End of July‐September 2014 Quarter 
sewellsgroup.com
About Sewells Group 
ADCI Survey Methodology Summary of Respondents 
Automotive Dealer Confidence 
Index 
AUTOMOTIVE 
G Page 1 sewellsgroup.com 
SEWELLS GROUP 
DEALER 
CONFIDENCE 
INDEX 
Globally, confidence indices are viewed as reliable precursors to business 
performance. Such indices aim to capture and quantify the sentiment of 
various industry stakeholders – be it CXOs, suppliers, vendors or distribution 
partners who usually are in the middle of the action. People within the 
industry, typically use these indices to get a sense of stakeholder sentiment 
and optimize their actions in line with the sentiment. Market analysts, on the 
other hand, interpret theses indices as a ‘lead indicators’ of the performance 
of a particular industry or sector. An accurate, representative index may 
demonstrates a high level of correlation with actual business performance. 
The automotive industry in India has been a sunrise sector contributing a 
significant share to country’s GDP. A healthy and growing domestic market, an 
active and constructive involvement from the government, growth of 
domestic auto manufacturers to become true global players and presence of 
multiple global brands in the country have made sure that this industry has 
come of its age. With everything else being executed at a global scale and with 
global vision, we believe that the time has come for Indian auto industry to 
have a dealer confidence index. 
The important role played by auto dealers in this industry is already known. 
With their unique position at the market place, auto dealers are usually in 
touch with ground realities. And therefore such an indicator should be able 
position itself as useful signalling device for various stakeholders within the 
automotive industry eco‐system.
S 
About Sewells Group 
Automotive Dealer Confidence 
Index 
ADCI Survey Methodology Summary of Respondents 
Page 2 sewellsgroup.com 
Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of 
dealer sentiment about their business over next six months from the time it 
is being captured. It will be published on a quarterly basis. 
Within the automotive industry, dealers enjoy a unique position close to the 
‘action on the ground’. They are in constant touch with prospects, customers, 
factory staff, competition dealers, financiers and other market 
intermediaries. Consequently, each dealer gets exposed to a plethora of 
information that in turn shapes his / her sentiment about the future of 
markets and businesses. The Sewells Group Automotive Dealer Confidence 
Index (ADCI) is an attempt to capture and quantify this well informed 
sentiment of the auto dealers from across the length and breadth of the 
country, representing multiple brands and product categories. We aim to be 
able to represent this collective sentiment in the form of an index, whose 
movement over time will reliably predict the direction of the wholesale and 
the retail sales within the industry. 
We believe publication of such an index will allow industry stakeholders to 
have meaningful conversations in time, which in turn will help them put 
together better strategies to perform at the market place.
About Sewells Group 
Automotive Dealer Confidence 
Index 
ADCI Survey Methodology Summary of Respondents 
Page 3 sewellsgroup.com 
TThe Sewells Group ADCI is designed to be a quarterly index that will be 
computed on the basis of responses received to a structured questionnaire 
from the automotive dealer fraternity in Indian market. The questionnaire 
attempts to capture their sentiment about economy in general and their 
business in particular on a six month forward horizon. 
Sewells Group proposes to track the trend of the index which will offer an 
insight into the future direction of the market. We believe that it is the 
movement of the index which will offer greater insights than the absolute 
value of the index in a particular quarter. 
In this third edition of the ADCI, we attempt to capture the sentiment of the 
dealer fraternity at the end of Jul‐Sep quarter of 2014. The findings of this 
survey are compared with the findings of the first & second edition to map 
the trend. We propose to repeat the survey at the end of each following 
quarter. Sewells Group proposes to increase the sample size of the survey in 
future. 
For this edition, a questionnaire was distributed electronically (by email) to 
the dealer fraternity in India. A total of 178 responses received, from dealers, 
representing 23 brands were used to compute the index. Every effort has 
been made to ensure that the index is statistically meaningful and 
representative of dealer sentiment. However, we advise reader discretion 
while considering the statistical significance. At this stage, ADCI is designed 
only for “indicative” purposes. 
The third edition of the survey represents an interesting point, when the 
government has started taken major policy decision. The business fraternity 
has welcome the efforts of the government with the positive sentiment 
about future. Automotive dealers‐an important part of country's business 
fraternity, expect that, an improved economic environment & government 
policies will translate into improved performance for them.
About Sewells Group 
Automotive Dealer Confidence 
Index 
ADCI Survey Methodology Summary of Respondents 
98 CITIES 23 BRANDS 
13% 
31% 
52% 
25% 
20% 
35% 
20% 
4% 
8% 
33% 
0% 
4% 
34% 
Page 4 sewellsgroup.com 
TOTAL NUMBER OF RESPONDENTS 
PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES 
64 
18 38 
14 
6 6 
PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES 
PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES OVERALL 
55% 
62% 
BEFORE 1975 
1975 ‐ 1990 
1990 ‐ 2005 
AFTER 2005 
AGE OF DEALERSHIPS LOCATION OF RESPONDENTS 
BRANDS REPRESENTED 
4% 
112 63% 
26% 
11% 
46 
20 
178
PESSIMISTIC MODERATELY PESSIMISTIC NEUTRAL MODERATELY OPTIMISTIC OPTIMISTIC 
OVERALL 
PASSENGER 
CARS 
14 
8 
COMMERCIAL 
-3 VEHICLES 
TWO-WHEELERS 35 
-100 -80 -60 -40 -20 0 +20 +40 +60 +80 +100 
Page 5 sewellsgroup.com 
SEWELLS GROUP 
AUTOMOTIVE 
DEALER 
CONFIDENCE 
INDEX 
END OF JUL-SEP 14 QUARTER 
INDIA 
The ADCI is designed to vary between ‐100 and +100, where an index score of 
‐100 represents the most pessimistic outlook, and +100 indicates the most 
optimistic outlook. The index is based on how dealers see the overall market 
and their businesses performing in next six months 
The high level findings of the second edition of the survey are given below: 
 The overall ADCI stood at +14 indicating an optimistic sentiment s amongst 
the dealers surveyed. 
 The passenger car ADCI stands at +8, representing a mildly optimistic 
sentiment amongst dealers. 
 The commercial vehicle ADCI stands at ‐3, indicating a mildly pessimistic 
outlook of the commercial vehicle dealers. 
 The two wheeler dealers reflect the most optimistic sentiment of all the 
segments with an ADCI of +35, indicating a moderately optimistic 
sentiment of the two wheeler dealers.
+100 
+80 
+60 
+40 
+20 
-20 
-40 
-60 
PESSIMISTIC NEUTRAL OPTIMISTIC 
MODERATELY 
OPTIMISTIC 
-20 0 
OVERALL 
+14 
Page 6 sewellsgroup.com 
SEWELLS GROUP 
AUTOMOTIVE 
DEALER 
CONFIDENCE 
INDEX-TREND 
END OF JUL-SEP 14 QUARTER 
ADCI continues to show increase in dealer sentiments. The trends observed 
during the third edition of the survey are given below: 
 The index for passenger cars for the quarter shifted to mildly optimistic 
from being mildly pessimistic in the previous quarter. The index increased 
from‐3 during previous quarter to +8 in the current survey. 
