Through Knowledge Advantage, a
learning and development
consultancy, Ruth Kustoff provides
learning needs analysis, strategic
planning and implementation,
program and curriculum design, and
knowledge and talent management in      http://www.knowledgeadvantage.biz

                                        860.256.7879
support of creating and maintaining a
learning organization.
Building on Experience

                    Homeland Security



                                Based on years of experience and lessons
                                learned from a diverse portfolio of clients
                                and projects, Ruth offers insight and a
                                creative approach to ensure learning and
                                knowledge align with organizational goals
                                and mission.




12/17/12                                                                      2
Steps to Building a Learning Organization

     Ruth works with clients to strategically plan learning programs that
     support employee development and organizational goals, to create a
     competitive, responsive and flexible organization.
     •     Assess current workforce knowledge,
     •     Identify learning needs,
     •     Consult with cross-functional teams from across the
           organization to gain insight into on-the-job training needs,
     •     Determine learning styles,
     •     Evaluate training to determine if design and delivery modes
           are appropriate to end users,
     •     Provide detailed and clear documentation of identified
           information to create a baseline to track progress,
     •     Provide project management oversight with a focus on
           tactical needs to reach identified goals.



12/17/12                                                                    3
The Value of a Learning Organization

     Committing to becoming a learning Homeland Security
     organization will result in greater success
     in using learning as a competitive
     advantage to support staff growth and
     development while meeting market
     trends, and delivering on
     customer needs and
     requirements.




12/17/12                                                   4
Learning Needs Assessment
 and Strategic Planning

                             •   Using SWOT analysis and learning needs
                                 assessment tools such as surveys and one-to-
                                 one interviews, Ruth works with clients to
                                 identify organizational goals and determine how
                                 learning aligns to them.
                             •   With a thorough examination of organizational
                                 systems, Ruth breaks through underlying
                                 assumptions of how things get done, and
                                 encourages innovation for improved processes.
                             •   Ruth leads organizations in continuous
                                 improvement of learning delivery through
                                 ongoing analysis and evaluation.




12/17/12                                                                           5
Performance Success

     Ruth’s Five Building Blocks of Performance
     is a defined process around talent
     management:

     1.Recruitment
     2.Training
     3.Learning and Development
     4.Performance Success
     5.Retention

     Click to learn about each step



12/17/12                                          6
Onboarding Programs

    Onboarding is important to the new hire and the
    organization. A comprehensive onboarding program builds
    loyalty, and develops faster organizational engagement as
    new hires recognize the organization’s support.

    Onboarding programs ensure:
    • Faster time to productivity,
    • Higher employee motivation,
    • Improved understanding of job expectations, and
    • Greater knowledge of how individual performance
       aligns to organizational goals.




12/17/12                                                        7
Creating Partnerships

    Ruth partners with clients to:

    •      Identify and define learning needs and
           objectives to ensure they tie to business goals.
    •      Create a learning roadmap that defines the
           steps required to build and maintain a learning
           organization.
    •      Incorporate new information and ideas into
           current learning programs that offer valuable
           benefits to learners and a return on
           investment.
    •      Foster long -term relationships to ensure
           ongoing evaluation and assessment of
           programs to enhance and improve delivered
           solutions.


12/17/12                                                      8
Additional Offerings


     Working across the organization, Ruth provides learning and development support from
     front-end analysis to planning and implementation.
     Additional services Ruth can provide include:
     • Process review for new product roll-out,
     • Development of supplemental learning materials and marketing collateral,
     • Review and analysis of informational hierarchies, and
     • Improved categorization and indexing of knowledge.

     Ruth brings tangible results to meeting organizational needs for knowledge sharing, new
     program development, and strategic development to support new hires and experienced
     employees.




12/17/12                                                                                       9
Partial Client List

    Recent Clients
    Gore & Associates
    Harvard Business Publishing
    Johnson & Johnson
    Medair

    Additional Clients
    Citigroup
    Goldman Sachs
    FedEx
    Morgan Stanley

    ruth@knowledgeadvantage.biz



12/17/12                          10
Knowledge Advantage Experience

     Ruth Kustoff founded Knowledge Advantage, a learning and development consultancy, in
     2005.

     With over 20 years’ experience in business and learning needs analysis, Ruth has a keen
     ability to ask targeted questions of key individuals in the organization to identify
     requirements to meet defined goals.

