Sage CRM v7.1 Presentation

Sage CRM v7.1 Presentation

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  Sage CRM v7.1Communicate,Collaborate, Compete
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  Sage CRMSage CRMoffers customers a rapid route to success and value through its focus on ease-of-use, ease-of-deployment, ease-of-customisation, ease-of-integration, and ease-of-access anytime, anywhere.
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  Your Rapid Routeto CRM SuccessEase-of-CustomisationEase-of-UseFast, Flexible DeploymentEase-of-Anywhere AccessBusiness Integration Open architecture for easy customisation
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  Codeless customisation
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  Fully customisablebusiness process workflow orchestration Fully customisable dashboards
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  Sage ERPintegration
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  MS Exchangeintegration
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  MS Outlookintegration
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  Social mediaintegration
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  Web self-service
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  Easy integrationwith third party applications
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  Easy touse
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  Intuitive userinterface
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  Easy tonavigate
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  Easy tolearn and adopt
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  Easy topersonalise
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  Roles-based interactivedashboards out-of-the-box
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  Graphical workfloworchestration out-of-the-box
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  Available on-premise,in the Cloud or on-demand
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  Fully web-basedfor rapid roll-out and ongoing administration
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  Easy touse for rapid user adoption
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  Rapid ROI
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  Low TCO
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  Fully web-basedfor anytime, anywhere access
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  Web accessfrom any mobile device
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  Bespoke iPhoneexperience
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  Real-time synchronisationwith MS Exchange
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  24hr accessto up-to-date communications, calendar and contacts regardless of device or locationIntroducing Sage CRM v7.1 - Accelerating Business SuccessFast, flexible deployment On-Premise, hosted and Cloud deployment options
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  Powerful MSExchange integration with easy point-and-click deployment Sage CRMOn-premiseSageCRM.comOn-demandSage CRMCloud-deployableFits the way you work24hr access to up-to-date communications, calendar and contacts regardless of location
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  Integrates withTwitter and LinkedIn
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  Access toglobal marketplace of add-ons at www.sagecrm.comAccelerates marketing success Simple 3-step wizard to execute e-marketing campaigns quickly and easily with a choice of over 90 professional templates
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  Ready-made marketingcampaign workflow out-of-the-box
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  Simple campaigncloning to re-produce winning campaignsBoosts business productivity Roles-based interactive dashboards out-of-the-box
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  Fully configurableso you can personalise to your needs
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  Enhanced graphicalreport charts for at-a-glance insight on business performanceCommunicate, Collaborate and Compete with Sage CRM v7.1Sage CRMCommunications ManagementSage E-marketingfor Sage CRMNew Sage CRM Report ChartsSage CRM Total Campaign ManagementPoint-and-click integration with MS Exchange for seamless calendar and communications management regardless of device or locationExecute e-marketing campaigns leveraging professional templates in minutes and analyse results without ever leaving Sage CRMGain business insight at-a-glance on your dashboard with easy-to-create new report chartsCreate a group, map your workflow, execute a marketing campaign, manage your budget and measure results easily within Sage CRMSage CRM Interactive DashboardManage your business, your key accounts and your working day from a single screen with the Sage CRM Interactive Dashboard
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  Communicate, Collaborate andCompete with Sage CRM v7.1CommunicateEnjoy seamless calendar and communications management regardless of device or location with new MS Exchange integration in Sage CRM Communication Management
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  Set-up anddeploy e-marketing campaigns in minutes for rapid customer and prospect communications
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  Manage yoursocial media communications directly within Sage CRM with Twitter integrationCompete Boost staff productivity in the office and on the road
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  Execute marketing campaignsquickly and easily for accelerated marketing success
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  Measure marketingresults automatically to analyse effectiveness
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  Manage yourbusiness and your priorities more effectively with the Sage CRM Interactive Dashboard
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  Analyse KPIsat-a-glance with new report charts CollaborateFoster collaboration across teams with Sage CRM Total Campaign Management
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  Drive best-practiceacross marketing with out-of-the-box marketing workflow
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  Set-up, executeand clone successful campaigns quickly and easily across teams
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  Close theloop between sales and marketing with integrated telesales follow-up Sage E-marketing for Sage CRMUnleash the power of Sage E-marketing for Sage CRM Over 90 attention-grabbing templates out-of-the-box
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  Simple 3-stepwizard for rapid execution
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  Smart-sending features
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  Automated dripmarketing campaigns with campaign filtering at each drip stage*
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  Open, clickand bounce rate tracking with auto-feed of metrics directly into Sage CRM
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  Rapid creationof groups from segmented prospect and customer lists
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  Integrated telesalesfollow-up*Drip marketing will be available in Sage CRM v7.1 SP1, Summer 2011
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  Sage E-marketing forSage CRM Provides easy-to-use functionality to enable users to execute high-quality e-marketing campaigns rapidly
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  Comes witha wide range of editable e-marketing templates that can be easily customised to suit your business or campaign
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  Includes optionsto create standard or automated drip e-marketing campaigns (anchor, calendar & duration), automatically delivering email communications to the right people at the right time for maximum impact
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  Enables marketingusers to market to and build on existing groups in Sage CRM
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  Marketers cancreate new e-marketing campaigns or incorporate email blasts into current marketing activities
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  Allows marketersto effectively segment their target lists based on results for future marketing campaigns
