Sample Report: Europe Online Payment Methods: First Half 2015

Sample Report: Europe Online Payment Methods: First Half 2015

• 1.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS Provided by July 2015
• 2.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 22 PREFACE Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions. A list of advantages  yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation.  Only reliable sources such as national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals are used as a basis for the analyses, statistical reports and forecasts.  Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted.  yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted.  If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. Terms of use and copyright conditions  This report is copyrighted. All rights reserved and no part of this report may be reproduced, stored in a retrieval system or transmitted in any form without the prior permission of the publishers.  The information in this report does not constitute the provision of investment, legal or tax advise. Any views expressed reflect the current views of the original authors, which do no necessarily correspond to the opinions of yStats.com GmbH & Co. KG.  The information in this report is provided for informational purposes only and without any obligation, whether contractual or otherwise. No warranty or representation is made as to the correctness, completeness and accuracy of the information given or the assessments made.  We have taken every precaution to ensure that details provided in this report are accurate. The publishers are not liable for any omissions, errors or incorrect insertions, nor for any interpretations made from the document. © Copyright 2015. yStats.com GmbH & Co. KG, 22765 Hamburg, Germany.
• 3.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS LEGAL NOTICE The licensing structure is as follows: • A Single User License: allows one (1) user to access the downloaded report. • A Site License: allows up to ten (10) users of a company within a specified geographic area (i.e. country) to access the downloaded report. • A Global Site License: allows up to ten (10) user of a company worldwide to access the downloaded report. 3 This report is subject to the Terms & Conditions of yStats.com GmbH & Co. KG, which can be found at yStats.com. By selecting a particular license, you agree to the Terms & Conditions which pertain to said license. Please be aware that any misuse of this product or any use not in accordance with the aforementioned Terms & Conditions will result in legal action.
• 4.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 4 Methodology (1 of 2)  Our reports are compiled based on secondary market research. Secondary research is information gathered from previously published sources. Our reports are solely based on information and data acquired from national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other reliable sources. By using various sources we ensure maximum objectivity for all obtained data. As a result, companies gain a precise and unbiased impression of the market situation.  Cross referencing of data is conducted in order to ensure validity and reliability.  The source of information and its release date are provided on every chart. It is possible that the information contained in one chart is derived from several sources. If this is the case, all sources are mentioned on the chart.  Our reports include text charts, pie charts, bar charts, rankings, line graphs and tables. Every chart contains an Action Title, which summarizes the main idea/finding of the chart and a Sub Title, which provides necessary information about the country, the topic, units or measures of currency, and the applicable time period(s) to which the data refers. With respect to rankings, it is possible that the summation of all categories amounts to more than 100%. In this case, multiple answers were possible, which is noted at the bottom of the chart.  Reports are comprised of the following elements, in the following order: Cover page, preface, table of contents, management summary (summarizing main information contained in each section of report) and report content (divided into sections and chapters). When available, we also include forecasts in our report content. These forecasts are not our own; they are published by reliable sources. Within Global and Regional reports, we include all major developed and emerging markets, ranked in order of importance by using evaluative criteria such as sales figures.  If available, additional information about the data collection, for example the time of survey and number of people surveyed, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.  When providing information about amounts of money, local currencies are most often used. When referencing currency values in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used.  The reports include mainly data from the last 12 months prior to date of report publication. Exact publication dates are mentioned in every chart. 4
