Tom Raftery
Global VP, and IoT Evangelist
SAP Leonardo – What is it, and
why would I want one?
Tom Raftery
• Global VP, Futurist, & IoT Evangelist,
SAP
• tom.raftery@sap.com
• www.tomraftery.com
• https://es.linkedin.com/in/tomraftery
• +34 608 252 871
• @tomraftery
Only 5% of organizations feel they have mastered digital to a
point of differentiation from competitors.
Source: Accenture, Digital Transformation in the Age of the Customer
Companies with 50% or more of revenue from digital ecosystems
achieve 32% higher revenue growth and 27% higher profit margins.
Source: MIT Sloan Management Review, Thriving in an Increasingly Digital Ecosystem
72% of global CEOs believe the next 3 years will be more critical
for their industry than the last 50 years.
Source: Forbes Insights, 2016 Global CEO Outlook
Digital Transformation Imperative
“
SAP announcements to invest into IoT and introduce SAP Leonardo
brand
Sept. 2016 Jan. 2017 May 2017 June 2017 July 2017
•What is it?
•Why would I want one?
What is it?
SAP HANA | SAP Data Hub | SAP Vora | Other SAP | Open Source Storages | SWIFT
AWS S3
Hadoop
…
Design Led Innovation Solution Ideation
& Vision
Rapid
Prototyping
Integration
Blueprint
Business Case
Development
SAP Cloud Platform
Multi-Cloud Infrastructure
Data Management
Microservices | Open APIs | Flexible Runtimes | Integration
SAP
• Security
• Mobile
• Integration
• Analytics
• Business Services
• UX & Collaboration
Open
Ecosystem
Rich
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning
SAP Leonardo Digital Innovation System
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine LearningMachine Learning
• SAP Cash Application
• SAP Brand Impact
• SAP Service Ticketing
• SAP Fraud Management
• SAP Customer Retention
• Document Feature Extraction
• Image Feature Extraction
• Time Series Change point Detection
• Time Series Forecast Translation
• Image Classification
Applications
Services
Conversational UI
• Conversation AI Framework
• SAP CoPilot
Machine LearningSAP Leonardo Digital Innovation System
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning Big Data
Open
Scalable
Big Data
Data Hub
• Manage, scale & govern the entire data
landscape
• Create pipelines to connect systems & data
stores
• Hybrid solution for both on-premise & cloud
SAP Leonardo Digital Innovation System
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning
Analytics
Comprehensive
Predictive
Portfolio
Analytics
• Real time view of entire business
• Enable transformation by to connecting
to various data sources
• SAP Analytics Cloud
• SAP Predictive Analytics
• Digital Boardroom
• Enable citizen data scientists
• Robust set of tools for a variety
of use cases
SAP Leonardo Digital Innovation System
Business
Intelligence
Planning Predictive
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning
Data Intelligence
Live Insights
Data Services
Live Customer Cloud
Data Intelligence
• Powered by machine learning
• Turn transactions from SAP cloud
solutions into actionable insights
• Cloud data monetization platform
• Create the ecosystem, connect the data &
extract the insights
• Anonymization and distribution services
• Standardized data sets
• Processing services
• Industry & LoB data services
SAP Leonardo Digital Innovation System
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning
Blockchain
Ecosystem
Store
Build
Blockchain
• Blockchain-as-a-Service
• Value-added & application
integration services
• Apps with integrated Blockchain
already
• Distributed blockchain networks
across SAP data centers
SAP Leonardo Digital Innovation System
SAP Leonardo
Technologies
Internet of Things
Big Data
Data Intelligence
Blockchain
Analytics
Machine Learning
Internet of Things
IoT Applications
SAP Leonardo Bridge
IoT Services
Internet of Things
Connected
Products
Connected
Machines
Connected
Fleet
Connected
Infrastructure
Connected
Markets
Connected
People
• Edge Services
• App Enablement
• Thing management
• Integrated & extendable suite
• Real-time view of connected things
• Built on business processes
SAP Leonardo Digital Innovation System
Sap Leonardo - what is it, and why would I want one?
