Sap mobile apps_catalog

© 2012 SAP AG. All rights reserved.

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© 2012 SAP AG. All rights reserved. 1

SAP Mobile Apps Catalog

July 2012

Dear Guests,

It is my privilege to reach out to you today. I cannot think of a time in SAP’s 40-year history
when the velocity of change has presented us with so many opportunities to rethink how we
serve the enterprise. One topic that seems to dominate this discussion revolves around
mobility.

At SAP we’re working hard to convince you that we can help. With Syclo as the most recent
addition to our extended family, I know we can. Whether it’s simple device-to-device text
messaging, mobile platform technologies, device management, mobile commerce, or the
wide spectrum of mobile business applications that we’re bringing to market, our solution
portfolio is shaping the global standard for the mobile enterprise.

We built this SAP Mobile Apps Catalog for you. It provides an outline of the applications that
we and our ecosystem are bringing to market as well as a preview of what’s to come. If you
don’t find what you’re looking for, please tell us. The SAP mobile platform provides a
modern, feature-rich development environment to create mobile applications that will delight
your end users.

We hope you’ll talk with us about our vision for the unwired enterprise, and we look forward
to hearing about how we might help. We are listening.

Get unwired!

Sanjay Poonen
President and Corporate Officer, SAP


SAP Mobile Apps Catalog

Drive agility, improve productivity, and sharpen your
competitive edge with our mobile apps.
The SAP Mobile Apps Catalog
provides an overview of the
innovative mobile apps that SAP
provides across a wide variety of
lines of business and industries.

Get ready to outmaneuver the
competition at every turn – no matter
the size of your business – by
leveraging a wide range of mobile
apps.

This guide is updated on a monthly
basis and can be found here.
(SAP internal only)


SAP Mobile Apps Catalog Index:
Line of Business Mobile Apps

Finance Manufacturing
 SAP Customer Financial Fact Sheet  SAP EHS Safety Issue
 SAP GRC Access Approver  SAP ERP Quality Issue
Extend your 

SAP GRC Policy Survey
SAP Payment Approvals


SAP CRM Service Manager
SAP Inventory Manager

business 
SAP RealSpend
SAP Sanctioned-Party List
 SAP Rounds Manager
 SAP Visual Enterprise Viewer
reach with 

SAP Travel Expense Approval
SAP Travel Expense Report
 SAP Work Manager

mobile apps  SAP Travel Receipt Capture Procurement
 SAP Cart Approval
for all your Human Resources
 SAP Employee Lookup Sales
lines of  SAP HR Approvals  SAP CRM Sales
 SAP Interview Assistant 
business.  SAP Learning Assistant 
SAP Customer and Contacts
SAP Customer Briefing
 SAP Leave Request  SAP Customer Financial Fact Sheet
 SAP Manager Insight  SAP ERP Order Status
 SAP Timesheet  SAP Material Availability
 SAP Travel Expense Approval  SAP Sales Order Notification
 SAP Travel Expense Report
 SAP Travel Receipt Capture
Service
 SAP CRM Service Manager
IT  SAP Visual Enterprise Viewer
 SAP End-User Experience Monitoring  SAP Work Manager
 SAP IT Change Approval Supply Chain
September 2012  SAP IT Incident Management  SAP Sanctioned-Party List
 SAP System Monitoring  SAP Transport Notification and Status
 SAP Replication Manager  SAP Transport Tendering
 SAP TDMS Manager


Industry Mobile Apps

Improve productivity with mobile apps
designed for your industry. Consumer Products
 SAP Retail Execution

Healthcare
Are you capitalizing on mobile power? Our  SAP Clinical Task Tracker
mobile apps are designed to address the  SAP EMR Unwired

unique challenges and opportunities facing Insurance
 SAP Policyholder Lookup
your industry.
Public Sector
 SAP Citizen Connect
Retail
 SAP In-Store Product Lookup
 SAP Retail Store Ops Manager
Wholesale Distribution
 ERP Customer Order Entry


Analytics Mobile Apps

Get the insight you need with mobile
business intelligence (BI) – business analytics
delivered to your mobile device.

SAP BusinessObjects Make your organization mobile by giving your
Explorer
staff the power of real-time analytics.
SAP BusinessObjects
Mobile

SAP Strategy
Management

SAP Sanctioned-Party
List


SAP Mobile Apps:
Videos
Line of Business Apps Industry Apps
Consumer products
Finance Procurement  SAP Retail Execution
 SAP GRC Access Approver  SAP Cart Approval
 SAP GRC Policy Survey Healthcare
 SAP Payment Approvals  SAP EMR Unwired
 SAP RealSpend
 SAP Travel Expense Approval Insurance
 SAP Travel Expense Report  SAP Policyholder Lookup
 SAP Travel Receipt Capture Sales
 SAP CRM Sales Public sector
 SAP Customer Briefing  SAP Citizen Connect
Human resources  SAP Customer and Contacts
 SAP Employee Lookup  SAP Customer Financial Fact Retail
 SAP HR Approvals Sheet  SAP In-Store Product Lookup
 SAP Interview Assistant  SAP ERP Order Status
 SAP Retail Store Ops Manager
 SAP Learning Assistant  SAP Material Availability
 SAP Leave Request  SAP Sales Order Notification Wholesale Distribution
 SAP Manager Insight  SAP ERP Customer Order Entry
 SAP Timesheet

Service
Analytics Apps
Manufacturing  SAP Service Manager by Syclo  SAP BusinessObjects Explorer
 SAP EHS Safety Issue  SAP BusinessObjects Mobile
 SAP ERP Quality Issue
 SAP Inventory Manager by Syclo
Supply chain  SAP Strategy Management
 SAP Sanctioned –Party List
 SAP Rounds Manager by Syclo
 SAP Transport Notification and
 SAP Work Manager by Syclo
Status
 SAP Transport Tendering


SAP Customer Financial Fact Sheet

Typical Business Challenges
• Sales reps cannot access financial data and customer invoices in
real time or directly exchange information with the back office.
• Sales reps need to call the back office or accounting team or
send e-mails or faxes to collect the required information.

Mobile Business Impact
The SAP Customer Financial Fact Sheet mobile app lets sales reps
check the financial situation of their customers on an iPhone, iPad,
or Android device. They can display all relevant data and drill down
to single invoices. When running on iPad, the app offers unique
collaboration features to improve communication with the accounting
back office.
Facts and Figures
 Role: Sales representative
Features and Capabilities
 Display list of all customers, those classified as critical according
 Target segment: Sales LoB, finance LoB
to predefined rules, and favorites.
 Version: 3.0 (iOS) and 2.2 (Android)
 Display financial details (payments, creditworthiness, and so on)
 Planned availability: May 2012 for a selected customer, and drill down to a single invoice.
SAP ERP 6.0, support package 15 (or higher);  Add notes to customers in back-end ERP system (iPad only).
Sybase Unwired Platform 2.1.2; SAP NetWeaver  Record and edit customer disputes (iPad only).
 Prerequisites:
Gateway 2.0, support package 2; SAP Data
Quality Management SDK  Take promises to pay for outstanding invoices (iPad only).
 Access archived documents related to a customer and stored in
 Mobile device support: iOS, Android, Samsung Galaxy SII, HTC the back end (iPad only).
 Store office documents per customer locally on an iPad.
 Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s
© 2012 SAP AG. All rights reserved. Updated: May242012 11

SAP GRC Access Approver

 Companies need an aligned approach to access approval across
their SAP software environments, improving efficiency while
reducing access risks.

The SAP GRC Access Approver mobile app lets managers review
and approve time-sensitive and operational-critical access requests
using their Apple iPhones, allowing authorized employees to gain
access to systems and continue their work in a timely manner.

Facts and Figures
 Role: Line manager
Governance, risk, and compliance (GRC) and
 Target segment:  Display lists of user and firefighter access requests.
cross lines of business (LoB)
 Review user and firefighter access requests, with access details.
 Version: 2.1
 Review risks associated with a request (if risk analysis has
 Planned availability: January 2012 already been performed).
SAP Data Quality Management SDK; Sybase  Call or e-mail users to request additional information.
 Prerequisites: Unwired Platform 2.1; SAP NetWeaver Gateway
 Add comments before approving or rejecting requests.
technology
 Forward requests to people in your contacts list in cases in which
 Mobile device support: iPhone 4.x further analysis and simulation is needed.
 Video: http://youtu.be/o0fA_ERAjN0
© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 12

SAP GRC Policy Survey

 Employees need to review and acknowledge policy changes on
the go.
 Employees need a better understanding of policies.

The SAP GRC Policy Survey mobile app lets sales managers keep
track of the latest policy changes within their organization sand
complete policy-related surveys using a Blackberry Playbook tablet.

