Sadath Kichwabuta

Sadath Kichwabuta
badrusadath@yahoo.com
858-717-4687
 Customer focused, business process oriented and experienced Business/Data Analyst with wide ranging
experience in the areas of data analysis, forecasting, inventory control, quality control, cost control, business
process improvement, ad hoc reporting, logistics and materials management, project management using best
practices and formulation, implementation and evaluation of cross functional decision making in both health
care and technology using six sigma standards.
 Expertise in use of ERP software, Data Management Life Cycle process. Service Management ERP Module
integrated with XA, SAP, IRIS Service Now for data control, Administrative, create and runs reports, warranty
verification, invoicing, pricing, and inventory information; return merchandise authorizations (RMAs), work
orders, manufacturing orders (MOs), purchase orders (POs), sales orders, credit memos, and shipment invoices
and update inventory, Rally for Scrums.
 Experienced in full data life cycle management and project life cycle including: planning, research,
requirement gathering, analysis, design, data modeling, requirements documentation, implementation,
mentoring, training, Data-mart and cube development Project Manager. Preventive and root cause analysis
using six sigma standards.
CORE COMPETENCIES
 Data Analysis - 5+ years
o Data collection from various sources – databases, IRIS, ERP platform, QMSI, Service Management for the
IBM iSeries, SAP, InfoPath forms etc…
o Data warehouse requirements gathering/ update/ developing
o Data transmission
o Data verification/integrity/mining/ DataMart and cube development
o Data reconciliation of transactional data
 Shipping initiatives experience as a Data Analyst – 5 years at CarrierComm and DexCom
o Data validation/verification regarding PO/Shipping information/Automated report creation
 EDI implementation – 4+ years
o Successfully implemented EDI initiatives regarding pricing, POs etc…
o Developed functional specifications and worked with technical resources to design Interfaces and data
Conversion Programs for information exchange in-between existing SQL, Access database systems and
Service Module (EDI) integrating with XA.
o Created Work Orders, Purchase Order, Invoice, Pricing matrices and Material Master.
 SAP – 4+ years
o Modules – Shipping, Logistics, Materials Management, Procurement, CRM, SD, MM
o Used SAP as a data source to analyze data re: shipping, Purchase Orders, billing transactions, FICO
o SAP Basis administration experience - user creation, transport roles, client creation and deletion,
workload monitoring, security and table maintenance.
 Ad hoc reporting experience – 5 years at UHG- Optum Rx, CarrierComm and DexCom
o Used Access and SQL to create ad hoc reports in Cognos, Tableau, Oracle ERP module, InfoPath reports.
 Advanced Excel Skills and Experience – macros, formulas, power pivot tables, charts, v-lookup, what if analysis,
data analysis tools, nested ifs, conditioning statements, sum ifs, KPI, Scorecards etc
 Customer Support
o Assist clients and end users with Service, SOPs and repair notifications (Quote)
o Initiate customer support at the beginning stage of the problem through the resolution of the issue
(pricing, corrective actions, Failure Reports, root cause analysis), etc