Connected
Markets
Connected
Infrastructure
Connected
Products
Product & Project Network*
Engineering Control Center
Product Lifecycle Costing
Ariba Sourcing
* future scope
Product Insights
Connected
Assets
Connected
Fleet
Connected
People
Connected Goods
IBP for response & supply
Hybris Billing
Goods & Equipment
Supply Chain Control Tower
Track & Trace*
Ariba Advanced Supply
Chain Automation
Supply Networks
Asset Intelligence Network
Predictive Maintenance &
Service
Work Manager
Ariba Advanced Supply
Chain Automation
Fixed Asset Insights
Manufacturing Execution
Manufacturing Integration &
Intelligence
Plant Connectivity
Manufacturing Execution
Manufacturing Integration &
Intelligence
Global Batch Traceability
Track & Trace*
Distributed Manufacturing*
Manufacturing Networks
Vehicle Insights
Predictive Maintenance &
Service
Asset Intelligence Network
Mobile Asset Insights
Transportation Safety*
Connected Parking
EHS dangerous goods
Logistics Safety
Track & Trace*
Yard Logistics
Warehouse Management
Networked Logistics Hub
Vehicle Networks
Logistics Networks
Real-Estate Cockpit
Cloud for Real-Estate
Plant Maintenance
Energy Management*
Ariba Procurement
Building Insights
Project Management
Track & Trace
Yard Logistics
Construction
Predictive Maintenance
Asset Intelligence Network
Manufacturing Integration &
Intelligence
Energy Grids
Customer Activity Repository
Connected Goods
Connected Marketing
Market Insights
Vehicle Insights
Predictive Maintenance
Connected Agribusiness*
Rural Areas
Networked Logistics Hub
(Ports)
Smart Traffic
Connected Parking
Urban Areas
Knowledge Workspace*
SAP JAM
People and Work
Connected Goods
Connected Patient*
People and Health
Connected Homes*
(Insurance)
People and Homes
In 2017 SAP is positioning six IoT application categories
SAP Leonardo Innovation Portfolio for IoT Applications (Solution Spotlights)
Ready to be sold
N E W Y O R K C I T Y
PA R I S
B A N G A L O R E
S A O L E O P O L D O
SAP Leonardo Centers
Experience spaces
End-to-end offerings
Tangible showcases
A global network to help our
Customers Partners Startups Universities
In their digital transformation journey
IoT Analytics Machine
learning
Blockchain
Supported by our partners.
System
integrators
Software
solution
providers
Technology
partners
IoT sensor and
machinery
partners
Big Data
Global SAP Leonardo
Centers for design
thinking and innovation
Bring innovative ideas
to life; iterate and refine
with SAP Build
Create, test & refine
business case for ROI
and strategic value
Create technology roadmap,
identify dependencies &
remediate risks
Solution Ideation
& Vision
Rapid
Prototyping
Business Case
Development
Integration
Blueprint
SAP Leonardo Innovate
Quickly move from brainstorming to blueprint
Achieve measurable value in weeks, not years
Why would I want one?
‘Better Outcomes’ – The real reason for IoT and Industrie 4.0 projects
Optimized
Productivity
Improved
Turnarounds
Less Waste
Lower cost Increased Uptime
New Products &
Services
New Revenue Faster Deliveries
Usage – Based
Pricing
Greater Capacity Better Efficiency New Business Models
Reducing
Down-Time
Reduce Maintanance Effort
and Costs
Faster Delivery
Optimizing Machine Efficiency
Transform Products to
Services
New Business Models
New
Customer Experience
Personalized
Products & Services
(Lot-size 1)
Efficiency Led Models
New Digital
Services
Efficiency led models
Caterpillar
SAP IoT customers – predictive maintenance
SAP Leonardo customers – predictive maintenance
SAP IoT customers – connected supply chain
26INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
C
O
-
I
N
N
O
V
A
T
I
O
N
New Business Models
UPS
Continental
Sap Leonardo - what is it, and why would I want one?