Facts and Figures
 Role: Employee
 Target segment: GRC LoB  Display relevant policies, with new or updated policies clearly
flagged.
 Version: 1.0
 Display policy details, and acknowledge policy receipt.
 Planned availability: October 2011
 Display surveys, with new surveys clearly indicated.
SAP Data Quality Management SDK;
 Prerequisites:  Complete surveys, answering questions using a convenient touch
SAP NetWeaver Gateway
interface.
 Mobile device support: Blackberry PlayBook, iPad  Submit completed surveys.
http://youtu.be/KKra3Dp3fng
 Video:


SAP RealSpend

 Inability of managers to easily access all (structured and
unstructured) spend information – anytime, anywhere
 Need to rely on others to ensure that information is up-to-date,
in order to avoid being surprised by expenses or budget
shortfalls
 Lack of contextual information at hand to make financial
decisions
Companies are increasingly adopting mobile devices to provide
employees quick access to information needed to run the business.
The SAP RealSpend mobile app helps these companies empower
managers to manage their budget more effectively, spend
strategically, and identify expense issues quickly, by providing am
user-friendly self-service mobile application that delivers meaningful,
actionable insights into spend data.
Facts and Figures
• Role: Line manager with budget responsibility Features and Capabilities
• Target Segment: Finance line of business
 Get real-time budget and spend information anywhere, any time
• Version: Version 1 with an app that‟s powerful and simple to use.
• Planned Availability: July 10 2012  Analyze and benchmark detailed spending data by department,
SAP ERP 6.0, Sybase Unwired Platform project, or expense type over any time period.
• Prerequisites:
2.1.2, SAP NetWeaver Gateway 2.0  Receive alerts to identify spending issues and communicate
quickly with team members to resolve them.
• Mobile Device Support: iPad

© 2012 SAP AG. All rights reserved. Updated: 2May2012 14


• Provide on-the-go access to details of high-priority compliance
exceptions (for example, $10 million in blocked orders) to allow
compliance managers to remediate these issues and prevent
business impact.
 Extend global trade services (GTS) compliance screening to
high-risk compliance areas underserved by GTS due to
impracticality of desktop access.

Allows compliance managers to remediate high-priority, time-
sensitive compliance issues anytime, anywhere. It also extends
sanctioned-party list (SPL) screening beyond the desktop to security
guards and visitor sign-in kiosks.

Facts and Figures
Trade compliance manager, security
• Role: Features and Capabilities
guard, receptionist
All industries. Particular interest in high  Review and resolution of blocked business partners
• Target Segment:
tech and aerospace and defense
 Review and resolution of blocked documents
• Version: 1.0.0
 Ad hoc SPL screening for receptionists, security guards, and
• Planned Availability: July 2012 remote account executives
Sybase Unwired Platform 2.1; SAP  Mobile optimized SPL master fact sheet
• Prerequisites: NetWeaver Gateway 2.0; SAP Global
Trade Services 10.0 SP10 (or higher)
• Mobile Device Support: Apple iOS


SAP Payment Approvals

 Financial executives can only approve payments at their desks in
the office, delaying the process.
 Financial executives do not receive notifications of new payments
to be approved, delaying the process.

The SAP Payment Approvals mobile app lets cash managers and
financial executives see payment batches in their work lists that
need approval. They can use an iPhone to check and approve or
reject these payments at any time (for example, while traveling).
They can select one and drill down to the various payments and
Facts and Figures invoices.
Cash manager, financial executive, group
 Role: Further information is contained in the list of additional approvers
treasurer
and the batch history.
 Target segment: Financials LoB
 Version: 2.1 Features and Capabilities
 Planned availability: December 2011  View a list of all payment batches for your approval and all
Sybase Unwired Platform 2.1; SAP NetWeaver payment batches recently processed by yourself.
Gateway 2.0; SAP ERP application, enhancement  Display payment batch details, such as payer, payment amount,
 Prerequisites:
package 4; SAP Bank Communication bank account, batch status, and payment list.
Management application
 View a list of previous and alternative approvers, including a way
iPhone 3GS; iPhone 4; iPod touch – third and to contact them.
 Mobile device support:
fourth generation (minimum iOS: 4.3.3)  Approve or reject the payment batch.
 Video: http://youtu.be/Cn4HNXEYHgo


 Managers need to process travel expenses in a timely manner.
 Your company requires accurate billing and reimbursement of
expenses.

The SAP Travel Expense Approval mobile app enables managers to
approve travel expense reports from a mobile device. It lets them
react in a timely manner when expense approval workflows are
created and reduces approval waiting time.

The app eases simple approval or rejection tasks for managers and
speeds decision making and responsiveness by reducing travel
Facts and Figures expense approval workflow process time.

 Role: Manager
 Target segment: Finance LoB; cross industries
 Version: 2.2  Receive notification for travel expense approval work items on a
mobile device.
 Planned availability: April 2012
 View list of all travel expense workflow approvals for the
Sybase Unwired Platform 2.1; SAP manager.
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0
 Review expense report details and adherence to company policy.
iPhone, iOS 4, iOS 5; RIM BlackBerry  Enter comments, and approve or reject travel expenses.
Device, OS 5.0, 6.0, 7.0

 Video: http://youtu.be/TG-8F-0u3c8



 Expense reports are delayed and inaccurate.
 Your company is unable to monitor expenses in real time.

The SAP Travel Expense Report mobile app enables business
travelers to create expense reports from a mobile device. It lets
travelers create expense reports directly from charges on their
corporate credit card.

The app eases the expense reporting process for travelers and
Facts and Figures facilitates the monitoring of travel expenses.

 Role: Business traveler
 Target segment: Finance LoB; cross industries Features and Capabilities
 Version: 1.0  View credit card charges.
 Planned availability: April 2012  Create a travel expense report.
Sybase Unwired Platform 2.1; SAP NetWeaver  Add manual and credit card charges to an expense report.
 Prerequisites:
Gateway; SAP ERP 6.0  Add multiple photo attachments to an expense report.
iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,  Send a travel expense report for approval.
Android 2.3.3 or higher

• Video http://www.youtube.com/watch?v=035IcCOrCds


SAP Travel Receipt Capture

 Employee productivity is bogged down by admin tasks.
 Employees must sort through receipts and scan them into the
system after completing a trip.

The SAP Travel Receipt Capture mobile app enables business
travelers to record their travel expenses from a mobile device. It lets
travelers organize receipts and track expenses during their business
trips.

The app helps travelers reduce their administrative overhead of
sorting through receipts and scanning them into the system after
Facts and Figures returning from a business trip.
 Version: 2.2
 Planned availability: March 2012  Create travel expense entry.
Sybase Unwired Platform 2.1; SAP  Add up to four photo attachments to an expense report.
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0  Record voice note of an expense (optional functionality).
iPhone, iOS 4, iOS 5; RIM BlackBerry  Send expense entry and attachment(s) to server.
 Mobile device support: Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or
higher

 Video: http://youtu.be/l_7oVqw4zVQ

Line of Business Apps
Human Resources

SAP Employee Lookup

 Users cannot effectively search and find employees via a mobile
device within an enterprise organization.
 Users cannot visually identify members of an organization via a
mobile device.

The SAP Employee Lookup mobile app provides access to
employee details and organizational chart information for every
single employee within an organization that has a smartphone.

It eases communication with contacts and enables employee to use
their existing contacts as a communication hub to reach other
employees.
Facts and Figures
 Role: All employees
Human capital management (HCM) LoB;
 Target segment:
cross industries
 Search and view employee profiles.
 Version: 2.2
 Display organizational structure.
 Planned availability: March 2012  Enable outbound and inbound integration from native e-mail,
Sybase Unwired Platform 2.1; SAP voice calls, and so on.
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0  Add and organize favorites.
 Mobile device support: iPhone, iOS 4.0 or higher

 Video: http://youtu.be/Lh1449pq5FA


SAP HR Approvals

 Managers can only approve HCM-related requests while at their
desks in the office, delaying the process.
 Managers do not receive notifications of new approval items,
delaying the process.
 Paper-based requests require a signature.

.Mobile Business Impact
The SAP HR Approvals mobile app enables managers to approve
employees‟ HCM-related requests from a mobile device. It lets
managers react in a timely manner when requests are created and
reduces approval waiting time.

