Division Meeting 
September 5, 2014
Thoughts for Reflection 
• What will a future graduate of Carolina look 
like? 
• What am I doing in my work area to contribute 
to achieving our university’s mission? 
• What am I doing to learn more about and 
understand our students and their college 
environment? 
• How am I participating in “learning 
organizations” to learn about and utilize best 
educational and business practices?
A learning organization is an 
organization skilled at creating, acquiring, 
and transferring knowledge, and at 
modifying its behavior to reflect new 
knowledge and insights. 
-Garvin (1993)
Thoughts for Reflection 
• In what ways am I engaged in my own 
professional and personal development that 
adds value to my contributions to my work, my 
family, and my community? 
• In what ways do I model behavior for our 
students?
Today’s Agenda 
o Welcome new employees 
o A quick look back 
o A focus on the university 
o A focus on the division 
o Is college doomed? 
o Thoughts for reflection
Welcome ! 
to New Employees – 
and Students!
Celebrating our Past Year 
…and preparing for the year to come 
A sampling of: 
 Major accomplishments 
 Individuals making significant contributions 
 Contingency management for the year and 
future
Our Commitment to the 
University’s Mission 
 On Your Time (OYT) 
 USC Connect and GWLD 
 OneCarolina 
 Student Success Collaborative and BTCMTM 
 Secure Carolina
Our Commitment to the 
University’s Mission 
 Addressing the Campus Rape Culture 
 Campus Safety 
 Recruitment, Retention, and Delivering on 
the Promise 
 Calendaring 
 Value added student experiences
Our Division’s Focus 
• Strategic planning, assessment, and 
innovation 
• Websites 
• First-year study 
• Division master facilities plan 
• OneCarolina
Our Division’s Focus 
• BIG DATA: high tech-higher TOUCH 
• The cost of high risk student behavior 
• Student populations and programs to scale 
• Student employability 
• Personal and professional development 
• Graduate student services
“A ‘crumbling paradigm’ is a condition in which an 
institution or industry has outlasted its operating 
assumptions. The condition is detected when the 
business or the mission results of an industry or a 
company within an industry are flat or declining while 
more and more resources are consumed. When this 
happens, the institution or industry goes into an 
irreversible decline until a new operating model takes 
its place.” 
- Lopez (2013)
New Performance Criteria 
• Freshman to sophomore 
retention rates 
• Sophomore to senior 
persistence rates 
• Graduation rates 
• Length of time to degree 
• Placement 
• Gainful employment 
• Manageable debt 
• Institutional default rates 
• Value added 
• Life-long learner 
• # of Pell Grant recipients 
NEXT: 
Transferability
Astin’s Input - Environment - Outcomes 
Model 
INPUT 
ENVIRONMENT 
OUTCOMES 
• Undergraduate enrollment 
• Average SAT 
• Persistence 
• Graduation 
• Employability 
WTC – Degree Programs, Courses 
BTC Matters - Involvement 
• Student Affairs & Academic Support 
• Undergraduate Research 
• International Programs 
o Internships 
o Service 
o Leadership 
• 24,000+ undergraduates 
• 5,046 new freshmen 
• Average SAT score: 1207 
- Astin (1993)
Changes 
• Is college doomed? 
• Are we expected to cure “all of societies 
ills?” 
• Freedom to travel, phone fixes, cameras 
and transparency 
• Creating the magic
8 Simple Rules 
1. Teach the students you have, not the ones you think you 
should have. 
2. The university can make you the instructor of record for 
a given course, but it cannot make you any student’s 
teacher. Only the student can make you her teacher, by 
accepting you in that role. 
3. Never say you teach the subject matter, not the 
students. The subject matter has nothing to learn 
from you. 
4. The work you do for a course is less important than the 
work your students do. They learn less from it.
8 Simple Rules 
5. It is essential to challenge your students, but it isn’t 
enough. You must also believe in them, encourage 
them, and guide their efforts. 
6. We all want to believe we have some share in our students’ 
successes. Their failures we tend to regard as their own. 
Rethink this. 
7. Do not defend yourself against students’ responses to 
your teaching. Seek out their perceptions and work to 
comprehend them. Boredom, anger, silence, 
helplessness, apathy, rudeness, and resentment are all 
messages waiting to be decoded. 
8. Make learning fun. - Miller (2014)
Thoughts for Reflection 
• What will a future graduate of Carolina look 
like? 
• What am I doing in my work area to contribute 
to achieving our university’s mission? 
• What am I doing to learn more about and 
understand our students and their college 
environment? 
• How am I participating in “learning 
organizations” to learn about and utilize best 
educational and business practices?
A learning organization is an 
organization skilled at creating, acquiring, 
and transferring knowledge, and at 
modifying its behavior to reflect new 
knowledge and insights. 
- Garvin (1993)
Thoughts for Reflection 
• In what ways am I engaged in my own 
professional and personal development that 
adds value to my contributions to my work, my 
family, and my community? 
• In what ways do I model behavior for our 
students?
References 
• Astin, A. (1993). Assessment for excellence: The philosophy and practice of 
assessment and evaluation in higher education. Phoenix, AZ: Oryx Press. 
• Garvin, David. “Building a Learning Organization.” Harvard Business Review July 
1993: 78-92. 