SAP IoT customers – new business models / AIN
SAP Leonardo IoT 100+ Customers Live or Deploying
Reduce Energy
Cost
-20% Production
Breakdown
+6.5% Quality
-20% Production
Breakdown
+6.5% Quality
Reduced lead time
to produce custom
motorbikes from
21-day cycle to 6
hours!
Improve Quality in
real time
Simplify car refueling
experience
1-2% asset
maintenance cost
reduction
95.7% faster load
forecasting
improve service
levels for customers
& new business
model.
Customer
Satisfaction & Cost
improve service
contract compliance
and new business
models
8-10% reduction in
maintenance costs
Predictive Quality
Paint Issue
Detection
Visibility into customer’s
fitness footprint and
workout habits using
IOT. Engage Better and
Grow revenue
Upsell and Cross with
predictive capabilities
and connected shoes
Monitor consumption
of food and beverages
to provide insights
and recommend
combo-based
promotions
100% Improvement on
Speed of information
retrieval & reliability of
data send to ERP
5mins Reduction in
Truck Idling time at
Port + double cargo
handling
$120m Energy
Saving in Year 1
Flood
Reduction
15% Reduction in
driver turnover​ in the
first year
Improved Talent
development
and driver safety​
Better Patient
Engagement – Diabetes
connected kit
Better customer service,
reduce carbon footprint
and pay per use model
Provide real time
insights and to increase
vehicle uptime
Efficient Supply chain &
cost reduction with
predictive for Container
Repositioning
23% Improved
Equipment
Effectiveness
Reduce
Maintenance Cost
of data centers
Increase customer
satisfaction
Increase Forklift
operator safety and real
time insights
Hundreds of patients
saved after alerts notify
clinician
Deliver Personalized
Experience
Provide value add
services to customers
and reduce operational
cost
SEAT, SAMSUNG and
SAP join forces to
develop the “connected
car” of the future
Deliver Personalized
consumer service
Deliver Personalized
consumer service to
locate food and parking
Recent Wins
Providing customers
new digital services
https://www.sap.com/documents/2017/01/04fa0ad9-a07c-0010-82c7-eda71af511fa.html
Next Steps
sap.com/leonardo
Conclusion
• Digital is the future
• Leonardo is SAP’s Digital Innovation System
• Leonardo is Digital for Enterprise
Internal
Thanks  Contact information:
Tom Raftery
Global VP & IoT Evangelist
SAP S.A.
• tom.raftery@sap.com
• +34 608 252 871
• @TomRaftery
Internal
?’s
Contact information:
Tom Raftery
Global VP & IoT Evangelist
SAP S.A.
• tom.raftery@sap.com
• +34 608 252 871
• @TomRaftery
• Award Winning UX & Design Services
Multiple “Red Dot“ awards for design excellence,
and one of the most established Design Thinking
practices for enterprises worldwide
• Rapid Prototyping
With SAP Build, quickly design, build, and test
beautiful apps that users will love
• Rapid & Agile
Seamless transition from Design to Prototype to
Production, using SAP’s suite of traditional and
cloud-native applications
• Low Risk Model
With fixed priced services, SAP shares project risk
and eliminates cost overruns
• Flexibility & Choice of IaaS
SAP, AWS, Azure & Google Cloud Platform
• SAP Cloud Platform
At scale integration, big data, IoT, analytics and
machine learning as a service + natural language
capabilities
• Edge to Cloud
Streaming data processing at the edge for massive
scale in IoT and database synchronization for offline
cases
• Boardroom to Mobile
Run Live from the SAP Digital Boardroom to brilliant,
simple mobile apps
• Pre-Built Accelerators
Industry and solution-based accelerators to reduce
the time to solution delivery
• Core Business Systems
Scale innovation with integration to key
existing systems (S/4HANA, etc.)