 The index for two‐wheeler dealers moved from +18 during previous to 
+35 in current survey. The 17 point movement of the index indicates a 
significant positive movement of sentiment. 
 Commercial vehicle dealer remain mildly pessimistic, however 
sentiment shows a huge swing of 35 points in the positive direction. The 
index for commercial vehicle dealers increased from‐38 during previous 
quarter to ‐3 in the current survey. 
 The increase in optimism of the dealers of all the three segments has led 
to an increase of 14 points in overall ADCI for the quarter ending 
September 2014 up from 0 in the Apr‐Jun 2014 quarter. 
0 
-80 
-100 
MODERATELY 
PESSIMISTIC 
End of Q1-2014 End of Q2-2014 End of Q3-2014 End of Q4-2014 
-40 -3 
+13 
-32 
+18 
-38 
SEGMENT 
PASSENGER CARS 
TWO-WHEELERS 
COMMERCIAL VEHICLES 
End of Q1-2014 End of Q2-2014 End of Q3-2014 End of Q4-2014 
OVERALL 
PASSENGER 
CARS 
TWO-WHEELERS 
COMMERCIAL 
VEHICLES 
+8 
+35 
-3
Future view of manpower 
strength of the business 
page 8 page 9 
page 10 page 11 
page 12 page 15 
sewellsgroup.com 
Expected performance of the 
market as well as the 
dealership over the next six 
months 
Expected levels of sales, 
inventory and profits over the 
next six months 
View on the current situation 
of sales, inventory and profits 
vis‐à‐vis same period last year 
Impact of the current 
economic scenario on the 
market, as well as the 
dealership business 
View on the current situation 
of sales, inventory and profits 
vis‐à‐vis previous quarter 
02 
04 
06 
08 
01 Impact of the Current 
03 
05 
07 
Page 7 
Economic Scenario on the 
Market 
Expected Market 
Performance Over Next Six 
Months 
Dealership Performance vis‐a‐ 
vis Same Period Previous 
Year 
Expected Dealership 
Performance Over Next Six 
Months 
Impact of the Current 
Economic Scenario on the 
Dealership 
Expected Dealership 
Performance Over Next Six 
Months 
Dealership Performance vis‐a‐ 
vis Previous Quarter 
Expected Manpower 
Strength Over Next Six 
Months 
page 18 page 21 
SEWELLS GROUP 
ANALYSIS OF SURVEY FINDINGS 
The ADCI survey delves into the following areas: 
AUTOMOTIVE 
DEALER 
CONFIDENCE 
INDEX 
The following pages carry details of responses received during the 
third edition of the survey for questions covering the above areas. 
Sewells Group intends to administer the ADCI survey every quarter, 
and intends to track the movement of question‐level distribution 
on a quarterly basis. 
The findings of this survey are compared with the findings of the 
last 2 surveys which captured the sentiments of the dealer 
fraternity at the end of Jan‐Mar & Apr‐Jun quarters of 2014 to map 
the trend. 
This section of analysis presents the distribution of responses 
across multiple questions that were asked in the survey and 
compared with the findings of the previous surveys.
IMPACT OF THE 
 Majority of dealers feel that the current economic scenario is having a 
positive impact on the market. As compared to the quarter ending June 
2014, the dealers are more positive (up to 60% from 41%) about the 
economic scenario in the quarter ending September 2014. 
 Optimism amongst the passenger car dealers is also high, with about 55% 
of them feeling that current economic scenario has a positive impact on 
the market as against 34% who were of this opinion in the previous 
survey. 
 Two wheeler dealers are the most optimistic amongst all the segments, 
with 78% of dealers feeling that the current market scenario has a 
positive impact on the market. 
 Commercial vehicle dealers who were extremely pessimistic during 
previous survey have shown marked improvement in sentiments about 
the impact of economic scenario on the market during current survey (up 
from 16% to 45%). 
100% 
80% 
60% 
40% 
20% 
27% 
58% 
11% 
18% 
41% 
34% 
8% 
32% 
55% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
12% 
EXCITING POSITIVE NOT SO POSITIVE WORRISOME 
sewellsgroup.com 
1CURRENT 
ECONOMIC 
SCENARIO 
ON THE MARKET 0% 
4% 
% OF RESPONDENTS 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
7% 
Page 8 
3% 
33% 52% 
5% 
13% 
65% 
20% 
2% 0% 
45% 
55% 
0%
IMPACT OF THE 
 Over 50% of the dealers feel that the current economic scenario is 
encouraging for the dealership business as against the 34% at the end of 
previous quarter. 
 About 47% of passenger car dealers believe that economic scenario has a 
positive impact on their dealership (up from 22% in the quarter ending 
June 2014) 
 Two wheeler dealers are most optimistic about the impact of current 
economic scenario on their dealership business with 69% dealers 
reporting positive impact as compared to 62% at the end of previous 
quarter. 
 Commercial vehicle dealers are still pessimistic as in the quarter ending 
June 2014, with about 70% of dealers expressing that current economic 
scenario has a negative impact on their business. 
100% 80% 
RESPONDENTS 
60% 
40% 
OF % 20% 
26% 
53% 
18% 
20% 
46% 
29% 
12% 
37% 
45% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
16% 15% 
EXCITING POSITIVE NOT SO POSITIVE WORRISOME 
Page 9 sewellsgroup.com 
2CURRENT 
ECONOMIC 
SCENARIO 
ON THE DEALERSHIP 
0% 
3% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
5% 
6% 
3% 
44% 
37% 
54% 
26% 
4% 0% 
30% 
65% 
5%
3MARKET 
EXPECTED 
PERFORMANCE 
OVER NEXT SIX 
MONTHS 
 Overall, 70% dealers are optimistic about the expected market 
performance. However, there hasn’t been much difference since the last 
quarter where 67% were of the same opinion. 
 More dealers are exited (up to 8% up from 6%) and 69% of passenger car 
dealers expect the market performance to improve in next six months, 
this number has decreased slightly since the last survey where 72% were 
of the similar opinion. 
 Both the two wheeler dealers (up from 70% to 78%) and the commercial 
vehicle dealers (up from 39% to 60%) are optimistic about the market 
performance over next six months at the end of quarter ending 
September 2014, unlike their sentiment at the end of quarter ending 
June 2014. 
100% 
80% 
60% 
40% 
20% 
0% 
% OF RESPONDENTS 
‐40 
11% 
38% 
46% 
5% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
7% 
26% 
60% 
7% 
END OF Q3‐2014 
3% 
26% 
58% 
12% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
8% 
61% 
28% 
3% 
24% 
2% 
54% 
20% 
5% 
55% 
35% 
5% 
EXCITING POSITIVE NOT SO POSITIVE WORRISOME 
Page 10 sewellsgroup.com
EXPECTED 
PERFORMANCE 
 Overall, the dealers continue to remain as optimistic as they were in the 
previous quarter with 70% dealers positive about their performance in 
quarter ending September 2014). 
 A slight dip is seen in the excitement of the passenger car dealers with 
respect to their performance in the next six months as compared to that 
in the Apr‐Jun 2014 quarter (down from 75% to 70% in the quarter ending 
September 2014). 