Facts and Figures The app eases simple approval and rejection tasks for managers
and speeds decision making and responsiveness by reducing HCM
workflow process time.
 Role: Manager
 Target segment: HCM LoB, cross industries
 Version: 2.2
 Receive notification of HCM-related requests.
 Planned availability: March 2012
 View HCM requests and details awaiting approval.
Sybase Unwired Platform 2.1; SAP  View team calendar showing other absences during requested
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0 leave period.
 Approve or reject HCM requests.
iPhone, iOS 4 or higher, RIM BlackBerry
Device, OS 5.0, 6.0, Android 2.3.3 or higher

 Video: http://youtu.be/4GBrGTekQk0


SAP Interview Assistant

 Managers who spend time on the road have limited access to
their computers and can‟t easily access candidate data.

 Recording interview notes manually is cumbersome and can
result in delays, lengthening the recruiting cycle.

SAP Interview Assistant mobile app lets busy managers simply pick
up their tablet PCs and quickly reference interview preparation notes
and candidate information. As the interview progresses, they can
complete all the necessary information required by HR.
The app helps managers review candidate information, prepare
notes, and record interview results. They can provide immediate,
Facts and Figures detailed candidate feedback to HR, speeding up the recruitment
process.
Line manager, hiring manager, branch
 Role:
manager
 Target segment: HCM LoB Features and Capabilities
 Version: 1.1  Have an overview of open requisitions.
 Planned availability: December 2011  Display candidates, applications, and resumes.

Sybase Unwired Platform 2.1; SAP  Review candidates, and schedule interviews.
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0  View candidates' documents, add bookmarks, and take notes.
 Mobile device support: iPhone; iPad  Evaluate candidates before, during, and after interviews.
 Record decisions instantly using flexible questionnaires.
 Video: http://youtu.be/bf8xadz9YWE


SAP Learning Assistant

 Learners who are on the move need to consume learning content
when not connected or when travelling for their job activity or
compliance reasons.

The SAP Learning Assistant mobile app enables on-the-go workers
to find and consume learning content whenever they need to. With
learning made easy, mobile workers can access required course
content to quickly address compliance and job requirements. They
can take advantage of previously nonproductive time, on the train or
waiting for flights, to search and view information about available
courses, play podcasts and videos, view content, and even locate
classrooms on a map, all on their iPads or iPhones.

Facts and Figures  Browse and search for learning courses.
 Role: Learners
 Display mini-view and detail view of courses.
 Target segment: HCM LoB  View mandatory, booked, recommended, related, and
 Version: 1.0 predecessor or follow-up courses.
 Planned availability: April 2012  Play podcasts, videos, flip-supported ePub files and PDFs, and
html-format media types in the native device–supported players.
SAP ERP 6.0 or higher; Sybase Unwired  View notifications for course confirmations, cancellations, missing
 Prerequisites:
Platform 2.1.2; SAP NetWeaver Gateway and expired qualifications, and mandatory trainings.

 Mobile device support: iPad  Book, cancel, locate on map, and confirm completion for learning
courses.
http://www.youtube.com/watch?v=uE4LJj  Download learning content and play it offline.
 Video
62YT4

SAP Leave Request

 Users can only perform leave requests while at their desks in the
office, delaying the process.
 Paper-based leave requests need to be handed in and entered
on paper.

With the SAP Leave Request mobile app, employees can create and
review leave requests as well as review, edit, and delete existing
requests.
It eases the creation of leave requests, like reporting sick leave or
extending a holiday.
Facts and Figures
 Target segment: HCM LoB; cross industries

 Version (planned 2.2.0 – March 2012 Features and Capabilities
availability): 2.3.0 – May 2012
 View overview, details, and status of leave requests.
Sybase Unwired Platform 2.1.0/2.1.2; SAP
 Create, modify, and delete leave request.
NetWeaver Gateway 2.0, support package
 Prerequisites:  View vacation days available.
2/support package 3; SAP ERP 6.0, support
package 15  View team calendar with teammates‟ availability.
iPhone, iOS 5.0.x (iPhone, 3GS, 4, 4S; iPad,
 Mobile device support: iPad2); RIM BlackBerry Device, OS 5.0, 6.0, 7.0,
 Video http://youtu.be/onEsO7FvCEQ


SAP Manager Insight

 Managers and HR business partners and specialists cannot
easily access and share data during face-to-face meetings.
 Decision making is hampered by lack of up-to-date, pertinent
information.

With the SAP Manager Insight app for iPad, you can access reports
and employee profiles anywhere at any time. The app allows HR
business partners, HR specialists, and managers to prepare for and
participate in meetings, enabling collaborative and informed decision
making.

The app enables the user to track key indicators (for example,
headcount, diversity, employee talent by location), influencing talent-
Facts and Figures related decisions. Customers can more easily access their own BI
reports and use personalized variants.
 Role: HR business partners, HR specialists, managers
 Target segment: HR LoB
 Access key performance indicators and relevant reports in the
 Version: 1.1 moment.
 Planned availability: December 2011  Search for and add employees to display their employee profiles.
Sybase Unwired Platform 2.1; SAP NetWeaver  View employee profile – compensation, job history,
 Prerequisites: organizational details, location, competencies – by drilling down
Gateway 2.0; SAP ERP 604; BI queries
into the organization.
 Mobile device support: iPhone; iPad or iPad 2; iOS 4.x or greater
 View report data based on the selected organizational level.
 Video: http://youtu.be/ztsyysKYliU  View BI reports with the ability to create and save variants.


SAP Timesheet

 Users have to enter time data using a desktop that may not be
accessible, causing delays and inaccuracies.

The SAP Timesheet mobile app enables employees to manage their
timesheet data from their smartphones, which speeds up mobile
timesheet entry, speeding up time capturing and related business
processes.

Facts and Figures
 Target segment: HCM LoB, cross industries
 Version (planned 2.2.0 – March 2012
availability): 2.3.0 – May 2012  Create new timesheet entries, and submit for approval.

Sybase Unwired Platform 2.1.0/2.1.2; SAP  View approval status.
 Prerequisites: NetWeaver Gateway 2.0, support package 2/support  Check for overtime and incomplete days.
package 3; SAP ERP 6.0, support package 15
 Review, modify, and delete existing timesheet entries.
 Mobile device iPhone, iOS 5.0.x (iPhone 3GS, 4, 4S; iPad, iPad2);  Add and organize favorites, allowing reuse of templates for
support: RIM BlackBerry Device, OS 5.0, 6.0, 7.0 multiple days.

 Video: http://youtu.be/NjhouLtOOco



 Managers need to process travel expenses in a timely manner.
 Your company requires accurate billing and reimbursement of
expenses.

The SAP Travel Expense Approval mobile app enables managers to
approve travel expense reports from a mobile device. It lets them
react in a timely manner when expense approval workflows are
created and reduces approval waiting time.

The app eases simple approval or rejection tasks for managers and
speeds decision making and responsiveness by reducing travel
Facts and Figures expense approval workflow process time.

 Role: Manager
 Version: 2.2  Receive notification for travel expense approval work items on a
mobile device.
 View list of all travel expense workflow approvals for the
Sybase Unwired Platform 2.1; SAP manager.
 Prerequisites:
 Review expense report details and adherence to company policy.
iPhone, iOS 4, iOS 5; RIM BlackBerry  Enter comments, and approve or reject travel expenses.
Device, OS 5.0, 6.0, 7.0

 Video: http://youtu.be/TG-8F-0u3c8



 Expense reports are delayed and inaccurate.
 Your company is unable to monitor expenses in real time.

The SAP Travel Expense Report mobile app enables business
travelers to create expense reports from a mobile device. It lets
travelers create expense reports directly from charges on their
corporate credit card.

The app eases the expense reporting process for travelers and
Facts and Figures facilitates the monitoring of travel expenses.

 Target segment: Finance LoB; cross industries Features and Capabilities
 Version: 1.0  View credit card charges.
 Planned availability: April 2012  Create a travel expense report.
Sybase Unwired Platform 2.1; SAP NetWeaver  Add manual and credit card charges to an expense report.
 Prerequisites:
Gateway; SAP ERP 6.0  Add multiple photo attachments to an expense report.
iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,  Send a travel expense report for approval.

• Video http://www.youtube.com/watch?v=035IcCOrCds


SAP Travel Receipt Capture

 Employee productivity is bogged down by admin tasks.
 Employees must sort through receipts and scan them into the
system after completing a trip.

The SAP Travel Receipt Capture mobile app enables business
travelers to record their travel expenses from a mobile device. It lets
travelers organize receipts and track expenses during their business
trips.

