Satish_Gudey
- 1. Venkata Satish Kumar Gudey Mobile: (+91)9849205608 E-Mail: [email protected] SENIOR IT PROFESSIONAL: Software Development / Project Management & Scrum Master Extensive exposure in driving critical assignments across the career with proven success in ensuring optimum results P R O F I L E S U M M A R Y • M.S.(Information Systems and Applications) with 10+ years of experience in: Software Development Team Management System Analysis Documentation Implementation Requirements Gathering Test Case / Test Plans / Reviews WSR, PSR & Status Reporting Quality Assurance Configuration Management Resource Management Client Interaction • Hands-on experience in integration, verification & validation of specifications, project monitoring & control activities, change management and defect tracking & follow up. • In-depth understanding and analysis of Software Requirements and Application under Test (AUT), Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC). • Provided technical support to programmers. Handled production, scheduling, and processing, as well as job abends and corrections, problem reporting, change control, and automation. Ensured SLAs were met and serve as point of escalation. • Implemented batch jobs and schedules in a multiple mainframe and midrange processing environment. Position was characterized by analytical decision making, diagnosis, and resolution by monitoring batch jobs per month via Control-M and ESP. • Proven skills in collaborating & liaising with Cross functional Team, Stakeholders, Business Analyst and Managers and Development Team about the status, prospect issues or expected roadblock • Resourceful in the creation & execution of test cases, test scenarios, bug documentation and bug tracking and creation of Project documents like Test plans, Schedules, Release Notes and Defect Tracking reports • Define the project process and metrics. Track and analyze for continuous improvement • Facilitate scrum ceremonies such as (Grooming, Sprint Planning, Retrospectives, Daily stand-ups etc.). • Mentored Project Coordinators while facilitating development team progress through retrospectives, grooming, planning, software demos, and daily scrums for 2-week sprints. • Coordinated distributed teams and define and prioritized business requirements to devlier targeted new business capabilities. • An effective leader with proven analytical, communication and problem solving skills O R G A N I S A T I O N A L E X P E R I E N C E Since October’14 with Xchanging Solutions, Chennai as a Scrum Master or Project Management August ’14 to September’14 Direct Consultant since August ’14 to September’14 with Xchanging Solutions, Chennai as a Scrum Master or Project Management April 2014 to July 2014 Sub-contractor for Xchanging (Openwindow IT Pvt., Ltd) with Xchanging Solutions, Chennai as a Scrum Master or Project Management Jun’10 – April’13 with DST Worldwide Services, Hyderabad as a Scrum Master or Project Management Oct’ 06 – June 2009 with Tetrasoft India Pvt. Ltd as Team Lead, Hyderabad as a Team Lead July’ 06 – Oct’ 06 with Covansys India Pvt. Ltd, Chennai as Sr. Software Engineer(Associate Consultant - Projects (Level 3)) Oct ’03 to July ‘06 with I-Flex Solutions Limited, Chennai as Associate Consultant (InfoTech Encarta Pvt., Ltd.) April ’02 to Oct’03 with Pentasoft Technologies Limited, Chennai Key Result Areas: • Involved in planning, defining and supporting incorporation of functional and technical business requirements and identify and address project issues and risks. • Manage day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule. • Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time and effort parameters. • Communicating with users/stakeholders to gather requirement specs and executing complex projects in close collaboration with management, customers and stakeholders. • Resourceful in mapping business requirements for process enhancements & translating these requirements into functional specifications / User stories. • Steered efforts for driving large engagements, serving as the lead professional and providing project management guidance to other project managers along with guiding employees on best practice. • Responsible for reporting team progress to management as well as ensuring that the development team have no obstacles that would cause sprint delays.