 Two wheeler dealers are the most positive about their performance in 
the next six months with 83% expecting to perform better as against, the 
71% who were of the same opinion last quarter. 
 Commercial vehicle dealers have shown a marked improvement in their 
sentiment. 60% of these dealers feel that their dealership performance is 
going to be better in the next six months (up from 38% in the quarter 
ending June 2014). 
100% 
80% 
60% 
40% 
20% 
0% 
END OF Q1‐2014 
8% 
32% 
51% 
OVERALL 
END OF Q2‐2014 
7% 
23% 
59% 
11% 
END OF Q3‐2014 
5% 
23% 
58% 
14% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
10% 
60% 
27% 
3% 
26% 
13% 
4% 
57% 
10% 
50% 
25% 
15% 
EXCITING POSITIVE NOT SO POSITIVE WORRISOME 
% OF RESPONDENTS 
9% 
4DEALERSHIP 
OVER NEXT SIX 
MONTHS 
Page 11 sewellsgroup.com
100% 80% 
RESPONDENTS 
60% 
40% 
OF % 20% 
SALES INVENTORY PROFITS 0% 
29% 
24% 
27% 
20% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
20% 
37% 
23% 
20% 
END OF Q3‐2014 
14% 
34% 
35% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
17% 
11% 
Page 12 sewellsgroup.com 
5DEALERSHIP 
PERFORMANCE 
YEAR 
VIS-À-VIS SAME PERIOD 
PREVIOUS 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
 52% of the dealers in this quarter feel that their sales have improved as 
compared to the previous year; this is comparable to the 52% of the 
dealers who feel that the current economic scenario has a positive 
impact on their dealership. 
 About 44% of passenger car dealers feel that their dealership sales have 
increased with respect to same period last year. This isn’t a significant 
jump with respect to the opinion in the previous survey, where 36% of 
passenger car dealers were of the similar opinion. 
 Majority of two wheeler dealers feel that their sales this period is higher 
than the same period last year (up from 64% in quarter ending June 2014 
to 76% in quarter ending September 2014) 
 39% of the commercial vehicle dealers (up from 16% in previous quarter) 
feel that their sales have improved since last year. 
17% 
11% 
33% 
39% 
35% 
41% 
17% 
7% 11% 
28% 
50%
SALES INVENTORY PROFITS 
100% 
% OF RESPONDENTS 8% 
80% 
60% 
40% 
20% 
9% 
26% 
34% 
5% 
26% 
39% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
13% 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
Page 13 sewellsgroup.com 
5DEALERSHIP 
PERFORMANCE 
YEAR 
VIS-À-VIS SAME PERIOD 
PREVIOUS 
0% 
21% 
36% 
35% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
31% 
 Inventory corrections by dealers has not improved much since the last 
quarter. Overall, only 69% reporting higher inventory as against 66% at 
the end of previous quarter as compared to same period last year. 
 Inventory levels viz‐a‐viz same period previous year according to 82% of 
two wheeler dealers has increased. This is similar to the sentiment 
expressed by the dealers in the previous edition of the survey. 
 Inventory levels viz‐a‐viz same period previous year for both passenger 
cars and commercial vehicle dealers has increased as compared to the 
results of the previous survey (up from 58% to 64% and up from 54% to 
68% respectively). 
30% 
21% 
43% 
31% 
5% 
55% 
28% 
4% 
21% 
47% 
26% 
5%
100% 
80% 
60% 
40% 
20% 
41% 
26% 
20% 
29% 
32% 
27% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
24% 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
% OF RESPONDENTS 
Page 14 sewellsgroup.com 
5DEALERSHIP 
PERFORMANCE 
YEAR 
VIS-À-VIS SAME PERIOD 
PREVIOUS 
SALES INVENTORY PROFITS 0% 
43% 
24% 
21% 
12% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
13% 
 Dealers continue to express a pessimistic sentiment about their profits 
vis‐a‐vis same period previous year. 39% of dealers feel that their profits 
have increased as compared to same period last year, as against only 33% 
dealers feeling the same during the previous quarter survey. 
 The above sentiments are reflected across all the three segments. The 
two wheeler dealers (down to 48% from 50% at the end of previous 
quarter) and the passenger car dealer (at 37% up from 30% at the end of 
previous quarter) reporting higher profits when compared with the same 
period last year. 
 Commercial vehicle dealer sentiment is slightly better as compared to 
the previous quarter. 26% of commercial vehicle dealers feel that their 
profits are more than the same period previous quarter, as compared to 
only 8% who were of the same opinion in the previous survey. 
12% 
8% 
29% 
31% 
32% 
22% 
28% 26% 
10% 
16% 
48% 
26%
100% 
80% 
60% 
40% 
20% 
SALES INVENTORY PROFITS 0% 
15% 
40% 
28% 
9% 
28% 
44% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
Page 15 sewellsgroup.com 
6PERFORMANCE 
VIS-À-VIS 
PREVIOUS 
QUARTER 
DEALERSHIP 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
% OF RESPONDENTS 
21% 
36% 
30% 
13% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
 Majority of the dealers (63%) feel that their sales in the Jul‐Sep 2014 
quarter were higher than Mar‐Jun 2014 quarter. 
 64% of the passenger car dealers surveyed in the previous quarter had 
suggested that their sales figures in Q2 had dipped as compared to Q1 of 
2014. However, in the quarter ending September 2014, 63% of dealers 
feel that their sales figure has improved over the Q2 of 2014. 
 75% of two wheeler dealers (up from 66%) feel that their sales in Q3 of 
2014 were higher than that of Q2. 
 Only 36% of commercial vehicle dealers feel that their sales has been 
higher in this quarter. However, this figure is slightly better than 23% 
dealers feeling the same in the previous survey, suggesting slight 
improvement in the dealership business with respect to sales over the 
last six months. 
17% 
19% 
14% 
49% 
28% 
9% 
33% 
42% 
18% 
7% 
15% 
21% 
53% 
11%
100% 
% OF RESPONDENTS 6% 
80% 
60% 
40% 
20% 
4% 
32% 
46% 
4% 
27% 
41% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
18% 
6% 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
Page 16 sewellsgroup.com 
6PERFORMANCE 
VIS-À-VIS 
PREVIOUS 
QUARTER 
DEALERSHIP 
SALES INVENTORY PROFITS 0% 
27% 
37% 
30% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
18% 
 Overall, the higher inventories continue to be troublesome for dealers. 
The situation seems to have worsened over the last 3 months with 69% 
reporting higher inventory as compared to 64% at the end of quarter 
ending June 2014. 
 The above trend is replicated by passenger car dealers with 69% 
reporting higher inventory as compared to 61% at the Apr‐Jun quarter of 
2014. 
 Two wheeler dealers continue to remain the worst effected with 80% of 
dealers feeling that their inventory levels are higher than the previous 
quarter, as compared to 78% at the end of previous quarter. 
 Commercial vehicle dealers seem to struggle with maintaining inventory 
levels. Only 53% of these dealers show that their inventory levels have 
gone low as compared to 62% in the quarter ending June 2014. 
