Steve Lewin 10 September 2009
Analyze Benefits Analyze Barriers Determine Time Criticality Assign Weighting Score Initiatives Prioritize Initiatives Assess Individual Initiative vs. Hurdle Reassess initiative performance
High Low High Major Initiatives “ Low-Hanging Fruit” Low Non-justifiable Secondary Initiatives Barriers (CSF’s, Costs, External Risks) Benefits (Quantifiable, Subjective, Intangible)
High Low High Major Initiatives “ Low-Hanging Fruit” Low Non-justifiable Secondary Initiatives Barriers Benefits Rewards & Risks can change over time (note initiative A to A’). Time A A’
Quantifiable Incremental Revenue / Market Share ROI Profit Improvement Productivity Improvement Cost reductions Cost avoidance
Tangible / Non-Quantifiable Regulatory compliance Quality improvement Customer Satisfaction increase Service Level Improvement Cycle Time improvement Intangible Environmental impact Public relations (external image) Employee satisfaction
Critical Success Factors Data Collection Technological Feasibility System Implementation Organizational Support Management Commitment Cost or Difficulty of Implementation External Risk Factors Competitor actions Economic conditions Obsolescence
Sensitivity to: Market Share implications Risk as a factor of timing Calendar implications Competitor initiatives Workload result on delivery Coincidental product and service introductions Econometric variables
Use Relative Index (0-1) Utility application by consensus Select “key” measures for initiatives Develop Analytical Hierarchy of Performance Measures Adapt for Management priority Identify Mission-critical vs. “Nice-to-have”
Benefits Determine $’s and $ equivalents (for non-quantifiable) Apply weight for relative importance Develop cumulative benefit index (1-100) Barriers Determine cost or cost equivalence Weight by criticality Factor by risk Develop cumulative barrier index
Aggregate Index Build Matrix (Benefits to Barriers by initiative) Normalize Develop relative score Synergy Incremental additive effort to perform one analysis in conjuction with another (0 to 1) Default = 1 If synergy exists, subsequent effort for secondary initiative reduced
Adapt factor weightings Group by time frame Prioritize by aggregate index Schedule based on available budget Reassess on quarterly basis
Methodology Quantify benefits in $’s by year Expected  / High / Low Estimate implementation and operating costs in $’s by year Expected  / High / Low Determine ROI Range Compare to hurdle rate Assess Risk Determine Risk / Reward Value Recommend further study or table initiative
Post-Implementation review at quarterly intervals Compare projected volume to actual Determine reasons for variance If applicable, revise forecast Update measures and weights based on confidence levels

Portfolio Scorecard Methodology

  • 1.
    Steve Lewin 10September 2009
  • 2.
    Analyze Benefits AnalyzeBarriers Determine Time Criticality Assign Weighting Score Initiatives Prioritize Initiatives Assess Individual Initiative vs. Hurdle Reassess initiative performance
  • 3.
    High Low HighMajor Initiatives “ Low-Hanging Fruit” Low Non-justifiable Secondary Initiatives Barriers (CSF’s, Costs, External Risks) Benefits (Quantifiable, Subjective, Intangible)
  • 4.
    High Low HighMajor Initiatives “ Low-Hanging Fruit” Low Non-justifiable Secondary Initiatives Barriers Benefits Rewards & Risks can change over time (note initiative A to A’). Time A A’
  • 5.
    Quantifiable Incremental Revenue/ Market Share ROI Profit Improvement Productivity Improvement Cost reductions Cost avoidance
  • 6.
    Tangible / Non-QuantifiableRegulatory compliance Quality improvement Customer Satisfaction increase Service Level Improvement Cycle Time improvement Intangible Environmental impact Public relations (external image) Employee satisfaction
  • 7.
    Critical Success FactorsData Collection Technological Feasibility System Implementation Organizational Support Management Commitment Cost or Difficulty of Implementation External Risk Factors Competitor actions Economic conditions Obsolescence
  • 8.
    Sensitivity to: MarketShare implications Risk as a factor of timing Calendar implications Competitor initiatives Workload result on delivery Coincidental product and service introductions Econometric variables
  • 9.
    Use Relative Index(0-1) Utility application by consensus Select “key” measures for initiatives Develop Analytical Hierarchy of Performance Measures Adapt for Management priority Identify Mission-critical vs. “Nice-to-have”
  • 10.
    Benefits Determine $’sand $ equivalents (for non-quantifiable) Apply weight for relative importance Develop cumulative benefit index (1-100) Barriers Determine cost or cost equivalence Weight by criticality Factor by risk Develop cumulative barrier index
  • 11.
    Aggregate Index BuildMatrix (Benefits to Barriers by initiative) Normalize Develop relative score Synergy Incremental additive effort to perform one analysis in conjuction with another (0 to 1) Default = 1 If synergy exists, subsequent effort for secondary initiative reduced
  • 12.
    Adapt factor weightingsGroup by time frame Prioritize by aggregate index Schedule based on available budget Reassess on quarterly basis
  • 13.
    Methodology Quantify benefitsin $’s by year Expected / High / Low Estimate implementation and operating costs in $’s by year Expected / High / Low Determine ROI Range Compare to hurdle rate Assess Risk Determine Risk / Reward Value Recommend further study or table initiative
  • 14.
    Post-Implementation review atquarterly intervals Compare projected volume to actual Determine reasons for variance If applicable, revise forecast Update measures and weights based on confidence levels