- 2. • Provide direction to team including assignment of individual responsibilities, tasks and function. • Facilitating for defining user stories / requirements with business using business standard techniques one-to-one or group discussions. • Mentor scrum masters in production driven development, release and iteration planning, and retrospectives. Assist other scrum masters and product owner in facilitation technique for all scrum events. • Reviewing Test Plan, Test Case documents,Test Bed Setup and Release Notes & Deliverables. • Assisted in monitoring all mainframe systems and reporting performance issues to management.. • Reviewing functional and design specification documents and identifying Test Conditions, Ambiguities, Conflicts and Risks associated with project. • Analysing Business Requirement Document (BRD) and High Level Design (HLD) & Low-Level Design (LLD) technical design documents. • Preparing the Metric Benchmarking Reports, Historical Data Reports and Review Reports. • Interacting with client side professionals for system study, requirements verification and analysis. C E R T I F I C A T I O N D E T A I L S • IBM DB2 Fundamental and Application Developer. • ITIL Fundamental and Service Strategy (Intermediate). • Scaled Agile Framework Agilist. A C A D E M I C D E T A I L S • 2002– Masters of Sciences (Information Technology), Bharathidasan University, India. T E C H N I C A L S K I L L S Languages: COBOL, JCL, Natural, DYL280, SAS*. Operating Systems: MVS (z/OS, 390), Windows 9’x. Databases DB2, Adabas, VSAM & IMS-DB*, Oracle. OLTP CICS. Tools: QTP9.2,Tibco Quality Center (QC) 10, ALM 11.5, Bugzilla ,Test Link, Tibco and Microsoft Test Manager 2010 Others MS-Office, Visio, Clarity, VSS 6.0, Tortoise SVN, Provision, Becubic-FM, Smart Desk. Address: Plot No. 78, House No. 11, 3rd Main Road, CBI Colony, Perungudi, Chennai – 600 096 Date of Birth: 5th January, 1977. Note: Refer to the annexure for project details
- 3. A N N E X U R E Research Technology: BOCOMP (Branch Office Compensation) - Loss Data Migration Client: Libtery Mutual, USA Period: October 2014 – Till Date Role: Scrum Master / Technical Lead Description: WC Claims is a conglomeration of various systems maintained by Liberty Mutual, for processing Worker’s Compensation claims, namely BoComp, ESR, MCS, ExPRS. BOCOMP: The BOCOMP system is part of Commercial Market Department. The purpose of this system is to provide compensation to the employees of a business, when they file Worker’s compensation claims. BoComp interfaces with a number of other systems, either unidirectional or bi- directionally. The System system captures all WC claim details from the fields, and provides all associated claims processes for case management and Managed Care activities. The BOCOMP system accepts WC claim data capture from claim offices, FAST, ExPRS for registration and first report of injury. Indemnity, expense and some medical checks are printed locally and centrally. BOCOMP accepts WC policy and claim statistical data from Lewiston. The functionality of querying Special Claims Service Guide is also available in BOCOMP. This system is the major source of WC loss detail for the Data Warehouse Network incorporating the Processed Warehouse (HOCOMP) and the Loss Warehouse. It also generates various reports for the clients and end-users. Loss Data Migration: OFAC segment which pass the validate data to LDW (Loss Data Warehouse, which issues the cheque to claimant) was going to obsolete so, Liberty Mutual is going to move all the OFAC activities into BOCOMP going forward. As a phase1 (initial commit1) which is requirement gathering and mapping all the files of tables, copybooks and files which OFAC deals with LDW. Research Technology: MP BRE (Managed Payment – Business Rules Extraction) Client: Libtery Mutual, USA Period: April ‘2014 to September 2014 Role: Scrum Master / Technical Lead Description: Managed Payments application is used to make the payments for the Medical bills resulted from WC claim. Provides claim information to various vendors and also process the provider information from Liberty Networks and sends it to Bill review. • Process Process the Medical bills resulted from WC- Claim. Managed Payment further process the bills which got from Bill review, based on certain criteria either puts the payment on pending status and sends it to BOCOMP for further review (to have someone from claim’s department to look at the bill and to release it ) or sends the payment requests for TDU for the payments which are not in pending status • Provides eligible claim data to different vendors like First health, ACS, Progressive, MSC, Medrisk and Concentra. • Process the Provider’s information like Liberty networks and sends it to First health. • Assigns the Liberty Claim ID to RAM’s claim’s and sends it to first health for re-pricing. • Processed payment information/Provider checks sends to LDW. Research Technology: American Funds Services (AFS) Client: Capital Group, Texas, USA Period: Dec ‘2011 to March '2013. Role: Scrum Master / Sr. Software Engineer Description: American Funds is one of the nation’s largest mutual fund families, with more than $900 billion in assets under management. Our funds are distributed through financial professionals because we believe all investors benefit from ongoing professional advice. We offer 30 funds, including stock, bond, money market and balanced funds, which invest in securities from the United States and around the world. In addition, we offer the American Funds Target Date Retirement Series® (available for IRAs and tax-deferred retirement plans), college savings plans and a full line of retirement solutions. Regardless of their investment objectives, all of our funds are managed with careful attention to risk. Our unique combination of strengths includes these five factors: A long-term, value-oriented approach. We seek to buy securities at reasonable prices relative to their prospects and hold them for the long term. An extensive global research effort. Our investment professionals travel the world to find the best investment opportunities and gain a comprehensive understanding of companies and markets.