28% 
21% 
48% 
27% 
4% 
47% 
33% 
2% 
21% 
47% 26%
100% 
80% 
60% 
40% 
20% 
30% 
30% 
32% 
23% 
28% 
35% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
18% 10% 
23% 24% 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
% OF RESPONDENTS 
Page 17 sewellsgroup.com 
6PERFORMANCE 
VIS-À-VIS 
PREVIOUS 
QUARTER 
DEALERSHIP 
SALES INVENTORY PROFITS 0% 
36% 
31% 
22% 
11% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
8% 
 Overall, the positive movement of sentiment about profits continues in 
this quarter as well. 49% of dealers reported higher profits as compared 
to 40% at the end of quarter ending June 2014. 
 54% of the two wheeler dealers surveyed feel that their profits have 
increased in quarter ending September 2014 (up from 46% in quarter 
ending June 2014). 
 A similar sentiment has been reported by car dealers where this figure 
has gone up from 38% in the quarter ending June 2014 to 51% in this 
quarter. 
 Even though there is slight improvement in the sentiments about sales 
of the commercial vehicle dealers, profit seems to have shrunk. 74% of 
these dealers feel that their profit have lowered in this quarter as 
compared to 69% who were of the similar opinion in the quarter ending 
June 2014. 
14% 
10% 
41% 
26% 
30% 
28% 
16% 
37% 
37%
100% 
% OF RESPONDENTS 7% 
80% 
60% 
40% 
20% 
SALES INVENTORY PROFITS 0% 
31% 
46% 
16% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
6% 
19% 
54% 
21% 
END OF Q3‐2014 
3% 
23% 
48% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
15% 
5% 16% 
Page 18 sewellsgroup.com 
7DEALERSHIP 
MONTHS 
EXPECTED 
PERFORMANCE 
OVER NEXT SIX 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
 A slight dip in the sentiment about expected sales in the next six months 
of dealers as compared to that in quarter ending June 2014 is seen in this 
survey (down to 74% from 75%). 
 This dip can be attributed to the sentiments of passenger car dealers. 
72% of these dealers expect their sales to be higher in the next six 
months as against 77% who were of this opinion in the quarter ending 
June 2014. 
 Two wheeler dealers continue to be optimistic with 80% dealers 
expecting to clock higher sales in the next six months. 
 Commercial vehicle dealers who had anticipated a decrease in sales in 
the previous survey, are optimistic about their sales in the next six 
months (up from 46% to 69%). 
26% 
23% 
49% 
24% 
4% 
37% 
43% 
53% 
32% 
0%
7DEALERSHIP 
MONTHS 
EXPECTED 
PERFORMANCE 
OVER NEXT SIX 
100% 
% OF RESPONDENTS 3% 
80% 
60% 
40% 
20% 
SALES INVENTORY PROFITS 0% 
25% 
55% 
17% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
2% 
26% 
53% 
19% 
END OF Q3‐2014 
2% 
28% 
44% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
22% 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
Page 19 sewellsgroup.com 
 Overall, the dealers expect the inventories to continue to be a concern, 
with 70% dealers expecting their inventory levels to be higher in the next 
six months, as compared to 72% dealers feeling the same in the previous 
quarter. 
 Passenger car dealers expect some correction in inventory management 
in the next six months. 69% of dealers in the quarter ending September 
2014 feel inventory levels will be higher as compared to 77% in the 
quarter ending June 2014. 
 Two wheeler dealers anticipate a slight correction in inventory, 78% 
expecting to carry higher inventories in the next six months as compared 
to 82% in the previous survey. 
 Commercial dealer sentiments about increase inventory in the next six 
months haven’t changed much (moved to 58% from 54% in the quarter 
ending June 2014) 
26% 
23% 
46% 
29% 
2% 
39% 
39% 
0% 
11% 
47% 
37% 
5%
100% 
80% 
60% 
40% 
20% 
16% 
25% 
46% 
11% 
32% 
40% 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
% OF RESPONDENTS 
Page 20 sewellsgroup.com 
7DEALERSHIP 
MONTHS 
EXPECTED 
PERFORMANCE 
OVER NEXT SIX 
SALES INVENTORY PROFITS 0% 
20% 
30% 
38% 
12% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
END OF Q3‐2014 
END OF Q4‐2014 
13% 
 Overall, the expectations of dealers about profits have shown a slight dip 
with 57% dealers expecting higher profits as compared to 59% at the end 
of last quarter. 
 This could be because both the passenger car and two wheeler dealers 
foresee a dip in profits in the next six months. 59% of both passenger cars 
and two wheelers dealers expect their profits to be higher as compared 
to 62% and 67% in the quarter ending June 2014 respectively. 
 However, there has been a marked improvement of commercial vehicle 
dealer sentiments about anticipated increase in profits in next six 
months (up to 42% from 23% at the end of quarter ending June 2014). 
17% 
16% 
43% 
29% 
12% 
22% 
37% 
28% 
13% 10% 
32% 
53% 
5%
100% 6% 
80% 
RESPONDENTS 60% 
40% 
OF % 20% 
0% 
26% 
47% 
21% 
OVERALL 
END OF Q1‐2014 
END OF Q2‐2014 
2% 
25% 
54% 
19% 
END OF Q3‐2014 
2% 
27% 
48% 
END OF Q4‐2014 
PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 
9% 
5% 
Page 21 sewellsgroup.com 
8EXPECTED 
MANPOWER 
MONTHS 
STRENGTH 
OVER NEXT SIX 
DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER 
 Overall, the dealers continue to remain bullish about their dealership 
manpower strength (slight dip from 73% in the quarter ending June 2014 
to 71% in the quarter ending September 2014). 
 Passenger car dealers anticipate an increase in manpower strength in the 
next six months, however this sentiment is slightly weaker than that 
expressed in the previous survey (down from 69% to 66%). 
 Two wheeler dealers are the most optimistic about their dealership 
manpower strength in the next six months. 91% of dealers expect their 
manpower strength to be higher as compared to 88% in the quarter 
ending June 2014. 
 Commercial vehicle dealers have similar sentiments with respect to 
anticipated manpower increase as in the last survey (up from 46% to 
50%). 
23% 
22% 
44% 
32% 
2% 
30% 
61% 
0% 
10% 
45% 40%
SEWELLS S 
POOJA PEWEKAR 
Group Marketing Manager‐Sewells Group 
E:ppewekar@sewellsgroup.com 
T: +91 22 67354914 
Page 22 sewellsgroup.com 
ABOUT 
GROUP 
Sewells Group is a global consulting and outsourcing firm which specializes 
in the automotive retail industry. Our very reason for being in the business 
is to improve the performance of individuals and organizations in the 
automotive retail industry. We operate across the Asia‐Pacific, Africa and 
Middle East regions. 
Our in‐depth subject matter expertise in this area and our deep 
engagements with many leading automotive brands make us a leader in our 
business. Our Integrated Dealer Performance Management Model has 
delivered exceptional success to leading OEMs across the world. Through 
our proven business management model, demonstrated competence 
solutions and process efficacy initiatives, we contribute meaningfully to our 
clients’ businesses. 