     Ruth’s approach in helping companies identify learning needs is strategic, as she learns
     the business needs of the entire organization to determine how employee knowledge
     impacts overall goals.

     Connect with Ruth on LinkedIn
     By phone: 860.256.7879 or email: ruth@knowledgeadvantage.biz



12/17/12                                                                                        11

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Ruth kustoff is knowledge advantage

  • 1. Through Knowledge Advantage, a learning and development consultancy, Ruth Kustoff provides learning needs analysis, strategic planning and implementation, program and curriculum design, and knowledge and talent management in http://www.knowledgeadvantage.biz 860.256.7879 support of creating and maintaining a learning organization.
  • 2. Building on Experience Homeland Security Based on years of experience and lessons learned from a diverse portfolio of clients and projects, Ruth offers insight and a creative approach to ensure learning and knowledge align with organizational goals and mission. 12/17/12 2
  • 3. Steps to Building a Learning Organization Ruth works with clients to strategically plan learning programs that support employee development and organizational goals, to create a competitive, responsive and flexible organization. • Assess current workforce knowledge, • Identify learning needs, • Consult with cross-functional teams from across the organization to gain insight into on-the-job training needs, • Determine learning styles, • Evaluate training to determine if design and delivery modes are appropriate to end users, • Provide detailed and clear documentation of identified information to create a baseline to track progress, • Provide project management oversight with a focus on tactical needs to reach identified goals. 12/17/12 3
  • 4. The Value of a Learning Organization Committing to becoming a learning Homeland Security organization will result in greater success in using learning as a competitive advantage to support staff growth and development while meeting market trends, and delivering on customer needs and requirements. 12/17/12 4
  • 5. Learning Needs Assessment and Strategic Planning • Using SWOT analysis and learning needs assessment tools such as surveys and one-to- one interviews, Ruth works with clients to identify organizational goals and determine how learning aligns to them. • With a thorough examination of organizational systems, Ruth breaks through underlying assumptions of how things get done, and encourages innovation for improved processes. • Ruth leads organizations in continuous improvement of learning delivery through ongoing analysis and evaluation. 12/17/12 5
  • 6. Performance Success Ruth’s Five Building Blocks of Performance is a defined process around talent management: 1.Recruitment 2.Training 3.Learning and Development 4.Performance Success 5.Retention Click to learn about each step 12/17/12 6
  • 7. Onboarding Programs Onboarding is important to the new hire and the organization. A comprehensive onboarding program builds loyalty, and develops faster organizational engagement as new hires recognize the organization’s support. Onboarding programs ensure: • Faster time to productivity, • Higher employee motivation, • Improved understanding of job expectations, and • Greater knowledge of how individual performance aligns to organizational goals. 12/17/12 7
  • 8. Creating Partnerships Ruth partners with clients to: • Identify and define learning needs and objectives to ensure they tie to business goals. • Create a learning roadmap that defines the steps required to build and maintain a learning organization. • Incorporate new information and ideas into current learning programs that offer valuable benefits to learners and a return on investment. • Foster long -term relationships to ensure ongoing evaluation and assessment of programs to enhance and improve delivered solutions. 12/17/12 8
  • 9. Additional Offerings Working across the organization, Ruth provides learning and development support from front-end analysis to planning and implementation. Additional services Ruth can provide include: • Process review for new product roll-out, • Development of supplemental learning materials and marketing collateral, • Review and analysis of informational hierarchies, and • Improved categorization and indexing of knowledge. Ruth brings tangible results to meeting organizational needs for knowledge sharing, new program development, and strategic development to support new hires and experienced employees. 12/17/12 9
  • 10. Partial Client List Recent Clients Gore & Associates Harvard Business Publishing Johnson & Johnson Medair Additional Clients Citigroup Goldman Sachs FedEx Morgan Stanley [email protected] 12/17/12 10
  • 11. Knowledge Advantage Experience Ruth Kustoff founded Knowledge Advantage, a learning and development consultancy, in 2005. With over 20 years’ experience in business and learning needs analysis, Ruth has a keen ability to ask targeted questions of key individuals in the organization to identify requirements to meet defined goals. Ruth’s approach in helping companies identify learning needs is strategic, as she learns the business needs of the entire organization to determine how employee knowledge impacts overall goals. Connect with Ruth on LinkedIn By phone: 860.256.7879 or email: [email protected] 12/17/12 11