• 5.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 5 Methodology (2 of 2)  This report covers the online payment market. It takes into account a wide definition of online payment, including payment methods used in E- Commerce and mobile payment, such as remote and proximity payments.  All major countries in the region are covered, though data availability varied across the markets.  Countries are grouped by sub-regions, presented in the descending order of B2C E-Commerce sales. Besides country and regional data, information about global development is also included.  Depending on data availability, the following types of market information are included: the most used payment methods used by online shoppers, number and volume of online and mobile payment transactions, information about online and mobile payment users. Not all the mentioned types of information are available for each of the covered countries. For the leading country or countries in each region or sub- region, also online and mobile payment trends and news about major players, such as payment providers, banks and retailers are presented.  The report includes data mostly published within the first six months of the year of publication. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source. 5
• 6.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 6 The following expressions and definitions are used in this Online Payment Methods Report:  Online Payment: Transfer of money made over the Internet following a consumer’s payment command, includes payments for product and service purchase in E- Commerce and M-Commerce.  Mobile Payment: Wide definition of mobile payments includes remote payments made in M-Commerce and proximity payments made in-store via QR code scanning and NFC technology.  Alternative Payments: Generally refers to payment methods other than credit card or bank card payments. Widely defined, alternative online payment methods include bank transfers and direct debit, digital wallets, pre-paid cards and private label cards, invoice, and digital currency. May also include cash on delivery and card schemes by local companies other than global card brands.  Digital Wallet: Also known as E-Wallet. A prepaid digital account, allowing users to store money and use it in online or mobile transactions.  NFC: Near Field Communication, a set of standards for smartphones and similar devices to create radio communication by bringing them close together or having them touch each other. In that way, contactless data exchange and transactions can take place.  E-Money: Short for electronic money. Money which is exchanged electronically using digitally stored values.  B2C E-Commerce: The sale of products (and services) through electronic transactions via the Internet from businesses to consumers.  M-Commerce: M-Commerce, also called “Mobile Commerce”, means the sale of products (and services) through transactions via mobile devices.  Online Shopping: Purchase of products or services by consumers via the Internet. Broadly defined, may include business to consumer and consumer to consumer transactions. Definitions
• 7.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 7 1. Management Summary 2. Global Developments • Online and Mobile Payment Trends and News about Players, H1 2015 • Overview of Alternative Online Payment Methods, H1 2015 • Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015 • Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014 • Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014 • Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014 • Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014 • Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014 • Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries and Territories, 2014 3. Europe 3.1. Europe (Regional) • Current and Intended Use of Mobile Payment Methods, in % of Mobile Device Owners, February 2015 3.2. Western Europe 3.2.1. UK • Online and Mobile Payment Trends and News about Players, H1 2015 • Breakdown of Online Card Spending, by Credit and Debit Cards, in GBP billion, 2010 – 2014 • Innovative Features That Would Encourage More In-Store Visits, incl. Mobile Payment, in % of Online Shoppers, April 2015 • Contactless Card Payment Statistics, incl. Number of Cards, Number and Value of Transactions, by Credit/Charge and Debit Cards, and Number of Bank-Owned Terminals with Contactless Functionality December 2014 Table of Contents (1 of 5)
• 8.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 8 3.2.1. UK (Cont.) • Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age Groups, February 2015 • Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone, Q1 2015 3.2.2. Germany • Online and Mobile Payment Trends and News about Players, H1 2015 • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014 • Online Payment Services Used, in % of Online Shoppers Who Paid Using Online Payment Services, 2014 • Breakdown of Interactive Retail Sales by Payment Methods, in EUR billion and in %, 2013 & 2014 • Breakdown of the Last Online Purchase by Payment Methods, in % of Online Shoppers, 2014 • Breakdown of Online Shopping Spending for the Last Purchase by Payment Methods, in %, 2014 • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2014 • Breakdown of Awareness and Usage of Mobile Payments, by Payment Type, in % of Respondents, 2014 • Breakdown of Contactless Mobile Payment Usage, in % of Consumers, May 2015 • Breakdown of Smartphone Users Willing to Use Mobile Contactless Payment via Smartphone by Gender, in %, November 2014 3.2.3. France • Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 & H1 2015 • Value of Online Bank Card Payment Transactions, in EUR billion, 2013 & 2014 • Value of Online Bank Card Payment Transactions, in EUR billion and in % Year-on-Year Change, Q1 2014 - Q1 2015 • Number of Cards with Contactless Payment Functionality, in millions, April 2014 & April 2015 • Number of Retail Stores with Contactless Payment Terminals, in thousands, April 2014 & April 2015 • Number of Contactless Payment Transactions, in millions, April 2014 & April 2015 3.2.4. Spain • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 • Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014 Table of Contents (2 of 5)