For more information, visit www.sewellsgroup.com 
Sewells Group Contacts: 
JAYESH JAGASIA 
Managing Partner & CEO‐Sewells Group India 
E: jjagasia@sewellsgroup.com 
T: +91 22 67354915, M: +91 9819765234
DISCLAIMER 
 The contents of this report represent the opinion of survey respondents, and not that of Sewells Group, Sewells Group India, any of their subsidiary companies, or employees 
Page 23 sewellsgroup.com 
thereof. 
 The contents of this report and analysis of responses received in response to the quarterly Automotive Dealer Confidence Index (ADCI) survey are to be viewed as broad trends 
being observed, and not as definite commentary on the state of economy, state of business or policy framework of any automotive manufacturer and/or franchised automotive 
dealer group. 
 The contents of this report should not be viewed as commentary on the prospects of a particular manufacturer or brand as it is only intended to summarize the perceptions and 
opinions of respondents. 
 The contents of the report and analysis of responses should not be viewed in isolation, but in conjunction with the number of responses considered in the computation of the 
index and subsequent analysis. 
 ADCI methodology and this survey may be limited by significance of sample size or other statistical parameters. We advise reader discretion on matters such as these. 
 Sewells Group does not take the responsibility of or does not indemnify any user of the study against the impact of the decisions made taking into accounts the findings of this 
study.
sewellsgroup.com 
ASIA PACIFIC ‐ AFRICA ‐ MIDDLE EAST 
adci‐india@sewellsgroup.com 
© 2014 Sewells Group

SEWELLS GROUP ADCI REPORT- END OF JUL-SEP 2014 QUARTER (INDIA)

  • 1.
    End of July‐September2014 Quarter sewellsgroup.com
  • 2.
    About Sewells Group ADCI Survey Methodology Summary of Respondents Automotive Dealer Confidence Index AUTOMOTIVE G Page 1 sewellsgroup.com SEWELLS GROUP DEALER CONFIDENCE INDEX Globally, confidence indices are viewed as reliable precursors to business performance. Such indices aim to capture and quantify the sentiment of various industry stakeholders – be it CXOs, suppliers, vendors or distribution partners who usually are in the middle of the action. People within the industry, typically use these indices to get a sense of stakeholder sentiment and optimize their actions in line with the sentiment. Market analysts, on the other hand, interpret theses indices as a ‘lead indicators’ of the performance of a particular industry or sector. An accurate, representative index may demonstrates a high level of correlation with actual business performance. The automotive industry in India has been a sunrise sector contributing a significant share to country’s GDP. A healthy and growing domestic market, an active and constructive involvement from the government, growth of domestic auto manufacturers to become true global players and presence of multiple global brands in the country have made sure that this industry has come of its age. With everything else being executed at a global scale and with global vision, we believe that the time has come for Indian auto industry to have a dealer confidence index. The important role played by auto dealers in this industry is already known. With their unique position at the market place, auto dealers are usually in touch with ground realities. And therefore such an indicator should be able position itself as useful signalling device for various stakeholders within the automotive industry eco‐system.
  • 3.
    S About SewellsGroup Automotive Dealer Confidence Index ADCI Survey Methodology Summary of Respondents Page 2 sewellsgroup.com Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of dealer sentiment about their business over next six months from the time it is being captured. It will be published on a quarterly basis. Within the automotive industry, dealers enjoy a unique position close to the ‘action on the ground’. They are in constant touch with prospects, customers, factory staff, competition dealers, financiers and other market intermediaries. Consequently, each dealer gets exposed to a plethora of information that in turn shapes his / her sentiment about the future of markets and businesses. The Sewells Group Automotive Dealer Confidence Index (ADCI) is an attempt to capture and quantify this well informed sentiment of the auto dealers from across the length and breadth of the country, representing multiple brands and product categories. We aim to be able to represent this collective sentiment in the form of an index, whose movement over time will reliably predict the direction of the wholesale and the retail sales within the industry. We believe publication of such an index will allow industry stakeholders to have meaningful conversations in time, which in turn will help them put together better strategies to perform at the market place.
  • 4.
    About Sewells Group Automotive Dealer Confidence Index ADCI Survey Methodology Summary of Respondents Page 3 sewellsgroup.com TThe Sewells Group ADCI is designed to be a quarterly index that will be computed on the basis of responses received to a structured questionnaire from the automotive dealer fraternity in Indian market. The questionnaire attempts to capture their sentiment about economy in general and their business in particular on a six month forward horizon. Sewells Group proposes to track the trend of the index which will offer an insight into the future direction of the market. We believe that it is the movement of the index which will offer greater insights than the absolute value of the index in a particular quarter. In this third edition of the ADCI, we attempt to capture the sentiment of the dealer fraternity at the end of Jul‐Sep quarter of 2014. The findings of this survey are compared with the findings of the first & second edition to map the trend. We propose to repeat the survey at the end of each following quarter. Sewells Group proposes to increase the sample size of the survey in future. For this edition, a questionnaire was distributed electronically (by email) to the dealer fraternity in India. A total of 178 responses received, from dealers, representing 23 brands were used to compute the index. Every effort has been made to ensure that the index is statistically meaningful and representative of dealer sentiment. However, we advise reader discretion while considering the statistical significance. At this stage, ADCI is designed only for “indicative” purposes. The third edition of the survey represents an interesting point, when the government has started taken major policy decision. The business fraternity has welcome the efforts of the government with the positive sentiment about future. Automotive dealers‐an important part of country's business fraternity, expect that, an improved economic environment & government policies will translate into improved performance for them.
  • 5.
    About Sewells Group Automotive Dealer Confidence Index ADCI Survey Methodology Summary of Respondents 98 CITIES 23 BRANDS 13% 31% 52% 25% 20% 35% 20% 4% 8% 33% 0% 4% 34% Page 4 sewellsgroup.com TOTAL NUMBER OF RESPONDENTS PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES 64 18 38 14 6 6 PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES PASSENGER CARS TWO‐WHEELERS COMMERCIAL VEHICLES OVERALL 55% 62% BEFORE 1975 1975 ‐ 1990 1990 ‐ 2005 AFTER 2005 AGE OF DEALERSHIPS LOCATION OF RESPONDENTS BRANDS REPRESENTED 4% 112 63% 26% 11% 46 20 178
  • 6.
    PESSIMISTIC MODERATELY PESSIMISTICNEUTRAL MODERATELY OPTIMISTIC OPTIMISTIC OVERALL PASSENGER CARS 14 8 COMMERCIAL -3 VEHICLES TWO-WHEELERS 35 -100 -80 -60 -40 -20 0 +20 +40 +60 +80 +100 Page 5 sewellsgroup.com SEWELLS GROUP AUTOMOTIVE DEALER CONFIDENCE INDEX END OF JUL-SEP 14 QUARTER INDIA The ADCI is designed to vary between ‐100 and +100, where an index score of ‐100 represents the most pessimistic outlook, and +100 indicates the most optimistic outlook. The index is based on how dealers see the overall market and their businesses performing in next six months The high level findings of the second edition of the survey are given below:  The overall ADCI stood at +14 indicating an optimistic sentiment s amongst the dealers surveyed.  The passenger car ADCI stands at +8, representing a mildly optimistic sentiment amongst dealers.  The commercial vehicle ADCI stands at ‐3, indicating a mildly pessimistic outlook of the commercial vehicle dealers.  The two wheeler dealers reflect the most optimistic sentiment of all the segments with an ADCI of +35, indicating a moderately optimistic sentiment of the two wheeler dealers.
