RWDG Slides: Stay Non-Invasive in Your Data Governance Approach

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Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Stay Non-Invasive in Your Data Governance Approach
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
September 19, 2019 – 11:00 a.m. PT / 2:00 p.m. ET
Real-World Data Governance

Making Data Governance Essential
From Quality to Consumption
Mark W. Lynch
IBM Data and AI Practice Leader
mwlynch@us.ibm.com
linkedin.com/in/mwlynch

It All Begins With a Data Strategy
Governance for InsightsGovernance for Compliance
Discover, classify and
manage information in
ways that meet the
obligations enforced by
both regulatory and
corporate mandates
Provide safe access to
trusted, high quality data
while facilitating effective
collaboration among team
members to become a
data driven organization
© 2019 IBM Corporation

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Business
Ready Data
Right people
Right place
Right time
+
=
+

Business-Ready
Data
The Challenge: How do You Deliver Business-Ready Data to Data Citizens?
Challenges: Delivering Business-Ready Data To Data Citizens
– Business-ready data is like a store of gold bullion sitting in a warehouse.
– Data Citizens include many types of users across the enterprise (business,
financial and marketing analysts, data scientists, accountants, etc.
– Data Citizens are demanding greater independence & self-service for finding,
accessing, preparing, and analyzing data.
– Garbage into the data catalog means garbage out of the data catalog.
– Both IT and data governance teams know that Data Citizens are stuffing Data
Catalogs with bad data.
Only an End-to-End Data Integration, Quality, Governance,
and Consumption Platform can Create and Deliver business-ready
data to Data Citizens.
Business-Ready Data
Enterprise Data
Governance
Enterprise
Data Quality
Enterprise Data
Integration
May 21, 2019 / © 2019 IBM Corporation 5

“Integrate data ingestion with the
data catalog to ensure data
quality, data discovery and data
classification at ingest time.”
Enterprise Data
Governance
Enterprise
Data Quality
Enterprise Data
Integration
Enterprise Data
Consumption
Data
Engineers
Data Governance
Teams
Data
Citizens
Note: See “Building Data Lakes Successfully” Gartner Group Research Note, July 11, 2019
The Gartner Group Is Promoting The Importance Of An End-To-End Fully Integrated Platform For
Data Integration, Quality, Governance, And Consumption
“Ideally, have a data catalog that
integrates with data quality tools to
measure data quality, enable
correction of errors, and provide data
that is fit for usage.”
“Maintain a data catalog that
describes the content, data
definition, and all the
metadata that is captured as
the data moves in the data
pipeline from data ingestion
to data enrichment.”
“How will you expose the
data quality and data profile
results to the data consumers
to gain their trust in the data
lake?”
July 2019 / © 2019 IBM Corporation

Comparing the two scenarios. Which one is yours?
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IBM Cloud / DOC ID / Month XX, 2018 / © 2018 IBM Corporation
Fewer iterations
Months-Quarters
Fewer outcomes
More & quicker iterations
Days-Weeks
Analytics & AI at scale & speed
Without Business-ready data foundation With Business-ready data foundation
80%
Data Prep

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Introducing IBM Watson Knowledge Catalog
 Simple search and browse
 Receive relevant and recommended results
 View comments and ratings from other Data Citizens
 Drill down into details that matter to you
 Easy to understand dictionary for your business data
 Quality Score
 Where did this data come from? How do I know I can
trust it?
 Prepare data by cleaning, structuring and enriching it
Empowering Data Citizens with Trusted, Business Ready Data
Catalog
IBM Cloud / March,2019/ © 2019 IBM Corporation
 Rapid Access for Faster Insights
 Reliable and Consistent Data from Understood and
Trusted Sources
 Transparency into what data is driving your business
decisions
 Confidence in your Reports and Analysis
 Transform raw data into actionable analysis

DataOps requires Automation and Multi-Cloud Architecture
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Automated
Metadata
Management
Self-Services
Interaction
Business-readyData
Hybrid cloud Data Integration and Data Virtualization
COLLECT
ORGANIZE
ANALYZE
INFUSE
Automated
Data Curation
Services
Private Cloud
Automated Core Governance Services
Automated Master Data Management
AI
On-Prem

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Business
Ready Data
Non-Invasive
Governance

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#RWDG @RSeiner
Stay Non-Invasive in Your DG Approach
Introduction
• Real-World Data Governance – Monthly Webinar Series
October 17, 2019 – Build Your Own Data Governance Tools
Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net
• Non-Invasive Data Governance Book
ISBN 9781935504856 / Technics Publishing / Amazon.com
• Speaking @ Dataversity Events
Data Architecture Summit, Chicago – October 14-17
Data Governance Vision, Washington, DC – December 9-12
• Non-Invasive Data Governance Online Learning Plan
Non-Invasive Metadata Governance Online Learning Plan
DATAVERSITY Training Center
https://training.dataversity.net
• The Data Administration Newsletter (TDAN.com)
Twice Monthly – Data Articles, Columns, Blogs and Features
Produced by DATAVERSITY – Subscribe for emails
New Non-Invasive Data Governance Framework now being published
• KIK Consulting & Educational Services
KIKConsulting.com
Home of Non-Invasive Data Governance™
Home of Non-Invasive Metadata Governance

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#RWDG @RSeiner
• In the webinar I will share:
– A Data Governance framework completed in a Non-Invasive way
– How the three approaches differ and when to use each
– Sticking to a single approach versus implementing a hybrid model
– How to sell Data Governance as something you are already doing
– Using the Non-Invasive Approach to win friends and influence people
Abstract

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#RWDG @RSeiner
• Why do we use a Data Governance Framework?
– Defines Core Components of a successful Data Governance program
– Defines Perspective Levels that must be considered to be successful
Framework Completed in a Non-Invasive Way