The app helps travelers reduce their administrative overhead of
sorting through receipts and scanning them into the system after
Facts and Figures returning from a business trip.
 Version: 2.2
 Planned availability: March 2012  Create travel expense entry.
Sybase Unwired Platform 2.1; SAP  Add up to four photo attachments to an expense report.
 Prerequisites:
NetWeaver Gateway 2.0; SAP ERP 6.0  Record voice note of an expense (optional functionality).
iPhone, iOS 4, iOS 5; RIM BlackBerry  Send expense entry and attachment(s) to server.
 Mobile device support: Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or
higher

 Video: http://youtu.be/l_7oVqw4zVQ

SAP End-User Experience Monitoring

 Administrators need to be able to analyze their global system
response times anytime and anywhere.
 Critical information is often not available when needed .

With the SAP End-User Experience Monitoring mobile app,
administrators can monitor availability and performance of important
workflows in the IT landscape from an end-user perspective,
anywhere and anytime.

This app connects to the SAP Solution Manager application
management solution and allows administrators to check alerts and
monitor metrics.
Facts and Figures
• Role: Administrator
• Target Segment: IT organization Capabilities
• Version: 1.0 • Display results of the latest executions for an end-user
experience monitoring script.
• Planned Availability: 10/2012
• Display step-level details and error messages for a script
execution.
• Prerequisites: SAP Solution Manager 7.1 SP6 • Display alerts for a script.
• Mobile Device Support: iOS 5.0, Android > 2.2 • Display the status of end-user experience monitoring robots.
• Video SAP System Monitoring • Browse recent executions of a particular script on a robot.


SAP IT Change Approval

 Change managers need to judge and decide on requests for
change.
 Critical information is often not available when needed, delaying
the approval workflow .

With the SAP IT Change Approval mobile app, change managers
can approve and follow up on their requests for change anywhere
and anytime.

management solution and allows end users to approve and reject
requests for change right from their iPhone or iPad.
Facts and Figures
• Role: Change manager
• Version: 1.0 • Approve and reject requests for change and enter comments.
• Planned Availability: 10/2012 • Display all requests for change to which you are assigned as a
change manager.
• Prerequisites: SAP Solution Manager 7.1 SP6 • Display the processing status of your requests and sort them
by status, priority, and date.
• Mobile Device Support: iOS 5.0
• Display detailed request information, such as, scope, assigned
approvers, text log, and attachments.

© 2012 SAP AG. All rights reserved. Updated: 27 Aug 2012 33

SAP IT Incident Management

 Employees need to be able to create IT-related incident
messages easily without having to log on to SAP Solution
Manager application management solution.
 Creating incident messages for IT assets such as printers is
best done at the time and place of the problem identification.

 With the SAP IT Incident Management mobile app for iPhone
and iPad, all employees can initiate and follow up on their
incident messages, anywhere and anytime.
 This app connects to the SAP Solution Manager IT Service
Management solution and allows end users to create and edit
Facts and Figures incident messages right from their iPhone or iPad.
• Role: All employees
• Target Segment: All lines of business Capabilities
• Version: 1.0  Create incident messages.

• Planned Availability: 10/2012  Attach photos to your messages.
 View the processing status of your incident
• Prerequisites: SAP Solution Manager 7.1 SP6 messages.
• Mobile Device  Reply to and confirm your incident messages.
iOS 5.0
Support:


SAP System Monitoring

 Administrators need to be able to analyze technical alerts
anytime and anywhere.
 Critical information is often not available when needed.


With the SAP System Monitoring mobile app, administrators can
monitor availability, performance, and exceptions of important
systems in the landscape anywhere and anytime.

management solution and allows administrators to check alerts
Facts and Figures and monitor metrics right from their iOS or Android device.
• Role: Administrator
• Version: 1.0
• Display status overview for technical systems, instances,
databases, and hosts.
• Planned Availability: 10/2012
• Drill down to single metrics and events.
• Prerequisites: SAP Solution Manager 7.1 SP6 • Display overview of alerts for technical systems,
instances, databases, and hosts.
• Mobile Device Support: iOS 5.0, Android < 2.2
• Get alert details for deep-dive analysis of certain
• Video SAP System Monitoring symptoms.


SAP Replication Manager

 Replication is a continuous process and it is often a requirement
to monitor the process and system parameters on a regular basis
and provide resolutions in case of issues.

The SAP Replication Manager mobile app is an online solution for all
SAP LT Replication Server (for SAP HANA) customers who need
regular interaction and real-time information about the data
replication process .
Facts and Figures
• Role: SLT Replicator users, basis admin Features and Capabilities
• Target Segment: All SAP HANA customers  Monitor the data replication process and system parameters
which influence the data replication to the SAP HANA system.
• Version: 1.0.0  Trigger execution of important data replication functions.
• Availability Date: June 2012  Run the application anytime and anywhere from your iPhone or
iPad, even outside the company‟s firewall, using the Internet.
Sybase Unwired Platform 2.1, SAP  View the analytical perspective of real-time data replication in
NetWeaver Gateway terms of latency.
• Prerequisites:
2.0, DMIS2010

• Mobile Device Support: iPhone , iPad

© 2012 SAP AG. All rights reserved. Updated: 22June2012 36

SAP TDMS Manager


 Frequent logins to the test data migration server (TDMS) to
monitor activities, especially over the weekends
 Many activities and jobs with a long processing time in TDMS and
in need of supervision to watch for errors or issues
 Analytical view required for a graphical reporting.

Leveraging the power of SAP mobile platform, SAP TDMS Manager
facilitates regular interaction with SAP Test Data Migration Server
software.

Facts and Figures
• Role: TDMS users, basis admin Features and Capabilities
• Target Segment: All TDMS customers  Connect to the TDMS server anytime and anywhere from your
iPhone or iPad, even outside the company‟s firewall, using the
• Version: 1.0.0 Internet.
• Availability Date: May 2012  Monitor and execute certain activities of TDMS packages from a
mobile device.
Sybase Unwired Platform 2.1, SAP  Monitor the TDMS packages‟ execution and system parameters.
NetWeaver Gateway  Receive regular alerts and updates.
• Prerequisites:
2.0, DMIS_MOB, DMIS2011  View analytical information for data throughput or system.

• Mobile Device Support: iPhone, iPad

© 2012 SAP AG. All rights reserved. Updated: 22 June 2012 37

Manufacturing

SAP EHS Safety Issue

 Safety issues are not reported in a timely manner, or information
is not accurate, which delays resolution.
 Companies want to create a culture of safety for the entire
organization and thus have more effective safety management.

The SAP EHS Safety Issue mobile app lets any worker log a safety
issue or deviation from the corporate safety policy with a mobile
device by taking photos or videos of it. They can attach up to four
photos or videos and describe the observation by audio recording.
User, location, and date and time information is added automatically.

After recording, the issue is sent to the SAP Environment, Health,
Facts and Figures and Safety Management application and an incident or safety
manager is automatically informed. It is then processed by the
 Role: All authorized users within a company
professionals. Workers can check items submitted and sort by date,
 Target segment: Cross-industry, safety department issue, or status. The app is designed primarily for occasional users.
 Version: 1.0
 Planned availability: May 2012 Features and Capabilities
SAP ERP 6.0, enhancement package 5, SAP EHS
Management 1.0 or 2.0; Sybase Unwired Platform  Submit safety issues with a mobile device, directly upon
 Prerequisites: detection, following a simple and clear method.
2.1.2: SAP NetWeaver Gateway 2.0; SAP
NetWeaver 7.02  Attach up to four pictures or videos of an observation.
 Mobile device support: iPhone, iOS 5.0 or higher  Attach an audio recording of observation details.
 Track the status of observations.
 Video: http://www.youtube.com/watch?v=lP8rHa61S50


SAP ERP Quality Issue

 Employees need to log an issue with a mobile device.

The SAP ERP Quality Issue mobile app lets workers log a quality
issue of any type (for example, with a delivery) on a mobile device.
They can assign codes and enter a description and a priority. They
can attach up to five photos and enter reference information (for
example, shipment or order number).

As soon as they submit an issue, it is sent to SAP ERP, which
creates a quality notification. The issue is then processed by other
partners within SAP ERP. In addition, workers can check all issues
recently created and sort by date, issue code, or status. The app is
designed primarily for occasional users.
Facts and Figures
 Role: All authorized users within a company
 Target segment: Supply chain and manufacturing LoB
 Create quality issues with a mobile device, directly upon
 Version: 1.1
detection of an issue, following a simple and clear method.
 Planned availability: December 2011  Attach up to five pictures of an issue.
SAP Data Quality Management SDK; Sybase  Track the status of issues.
 Prerequisites: Unwired Platform 2.1; SAP NetWeaver
Gateway
 Mobile device support: Web app
 Video: http://youtu.be/B-5EbEq43E0


SAP Inventory Manager

 Provide technicians and warehouse management staff with the
ability to execute stockroom operations.
 Automate manual, paper-based work order processes and give
supervisors real-time visibility into inventory operations.
 Integrate inventory operations with other enterprise processes.
 Reduce cost of compliance when generating inventory
transactions.