• No Data Replication
Eliminate the cost of complexity of
replicating data to the cloud
• Citizen Data Scientists
Make every business analyst a data
scientist with self-service and user friendly
predictive analytics
• Partner Services
Choose services from SAP, or global
partners
• New Commercial Models
SAP shared project risk through fixed price
services, simple licensing & pricing, and
low cost accelerators
SAP Leonardo Digital Innovation System
Innovate Integrate Scale
SAP Leonardo is a systematic approach to digitally transform businesses, focused on repeatable solutions to well understood business problems
across many industries. SAP Leonardo accelerates and de-risks digital transformation using proven methodologies and pre-integrated software
components. It brings together award-winning design services, an industry-leading cloud platform and applications, deep expertise in business
processes, and the most innovative new technologies such as analytics, blockchain, IoT and machine learning.

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Sap Leonardo - what is it, and why would I want one?

  • 1. Tom Raftery Global VP, and IoT Evangelist SAP Leonardo – What is it, and why would I want one?
  • 2. Tom Raftery • Global VP, Futurist, & IoT Evangelist, SAP • [email protected] • www.tomraftery.com • https://es.linkedin.com/in/tomraftery • +34 608 252 871 • @tomraftery
  • 3. Only 5% of organizations feel they have mastered digital to a point of differentiation from competitors. Source: Accenture, Digital Transformation in the Age of the Customer Companies with 50% or more of revenue from digital ecosystems achieve 32% higher revenue growth and 27% higher profit margins. Source: MIT Sloan Management Review, Thriving in an Increasingly Digital Ecosystem 72% of global CEOs believe the next 3 years will be more critical for their industry than the last 50 years. Source: Forbes Insights, 2016 Global CEO Outlook Digital Transformation Imperative “
  • 4. SAP announcements to invest into IoT and introduce SAP Leonardo brand Sept. 2016 Jan. 2017 May 2017 June 2017 July 2017
  • 5. •What is it? •Why would I want one?
  • 7. SAP HANA | SAP Data Hub | SAP Vora | Other SAP | Open Source Storages | SWIFT AWS S3 Hadoop … Design Led Innovation Solution Ideation & Vision Rapid Prototyping Integration Blueprint Business Case Development SAP Cloud Platform Multi-Cloud Infrastructure Data Management Microservices | Open APIs | Flexible Runtimes | Integration SAP • Security • Mobile • Integration • Analytics • Business Services • UX & Collaboration Open Ecosystem Rich Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning SAP Leonardo Digital Innovation System
  • 8. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine LearningMachine Learning • SAP Cash Application • SAP Brand Impact • SAP Service Ticketing • SAP Fraud Management • SAP Customer Retention • Document Feature Extraction • Image Feature Extraction • Time Series Change point Detection • Time Series Forecast Translation • Image Classification Applications Services Conversational UI • Conversation AI Framework • SAP CoPilot Machine LearningSAP Leonardo Digital Innovation System
  • 9. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning Big Data Open Scalable Big Data Data Hub • Manage, scale & govern the entire data landscape • Create pipelines to connect systems & data stores • Hybrid solution for both on-premise & cloud SAP Leonardo Digital Innovation System
  • 10. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning Analytics Comprehensive Predictive Portfolio Analytics • Real time view of entire business • Enable transformation by to connecting to various data sources • SAP Analytics Cloud • SAP Predictive Analytics • Digital Boardroom • Enable citizen data scientists • Robust set of tools for a variety of use cases SAP Leonardo Digital Innovation System Business Intelligence Planning Predictive