  • 7.
    +100 +80 +60 +40 +20 -20 -40 -60 PESSIMISTIC NEUTRAL OPTIMISTIC MODERATELY OPTIMISTIC -20 0 OVERALL +14 Page 6 sewellsgroup.com SEWELLS GROUP AUTOMOTIVE DEALER CONFIDENCE INDEX-TREND END OF JUL-SEP 14 QUARTER ADCI continues to show increase in dealer sentiments. The trends observed during the third edition of the survey are given below:  The index for passenger cars for the quarter shifted to mildly optimistic from being mildly pessimistic in the previous quarter. The index increased from‐3 during previous quarter to +8 in the current survey.  The index for two‐wheeler dealers moved from +18 during previous to +35 in current survey. The 17 point movement of the index indicates a significant positive movement of sentiment.  Commercial vehicle dealer remain mildly pessimistic, however sentiment shows a huge swing of 35 points in the positive direction. The index for commercial vehicle dealers increased from‐38 during previous quarter to ‐3 in the current survey.  The increase in optimism of the dealers of all the three segments has led to an increase of 14 points in overall ADCI for the quarter ending September 2014 up from 0 in the Apr‐Jun 2014 quarter. 0 -80 -100 MODERATELY PESSIMISTIC End of Q1-2014 End of Q2-2014 End of Q3-2014 End of Q4-2014 -40 -3 +13 -32 +18 -38 SEGMENT PASSENGER CARS TWO-WHEELERS COMMERCIAL VEHICLES End of Q1-2014 End of Q2-2014 End of Q3-2014 End of Q4-2014 OVERALL PASSENGER CARS TWO-WHEELERS COMMERCIAL VEHICLES +8 +35 -3
  • 8.
    Future view ofmanpower strength of the business page 8 page 9 page 10 page 11 page 12 page 15 sewellsgroup.com Expected performance of the market as well as the dealership over the next six months Expected levels of sales, inventory and profits over the next six months View on the current situation of sales, inventory and profits vis‐à‐vis same period last year Impact of the current economic scenario on the market, as well as the dealership business View on the current situation of sales, inventory and profits vis‐à‐vis previous quarter 02 04 06 08 01 Impact of the Current 03 05 07 Page 7 Economic Scenario on the Market Expected Market Performance Over Next Six Months Dealership Performance vis‐a‐ vis Same Period Previous Year Expected Dealership Performance Over Next Six Months Impact of the Current Economic Scenario on the Dealership Expected Dealership Performance Over Next Six Months Dealership Performance vis‐a‐ vis Previous Quarter Expected Manpower Strength Over Next Six Months page 18 page 21 SEWELLS GROUP ANALYSIS OF SURVEY FINDINGS The ADCI survey delves into the following areas: AUTOMOTIVE DEALER CONFIDENCE INDEX The following pages carry details of responses received during the third edition of the survey for questions covering the above areas. Sewells Group intends to administer the ADCI survey every quarter, and intends to track the movement of question‐level distribution on a quarterly basis. The findings of this survey are compared with the findings of the last 2 surveys which captured the sentiments of the dealer fraternity at the end of Jan‐Mar & Apr‐Jun quarters of 2014 to map the trend. This section of analysis presents the distribution of responses across multiple questions that were asked in the survey and compared with the findings of the previous surveys.
  • 9.
    IMPACT OF THE  Majority of dealers feel that the current economic scenario is having a positive impact on the market. As compared to the quarter ending June 2014, the dealers are more positive (up to 60% from 41%) about the economic scenario in the quarter ending September 2014.  Optimism amongst the passenger car dealers is also high, with about 55% of them feeling that current economic scenario has a positive impact on the market as against 34% who were of this opinion in the previous survey.  Two wheeler dealers are the most optimistic amongst all the segments, with 78% of dealers feeling that the current market scenario has a positive impact on the market.  Commercial vehicle dealers who were extremely pessimistic during previous survey have shown marked improvement in sentiments about the impact of economic scenario on the market during current survey (up from 16% to 45%). 100% 80% 60% 40% 20% 27% 58% 11% 18% 41% 34% 8% 32% 55% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 12% EXCITING POSITIVE NOT SO POSITIVE WORRISOME sewellsgroup.com 1CURRENT ECONOMIC SCENARIO ON THE MARKET 0% 4% % OF RESPONDENTS OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 7% Page 8 3% 33% 52% 5% 13% 65% 20% 2% 0% 45% 55% 0%
  • 10.
    IMPACT OF THE  Over 50% of the dealers feel that the current economic scenario is encouraging for the dealership business as against the 34% at the end of previous quarter.  About 47% of passenger car dealers believe that economic scenario has a positive impact on their dealership (up from 22% in the quarter ending June 2014)  Two wheeler dealers are most optimistic about the impact of current economic scenario on their dealership business with 69% dealers reporting positive impact as compared to 62% at the end of previous quarter.  Commercial vehicle dealers are still pessimistic as in the quarter ending June 2014, with about 70% of dealers expressing that current economic scenario has a negative impact on their business. 100% 80% RESPONDENTS 60% 40% OF % 20% 26% 53% 18% 20% 46% 29% 12% 37% 45% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 16% 15% EXCITING POSITIVE NOT SO POSITIVE WORRISOME Page 9 sewellsgroup.com 2CURRENT ECONOMIC SCENARIO ON THE DEALERSHIP 0% 3% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 5% 6% 3% 44% 37% 54% 26% 4% 0% 30% 65% 5%
  • 11.
    3MARKET EXPECTED PERFORMANCE OVER NEXT SIX MONTHS  Overall, 70% dealers are optimistic about the expected market performance. However, there hasn’t been much difference since the last quarter where 67% were of the same opinion.  More dealers are exited (up to 8% up from 6%) and 69% of passenger car dealers expect the market performance to improve in next six months, this number has decreased slightly since the last survey where 72% were of the similar opinion.  Both the two wheeler dealers (up from 70% to 78%) and the commercial vehicle dealers (up from 39% to 60%) are optimistic about the market performance over next six months at the end of quarter ending September 2014, unlike their sentiment at the end of quarter ending June 2014. 100% 80% 60% 40% 20% 0% % OF RESPONDENTS ‐40 11% 38% 46% 5% OVERALL END OF Q1‐2014 END OF Q2‐2014 7% 26% 60% 7% END OF Q3‐2014 3% 26% 58% 12% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 8% 61% 28% 3% 24% 2% 54% 20% 5% 55% 35% 5% EXCITING POSITIVE NOT SO POSITIVE WORRISOME Page 10 sewellsgroup.com
  • 12.
