ServiceContract

ServiceContract

• 1.
  1465 HamiltonPkwy Itasca, IL60143 Phone:630-787-5343 Service Agreement This service contract has been agreed upon by _______________________________________________ __________________________________________________________ (Customer’sName andAddress) Start date ___ /____ Complete Date ___ /_____ Contractedby PowerGreatLakes,Inc. The service providerhasagreedtoprovide _____ visitsat_________ intervals(typicallyfourvisitsatsix‐ monthintervals) toperformoperationandmaintenance servicesforthe owner’s Perkinsunit. The service activitieswill be providedandcompletedinaccordance withthe termsandconditionsattached to thisagreement. Specificactivitiesare listedinthe ‘Maintenance Checklist’formand alsoinclude the following:  Fuel System Inspection*  Lubricating System Inspection*  Coolant System Inspection*  Exhaust System Inspection*  Air Intake System Inspection*  Engine Control System Inspection* *Services if applicable Thisagreementshall lastforthe termof _______________________________ The fee for the service providedunderthisagreementshallbe $_____________ Paymentshall be made uponthe signingof thisagreement. Additional feesforanyservice,installation,orreplacementpartsshall be discussedandagreed upon before itisperformed. The service providershall provide additional unscheduledservicesandmaterialsuponnotificationof any conditionthatthe service providerbelievescanadversely affectthe operationsof the PGL. The undersignedowneracknowledgesand agreesthatthe informationabove iscorrectand complete. The owneralsoagreestopayall charges underthe agreementwhendone. ________________________________ _________________________________ Service Provider PrintedName ________________________________ _________________________________ SystemOwner Printedname  Starting System Inspection*  Charging System Inspection*  Electrical System Inspection*  Transfer Switch Inspection*  Engine Ignition System Inspection*  Generator System Inspection*
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  (These may bealtered by Power Great Lakes) 1.) Provisionsof Services‐ The ownerandservice providerhave agreedthatthe servicesare providedonanas neededbasistofulfill the owner’sresponsibilitytooperate andmaintainthe system inaccordance withthe Illinois Department of Financial and Professional Regulation (IDFPR). The parties acknowledge thatregulationscanchange andthere maybe an increase inthe level of service whichwas initiallyagreedupon. 2.) Owner’sObligationfor System Maintenance‐ The ownermustpromptlynotifythe service providerof anyknowndefects,problems,orcomplaints. 3.) UnscheduledVisits‐ Uponnotice bythe owneror The Illinois Department of Financial and Professional Regulation (IDFPR), the service providershall be requiredtoperformemergencyservices, whichmay include repairsandreplacements. These will correctconditionswhichcanpose orare likely to pose a riskto the PGL, publichealth,publicsafety,orthe environment. The ownerwillbe responsible for payingthe service providerforadditionalservicesandproducts. 4.) Access‐ The ownerwill grantthe service provideraccesstothe unit for service includedinthe agreement. 5.) Natural and Man‐Made EventsExcluded‐ The service providerwill have noliabilityor obligationsinconnectionwithanydamage resultingfromelectrical outage,storms,flooding,lightening, earthquakes,oranyact of nature. The ownerwill thenbe responsible forall costsincurred in connectionwithsuchevents. 6.) Delays‐ The service providershall notbe liable fordelaysinperformanceornon‐ performance causedby circumstancesbeyondcontrol. Sucheventsincludebutare not limitedtostorms,flooding, fires,governmentactions,laborstrikes,laborshortage,orthe inabilitytoobtainmaterials,equipment or transportation. 7.) Fees‐ The service feesare listedbelow. The service providermustprovide atleast30 days notice of rate changes. • Labor $$120.00/hr • Non‐businesshours $$160.00/hr • Travel Time $$120.00/hr • Consumables+ Environmental 10% of Labor
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  8.) Payment‐ Theownershall payforthe servicesprovidedinaccordance withthe paymentterms listedoninvoicessubmittedbythe service provider. Unpaidbalancesremainingafter_____ days from the date of the invoice shall accrue interestata rate of _____% per month. The ownerisalso responsible forpayingall attorneyfeesandexpenses,courtcosts,andany othercosts incurredbythe service providertocollectanyoverdue balancesandinterest. 9.) Termination‐ Failure topaymay resultinthe service providerterminatingthe agreement withoutnotice andshall have nofurtherobligationsif anyamountremainsunpaidafter_____ days fromthe date of the invoice. 10.) Service ProviderLiability‐ The service provider’sliabilityunderthisagreementforanydefector failure islimitedtoanexchange of the productand/or a returnof the amountspaidfor service/materials. Noclaimshall exceedthe total paidforthe service/materialsforwhichdamagesare claimed. The service providerisnotliable forlostprofitsorincidentaldamages. 11.) Non‐waiver‐ Noactionor inactiononthe part of the service providershall be deemedawaiver of rights,remedies,breaches,orsubsequentdefaultsbythe ownerinthe performance of orcompliance withthe termsof thisagreement. 12.) Transferability‐ Thisagreementcannotbe transferred,delegated,orotherwise assignedtoany party withoutthe priorwrittenconsentof the service provider. Thisagreementandthe rightsand obligationsmaybe assignedbythe service providerwithoutthe consentof the owner,provided such assignmentistoanotherPGL Inc. certifiedservice provider. 13.) Severability‐ If anytermor provisionof thisagreementisdeemedtobe invalidor unenforceable,suchadeterminationwill notaffectanyof the remainingtermsandprovisions. All such remainingtermsandprovisionswill remaininfull force andeffect. 14.) RequiredMediation‐ All partieswill agree thatanydisputes,includingthe constructionor applicationof thisagreement,shall be submittedtomediationbetweenthe service providerand owner. All itemsmustbe fullydocumented. If the mediationdoesnotresultinamutual settlement withinone yearfromthe date submitted,eachpartyhasthe rightto enforce obligationsinacourt of law. All reasonable attorneyfees,courtcosts,andexpensesincurredbythe prevailingpartyare to be paidin full bythe otherparty,as allowedbythe applicable law. 15.) Modifications‐ The termsof thisagreementcanonlybe modifiedif all involvedpartieshave givena writtenagreement.