Facts and Figures  Boost productivity.
 Reduce cost.
Maintenance/field service technicians/  Improve regulatory compliance.
• Role:
operator  Optimize your supply chain.
Enterprise asset management/field
• Target segment: service/supply chain management/
procurement/cross-industry Features and Capabilities
• Version: SAP Inventory Manager 3.1  Perform physical and cycle counts quickly.
 Check availability of materials while on the job.
• Availability: Q2 / 2012
 Accept and distribute incoming materials by PO.
 Pre-pick materials based on work orders.
• Prerequisites: SAP ECC 6.0 SP6; Syclo Agentry 6.0.14
 Track materials by number, work order, bin, location, and so on.
 Issue, return, or transfer goods electronically.
Windows Mobile (5.0, 6.0, 6.5, 6.5.x)
• Mobile device support:  Speed receipt and back-order reporting to and from
Windows 7, Windows XP Professional;
shipping/receiving.


SAP Rounds Manager

 Need to provide method to easily collect meter and
measurements readings on the road or in the plant
 Need flexible solution that can support complex inspection
processes or specialized inspection processes

Facts and Figures  Boost productivity.
 Reduce cost.
Maintenance/field service technicians/  Improve regulatory compliance.
• Role:
operator  Increase asset reliability.
• Target segment: Enterprise asset management/cross-industry
• Version: Rounds 2.2 Features and Capabilities
 Put measurement points/readings directly into SAP EAM/SAP
ERP.
• Prerequisites: SAP ERP 6.0 SP6; Syclo Agentry 6.0.14
 Compare with historic standards and safe ranges.
 Generate notifications on the spot.
• Mobile device Windows Mobile (5.0, 6.0, 6.5, 6.5.x)
 Trend readings, points, and sequences to avoid emergencies and
support: Windows 7, Windows XP Professional;
outages.
http://www.youtube.com/watch?v=lK_-  Download rounds by equipment type or name.
• Video
RhdPS6M  Automatically calculate readings, limits, alerts, and collection
frequencies.



 Service commoditization
 Increasing customer expectations
 Rising cost of fuel and vehicle maintenance
 Increasing cost of carrying inventory
 Pressure to bolster service related revenue streams
 Long cash cycles

 Boost productivity.
Facts and Figures  Reduce service and travel cost.
 Gain a 360° view of operations and improve customer
• Role: Field service technicians satisfaction.
 Protect and increase service revenue and margins.
• Target segment: CRM service installed base/cross-industry
• Version: Service Manager 3.0.0 Features and Capabilities
• Availability: Q2 / 2012  Manage service orders and create confirmations.
 View, look up, update, and transmit data.
• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14  Record status, materials, problems, actions, expenses, customer
signatures, and more.
iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3  View all relevant customer data.
and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  View equipment/install base listings.
• Mobile device support: Windows 7, Windows XP Professional,  View entitlements.
Android Phone (2.3 and above), Android tablet  View contract/service history.
(3.0 and above)  Manage vehicle stock .
 Transfer inventory, stock transfer, order/fetch/receipts, external
stock search.


SAP Visual Enterprise Viewer

 Creation and maintenance of paper-based or electronic 2D
technical documentation require excessive text, multiple
illustrations and/or photos to install, assemble, maintain, or upgrade
products and equipment.
 Ineffective deployment and portability of legacy 2D technical
documentation
 Excessive costs of language translation and distribution of
traditional technical documentation

The SAP Visual Enterprise Viewer mobile app enables users to view,
zoom, pan, and rotate interactive 3D data, play step-by-step
animations, and visualize content created with SAP Visual Enterprise
products.
Facts and Figures  Increased uptime of mission-critical products and assets
 improved productivity and utilization of assembly and
• Role: Maintenance or shop floor technicians maintenance technicians
 Improved quality and reduced time to market with clarity in
LoB enterprise asset management/ processes and consistent execution
• Target Segment: product lifecyle
management/manufacturing Features and Capabilities
• Version: 1.0.0 • View interactive, animated step-by-step 3D visual work
instructions created in SAP Visual Enterprise Author.
• Planned Availability: Q3, 2012
 Visualize and interact with large complex 3D CAD assemblies
SAP Visual Enterprise Generator and/or converted with SAP Visual Enterprise Generator.
• Prerequisites:  Select parts or assemblies to view CAD and SAP business
SAP Visual Enterprise Author
information.
• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+  Search, hide, show, and isolate parts and assemblies.

© 2012 SAP AG. All rights reserved. Updated: 17Sept2012 44

SAP Work Manager

 Provide technicians, wherever they are working, with immediate
access to work orders and equipment information.
supervisors greater visibility into maintenance activities.
 Integrate maintenance operations with other enterprise processes.
 Proactively manage data, devices, applications, and
communications for maintenance workers.

Facts and Figures  Reduce cost.
 Gain a 360° view of operations.
• Role: Maintenance/field service technicians  Increase asset longevity.
Work Manager 5.2/optional: Work Manager for
• Version:
Energy Delivery add-on 1.2 Features and Capabilities
 Work order management
SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work  Access to asset location, repair history, work order details,
• Prerequisites:
Manager Energy Delivery); Syclo Agentry 6.0.14 materials needed
iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and  CATS ‒ time and attendance
later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  Measurement documents
• Mobile device support: Windows 7, Windows XP Professional, Android  Guided workflow
Phone (2.3 and above), Android tablet (3.0 and  Prompt TECO (close) and data completion
above)  Creation of notifications on the spot
 Support for SAP EAM (PM) and SAP ERP (CS)
• Video http://www.youtube.com/watch?v=BtsN4_CCpjA


Procurement

SAP Cart Approval

 Companies need to reduce managers‟ workloads by allowing
them to process operative tasks while away from their desks –
during “non-productive” time.
 Companies need to improve employee productivity and efficiency
by removing obstacles due to lack of required products and
equipment.

The SAP Cart Approval mobile app enables managers to approve
employees„ shopping carts from a mobile device. It lets them react in
a timely manner when shopping carts are created and reduces
approval waiting time.

It eases simple approval and rejection tasks for managers and
speeds decision making and responsiveness by reducing
Facts and Figures procurement process time.
 Role: Operational manager
 Target segment: Procurement LoB; cross industries
 Version (planned 2.2 – March 2012  Approve or reject shopping carts.
availability): 2.3 – July 2012
 View list of shopping carts to be processed.
Sybase Unwired Platform 2.1; SAP NetWeaver
 View shopping cart and product details.
 Prerequisites: Gateway 2.0; SAP Supplier Relationship
Management application 7.0  View requestor or approver details.

iPhone, iOS 4, iOS 5; RIM BlackBerry Device, OS  Approve or reject individual line items (new).
5.0, 6.0, 7.0  View cost accounting assignments (new).

 Video: http://www.youtube.com/watch?v=JI6oidLtqTU


SAP CRM Sales

 Sales reps‟ call planning and execution process is time
consuming.
 The sales cycle is too slow.
 Employees need simple access to mapping and Internet
information.

The SAP CRM Sales mobile app enables sales reps to execute
lead-to-order sales processes from a mobile device. It provides
account, contact, lead, opportunity management, call planning, and
execution and lets them create quotes and orders directly from the
device. The app helps reps become more productive, both online
and offline, and accelerates the sales cycle.
Facts and Figures
The mobile device provides mapping and Internet support. The app
will be available in multiple languages to support geographically
 Target segment: Sales LoB; cross industries dispersed sales teams.
 Version: 2.0.1
 Access account, contact, lead, opportunity, activity, quotes and
SAP Data Quality Management SDK; Sybase
orders, and CRM calendar.
Unwired Platform 2.1; SAP NetWeaver Gateway
 Prerequisites:  Use sales tools such as account factsheet, surveys, marketing
2.0; SAP Customer Relationship Management
(SAP CRM) application, 7.0 attributes, and sales asset downloads.
iPhone, iOS 4.3 or higher, iOS 5; BlackBerry OS  Have multi-language support.
 Mobile device support: 6.0 and 7.0; Windows (touch and non-touch) –  Find leads, customers “near me.”
XP, Vista, 7; Android 3.0 tablets
 Find driving directions to customer addresses.
 Video: http://youtu.be/dx5Ro7fxPrg

SAP Customer and Contacts

 User cannot access customer details in the field.
 Project members cannot see address location on map.
 Salespeople need to check customers‟ order history.

The SAP Customer and Contacts mobile app enables all users to
access customer and contact details directly from mobile device. By
having all necessary customer information and the sales order
history, every employee will be better prepared for meetings. For
faster graphical orientation, the customer and contact location is also
displayed on a map.