PROFESSIONAL EXPERIENCE:
UHG - Optum Rx., CA Sept 2015 – Mar 2016
Portfolio Analyst/Business Reporting Analyst
 Oversee all aspects of projects. Coordinated deadlines, responsibilities, and monitor and summarize progress of
projects as a scrum master like BI data warehouse, DataMart, cube development
 Developed a tool to utilize capacity for the resources using Microsoft Project
 Prepared report for executive managers giving them overview of current state of projects
 Providing visibility to team and prioritization tasks using user stories following agile methodologies (Daily
Scrums) using Rally and Microsoft project
 BIOS Intake reporting requests, understand requestor’s needs/intent, and produce informative, meaningful and
actionable results, requirement gathering and report creation
 Managed and initiated SDLC project planning, requirement gathering, testing and deployment
 Ran reports, build queries and developed GUI in Online Reporting and other business intelligence systems
 Used Excel and its various functions such as Macros, V-lookup, H-lookup, charts, validation, mining and pivots,
nested ifs, conditions statements, what if analysis, sum ifs, data analysis tools
 Research and analyze claims to validate client benefit needs on requests and provided solution
 Implemented changes to BIOS intake workflow process to improve productivity and performance
 Designed KPI Portfolio Dashboard for managers and survey report for the team to improve performance.
 Produced leading edge forecasting and analytics to guide the business growth using historical trends in
operations
 Daily reporting of the WIP and work force management to improve efficiency, capacity utilization and
performance using scorecards and KPIs
 Performed risk identification, management and analysis for better planning of the projects
 Prioritization, management and control of projects and programs to achieve business objectives to maximize
return of investment
 Keeping drivers scope on track to changing process, process and product design to provide better economical
outcome, growth and quality of reports and products
 Formalizing and documented standard operating procedures for generating reports to be uploaded to
SharePoint and presented to the business
 Implemented and developed documentation matrix for the team to use in the projects like technical doc,
requirement gathering doc, work instructions, executive summary etc
CarrierComm Inc., CA Nov 2014 – Sept 2015
Operations Business Analyst / SRO Manager
 Managed and utilized aging reports, ensuring accuracy, to follow through with outstanding invoices/balances
using excel output
 Extracted, transformed and loaded (ETL) data across many different sources of the database into excel to
create consistent, accurate information for QA and testing of units as original configurations requirements.
 Increased efficiency 7% for client by improving business processes.
 Exported tracking data from the CRM System into excel, use of excel power pivot tables, VLOOKUP’s, linking
spreadsheets, Data Automating and Formulas
 Developed a tool to match prices, purchase orders and part numbers on excel
 Managed and implemented SDLC project planning, requirement gathering, testing and deployment of
operations reports
 Develop key performance indicators to monitor performance and continuous improvement/efficiency
 Logistics Operations, Inventory Control and Material Handling
 Developing inventory tracking system to simplify process of looking up and finding available hardware
 Reviewed High Level, Business Requirements, Technical Requirements, and Detailed Design documents to write
and generate reports
 Evaluate and monitor the performance and efficiency of programs using KPI and scorecards
 Monitoring the asset management

 Formalizing and documented standard operating procedures (SOPs) for generating reports to be uploaded to
SharePoint
 Maintained accessory storage and refilled accessories as needed by forecasting future needs
 Assisting project teams with technical issues
 Testing and Rolling-out new operating system versions
 Organized and maintained hardware storage utilizing a flexible storage strategy
 Distributed hardware to internal teams and tracked hardware using an internal database and excel tools
CarrierComm Inc., CA May 2011 – Nov 2014
Data Analyst / QC
 Established procedures to ensure accurate and efficient collection and entry of data into database system,
Maintained data and reporting functions and ensured monthly reports are rolled out on time.
 Performed queries in database to complete clinical analyses in a timely and accurate manner.
 Managed and utilized aging reports, ensuring accuracy, to follow through with outstanding invoices/balances
 Responsible for training and managing other employees, to successfully perform job functions.
 Performed quality assurance analysis to reduce product defects and improve the production process. Estimated
shipping date and time using database
 Reviewed records for accuracy and completeness, Run reports for forecast and resolved any discrepancies
 Reduced Turn Around Time (TAT) by improving procedure work flow, use of programs and modules that saved
time
 Quality Control of SRO inventory and Customer product to ensure best quality of product returned to customer
 Led the creation of work breakdown structure (WBS); prepared project schedule to identify when each task will
be performed, managed project development and accountable for project results.
 Run queries for analysis and designed Crystal reports, Tabular Forms using MS Access and Excel
 Used Excel and its various functions such as Macros, V-lookup, h-lookup, charts, validation, mining and pivots,
nested ifs, conditions statements, data analysis tools, what if analysis, forecasting
 Analyzed data and created different tables and graphs using various Excel functions like nested ifs, power
pivots
 Performed SM administration- user creation, assignment of roles, security, table maintenance, updates.
 Documentation expertise including creating functional and non-functional requirements, workflows, use cases,
user stories and training material
 Managed administrative tasks including tracking down and resolving issues discovered during monthly SRO
Review updates. Created presentations and assisted with process improvement initiatives
 Created and maintained SRO product schedules, timelines and tasks. Updated and reported progress.
(Milestones, resource management and earned value reports to upper management)
Dexcom Inc., CA April 2010 – April 2011
Data Analyst / QC
 Provided analysis reports to Engineers for R & D projects using Excel, Cognos and Oracle ERP Module.
 Developed and maintained a Performance Dashboard using Excel with Visual Basic for Application.
 Provided analysis on the flow of the production material for R & D
 Minimizing of defects by use of Root cause analysis, dashboards to figure out solutions best to reduce rejects
and increase production efficiency.
 Teaching technicians on how to run queries for easy access of data.
 Troubleshooting and testing of the circuits output of the devices using signal generator and ATE.
 Electrical testing of the sensor with the mobile device detector and spectrum for frequency on wireless signal
strength.
 Oversaw and managed all project activities and deliverables ensuring they are completed on time and to the
satisfaction of client.
 Gathered requirements during inception phase, documented and delivered functional specification documents,
and assisted architecture analysis and design using UML and Rational tools.
 Provides assistance in SAP cross functional Modules ( SD, MM and BASIS)