    EXPECTED PERFORMANCE Overall, the dealers continue to remain as optimistic as they were in the previous quarter with 70% dealers positive about their performance in quarter ending September 2014).  A slight dip is seen in the excitement of the passenger car dealers with respect to their performance in the next six months as compared to that in the Apr‐Jun 2014 quarter (down from 75% to 70% in the quarter ending September 2014).  Two wheeler dealers are the most positive about their performance in the next six months with 83% expecting to perform better as against, the 71% who were of the same opinion last quarter.  Commercial vehicle dealers have shown a marked improvement in their sentiment. 60% of these dealers feel that their dealership performance is going to be better in the next six months (up from 38% in the quarter ending June 2014). 100% 80% 60% 40% 20% 0% END OF Q1‐2014 8% 32% 51% OVERALL END OF Q2‐2014 7% 23% 59% 11% END OF Q3‐2014 5% 23% 58% 14% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 10% 60% 27% 3% 26% 13% 4% 57% 10% 50% 25% 15% EXCITING POSITIVE NOT SO POSITIVE WORRISOME % OF RESPONDENTS 9% 4DEALERSHIP OVER NEXT SIX MONTHS Page 11 sewellsgroup.com
  • 13.
    100% 80% RESPONDENTS 60% 40% OF % 20% SALES INVENTORY PROFITS 0% 29% 24% 27% 20% OVERALL END OF Q1‐2014 END OF Q2‐2014 20% 37% 23% 20% END OF Q3‐2014 14% 34% 35% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 17% 11% Page 12 sewellsgroup.com 5DEALERSHIP PERFORMANCE YEAR VIS-À-VIS SAME PERIOD PREVIOUS DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER  52% of the dealers in this quarter feel that their sales have improved as compared to the previous year; this is comparable to the 52% of the dealers who feel that the current economic scenario has a positive impact on their dealership.  About 44% of passenger car dealers feel that their dealership sales have increased with respect to same period last year. This isn’t a significant jump with respect to the opinion in the previous survey, where 36% of passenger car dealers were of the similar opinion.  Majority of two wheeler dealers feel that their sales this period is higher than the same period last year (up from 64% in quarter ending June 2014 to 76% in quarter ending September 2014)  39% of the commercial vehicle dealers (up from 16% in previous quarter) feel that their sales have improved since last year. 17% 11% 33% 39% 35% 41% 17% 7% 11% 28% 50%
  • 14.
    SALES INVENTORY PROFITS 100% % OF RESPONDENTS 8% 80% 60% 40% 20% 9% 26% 34% 5% 26% 39% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 13% DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER Page 13 sewellsgroup.com 5DEALERSHIP PERFORMANCE YEAR VIS-À-VIS SAME PERIOD PREVIOUS 0% 21% 36% 35% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 31%  Inventory corrections by dealers has not improved much since the last quarter. Overall, only 69% reporting higher inventory as against 66% at the end of previous quarter as compared to same period last year.  Inventory levels viz‐a‐viz same period previous year according to 82% of two wheeler dealers has increased. This is similar to the sentiment expressed by the dealers in the previous edition of the survey.  Inventory levels viz‐a‐viz same period previous year for both passenger cars and commercial vehicle dealers has increased as compared to the results of the previous survey (up from 58% to 64% and up from 54% to 68% respectively). 30% 21% 43% 31% 5% 55% 28% 4% 21% 47% 26% 5%
  • 15.
    100% 80% 60% 40% 20% 41% 26% 20% 29% 32% 27% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 24% DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER % OF RESPONDENTS Page 14 sewellsgroup.com 5DEALERSHIP PERFORMANCE YEAR VIS-À-VIS SAME PERIOD PREVIOUS SALES INVENTORY PROFITS 0% 43% 24% 21% 12% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 13%  Dealers continue to express a pessimistic sentiment about their profits vis‐a‐vis same period previous year. 39% of dealers feel that their profits have increased as compared to same period last year, as against only 33% dealers feeling the same during the previous quarter survey.  The above sentiments are reflected across all the three segments. The two wheeler dealers (down to 48% from 50% at the end of previous quarter) and the passenger car dealer (at 37% up from 30% at the end of previous quarter) reporting higher profits when compared with the same period last year.  Commercial vehicle dealer sentiment is slightly better as compared to the previous quarter. 26% of commercial vehicle dealers feel that their profits are more than the same period previous quarter, as compared to only 8% who were of the same opinion in the previous survey. 12% 8% 29% 31% 32% 22% 28% 26% 10% 16% 48% 26%
  • 16.
    100% 80% 60% 40% 20% SALES INVENTORY PROFITS 0% 15% 40% 28% 9% 28% 44% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES Page 15 sewellsgroup.com 6PERFORMANCE VIS-À-VIS PREVIOUS QUARTER DEALERSHIP DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER % OF RESPONDENTS 21% 36% 30% 13% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014  Majority of the dealers (63%) feel that their sales in the Jul‐Sep 2014 quarter were higher than Mar‐Jun 2014 quarter.  64% of the passenger car dealers surveyed in the previous quarter had suggested that their sales figures in Q2 had dipped as compared to Q1 of 2014. However, in the quarter ending September 2014, 63% of dealers feel that their sales figure has improved over the Q2 of 2014.  75% of two wheeler dealers (up from 66%) feel that their sales in Q3 of 2014 were higher than that of Q2.  Only 36% of commercial vehicle dealers feel that their sales has been higher in this quarter. However, this figure is slightly better than 23% dealers feeling the same in the previous survey, suggesting slight improvement in the dealership business with respect to sales over the last six months. 17% 19% 14% 49% 28% 9% 33% 42% 18% 7% 15% 21% 53% 11%
  • 17.
    100% % OFRESPONDENTS 6% 80% 60% 40% 20% 4% 32% 46% 4% 27% 41% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 18% 6% DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER Page 16 sewellsgroup.com 6PERFORMANCE VIS-À-VIS PREVIOUS QUARTER DEALERSHIP SALES INVENTORY PROFITS 0% 27% 37% 30% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 18%  Overall, the higher inventories continue to be troublesome for dealers. The situation seems to have worsened over the last 3 months with 69% reporting higher inventory as compared to 64% at the end of quarter ending June 2014.  The above trend is replicated by passenger car dealers with 69% reporting higher inventory as compared to 61% at the Apr‐Jun quarter of 2014.  Two wheeler dealers continue to remain the worst effected with 80% of dealers feeling that their inventory levels are higher than the previous quarter, as compared to 78% at the end of previous quarter.  Commercial vehicle dealers seem to struggle with maintaining inventory levels. Only 53% of these dealers show that their inventory levels have gone low as compared to 62% in the quarter ending June 2014. 28% 21% 48% 27% 4% 47% 33% 2% 21% 47% 26%
  • 18.
    100% 80% 60% 40% 20% 30% 30% 32% 23% 28% 35% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 18% 10% 23% 24% DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER % OF RESPONDENTS Page 17 sewellsgroup.com 6PERFORMANCE VIS-À-VIS PREVIOUS QUARTER DEALERSHIP SALES INVENTORY PROFITS 0% 36% 31% 22% 11% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 8%  Overall, the positive movement of sentiment about profits continues in this quarter as well. 49% of dealers reported higher profits as compared to 40% at the end of quarter ending June 2014.  54% of the two wheeler dealers surveyed feel that their profits have increased in quarter ending September 2014 (up from 46% in quarter ending June 2014).  A similar sentiment has been reported by car dealers where this figure has gone up from 38% in the quarter ending June 2014 to 51% in this quarter.  Even though there is slight improvement in the sentiments about sales of the commercial vehicle dealers, profit seems to have shrunk. 74% of these dealers feel that their profit have lowered in this quarter as compared to 69% who were of the similar opinion in the quarter ending June 2014. 14% 10% 41% 26% 30% 28% 16% 37% 37%
  • 19.