- 4. The multiple portfolio counselor system. Our unique approach to portfolio management, developed more than 50 years ago, blends teamwork with individual accountability and has provided American Funds with a sustainable method of achieving fund objectives. Experience investment professionals. American Funds portfolio counselors have an average of 26 years of investment experience, providing a depth of knowledge and broad perspective that few organizations have. A commitment to low management fees. The American Funds provide exceptional value for shareholders, with management fees that are among the lowest in the mutual fund industry. The American Funds are managed by Capital Research and Management CompanySM — one of the oldest and most respected investment firms in the country. For nearly 80 years, we have followed a consistent philosophy to benefit their investors. Research Technology: Total Retirement Accounting Capabilities (TRAC) Client: DST Systems (Kensas, USA) Period: June ‘2010 to Dec ‘2011. Role: Sr. Software Engineer Description: TRAC is the pension plan recordkeeping portion of the TA2000 Mutual Fund System. It handles both tax qualified and non-qualified plans. Tax qualified plans are retirement plans established by an employer that meet specific IRS guidelines including these features: • Contributions must be made with pre-tax dollars. • Contributions must grow on a tax-deferred basis. • Contributions and earnings are fully taxable when withdrawn. • Employers may not discriminate against any employee’s plan participation. • TRAC tracks invested monies for each participant in a plan. TRAC handles not only Mutual Fund investment Vehicles (funds), it also handles stock, cash and other types of investements. Research Technology: CA-ITS (California - Inter Plan Teleprocessing System) Client : Anthem BCBS - Blue Cross Blue Shield / Well Point (US) Period: Oct ‘2006 / June ‘2009. Role: Team Lead Description: The nation's largest health insurer, Well Point (formerly Anthem), the company provides health insurance and services, primarily under the Blue Cross and Blue Shield names, to about 34 million medical members in 14 states. ITS sends and receives Submission Formats claims (SF), Remittance Formats Claims (RF), Disposition Formats Claims (DF), and adjustment to other Blue plans external to Well Point on ITS. They are sent / received depending on which system is designated as the home/host system for processing a claim. SF and RF are sent from the Host system to the Home system, while DF is sent from the Home system to the Host system. Adjustments can be sent in either direction. An SF contains claims data needed to be processed by the Home system. A DF has the processed claim information to be used by the Host system. The RF contains payment information to be used by the Home system. ITS sends claim information to the local claim systems within Well Point (WGS 2.0 Claims Processing and STAR) via EDI. Disposition information is sent from the claims systems to ITS along with Host claim information. ITS will also send/receive remittance information to the finance system (Central Finance System). WGS 2.0 Claims Processing processes all Host claims. STAR does not process any Host claims. The ITS system resides on an IBM 0S/390 Mainframe The WGS 2.0 Claims Processing system, the EDI system and the STAR Claims Processing system also reside on the same mainframe. Information is passed from ITS to other Blue plans external to Well Point on ITS via NDM. Research Technology: Corporate Procurement And Requisition System (CPARS). Client : FORD North America Period: Jun ‘2006 to Oct ‘2006 Role: Sr. Software Engineer (Associate Consultant - Projects (Level 3) Description: Corporate Systems is replacing their legacy billing system with HiAffinity, a DSTi developed system. This new application will fulfill the billing requirements at an enterprise level for many billing groups and will potentially consolidate many of the billing efforts for DST Systems billing into one flexible and scalable billing solution. In order to more efficiently transmit usable data from all platforms within the TA2000 system(i.e. DFH, DFE, DTC), there are items that impact HiAffinity processing and are being reviewed for possible gained efficiencies from the source system. This Project addresses the highest priority items as identified by the TA2000, Finance & Control and Corporate Systems teams. Research Technology: Nationwide Client: CITIBANK–NY–USA Period: Oct ‘2003 to July ‘2006 Role: Team Member
