SharePoint: Internet, Intranet, Extranet - Bringing Organizations Together
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Perficient is an IT consulting firm that partnered with Washington University and Cassidy Turley to enhance their online platforms using SharePoint 2010, targeting improved communication and usability. The initiatives led to refined user interfaces, better content management, and a significant increase in website engagement metrics. Both organizations successfully consolidated their web platforms to foster collaboration and reinforce corporate culture.
SharePoint: Internet, Intranet, Extranet - Bringing Organizations Together
- 1. SharePoint 2010 Internet, Intranet, Extranet – Bringing Organizations Together
- 2. Perficient Perficient is a leading information technology consulting firm serving clients throughout North America. Founded in 1997 Dedicated solution practices Alliance partnerships with Headquartered in St. Louis More than 500 enterprise major technology vendors PRFT on NASDAQ clients Multiple vendor/industry 22 major market locations 85% repeat business rate technology and growth 2,000+ colleagues awards
- 3. PERFICIENT • 1 of only 7 Microsoft Worldwide National Systems Integrator (NSI) Partners – 1 of 3 in the U.S. • 1 of 3 Top NSI Partners in Terms of Competencies
- 4. Andrew Richards Aaron Schmeerbauch Director of Information Systems Project Manager Division of Biology & Biomedical Sciences Corporate Projects and Integrations Washington University in St. Louis at Cassidy Turley
- 5. Cutting the ties that bind revitalizing a waning website
- 6. The Division of Biology & Biomedical Sciences Who We Are • Greater than 450 Faculty Members across the University • Over 600 Ph.D. and M.D. / Ph.D. Students • 12 Graduate Programs • 1,200+ Applications Received Each Year • More than 1,400 Alumni Worldwide
- 7. The Division of Biology & Biomedical Sciences Our drivers • Site design and impression • Content organization and navigation • Site performance and site maintenance • University wide migration from Lotus Notes • Social media • Mobile
- 8. Engaging Perficient Washington University The Division of Biology & Biomedical Sciences (DBBS)
- 9. The Division of Biology & Biomedical Sciences How We Got Here • Requirements analysis • Technology analysis • Visual design • Usability analysis
- 10. The Division of Biology & Biomedical Sciences The Solution • Refined user interface and information architecture • Enhanced content management platform • Expanded integration options with existing systems • Integrated single identity for authentication across Washington University • Provided out of the box mobile access
- 11. The Division of Biology & Biomedical Sciences CLIENT SUCCESS • Latest technology • Social Media Integration • Enhanced mobile applications / usage • Content editing capabilities Time Period: September 1 – December 15 2010 2011 Page Views 156,637 295,315 Average Page Views 3.12 5.81 Time on Site 00:03:21 00:05:06 Bounce Rate 46.01% 36.23%
- 12. BRIDGING THE COMMUNICATION GAP
- 13. Who We Are • Cassidy Turley is a leading commercial real estate services provider • $22 billion in transaction volume in 2011 • 60 National offices • 3,500 professionals | more than 900 brokers • 455 million SF property management portfolio • 28,000 managed Corporate Services locations
- 14. Who We Are • 400 million SF leasing portfolio • 455 million SF property management portfolio • 20,000 lease and sale transactions closed • #1 full-service Commercial Real Estate firm and Property Management firm in St. Louis.
- 15. Our Drivers • Desire to consolidate communication/web platforms • Difficult to reinforce desired corporate culture using existing technology platform • Email was primary method of sharing basic information • Existing sites had limited functionality and visibility. • Legacy firms maintained their own Intranets.
- 16. Site opportunities • Provide quick and easy access to critical, relevant information • Improve communication and collaboration between brokers and producers • Reinforce corporate culture • Provide targeted content by job/role • Decentralize content creation and management
- 17. Engaging Perficient Cassidy Turley
- 18. How We Got Here • Client dissatisfied with current DNN platform. • Needed to identify solution that provided scalability and simple content administration • Needed a solution flexible enough to handle a rapidly growing organization and various user types (internal and external) • Selected SharePoint 2010 as the platform, since it meets all the functional and technical requirements
- 19. The Solution • Created dual authentication to accommodate on network employees and off network affiliates • Decentralized authorization mechanism to increase the number of content creation administrators • Integrated RSS feeds to drive company and industry news • Designed a breaking news banner that highlights critical company news • Selected SharePoint 2010 as the platform, since it meets all the functional and technical requirements
- 20. CLIENT SUCCESS • Successful consolidation of web platforms • Branded as eCommunity to reinforce corporate culture and need to collaborate • Reduced email traffic, increased collaboration through site tools • Incorporated majority of legacy functionality into eCommunity • Legacy firms decommissioning their intranet sites
- 21. Road map • Incorporate Active Directory Federation Services to simplify access to eCommunity and other corporate resources • Expand use of SharePoint to include broker team sites • Make key company resources available through mobile application
- 22. QUESTIONS?