• Lopez, Jorge. “How to Create Competitive Advantage by Evaluating Crumbling 
Paradigms.” Gartner.com, 29 Mar. 2013. Web. 
• Miller, David. University of South Carolina Center for Digital Humanities and 
English Professor.

Sept. 5, 2014 Division of Student Affairs and Academic Support meeting

  • 1.
  • 3.
    Thoughts for Reflection • What will a future graduate of Carolina look like? • What am I doing in my work area to contribute to achieving our university’s mission? • What am I doing to learn more about and understand our students and their college environment? • How am I participating in “learning organizations” to learn about and utilize best educational and business practices?
  • 4.
    A learning organizationis an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights. -Garvin (1993)
  • 5.
    Thoughts for Reflection • In what ways am I engaged in my own professional and personal development that adds value to my contributions to my work, my family, and my community? • In what ways do I model behavior for our students?
  • 6.
    Today’s Agenda oWelcome new employees o A quick look back o A focus on the university o A focus on the division o Is college doomed? o Thoughts for reflection
  • 7.
    Welcome ! toNew Employees – and Students!
  • 8.
    Celebrating our PastYear …and preparing for the year to come A sampling of:  Major accomplishments  Individuals making significant contributions  Contingency management for the year and future
  • 9.
    Our Commitment tothe University’s Mission  On Your Time (OYT)  USC Connect and GWLD  OneCarolina  Student Success Collaborative and BTCMTM  Secure Carolina
  • 10.
    Our Commitment tothe University’s Mission  Addressing the Campus Rape Culture  Campus Safety  Recruitment, Retention, and Delivering on the Promise  Calendaring  Value added student experiences
  • 11.
    Our Division’s Focus • Strategic planning, assessment, and innovation • Websites • First-year study • Division master facilities plan • OneCarolina
  • 12.
    Our Division’s Focus • BIG DATA: high tech-higher TOUCH • The cost of high risk student behavior • Student populations and programs to scale • Student employability • Personal and professional development • Graduate student services
  • 13.
    “A ‘crumbling paradigm’is a condition in which an institution or industry has outlasted its operating assumptions. The condition is detected when the business or the mission results of an industry or a company within an industry are flat or declining while more and more resources are consumed. When this happens, the institution or industry goes into an irreversible decline until a new operating model takes its place.” - Lopez (2013)
  • 14.
    New Performance Criteria • Freshman to sophomore retention rates • Sophomore to senior persistence rates • Graduation rates • Length of time to degree • Placement • Gainful employment • Manageable debt • Institutional default rates • Value added • Life-long learner • # of Pell Grant recipients NEXT: Transferability
  • 15.
    Astin’s Input -Environment - Outcomes Model INPUT ENVIRONMENT OUTCOMES • Undergraduate enrollment • Average SAT • Persistence • Graduation • Employability WTC – Degree Programs, Courses BTC Matters - Involvement • Student Affairs & Academic Support • Undergraduate Research • International Programs o Internships o Service o Leadership • 24,000+ undergraduates • 5,046 new freshmen • Average SAT score: 1207 - Astin (1993)
  • 17.
    Changes • Iscollege doomed? • Are we expected to cure “all of societies ills?” • Freedom to travel, phone fixes, cameras and transparency • Creating the magic
  • 18.
    8 Simple Rules 1. Teach the students you have, not the ones you think you should have. 2. The university can make you the instructor of record for a given course, but it cannot make you any student’s teacher. Only the student can make you her teacher, by accepting you in that role. 3. Never say you teach the subject matter, not the students. The subject matter has nothing to learn from you. 4. The work you do for a course is less important than the work your students do. They learn less from it.
  • 19.
    8 Simple Rules 5. It is essential to challenge your students, but it isn’t enough. You must also believe in them, encourage them, and guide their efforts. 6. We all want to believe we have some share in our students’ successes. Their failures we tend to regard as their own. Rethink this. 7. Do not defend yourself against students’ responses to your teaching. Seek out their perceptions and work to comprehend them. Boredom, anger, silence, helplessness, apathy, rudeness, and resentment are all messages waiting to be decoded. 8. Make learning fun. - Miller (2014)
  • 20.
    Thoughts for Reflection • What will a future graduate of Carolina look like? • What am I doing in my work area to contribute to achieving our university’s mission? • What am I doing to learn more about and understand our students and their college environment? • How am I participating in “learning organizations” to learn about and utilize best educational and business practices?
  • 21.
    A learning organizationis an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights. - Garvin (1993)
  • 22.
    Thoughts for Reflection • In what ways am I engaged in my own professional and personal development that adds value to my contributions to my work, my family, and my community? • In what ways do I model behavior for our students?
  • 23.
    References • Astin,A. (1993). Assessment for excellence: The philosophy and practice of assessment and evaluation in higher education. Phoenix, AZ: Oryx Press. • Garvin, David. “Building a Learning Organization.” Harvard Business Review July 1993: 78-92. • Lopez, Jorge. “How to Create Competitive Advantage by Evaluating Crumbling Paradigms.” Gartner.com, 29 Mar. 2013. Web. • Miller, David. University of South Carolina Center for Digital Humanities and English Professor.