- 5. Description: CBNA is Citibank North America, which caters to the retail/consumer banking industry in North America. CBNA is primarily into consumer banking and folds under the Global Consumer Bank of Citibank. CBNA systems identify every customer against a Financial Institution Market Place (FIMP). Each market place is a defined by a FIMP Code in the CBNA systems. A major restriction of this FIMP based design is that customer relationships for access, pricing, and combined statements cannot be cross-FIMP. In fact, a customer needs separate relationship in each FIMP where they have an account. If Citibank acquires another bank that operates in multiple states and allows relationship banking across those states, the current design will cause some of those clients to lose that capability when they are converted onto CBNA systems. The aim of the Nationwide Processing Project is to remove the current customer experience processing restrictions that are based on FIMP code while keeping the FIMP code in the data structure and processing logic, because it supports the needed operational separation, marketplace differentiation and legal requirements. TRF – 11 Technical Request Form (TRF) deals with Re-investment of Certificate of Deposit (RCD). On the month prior to the month of maturity of a CD, TIPS sends a CD reinvestment form to each customer. The customer may fill in the form describing his/her reinvestment instructions, and mail it to the RCD back office. When the back office receives a customer's instructions for CD reinvestment, it uses the RCD online system to warehouse the request. On the day of the maturity RCD will process transactions according to the warehoused instructions using a file, RCD has extracted from TIPS, for verification. Instructions may include opening one or more new accounts with the funds, mailing the fund back to the customer via a bank check or having the money transferred to an existing account. TRF – 17 A Online Overdraft System (OLOD) is an on-line exception processing system that is used by branches, business representatives and back offices to make decision regarding overdraft processing. OLOD processes CAS, SI, and CITIGOLD account exception items. The major functions of OLOD are as follows: Item Processing For Exceptions Authority Management Subsystem Account Closing Process Signature Verification Processes Research Technology: Health Application Support Client: ATHENA INC USA Period: April ‘2002 to Oct ‘2003 Role: Team Member Description: The Application covers (a) Policy Issuance & Transactions (b) Claims Handling (c) Rating On Demand (d) Inquiry System (e) Health Interactive Claims System & (f) Online Policy Update System. The project involves Application support of existing applications in Health Insurance Domain to take care of (I) minor enhancements and (II) major enhancements mostly due to (a) implementation of existing policies in new states in USA (b) introduction of new policies in one or more states in USA, (c) Rate/terms changes & Regulatory changes.
- 6. Description: CBNA is Citibank North America, which caters to the retail/consumer banking industry in North America. CBNA is primarily into consumer banking and folds under the Global Consumer Bank of Citibank. CBNA systems identify every customer against a Financial Institution Market Place (FIMP). Each market place is a defined by a FIMP Code in the CBNA systems. A major restriction of this FIMP based design is that customer relationships for access, pricing, and combined statements cannot be cross-FIMP. In fact, a customer needs separate relationship in each FIMP where they have an account. If Citibank acquires another bank that operates in multiple states and allows relationship banking across those states, the current design will cause some of those clients to lose that capability when they are converted onto CBNA systems. The aim of the Nationwide Processing Project is to remove the current customer experience processing restrictions that are based on FIMP code while keeping the FIMP code in the data structure and processing logic, because it supports the needed operational separation, marketplace differentiation and legal requirements. TRF – 11 Technical Request Form (TRF) deals with Re-investment of Certificate of Deposit (RCD). On the month prior to the month of maturity of a CD, TIPS sends a CD reinvestment form to each customer. The customer may fill in the form describing his/her reinvestment instructions, and mail it to the RCD back office. When the back office receives a customer's instructions for CD reinvestment, it uses the RCD online system to warehouse the request. On the day of the maturity RCD will process transactions according to the warehoused instructions using a file, RCD has extracted from TIPS, for verification. Instructions may include opening one or more new accounts with the funds, mailing the fund back to the customer via a bank check or having the money transferred to an existing account. TRF – 17 A Online Overdraft System (OLOD) is an on-line exception processing system that is used by branches, business representatives and back offices to make decision regarding overdraft processing. OLOD processes CAS, SI, and CITIGOLD account exception items. The major functions of OLOD are as follows: Item Processing For Exceptions Authority Management Subsystem Account Closing Process Signature Verification Processes Research Technology: Health Application Support Client: ATHENA INC USA Period: April ‘2002 to Oct ‘2003 Role: Team Member Description: The Application covers (a) Policy Issuance & Transactions (b) Claims Handling (c) Rating On Demand (d) Inquiry System (e) Health Interactive Claims System & (f) Online Policy Update System. The project involves Application support of existing applications in Health Insurance Domain to take care of (I) minor enhancements and (II) major enhancements mostly due to (a) implementation of existing policies in new states in USA (b) introduction of new policies in one or more states in USA, (c) Rate/terms changes & Regulatory changes.