    100% % OFRESPONDENTS 7% 80% 60% 40% 20% SALES INVENTORY PROFITS 0% 31% 46% 16% OVERALL END OF Q1‐2014 END OF Q2‐2014 6% 19% 54% 21% END OF Q3‐2014 3% 23% 48% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 15% 5% 16% Page 18 sewellsgroup.com 7DEALERSHIP MONTHS EXPECTED PERFORMANCE OVER NEXT SIX DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER  A slight dip in the sentiment about expected sales in the next six months of dealers as compared to that in quarter ending June 2014 is seen in this survey (down to 74% from 75%).  This dip can be attributed to the sentiments of passenger car dealers. 72% of these dealers expect their sales to be higher in the next six months as against 77% who were of this opinion in the quarter ending June 2014.  Two wheeler dealers continue to be optimistic with 80% dealers expecting to clock higher sales in the next six months.  Commercial vehicle dealers who had anticipated a decrease in sales in the previous survey, are optimistic about their sales in the next six months (up from 46% to 69%). 26% 23% 49% 24% 4% 37% 43% 53% 32% 0%
  • 20.
    7DEALERSHIP MONTHS EXPECTED PERFORMANCE OVER NEXT SIX 100% % OF RESPONDENTS 3% 80% 60% 40% 20% SALES INVENTORY PROFITS 0% 25% 55% 17% OVERALL END OF Q1‐2014 END OF Q2‐2014 2% 26% 53% 19% END OF Q3‐2014 2% 28% 44% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 22% DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER Page 19 sewellsgroup.com  Overall, the dealers expect the inventories to continue to be a concern, with 70% dealers expecting their inventory levels to be higher in the next six months, as compared to 72% dealers feeling the same in the previous quarter.  Passenger car dealers expect some correction in inventory management in the next six months. 69% of dealers in the quarter ending September 2014 feel inventory levels will be higher as compared to 77% in the quarter ending June 2014.  Two wheeler dealers anticipate a slight correction in inventory, 78% expecting to carry higher inventories in the next six months as compared to 82% in the previous survey.  Commercial dealer sentiments about increase inventory in the next six months haven’t changed much (moved to 58% from 54% in the quarter ending June 2014) 26% 23% 46% 29% 2% 39% 39% 0% 11% 47% 37% 5%
  • 21.
    100% 80% 60% 40% 20% 16% 25% 46% 11% 32% 40% PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER % OF RESPONDENTS Page 20 sewellsgroup.com 7DEALERSHIP MONTHS EXPECTED PERFORMANCE OVER NEXT SIX SALES INVENTORY PROFITS 0% 20% 30% 38% 12% OVERALL END OF Q1‐2014 END OF Q2‐2014 END OF Q3‐2014 END OF Q4‐2014 13%  Overall, the expectations of dealers about profits have shown a slight dip with 57% dealers expecting higher profits as compared to 59% at the end of last quarter.  This could be because both the passenger car and two wheeler dealers foresee a dip in profits in the next six months. 59% of both passenger cars and two wheelers dealers expect their profits to be higher as compared to 62% and 67% in the quarter ending June 2014 respectively.  However, there has been a marked improvement of commercial vehicle dealer sentiments about anticipated increase in profits in next six months (up to 42% from 23% at the end of quarter ending June 2014). 17% 16% 43% 29% 12% 22% 37% 28% 13% 10% 32% 53% 5%
  • 22.
    100% 6% 80% RESPONDENTS 60% 40% OF % 20% 0% 26% 47% 21% OVERALL END OF Q1‐2014 END OF Q2‐2014 2% 25% 54% 19% END OF Q3‐2014 2% 27% 48% END OF Q4‐2014 PASSENGER CARS TWO WHEELERS COMMERCIAL VEHICLES 9% 5% Page 21 sewellsgroup.com 8EXPECTED MANPOWER MONTHS STRENGTH OVER NEXT SIX DEFINITELY HIGHER HIGHER OR SAME SAME OR LOWER DEFINITELY LOWER  Overall, the dealers continue to remain bullish about their dealership manpower strength (slight dip from 73% in the quarter ending June 2014 to 71% in the quarter ending September 2014).  Passenger car dealers anticipate an increase in manpower strength in the next six months, however this sentiment is slightly weaker than that expressed in the previous survey (down from 69% to 66%).  Two wheeler dealers are the most optimistic about their dealership manpower strength in the next six months. 91% of dealers expect their manpower strength to be higher as compared to 88% in the quarter ending June 2014.  Commercial vehicle dealers have similar sentiments with respect to anticipated manpower increase as in the last survey (up from 46% to 50%). 23% 22% 44% 32% 2% 30% 61% 0% 10% 45% 40%
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    SEWELLS S POOJAPEWEKAR Group Marketing Manager‐Sewells Group E:[email protected] T: +91 22 67354914 Page 22 sewellsgroup.com ABOUT GROUP Sewells Group is a global consulting and outsourcing firm which specializes in the automotive retail industry. Our very reason for being in the business is to improve the performance of individuals and organizations in the automotive retail industry. We operate across the Asia‐Pacific, Africa and Middle East regions. Our in‐depth subject matter expertise in this area and our deep engagements with many leading automotive brands make us a leader in our business. Our Integrated Dealer Performance Management Model has delivered exceptional success to leading OEMs across the world. Through our proven business management model, demonstrated competence solutions and process efficacy initiatives, we contribute meaningfully to our clients’ businesses. For more information, visit www.sewellsgroup.com Sewells Group Contacts: JAYESH JAGASIA Managing Partner & CEO‐Sewells Group India E: [email protected] T: +91 22 67354915, M: +91 9819765234
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    DISCLAIMER  Thecontents of this report represent the opinion of survey respondents, and not that of Sewells Group, Sewells Group India, any of their subsidiary companies, or employees Page 23 sewellsgroup.com thereof.  The contents of this report and analysis of responses received in response to the quarterly Automotive Dealer Confidence Index (ADCI) survey are to be viewed as broad trends being observed, and not as definite commentary on the state of economy, state of business or policy framework of any automotive manufacturer and/or franchised automotive dealer group.  The contents of this report should not be viewed as commentary on the prospects of a particular manufacturer or brand as it is only intended to summarize the perceptions and opinions of respondents.  The contents of the report and analysis of responses should not be viewed in isolation, but in conjunction with the number of responses considered in the computation of the index and subsequent analysis.  ADCI methodology and this survey may be limited by significance of sample size or other statistical parameters. We advise reader discretion on matters such as these.  Sewells Group does not take the responsibility of or does not indemnify any user of the study against the impact of the decisions made taking into accounts the findings of this study.
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