  • 11. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning Data Intelligence Live Insights Data Services Live Customer Cloud Data Intelligence • Powered by machine learning • Turn transactions from SAP cloud solutions into actionable insights • Cloud data monetization platform • Create the ecosystem, connect the data & extract the insights • Anonymization and distribution services • Standardized data sets • Processing services • Industry & LoB data services SAP Leonardo Digital Innovation System
  • 12. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning Blockchain Ecosystem Store Build Blockchain • Blockchain-as-a-Service • Value-added & application integration services • Apps with integrated Blockchain already • Distributed blockchain networks across SAP data centers SAP Leonardo Digital Innovation System
  • 13. SAP Leonardo Technologies Internet of Things Big Data Data Intelligence Blockchain Analytics Machine Learning Internet of Things IoT Applications SAP Leonardo Bridge IoT Services Internet of Things Connected Products Connected Machines Connected Fleet Connected Infrastructure Connected Markets Connected People • Edge Services • App Enablement • Thing management • Integrated & extendable suite • Real-time view of connected things • Built on business processes SAP Leonardo Digital Innovation System
  • 15. Connected Markets Connected Infrastructure Connected Products Product & Project Network* Engineering Control Center Product Lifecycle Costing Ariba Sourcing * future scope Product Insights Connected Assets Connected Fleet Connected People Connected Goods IBP for response & supply Hybris Billing Goods & Equipment Supply Chain Control Tower Track & Trace* Ariba Advanced Supply Chain Automation Supply Networks Asset Intelligence Network Predictive Maintenance & Service Work Manager Ariba Advanced Supply Chain Automation Fixed Asset Insights Manufacturing Execution Manufacturing Integration & Intelligence Plant Connectivity Manufacturing Execution Manufacturing Integration & Intelligence Global Batch Traceability Track & Trace* Distributed Manufacturing* Manufacturing Networks Vehicle Insights Predictive Maintenance & Service Asset Intelligence Network Mobile Asset Insights Transportation Safety* Connected Parking EHS dangerous goods Logistics Safety Track & Trace* Yard Logistics Warehouse Management Networked Logistics Hub Vehicle Networks Logistics Networks Real-Estate Cockpit Cloud for Real-Estate Plant Maintenance Energy Management* Ariba Procurement Building Insights Project Management Track & Trace Yard Logistics Construction Predictive Maintenance Asset Intelligence Network Manufacturing Integration & Intelligence Energy Grids Customer Activity Repository Connected Goods Connected Marketing Market Insights Vehicle Insights Predictive Maintenance Connected Agribusiness* Rural Areas Networked Logistics Hub (Ports) Smart Traffic Connected Parking Urban Areas Knowledge Workspace* SAP JAM People and Work Connected Goods Connected Patient* People and Health Connected Homes* (Insurance) People and Homes In 2017 SAP is positioning six IoT application categories SAP Leonardo Innovation Portfolio for IoT Applications (Solution Spotlights) Ready to be sold
  • 16. N E W Y O R K C I T Y PA R I S B A N G A L O R E S A O L E O P O L D O SAP Leonardo Centers Experience spaces End-to-end offerings Tangible showcases A global network to help our Customers Partners Startups Universities In their digital transformation journey IoT Analytics Machine learning Blockchain Supported by our partners. System integrators Software solution providers Technology partners IoT sensor and machinery partners Big Data
  • 17. Global SAP Leonardo Centers for design thinking and innovation Bring innovative ideas to life; iterate and refine with SAP Build Create, test & refine business case for ROI and strategic value Create technology roadmap, identify dependencies & remediate risks Solution Ideation & Vision Rapid Prototyping Business Case Development Integration Blueprint SAP Leonardo Innovate Quickly move from brainstorming to blueprint Achieve measurable value in weeks, not years
  • 18. Why would I want one?