 Provided periodic status updates to management, Generated database reports using prebuilt SQL queries.
 Created documentation for training and Help Desk teams for the production of a new designed product.
 Testing and reading of graphs for the tests to evaluate their performance in buffer solutions for noise distortion
and frequency response.
 Perform tests on the sensors for the resistance, thickness, IC inspection and testing and analyze data for their
performance.
 Supported in generating detailed reports regarding production, testing and performance outcomes of the
sensors
 Electrical testing of the sensor with the mobile device detector and spectrum for frequency on wireless signal
strength for data gathering for R & D.
 Responsible for testing of web applications, multimedia, network, client-server, and database (camster) on
Unix, Macintosh and Windows operating systems
KYOCERA, SAN DIEGO, CA Jan 2009 - March 2010
Test Technician/ Data Analyst
 Prepared Monthly Report on status comprised of work in-progress for deliverables and accomplishments,
projected work for planned deliverables, accomplishments and problems or constraints related to issues,
solutions, and action items
 Followed prescribed test procedures and supported and participated in determining if components were
repairable or needed to be scrapped using excel logics.
 Recommend measures to improve production methods, equipment performance, and quality of product
 Supported in generating detailed reports regarding testing, defects and rejects outcomes using report
generator, file comparator SSRS.
 Constructed schedules using MS Project, risk and mitigation plans, and periodic progress reports as required
and ensured that all documents were kept current and available in the departmental repository. (SharePoint).
 Data entry of good, partially done and rejected parts for statistical analysis on production of chips using report
generator and file comparator.
 Scheduled equipment for routine maintenance and tracked all administrative paperwork needed to complete
the maintenance
 Validation of microchips dimension data on excel
TECHNICAL SKILLS:
Business Software: Service Management for IBM iSeries, SAP ERP, ServiceNow, Rally for Scrums, IRIS.
Programming Languages: C#, HTML, CSS, PHP, SQL. .Net
Hardware Platform: DELL, HP, COMPAQ, IBM & Compatible Desktops and laptops
Database Applications: MS Access, MySQL, SQL Server 7,DB2, Oracle.
Applications: MS Office Suite-2003/20012-(MS Word, MS PowerPoint, MS Excel, MS Access, MS Visual Studio, MS Visio
Basis, MS FrontPage, MS Project, InfoPath), Dream weaver, QuickBooks, Pure edge and forms, Service Management ERP
Platform, QTP, HP QC (ALM), Rally, Microstrategy OLR.
Instruments skills: ATE’s, Teledyne, Probe, Oscilloscope, Signal Generator, MultiMate and Spectrum Analyzer.
EDUCATION:
 Bachelors’ Degree in IT, Makerere University Uganda
 MBA - Southern States University San Diego

Sadath Kichwabuta

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