• 9.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 9 3.2.5. Italy • Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2015f • Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 & 2014 • Breakdown of Online and Mobile Payments, by Type, in %, 2013 & 2014 3.2.6. Netherlands • Breakdown of Online Purchases by Payment Method, in %, 2014 • Breakdown of Online Purchases by Payment Method, by Shopping Channel, in %, 2014 3.2.7. Sweden • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014 3.2.8. Norway • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014 3.2.9. Finland • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014 3.2.10. Denmark • Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014 3.2.11. Switzerland • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 3.3. Eastern Europe 3.3.1. Russia • Online and Mobile Payment Trends and News about Players, H1 2015 Table of Contents (3 of 5)
• 10.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 10 3.3.1. Russia (Cont.) • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014 • Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Location Type, 2014 • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 - 2014 • Share of Active Internet Users Who Used Mobile Payments, in %, by Age Group and Location Type, March 2015 • Online Payment Methods Offered, in % of E-Commerce Websites, Q1 2014 & Q1 2015 • Awareness and Usage of E-Money Services, in % of E-Money Users, May 2015 • Breakdown of E-Money Usage by Device, in % of E-Money Users, May 2015 • Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %, 2014 3.3.2. Turkey • Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q1 2015 • Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q1 2015 3.3.3. Poland • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 • Breakdown of Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014 • Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone, October 2014 3.3.4. Czech Republic • Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2014 • Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Age Group, Q2 2014 3.3.5. Hungary • Share of Payment On Delivery of Total Online Shopping Spending, in %, 2014 • Value and Number of Online Payment Transactions with Cards, in HUF million and in million Transactions, by Cards Issued in the Country and Outside the Country, H1 2010 – H2 2014 Table of Contents (4 of 5)
• 11.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 11 3.3.5. Hungary (Cont.) • Value and Number of Contactless Payment Transactions with Cards, in HUF million and in million Transactions, by Cards Issued in the Country and Outside the Country, H1 2012 – H2 2014 3.3.6. Belarus • Breakdown of Last Online Purchase by Payment Methods, in % of Online Shoppers, September 2014 3.3.7. Estonia • Value and Number of Domestic B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q1 2013 – Q1 2015 • Value and Number of Cross-Border B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q1 2013 – Q1 2015 Table of Contents (5 of 5)
• 12.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 1. Management Summary 12 – 15 2. Global Developments 16 – 26 3. 3.1. Europe Regional 27 – 86 27 – 28 3.2. Western Europe UK Germany France Spain Italy Netherlands Sweden Norway Finland Denmark Switzerland 29 – 64 30 – 35 36 – 45 46 – 51 52 – 53 54 – 56 57 – 58 59 – 59 60 – 60 61 – 61 62 – 62 63 – 63 3.3. Eastern Europe Russia Turkey Poland Czech Republic Hungary Belarus Estonia 64 – 86 65 – 73 74 – 75 76 – 78 79 – 80 81 – 83 84 – 84 85 – 86 12 Table of Contents
• 13.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 13% 21% 26% 18% 31% 48% 9% 20% 24% 25% 55% 56% 0% 20% 40% 60% 80% 100% Upon Delivery Credit Card Bank Transfer Before Delivery Direct Debit Online Payment Services* Bank Transfer After Delivery 2014 2011 13 In 2014, 56% of online shoppers in Germany paid by bank transfer after delivery of goods and 24% by transfer before delivery. Germany: Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014 Note: does not add up to 100% due to multiple answers possible *Online Payment Services include, for example, PayPal, SOFORT Überweisung and Giropay Source: Deutsche Bundesbank, March 2015 in % of Online Shoppers
• 14.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS 14 1% of consumers in Spain “Already installed an app for mobile payment” and 42% “Would be open to use” mobile payment, as of 2014. Spain: Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014 Already Installed an App for Mobile Payment 1% Would be Open to Use 42% Would not Use 8% Unsure 34% Other 15% Survey: based on a survey of 1,009 respondents living in cities with over 100,000 inhabitants, conducted online Source: The Logic Group, November 2014
• 15.
  We deliver thefacts – you make the decisions RESEARCH ON INTERNATIONAL MARKETS Information on Social Media? www.twitter.com/ystats www.facebook.com/ystats www.slideshare.com/ystats www.scribd.com/ystats www.linkedin.com/company/ystats 1515 Contact or Follow us Copyright of cover picture by Fotolia.com How to contact yStats.com? yStats.com GmbH & Co. KG Behringstrasse 28a 22765 Hamburg Germany Phone: +49 (0) 40 - 39 90 68 50 Fax: +49 (0) 40 - 39 90 68 51 [email protected] More News? Please subscribe to our Newsletter on www.ystats.com Customized Research You need more Research?