Facts and Figures
 Role: All employees, project members
 Target segment: Sales LoB, cross industries
 Search customers and related contacts.
 Version: 2.2
 Display customer or contact details.
 Add customer and contact data to local address book.
Sybase Unwired Platform 2.1; SAP
 Prerequisites:  View recent sales orders.
 Show customer or contact address on map.
 Mobile device support: iPhone, iOS 4.0.0 or higher

 Video: http://youtu.be/er14h9YQf9I


SAP Customer Briefing

 Because sales executives meet customers as required, often on
an irregular basis, they need to be ready for meetings on short
notice and be confident that they have all the knowledge needed
to increase sales or deepen the customer relationship.
 Sales executives want to be independent of locations, other
people, and time.

With the SAP Customer Briefing mobile app, you get the facts and
figures you need to prepare for a successful customer meeting,
anywhere and anytime. The app connects to SAP CRM and gives
sales executives a detailed view of the customer‟s business always
at their fingertips.

Facts and Figures
 Role: Sales executives Features and Capabilities
 Target segment: Sales LoB  Read up on the latest news and biographies of the people who
are key to your success.
 Version: 1.0
 Read up on the latest news about a customer and the customer‟s
 Planned availability: March 2012 business.
SAP Data Quality Management SDK;  View an analysis of the business history you share with your
 Prerequisites: Sybase Unwired Platform 2.1.2; SAP customer.
NetWeaver Gateway 2.0; SAP CRM 7.0
 Display issues that affect customer satisfaction.
 Mobile device support: iPad 1, 2; iOS 4.2 or higher
 Display open opportunities, opportunities won, and opportunities
 Video: http://youtu.be/9Y2alMSdQ8c lost.


SAP Customer Financial Fact Sheet

• Sales reps cannot access financial data and customer invoices in
real time or directly exchange information with the back office.
• Sales reps need to call the back office or accounting team or
send e-mails or faxes to collect the required information.

The SAP Customer Financial Fact Sheet mobile app lets sales reps
check the financial situation of their customers on an iPhone, iPad,
or Android device. They can display all relevant data and drill down
to single invoices. When running on iPad, the app offers unique
collaboration features to improve communication with the accounting
back office.
Facts and Figures
 Display list of all customers, those classified as critical according
 Target segment: Sales LoB, finance LoB
to predefined rules, and favorites.
 Version: 3.0 (iOS) and 2.2 (Android)
 Display financial details (payments, creditworthiness, and so on)
 Planned availability: May 2012 for a selected customer, and drill down to a single invoice.
SAP ERP 6.0, support package 15 (or higher);  Add notes to customers in back-end ERP system (iPad only).
Sybase Unwired Platform 2.1.2; SAP NetWeaver  Record and edit customer disputes (iPad only).
 Prerequisites:
Gateway 2.0, support package 2; SAP Data
Quality Management SDK  Take promises to pay for outstanding invoices (iPad only).
 Access archived documents related to a customer and stored in
 Mobile device support: iOS, Android, Samsung Galaxy SII, HTC the back end (iPad only).
 Store office documents per customer locally on an iPad.
 Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s
© 2012 SAP AG. All rights reserved. Updated: May242012 52

SAP ERP Order Status

 Sales reps need quick and easy online access to order data.
 There is no meaningful overall and shipping status at a glance.

When a customer asks “Where's my order?” during a customer visit,
the SAP ERP Order Status mobile app lets sales reps track the
status of the sales order on the spot.

The app addresses a key concern of the customer in a timely and
proactive fashion. Sales reps can check the sales order status at a
glance and understand immediately if there are issues.

Facts & Figures
 Role: Sales representative Features and Capabilities
 Target segment: Sales LoB
 Find sales orders using the “My Customers” list or directly by
 Version: 2.1 order number.
 Planned availability: December 2011  Check status at a glance and understand immediately if there are
issues like a delivery block.
Sybase Unwired Platform 2.1; SAP NetWeaver
 Prerequisites:  Check the shipping status to see if ordered goods have been
Gateway 2.0; SAP ERP 6.0
issued.
iPhone 3GS; iPhone 4; iPod touch, third
 Mobile device support:  Call or mail in-house contact to solve issues.
generation: iPod touch, fourth generation
 Video: http://youtu.be/jAxv1SdbfLw

SAP Material Availability

 Salespeople cannot access material details when in the field.
 Material price and availability information needs to be provided to
customers right away.
 Salespeople are unable to make a reservation from mobile
device.

The SAP Material Availability mobile app enables users to search for
materials and view the details. Material availability and price
information on customer base can be provided right away and
support users in their daily requests. Allowing users to make material
reservation more easily and directly from mobile device helps to
guarantee maximum customer satisfaction.
Facts and Figures
 Role: Sales representative, account executive
 Search materials.
 Version: 2.2
 View material details.
 Check customer-specific pricing and material availability.
 Prerequisites:  Make a reservation.

 Video: http://youtu.be/c__lZI3IZbE


SAP Sales Order Notification

 Specific sales orders are more important but cannot be tracked.
 Salespeople are often not informed about their sales order
changes.
 Salespeople do not have the access to necessary information to
be able to follow up on sales orders.

With the SAP Sales Order Notification mobile app, salespeople can
subscribe to sales orders that they would like to track. They
automatically receive a notification with the changes from the
subscribed sales order. The app supports users with the necessary
sales order details and allows them to follow up directly with the
customer.
Facts and Figures
 Role: Sales representative, account executive
 Subscribe to important sales orders.
 Version: 2.2
 Receive detailed order change notifications.
 Call or mail directly from the device.
 Prerequisites:  Search and view sales order details and schedule lines.
 View sales order partner list and details.

 Video: http://youtu.be/EO3v8-VqhTw



 Service commoditization
 Increasing customer expectations
 Rising cost of fuel and vehicle maintenance
 Increasing cost of carrying inventory
 Pressure to bolster service related revenue streams
 Long cash cycles

Facts and Figures  Reduce service and travel cost.
 Gain a 360° view of operations and improve customer
• Role: Field service technicians satisfaction.
 Protect and increase service revenue and margins.
• Target segment: CRM service installed base/cross-industry
• Version: Service Manager 3.0.0 Features and Capabilities
• Availability: Q2 / 2012  Manage service orders and create confirmations.
 View, look up, update, and transmit data.
• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14  Record status, materials, problems, actions, expenses, customer
signatures, and more.
iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3  View all relevant customer data.
and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  View equipment/install base listings.
• Mobile device support: Windows 7, Windows XP Professional,  View entitlements.
Android Phone (2.3 and above), Android tablet  View contract/service history.
(3.0 and above)  Manage vehicle stock .
 Transfer inventory, stock transfer, order/fetch/receipts, external
stock search.


SAP Visual Enterprise Viewer

 Creation and maintenance of paper-based or electronic 2D
technical documentation require excessive text, multiple
illustrations and/or photos to install, assemble, maintain, or upgrade
products and equipment.
 Ineffective deployment and portability of legacy 2D technical
documentation
 Excessive costs of language translation and distribution of
traditional technical documentation

The SAP Visual Enterprise Viewer mobile app enables users to view,
zoom, pan, and rotate interactive 3D data, play step-by-step
animations, and visualize content created with SAP Visual Enterprise
products.
Facts and Figures  Increased uptime of mission-critical products and assets
 improved productivity and utilization of assembly and
• Role: Maintenance or shop floor technicians maintenance technicians
 Improved quality and reduced time to market with clarity in
LoB enterprise asset management/ processes and consistent execution
• Target Segment: product lifecyle
management/manufacturing Features and Capabilities
• Version: 1.0.0 • View interactive, animated step-by-step 3D visual work
instructions created in SAP Visual Enterprise Author.
• Planned Availability: Q3, 2012
 Visualize and interact with large complex 3D CAD assemblies
SAP Visual Enterprise Generator and/or converted with SAP Visual Enterprise Generator.
• Prerequisites:  Select parts or assemblies to view CAD and SAP business
SAP Visual Enterprise Author
information.
• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+  Search, hide, show, and isolate parts and assemblies.

© 2012 SAP AG. All rights reserved. Updated: 17Sept2012 58

SAP Work Manager

 Provide technicians, wherever they are working, with immediate
access to work orders and equipment information.
supervisors greater visibility into maintenance activities.
 Integrate maintenance operations with other enterprise processes.
 Proactively manage data, devices, applications, and
communications for maintenance workers.