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#RWDG @RSeiner
• Why do we use a Data Governance Framework?
– Provides tool to address each Components from each Level
– Empty tool is significant to consider when selecting a framework
– Completed tool demonstrates the Non-Invasive Data Governance approach
– The information that completes the framework is continuously evolving

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Copyright © 2019 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA GOVERNANCE FRAMEWORK
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED

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#RWDG @RSeiner
• Columns – Core Components
– Data
– Roles
– Processes
– Communication
– Metrics
– Tools
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
• Rows – Perspective Levels
– Executive
– Strategic
– Tactical
– Operational
– Support
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
• Details – Intersecting Blocks
– Data by Level
– Roles by Level
– Processes by Level
– Communications by Level
– Metrics by Level
– Tools by Level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
• xxx

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#RWDG @RSeiner
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
Orientation
Onboarding
Ongoing

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#RWDG @RSeiner

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#RWDG @RSeiner
• Consistent Data Governance Goals …
– Improve Data Quality
– Improve Data Understanding
– Improve Data Protection
– Improve Analytical Data Capabilities
– Transform Organization to Data-Centric
Three Approaches Differ and When to Use Each

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#RWDG @RSeiner
• Data Governance Approaches
– Command-and-Control Data Governance
– Traditional Data Governance
– Non-Invasive Data Governance

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#RWDG @RSeiner
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMPONENTS
Components
TRADITIONAL
NON-INVASIVE
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
• Roles
– Command-and-Control Approach
• People are assigned new roles
• People are given new levels of authority
– Traditional Approach
• People are told they also have a new role
• People are given new levels of authority
– Non-Invasive Approach
• People are recognized for their relationship to the data
• People levels of authority are formalized

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#RWDG @RSeiner
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMPONENTS
Components
TRADITIONAL
NON-INVASIVE
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
• Communications
– Command-and-Control Approach
• Governance is Mandatory
• You will do this.
– Traditional Approach
• Governance is Important
• You should do this.
– Non-Invasive Approach
• Governance based on Data Relations.
• You already do this.

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#RWDG @RSeiner
• Hybrid Model
– Utilizing the Approach Comparison Matrix
– Select the most appropriate boxes across the board
– This may better represent what will lead to success at your organization
Single Approach Versus Implementing a Hybrid Model

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#RWDG @RSeiner
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMPONENTS
Components
TRADITIONAL
NON-INVASIVE
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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#RWDG @RSeiner
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMPONENTS
Components
TRADITIONAL
NON-INVASIVE
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Is there anything
wrong with taking
a hybrid
approach?

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#RWDG @RSeiner
• Command-and-Control Approach to Data Governance
– Very Authoritative
– People have to follow the approach.
– Strictly a Top Down Approach
– All About Control of the Data

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#RWDG @RSeiner
• Traditional Approach to Data Governance
– Program is Well Defined and Sold to Management
– Council is Set Up to Provide Strategic Directive
– Roles are Clearly Defined
– People Respond Based on the Value They Receive

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#RWDG @RSeiner
• Non-Invasive Approach to Data Governance
– Less Reason for Stewards to Push Back
– Hard for Leadership to Reject
– Stewardship Based on Relationships to Data
– Complete Coverage Across Organization
– Changes Peoples View of How Data Governance Can Be Applied

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#RWDG @RSeiner
• Biggest Difference in Approaches – Who Are Your Data Stewards:
– Command and Control Approach – Assign People as Data Stewards
– Traditional Approach – Identify People as Data Stewards
– Non-Invasive Approach – Recognize People as Data Stewards

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#RWDG @RSeiner
• Definition of Non-Invasive Data Governance
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• ensures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
Sell Data Governance as Something You are Already Doing

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#RWDG @RSeiner
• Tell your management
– We are already governing data, but we are doing it informally.
– We can formalize how we govern by putting structure around what we do now.
– We can improve our data governance.
– We do not have to spend a lot of money on data governance.
– We need structure.

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#RWDG @RSeiner
• Don’t tell your management
– Avoid selling data governance as a huge challenge.
– Emphasize that data governance is a people solution; not a technical solution.
– Emphasize that people’s behaviors are governed, not data.
– Emphasize that data governance is an evolution, not a revolution.

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#RWDG @RSeiner
• Final note about selling
– When it comes down to it, people will perceive and understand data
governance the way it is explained to them.
– That includes your senior leadership.
– People like you and me need to bring to them messages that instill confidence.

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#RWDG @RSeiner
• “Path of Least Resistance and Greatest Success”
• In terms of … Least Resistance
– You are already governing data
– Recognize people into role
– Apply governance to process
– Formalize Accountability
– Limited cost to achieve success
Using the NIDG to Win Friends and Influence People

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#RWDG @RSeiner
• “Path of Least Resistance and Greatest Success”
• In terms of … Greatest Success
– Proven approach
– Accepted world-wide
– Practical and pragmatic
– Measurable success

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#RWDG @RSeiner
• Winning Friends and Influencing People
– Show value from limited investment
– Leverage existing forms of data governance
– Know what to say and what not to say

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#RWDG @RSeiner
• In the webinar I shared:
– A Data Governance framework completed in a Non-Invasive way
– How the three approaches differ and when to use each
– Sticking to a single approach versus implementing a hybrid model
– How to sell Data Governance as something you are already doing
– Using the Non-Invasive Approach to win friends and influence people
Summary

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#RWDG @RSeiner
Questions and Answers
Meet me in the Dataversity Community
to continue the conversation.
https://community.dataversity.net/

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner @TDAN_com
#RWDG
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RWDG Slides: Stay Non-Invasive in Your Data Governance Approach

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RWDG Slides: Stay Non-Invasive in Your Data Governance Approach