  • 19. ‘Better Outcomes’ – The real reason for IoT and Industrie 4.0 projects Optimized Productivity Improved Turnarounds Less Waste Lower cost Increased Uptime New Products & Services New Revenue Faster Deliveries Usage – Based Pricing Greater Capacity Better Efficiency New Business Models
  • 20. Reducing Down-Time Reduce Maintanance Effort and Costs Faster Delivery Optimizing Machine Efficiency Transform Products to Services New Business Models New Customer Experience Personalized Products & Services (Lot-size 1) Efficiency Led Models New Digital Services
  • 23. SAP IoT customers – predictive maintenance
  • 24. SAP Leonardo customers – predictive maintenance
  • 25. SAP IoT customers – connected supply chain
  • 26. 26INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ C O - I N N O V A T I O N
  • 28. UPS
  • 31. SAP IoT customers – new business models / AIN
  • 32. SAP Leonardo IoT 100+ Customers Live or Deploying Reduce Energy Cost -20% Production Breakdown +6.5% Quality -20% Production Breakdown +6.5% Quality Reduced lead time to produce custom motorbikes from 21-day cycle to 6 hours! Improve Quality in real time Simplify car refueling experience 1-2% asset maintenance cost reduction 95.7% faster load forecasting improve service levels for customers & new business model. Customer Satisfaction & Cost improve service contract compliance and new business models 8-10% reduction in maintenance costs Predictive Quality Paint Issue Detection Visibility into customer’s fitness footprint and workout habits using IOT. Engage Better and Grow revenue Upsell and Cross with predictive capabilities and connected shoes Monitor consumption of food and beverages to provide insights and recommend combo-based promotions 100% Improvement on Speed of information retrieval & reliability of data send to ERP 5mins Reduction in Truck Idling time at Port + double cargo handling $120m Energy Saving in Year 1 Flood Reduction 15% Reduction in driver turnover​ in the first year Improved Talent development and driver safety​ Better Patient Engagement – Diabetes connected kit Better customer service, reduce carbon footprint and pay per use model Provide real time insights and to increase vehicle uptime Efficient Supply chain & cost reduction with predictive for Container Repositioning 23% Improved Equipment Effectiveness Reduce Maintenance Cost of data centers Increase customer satisfaction Increase Forklift operator safety and real time insights Hundreds of patients saved after alerts notify clinician Deliver Personalized Experience Provide value add services to customers and reduce operational cost SEAT, SAMSUNG and SAP join forces to develop the “connected car” of the future Deliver Personalized consumer service Deliver Personalized consumer service to locate food and parking Recent Wins Providing customers new digital services https://www.sap.com/documents/2017/01/04fa0ad9-a07c-0010-82c7-eda71af511fa.html
  • 34. Conclusion • Digital is the future • Leonardo is SAP’s Digital Innovation System • Leonardo is Digital for Enterprise
  • 35. Internal Thanks  Contact information: Tom Raftery Global VP & IoT Evangelist SAP S.A. • [email protected] • +34 608 252 871 • @TomRaftery
  • 36. Internal ?’s Contact information: Tom Raftery Global VP & IoT Evangelist SAP S.A. • [email protected] • +34 608 252 871 • @TomRaftery
  • 37. • Award Winning UX & Design Services Multiple “Red Dot“ awards for design excellence, and one of the most established Design Thinking practices for enterprises worldwide • Rapid Prototyping With SAP Build, quickly design, build, and test beautiful apps that users will love • Rapid & Agile Seamless transition from Design to Prototype to Production, using SAP’s suite of traditional and cloud-native applications • Low Risk Model With fixed priced services, SAP shares project risk and eliminates cost overruns • Flexibility & Choice of IaaS SAP, AWS, Azure & Google Cloud Platform • SAP Cloud Platform At scale integration, big data, IoT, analytics and machine learning as a service + natural language capabilities • Edge to Cloud Streaming data processing at the edge for massive scale in IoT and database synchronization for offline cases • Boardroom to Mobile Run Live from the SAP Digital Boardroom to brilliant, simple mobile apps • Pre-Built Accelerators Industry and solution-based accelerators to reduce the time to solution delivery • Core Business Systems Scale innovation with integration to key existing systems (S/4HANA, etc.) • No Data Replication Eliminate the cost of complexity of replicating data to the cloud • Citizen Data Scientists Make every business analyst a data scientist with self-service and user friendly predictive analytics • Partner Services Choose services from SAP, or global partners • New Commercial Models SAP shared project risk through fixed price services, simple licensing & pricing, and low cost accelerators SAP Leonardo Digital Innovation System Innovate Integrate Scale SAP Leonardo is a systematic approach to digitally transform businesses, focused on repeatable solutions to well understood business problems across many industries. SAP Leonardo accelerates and de-risks digital transformation using proven methodologies and pre-integrated software components. It brings together award-winning design services, an industry-leading cloud platform and applications, deep expertise in business processes, and the most innovative new technologies such as analytics, blockchain, IoT and machine learning.