Facts and Figures  Reduce cost.
 Gain a 360° view of operations.
• Role: Maintenance/field service technicians  Increase asset longevity.
Work Manager 5.2/optional: Work Manager for
• Version:
Energy Delivery add-on 1.2 Features and Capabilities
 Work order management
SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work  Access to asset location, repair history, work order details,
• Prerequisites:
Manager Energy Delivery); Syclo Agentry 6.0.14 materials needed
iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and  CATS ‒ time and attendance
later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  Measurement documents
• Mobile device support: Windows 7, Windows XP Professional, Android  Guided workflow
Phone (2.3 and above), Android tablet (3.0 and  Prompt TECO (close) and data completion
above)  Creation of notifications on the spot
 Support for SAP EAM (PM) and SAP ERP (CS)
• Video http://www.youtube.com/watch?v=BtsN4_CCpjA


Supply Chain


business impact.


Facts and Figures
guard, receptionist
• Target Segment:
• Version: 1.0.0


SAP Transport Notification and Status

 Driver needs planning information.
 Planner needs execution information from the driver.

With the SAP Transport Notification and Status mobile app, you can
display freight order details and report the status of your delivery
using predefined events on your mobile device.

Facts and Figures
 Role: Truck driver Features and Capabilities
 Target segment: Transportation LoB  Display a list of assigned, open freight orders that are valid for a
certain time frame.
 Version: 1.2  Display details for a freight order.
 Display details for a stop.
 Planned availability: April 2012  Display freight units for a stop.
 Display events for a stop.
SAP Data Quality Management SDK; Sybase
 Display information about a freight order on a map.
Unwired Platform 2.1; SAP NetWeaver
 Prerequisites:  Confirm an event for a stop after completing the corresponding
Gateway; SAP Transportation Management
activity.
8.0, SAP Event Management 7.01
 Report a delay for an event.
 Mobile device support: Android-based Smartphone

 Video: http://youtu.be/ttx4MVmDFGE


SAP Transport Tendering

 Companies have no integrated business-to-business process
through which they can easily send requests for quotation (RFQs)
to carriers.

The SAP Transport Tendering mobile app enables a carrier, such as
a trucking company, to receive requests for quotation (RFQs) for a
potential freight delivery. Carriers can accept RFQs directly, reject
them with a specified reason, or accept them with changes.

Facts and Figures
 Role: Carrier
 Target segment: Transportation LoB Features and Capabilities
 Version: 1.2  Receive new RFQs.
 Planned availability: April 2012  Respond to RFQs, and include changes to dates and prices.
 Check addresses and routes on the map.
SAP Data Quality Management SDK; Sybase  E-mail or phone the contact person.
 Prerequisites:
Unwired Platform 2.1; SAP NetWeaver
Gateway; SAP Transportation Management 8.0  Create a calendar entry for awarded tenders.
 Check other appointments in the calendar.
 Mobile device support: iPhone 4.x
 Video: http://youtu.be/TSBVWRXkNUc

Industry Apps
Consumer Products

SAP Retail Execution

 Provide anywhere, anytime access to merchandising-related data
 Improve efficiency and productivity of sales representatives
 Ensure compliance with product placement agreements and
promotions

Retail visits are critical to better selling brands and products. With
the Mobile Retail Execution for SAP CRM application, you can help
ensure anywhere, anytime access to relevant information and
functionality from mobile devices.

This enhances the productivity of your sales representatives during
Facts & Figures store visits, provides your merchandisers and promotions planners
with critical insights, and maximizes value from the SAP® Customer
 Role: Merchandiser Relationship Management (SAP CRM) application.
 Target Segment: LoB Sales; Cross Industries
 Version: 2.0.1
 Access history of previous visits, notes, and photos and videos,
2.0.1 December 2012 and execute and reschedule visits.
 Planned Availability:
2.0.2 July 2012
 Calendar functionality to schedule, view and reschedule visits .
Sybase® Unwired Platform MBO/ABO SDK;
 Conduct surveys and product and retail audits to check for
Sybase® Unwired Platform MBO; JCO
 Prerequisites: stocks, promotion-compliance and planogram checks.
Connector, SAP CRM 7.0 EhP1/SP8, ERP
6.0 SP15  Manage customer and product information (history of previous
interactions, contact information, and customer, product lists).
Windows Mobile Prof. Edition 6.x;
 Mobile Device Support:  Create and manage products .
iPhone 3.0, 4.0; IPad 1.0, 2.0, 3.0
http://www.youtube.com/watch?v=aFOGrbc  Create new sales orders that link to SAP ERP sales orders.
 Video: DEuM  View and analyze the store performance metrics using analytics
© 2012 SAP AG. All rights reserved. Updated: 16July2012 65

SAP Clinical Task Tracker

 Doctors and nurses rarely get a comprehensive overview on their
open tasks.
 Tasks are spread over different places and hard to process and
confirm.

During their daily ward rounds, physicians and nurses write down
patient-related tasks. Tasks can be as simple as “patient Miller
needs a new bed-sheet” but also complex like “patient Miller needs
to get a specific x-ray done with a specific contrast liquid.” After the
ward round, the tasks have to be processed and confirmed. SAP
Facts and Figures Clinical Task Tracker mobile app supports medical workers by
presenting the tasks in a structured way that allows fast processing
 Role: Healthcare professionals
and confirmation. Different patient lists targeting specific types of
 Target Segment: Healthcare providers tasks also allow for focused processing.
 Version: 2.0 Features and Capabilities
June 2012 – Apple Version
 Planned Availability:  Native built application available for Apple iOS and Android
Q4 2012 – Android Version
devices ‒ from smartphones to tablets
 An extension to SAP EMR Unwired
 Prerequisites: SAP EMR Unwired
 Based on the SAP mobile server for healthcare component
iPad, iPhone (3GS, 4, 4S) and iPod
 Mobile Device Support:  Back-end adapter for Siemens i.s.h.med (EhP4-5, consulting
touch
solution) available ‒ third-party systems can be connected via
WebServices

© 2012 SAP AG. All rights reserved. Updated: June 13 2012 67

SAP EMR Unwired

 Doctors need patient related info at patient‟s point of care (i.e.
bedside)
 Critical information is often not available when needed
 Data can‟t be captured via mobile device
 Relevant images are distributed and are hard to find
 SAP EMR Unwired provides healthcare professionals instant
access to the electronic medical record of their patients.

 Physicians working in hospitals (who are mobile workers by
nature) have all relevant information instantly available at their
fingertips without having to search in a paper based patient info
Facts & Figures
 Easy and simple interaction with the Clinical Information System
 Role: Healthcare Professionals can be started at the point of care.

 Target Segment: Healthcare Providers Features and Capabilities
 Version: 2.0  Native built application available for Apple iOS and Android
devices - from Smartphones to Tablet
June 2012 – Apple Version
 Availability:  EMR supports physicians by offering up-to-date information like
Q4 2012 – Android Version (planned)
Vital Signs, Images* (X-rays, CT, etc.), Progress Notes, Contact
information, Diagnosis, Procedures and Problems.
SAP Mobile Platform – either full license
 Prerequisites: (7011839) or limited runtime (7011675)  Easy Clinical Data Entry – incl. Multimedia content
Optional: SAP Afaria (7010742)  Based on SAP Mobile Server for Healthcare
iPad, iPhone (3GS, 4, 4S) and iPod  Connectivity to Clinical Backend Systems:
 Mobile Device Support:
touch
 Backend adapter for Siemens i.s.h.med available
http://www.youtube.com/watch?v=lcc1sQ  Other 3rd party systems connected via WebServices
 Video: yY8ZE * Images are not of diagnostic quality

© 2012 SAP AG. All rights reserved. Updated: 06 August 2012 68

SAP Policyholder Lookup

 Insurance sales agents need to access policy and claim details of
policyholders anywhere and anytime, enabling them to better
manage and grow the business.

The SAP Policyholder Lookup mobile app gives you increased sales
insight by providing immediate access to the latest customer
information, which improves customer service due to full insight into
Facts and Figures customer situations.

 Role: Insurance sales agent It decreases call volume for the back office regarding claim status
and policy coverage and extends the value of enterprise applications
 Target segment: Insurance by enabling mobile business processes.
 Version: 1.0
Sybase Unwired Platform 2.1.2; Gateway 2.0 Features and Capabilities
support package 3; SAP ERP 6.0, enhancement
package 4; SAP Policy Management application,  Display all relevant insurance policy and claim information for a
 Prerequisites: specific customer, optionally drilling down to the detail level, such
5.1 support package 3
Note: The app can also run without SAP Policy as premium payments, coverage, claim payments, and so on.
Management for pure claim display  Review customer coverage situation to serve your customer
iPhone 3GS, 4, 4s; iPod Touch, third or fourth better and increase success of sales opportunities.
 Mobile device support: generation: minimum required operation system:  Access up-to-date customer information, including insurance
iOS 5.0 policies and claims from remote locations.

http://www.youtube.com/watch?v=L5q7Sz5KnNA
 Video:

SAP Citizen Connect

 After regional disasters (storm, flood, fire, earthquake),
emergency response and citizen service centers are
overwhelmed logging calls about damages; even on a good day,
they are overwhelmed with quotidian calls about nonemergency
issues.
 There are no convenient self-service features for citizens to log
issues 24/7, from where ever an issue is found.
 Processes to route and address citizen service requests are
manual, requiring expensive personnel.

