIST IN
INTERDEPARTMENTAL
COMMUNICATION AND
COMMUNITY HEALTH EDUCATION
Presented By:-
Akanksha Srivastava
17SMAS102099
B.PHARM (4TH YEAR)
Galgotias University

Role Of Pharmacist
• A person who is professionally qualified
to prepare and dispense medicines or
medicinal drugs.
Pharmacist
1. Profession of pharmacy
2. Pharmacy practice

Profession
of
Pharmacy
Pharma Commerce,
Industrial Pharmacy
Manufacturing,
Research and Development,
Drug information in industry,
Regulatory ,
Marketing and Management.

Pharmacy
Practice
• Drug distribution Services
- Non Clinical Services
- Clinical Services
• Clinical Pharmacy Services

The role of
Front Office in
Inter-
Departmental
Communication
• The front office department plays a
vital role in delivering hospitality to
guests.
• The front office act as face and
voice for the hospitality organization.
• The guest will always approach the
front office for some services.
• The front office staff should know
where to direct the communication
when the guest ask for services

The Front
Office serves
as a clearing
house for
communication
activities

COMMUNICATING
WITH THE
HEALTH
PROFESSIONALS
Effective communication between
pharmacist and physicians, nurses and
other pharmacists is essential.
Pharmacist- Physician Communication:
 Be prepared with specific questions
or facts and recommendations when
initiating a patient carerelated
conversation with physicians.

COMMUNICATION
WITH PATIENTS
1)Currently or recently prescribed
medicines.
2)OTC medicines purchased.
3)Vaccinations
4)Alternative or traditional remedies
5)Description of reactions and
allergies to medicines
6)Medicines found to be ineffective.

PATIENT
INFORMATION
LEAFLET(PILs)
Used to outline key information to assist
patients and caregivers in the effective and
safe use of medicines.
The following information is included:
1.Trade and generic name
2. Indication for which the medicines is
being taken.
3.Administrative advice.
4. Information on the action required if dose
missed.
5. Common or serious side effects.

MEDICATION
COUNSELLING
FOR PATIENTS
 Effective patient counselling
can assist patients in using
their medicines safely and
reliably.
 Before giving information,
check the patient’s level of
understanding.
 Advice to patient to adapt the
medication regimen to their
life style.

Role of
community
pharmacist
 Community pharmacists are the health
professionals most accessible to the
public. They supply medicines in
accordance with a prescription or, when
legally permitted, sell them without a
prescription.
 In addition to ensuring an accurate supply
of appropriate products, their professional
activities also cover counselling of
patients at the time of dispensing of
prescription and nonprescription drugs,
drug information to health professionals,
patients and the general public, and
participation in health-promotion
programs.

The main
activities of
community
pharmacists
• Processing of prescriptions
• Care of patients or clinical
pharmacy
• Monitoring of drug utilization
• Extemporaneous preparation and
small-scale manufacture of
medicines
• Traditional and alternative
medicines
• Nutrition Counseling

The impact
of Internal
Dysfunction
Reduced
Eficiency/Productivity
Increased job dissatisfaction
Lower employee moral
Higher turnover rates
Suppressed innovation
Lower customer satisfaction

Role of pharmacist in interdepartmental communication and community health education

The
Pharmacist
Role
 Assist in the identification of individuals
 Conduct monitoring for specific diseases
 Provide patient education(GLUCOSE
MONITORING)
 Provide advice on disease management
 Assist medication adherence
 Identify and manage drug related
problems
 Evaluate outcomes of programs
(clinical,economical).

Role of pharmacist in interdepartmental communication and community health education

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