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  Telesales callslist can be based on e-marketing responses, closing the loop between email and telesales
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  Enables usersto comprehensively track and analyse the effectiveness of email marketing campaigns within Sage CRM and easily calculate ROISage CRM Total Campaign ManagementMaximise the effectiveness of every marketing campaign with Sage CRM Total Campaign ManagementMulti-channel campaign management
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  Campaign cloning
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  Full marketingcampaign workflow
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  Document storeand share
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  Budget over-runalerts
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  In-call datamodificationSage CRM Total Campaign Management Enables marketing users to execute multi-channel marketing campaigns with ease, ensuring they can leverage a variety of mediums to reach their target audience
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  Enables usersto clone successful campaigns quickly and easily saving time, money and driving marketing-wide collaboration
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  Allows marketingusers to define a marketing budget and flags when they are over budget
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  Enables usersto modify data while on a call to ensure clean data can be captured easily and leads can be rapidly converted to opportunities
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  Comes withmarketing campaign workflow out-of-the-box so organisations can easily execute marketing consistent campaigns or map campaigns to their business processes for consistent execution
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  Allows allusers to attach documents quickly and easily for from a central library
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  Facilitates marketing-widecollaboration for maximum efficiency and effectivenessSage CRM Communications ManagementAccess the right information at the right time regardless of device or location thanks to Sage CRM Communications Management Real-time synchronisation between Sage CRM and MS Exchange for seamless calendar management
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  Bi-directional updatesof appointments, tasks and contacts on your smartphone
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  Centralised meetingmanagement with full response management
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  Works withany mobile device
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  Point-and-click deploymentof Exchange integration
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  Simple ongoingadministrationSage CRM Communications Management Delivers a seamless calendar management experience thanks to real-time synchronisationbetween Sage CRM and MS Exchange Enables users to access up-to-date communications within Sage CRM and easily manage their calendar, contacts and tasks, regardless of their location
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  Users canaccess up-to-date appointments, tasks and contacts within Sage CRM on their smartphone, laptop or desktop PC for maximum productivity
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  Administrators benefitfrom a single point of entry from where they can manage existing Exchange users and add new users for ease-of-administrationSage CRM Communications ManagementSage CRM Communications Management ensures access to the right information at the right time regardless of location or device.Office workerRemote workerInternet café userMobile userAppointmentsTasksContactsCalendar
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  Sage CRM InteractiveDashboardGet your data, how you want it, when you want it with the Sage CRM Interactive Dashboard Multiple information sources on a single screen
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  Multi-gadget linkingfor real-time data drill down
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  Freestyle dashboardswith flexible gadget sizing
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  Bespoke companydashboards for key account management
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  Selection ofroles-based dashboards out-of-the-boxSage CRM Interactive DashboardDelivers key business metrics in one location for easy analysis
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  Removes theneed for users to switch between screens to access data, boosting productivity
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  Offers theability to connect multiple gadgets on a single dashboard for a more dynamic and complete view of your customer data
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  Flexible gadgetsizing enables users to re-position and re-size gadgets on their dashboard in whatever way they prefer, offering maximum personalisation
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  Comes withroles-based dashboards out-of-the-box for Sales, Marketing, Customer Service, and Management
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  Bespoke companydashboards for key accounts can be easily created for focused account management
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  Custom dashboardscan be easily created by users and configured with the key data they want to viewNew Sage CRM Report ChartsGet at-a-glance business insight with new report charts in Sage CRM v7.1 Impactful visual report charts with rotation and slicing movement
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  Quick andeasy to create
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  Enhanced graphicalanalysis in reports and on the Sage CRM Interactive DashboardSage CRM for TwitterManage your Twitter communications directly from Sage CRM with Sage CRM for Twitter Sage CRM for Twitter is now available as an add-on to Sage CRM
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  View andupdate your own Twitter feed in real-time directly from Sage CRM
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  View andpost to a company’s and/or person’s Twitter feed
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  Search fortweets about any company/person from within Sage CRM
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  View alist of search results of Twitter messages where the company or person has been mentioned
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  Add anote containing text of the tweet against a company or person in Sage CRM
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  Tweet froma marketing campaign in Sage CRM
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  View andupdate feeds across marketing campaignsSage CRM for iPhoneManage your customers on the move with Sage CRM for iPhone Sage CRM for iPhone v1.1 comes with Sage CRM v7.1
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  Enjoy arich user experience, optimised for the iPhone
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  Access real-timecustomer information, view customer cases and manage opportunities and leads from your iPhone
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  Quickly searchfor and update contacts, opportunities, leads and cases
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  View yourdashboard, calendar and communications and add new records quickly and easily
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  View andrun Sage CRM reports on the move
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  Leverage nativeApple functionality such as the date spinner and the accelerometer
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  Utilise the‘click-to-dial’ feature to call contacts directly from Sage CRM
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  Boost productivitywith anywhere access to critical customer dataHelping 10,000 Customers in 70 Countries Worldwide Communicate, Collaborate and Compete
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  http://www.crm-ag.comBüro BerlinLankwitzer Str.1912107 BerlinTelefon: +49 (30) 374 900-0Telefax: +49 (30) 374 900-29E-Mail: [email protected]: www.m-Computers.deBlog: www.crm-ag.de