The SAP Citizen Connect mobile app lets citizens report issues
quickly and conveniently on the spot to their local authorities at any
time. Using mobile devices, they can take a picture of the issue,
Facts and Figures categorize it, and describe it. The built-in GPS locates the reporter
automatically. Citizens receive status updates on reported issues.
 Role: Citizen
Public services, local authorities,
 Target segment:
universities, (soldiers, employees)  Have city-specific branding – “Put your mayor‟s brand in your
citizen‟s hand.”
 Version: 1.0
 Allow citizens to quickly submit issue reports and get status
 Planned availability: October 2011 updates on mobile devices, promoting civic engagement.

SAP NetWeaver Gateway 2.0; SAP ERP  Create cases in SAP CRM or notifications in SAP ERP.
 Prerequisites:
6.0, CRM 7.02  Let customers issue categories, allowing for adaptation to
seasons or sudden events.
 Mobile device support: iPhone, iOS 4; iPad 2
 Enable self-service and categorization, letting you optimize and
http://youtu.be/jAxv1SdbfLw
 Video: automate large parts of the service-provisioning process.


SAP In-Store Product Lookup

• Store managers and associates on the floor need to help
customers find the sales price or availability of a single article.
• Managers and associates would like to an address out-of-stock or
an over-stock situation of a single article in the store as soon as
they notice it.

The SAP In-Store Product Lookup mobile app enables a store
manager or store associate to provide price and stock information on
a single article and optionally trigger spoilage or stock corrections.

With the app, store managers and associates have the tools they
need on their smartphone to help customers find products and to
manage out-of-stock and over-stock.
Facts and Figures
• Role: Store manager, store associate
• Target segment: Retail industries
 View article text, sales price, promotions, stock, expected goods
• Version: 1.0
receipts, and sales history of an article.
• Planned availability: April 2012  View the stock in neighbor stores through a simple list or Google
Sybase Unwired Platform 2.1.2; SAP maps.
• Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0,  Display essential data about neighbor stores (address, phone
enhancement package 4 number).
• Mobile device support: iPhone, iOS 5  Post stock correction or spoilage of a selected article.


SAP Retail Store Ops Manager

Leading retailers have discovered two things that are transforming
the role of the retail store manager:
1. An educated and empowered store manager is the single most
important human asset to have out on the sales floor.
2. Store managers spend too much time in the back room and
staying on top of everything is a massive challenge.

Having access to real-time information on store performance
empowers store managers to implement corrective actions sooner to
meet plan. Additionally this mobile application allows them to
accomplish store tasks quickly and accurately.
Store managers will spend more time on the sales floor and
productivity will dramatically improve. Store managers will be able to
Facts and Figures continue managing their store‟s people, merchandise, and
profitability while enhancing the customer shopping experience on
• Role: Store managers the sales floor.

• Target Segment: Retail Features and Capabilities
• Version: 1.0 • Performance: Gain real-time visibility into key store performance
metrics; manage store budgets and know what is selling well.
• Planned Availability: July 2012
 Collaboration: Share insights and collaborate with other store
• Prerequisites: SAP POS Data Management 1.0 managers; receive timely notifications from corporate.
 People: Organize the perfect workforce schedule ; assign tasks
• Mobile Device Support: iOS tablet devices to staff and track completion.

Note: July release will consider only the performance capabilities.


Industry Apps
Wholesale Distribution

SAP ERP Customer Order Entry

 Store managers are challenged with ensuring that the right
products are on the shelves to satisfy customers today and must
react quickly to out-of-stock and changes in demand.
 Out-of-stock situations are competitive opportunities so timely
response is critical.

Enables store managers to create new orders for your products from
their iPhone to ensure the right products are in-stock and on the
shelves. With SAP ERP Customer Order Entry, store managers can
create new orders by looking for a product in a catalog or by
populating it from past orders.

Facts and Figures Capabilities
Employee at a customer‟s location, in charge of • A new order can be created on the spot or saved for later
• Role:
ordering products processing.

• Target Segment:
Wholesale distribution industry or any other • Items can be added to the order by using a product catalog.
business-to-business scenarios (CPG)
 Items can be added to a favorites list, to enable an order template
• Version: 1.0.0 functionality.

• Planned Availability: July 2012 • Past orders can be used as a template for new orders.
• Information on each product is accessible on the mobile device.
SAP ERP 6.0, Sybase Unwired Platform 2.1.2,
• Prerequisites: • Information on past orders of a specific product is available for
Gateway 2.0 SP03
managing a more accurate replenishment process.

© 2012 SAP AG. All rights reserved. Updated: July 30 2012 77

SAP BusinessObjects Explorer

 Difficult to access relevant information when outside the office
 Customer expectations not met or questions not answered
 Limited visibility to time critical information
 Limited to working with report & dashboards created by others

SAP BusinessObjects Explorer brings together high-performance in-
memory acceleration with intuitive search and exploration.
Users can search and explore large volumes of any enterprise data
to answer „on the fly‟ questions, discover relationships, and uncover
root causes.
You can bring BI to all business users with immediate insight at the
speed of thought - without needing assistance from business
Facts & Figures analysts or IT

• Role All
• Target Segment: All Features and Capabilities
• Version: 4.1
 Search across all data sources for contextual exploration
• Planned Availability: May 2012  Automated relevancy and chart generation
 High performance and scalability
• Prerequisites: SAP BusinessObjects Explorer
 Connect to BI OnDemand and share your results instantly
• Mobile Device Support: iPhone; iPad  Augmented Reality
 Simple to setup and manage – quick time-to-value
http://www.youtube.com/watch?v=HcN_Ig
• Video Cl4bI&feature=youtu.be

© 2012 SAP AG. All rights reserved. Updated: July132012 79

SAP BusinessObjects Mobile

 Often disconnected from the enterprise, yet still need to make
time-critical decisions
 Difficult to access relevant information when outside the office
 Business questions not answered when they arise
 Device-shift from PC/laptop to tablets

This application allows you to access your Web Intelligence and
Crystal reports directly on your Mobile Device.

With SAP BusinessObjects Mobile, users can intuitively access,
navigate, and analyze their reports - optimized for the Mobile Device
- without a need for additional training.
Facts & Figures You can easily and quickly reach users who don't normally use BI
tools on a desktop.
• Role: Any role
• Target Segment: Line of Business or Industry
• Version: 4.1
• Planned Availability: May 2012  New engaging, interactive experience for business users
• Prerequisites: SAP BusinessObjects  Native applications that leverage form factors, interfaces,
gestures
• Mobile Device Support:
iPad, iPhone, Android phone/tablet,  Simple to setup and manage – quick time-to-value
BlackBerry, Windows Phone, Symbian  Leveraging the Business Intelligence platform for content and
user management
http://www.youtube.com/watch?v=cUCPV
• Video
AgiG3U&feature=youtu.be

© 2012 SAP AG. All rights reserved. Updated: July132012 80

SAP Strategy Management

 Business users, senior leaders, and frontline workers need to be
able to review and act on business performance information any
time, any place.
 Organizations need a software solution that facilitates on-the-fly
reporting and analysis of business performance.

The SAP Strategy Management mobile app enables organizations to
manage the goals, initiatives, and metrics created to drive
organizational performance. It extends the solution‟s value to mobile
Facts and Figures users.

• Role: Business analysts, senior managers, others
• Target segment: LoB and industry agnostic
• Version: 1.3

• Planned availability: February 2012 • Review organizational performance, and initiate course correcting
actions as needed.
• Prerequisites: SAP Strategy Management 7.5 or later • Respond to alerts and status updates.
• Participate in threaded discussions related to organizational
• Mobile device support: iPad
performance.
https://saptube.pal.sap.corp:50000/saptube/busi • Review organizational performance data while disconnected from
ness_analytics?guid=iPad_Application_for_Strat your organization‟s network – while on a plane, for example.
• Video:
egy_Management20110809144710



business impact.


Facts and Figures
guard, receptionist
• Target Segment:
• Version: 1.0.0


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