Shaping the digital future of FE and skills - staff experience
The webinar took place on June 24th with over 110 delegates from across the UK attending. Delegates discussed emerging best practices for supporting curriculum and business support staff needs as they change. Challenges included concerns about learners' ability and experience with online learning. Maintaining relationships with learners and supporting peer relationships was also discussed. Most delegates reported an increase in workload since lockdown began, though many felt more productive. Benefits included improved communication and collaboration through technology. Staff embraced new technology and organizations responded flexibly to the pandemic. When asked how their experience could be improved, delegates requested more CPD and opportunities for online networking and sharing of best practices across their colleges.
Shaping the digital future of FE and skills - staff experience
- 1. Webinar took place on 24 June. Over 110 delegates from across the UK. Staff experience: Emerging best practice and how curriculum and business support staff needs are changing
- 2. Challenges/concerns Accessibility - learners won’t have the necessary kit, skills or experience to learn effectively online. Relationships with learners – ability to build professional relationships with learners and to support them to build relationships with their peers in September Workload – 73% of delegates indicated they had seen an increase or significant increase (38%) in their workload. 55% indicated increase in their productivity
- 3. Benefit/Pride Communication - more opportunities to engage with dispersed teams, to collaborate, share good practice and to elicit feedback from team members Technology – Staff have embraced the use of technology since F2F option removed Responsive - how agile, flexible and quick individuals, teams and organisations have been to respond to the pandemic
- 4. Improvement What one thing do you want your college to do to improve your staff experience? • Provide me with the CPD that is required • Enable staff from across the organisation to meet/network online to share good practice
- 5. At the start of lockdown, how confident did you feel about your ability to do your job purely online? On reflection, prior to lockdown, to what extent did you already have the skills needed to switch to online working? Polls
- 6. Since lockdown, how has working with your team been affected, if at all? By comparison, how confident did you feel about your ability to do your job purely online? Polls
- 7. Since lockdown, how has your productivity changed, if at all? Since lockdown, how has your workload changed, if at all? Polls
- 8. What one thing do you want your college to do to improve your staff experience? Polls