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Shopify Custom App Development_ How to Implement OAuth and Protect Customer Data.pdf
1. Shopify Custom App Development:
How to Implement OAuth and Protect
Customer Data
Introduction
In today’s highly customized e-commerce environment, relying solely on off-the-shelf tools often
limits a store’s growth potential. That’s why many businesses turn to Shopify custom app
development to build tailored solutions that align precisely with their workflows, systems, and
customer experiences.
But with that customization comes the need for security, particularly when handling sensitive
store and customer data. One of the foundational elements of secure Shopify app architecture is
OAuth, the industry-standard protocol for authentication and authorization. This guide explores
how OAuth works in Shopify custom apps, why it’s critical, and what best practices you need to
follow to protect data and build merchant trust.
What is Shopify Custom App Development?
Shopify Custom App Development refers to the creation of tailor-made applications designed
specifically for a single merchant or business. Unlike public apps found in the Shopify App
2. Store, custom apps are typically built to fulfill niche functions or integrate with internal systems
not supported by standard tools.
There are two main types of apps on Shopify: private and public. Private apps are usually
developed for internal use within a store, while public apps are distributed via the Shopify App
Store and must go through an approval process.
Businesses may choose to invest in Shopify Custom App Development when existing apps fail
to provide the functionality they need. Whether it's syncing inventory with an external ERP
system, automating order fulfillment workflows, or integrating with third-party logistics providers,
a custom app can offer precise control over operations.
Some of the benefits include:
● Direct access to Shopify’s Admin API
● Greater control over app behavior and performance
● Ability to build features that align exactly with business logic
● Enhanced security due to limited distribution and controlled access
By choosing to develop a custom solution, businesses gain a tool that supports their long-term
growth strategies without being constrained by generic app limitations.
Understanding OAuth in Shopify Apps
OAuth stands for Open Authorization, and it serves as a secure method for granting one
application access to another without exposing user credentials. In the context of Shopify
Custom App Development, OAuth plays a crucial role in authenticating merchants and allowing
apps to interact with Shopify stores safely.
When a merchant installs a custom app, they are redirected to Shopify’s login page to grant
permission. Once approved, Shopify provides the app with a temporary authorization code. This
code is then exchanged for an access token, which allows the app to make API requests on
behalf of the store owner.
OAuth ensures that even if an app is compromised, it cannot access the merchant’s Shopify
account directly. Instead, it only holds a token that grants limited access based on predefined
scopes. These scopes define what parts of the store the app can read or modify, such as
products, orders, or customers.
OAuth 2.0 is Shopify's standard authentication mechanism. It helps maintain trust between
developers, merchants, and Shopify itself. Proper implementation of OAuth is not just a
technical requirement but also a compliance necessity for any app seeking to operate securely
within the Shopify ecosystem.
ALSO READ: What is Shopify SDK and How to Build an App with It?
3. Step-by-Step Guide to Implement OAuth in Shopify Custom
Apps
Step 1: Register Your App in Shopify Partners Dashboard
Before beginning development, an app must be registered in the Shopify Partners Dashboard.
This is where developers create new apps and configure settings such as redirect URLs and
API credentials.
Once logged into the dashboard, navigate to the “Apps” section and select “Create a new app.”
The system will generate an API key and secret, which are essential for initiating the OAuth
flow. These keys should be kept confidential and never exposed publicly.
During registration, developers are required to specify the redirect URI. This is the URL where
Shopify will send the authorization code after the merchant approves the app. Multiple redirect
URIs can be added for different environments (development, staging, production).
Step 2: Initiate OAuth Authorization Request
To start the authentication process, the app must redirect the merchant to Shopify’s OAuth
endpoint. The URL includes parameters such as client_id, redirect_uri, and scope.
For example:
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https://SHOP_NAME.myshopify.com/admin/oauth/authorize?client_id=API_KEY&redirect_uri=R
EDIRECT_URI&scope=SCOPE_LIST&state=UNIQUE_STATE_TOKEN
Each parameter plays a role:
4. ● client_id – The API key assigned to the app
● redirect_uri – Where Shopify should send the response
● scope – Permissions requested by the app
● State- A special token to stop cross-site request forgery.
It is important to ensure that all parameters are correctly formatted and encoded to avoid errors
during the handshake.
Step 3: Take care of the token exchange code and redirect.
After the merchant logs in and approves the requested permissions, Shopify redirects back to
the specified redirect_uri along with an authorization code.
At this point, the app must exchange the code for an access token. This is done by making a
POST request to Shopify’s token endpoint:
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POST https://SHOP_NAME.myshopify.com/admin/oauth/access_token
The body of the request includes:
client_id
client_secret
Code received from the redirect
If valid, Shopify responds with an access token and an optional refresh token. These tokens
must be stored securely, ideally in encrypted storage or a secure database.
Step 4: Make Authenticated API Requests
With the access token obtained, the app can now begin making authenticated requests to
Shopify’s Admin API. Each API call must include the token in the HTTP headers.
For example:
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GET /admin/api/2024-04/products.json
Authorization: Bearer ACCESS_TOKEN
These API calls can retrieve or modify data based on the scopes granted during installation.
Developers should always validate the response codes and handle rate limits appropriately.
Step 5: Refresh Tokens When Needed
5. Shopify's access tokens have a finite lifetime. To continue accessing the store beyond
expiration, a refresh token must be used.
Developers should implement logic to detect expired tokens and automatically initiate the
refresh process using the refresh token. This ensures continuous access without requiring the
merchant to re-authorize the app manually.
Proper handling of the token lifecycle is essential for maintaining uninterrupted service and
avoiding disruptions in app functionality.
Why Protecting Customer Data Matters
In the world of Shopify Custom App Development, handling customer data responsibly is not
optional—it is a core obligation. Shopify stores often contain large amounts of personal and
financial information, including names, addresses, email addresses, and purchase histories.
Failing to protect this data can lead to serious consequences:
● Loss of customer trust
● Legal penalties under data protection laws (e.g., GDPR)
● Damage to brand reputation
● Financial losses due to breaches
Secure authentication via OAuth is just one layer of defense. Equally important is how data is
stored, transmitted, and accessed once inside the app environment. Even small oversights can
expose sensitive information to unauthorized parties.
By prioritizing data protection from the outset, businesses not only comply with regulations but
also demonstrate a commitment to ethical and responsible software development.
6. Best Practices for Securing Customer Data in Shopify
Custom Apps
Use HTTPS Everywhere: The app and Shopify must communicate exclusively via HTTPS. This
prevents man-in-the-middle attacks and ensures that data remains encrypted during
transmission. Developers should enforce HTTPS at both the server and client levels.
Store Tokens Securely: Access and refresh tokens should never be stored in plaintext.
Instead, they should be encrypted and saved in secure databases or vaults. Avoid logging
tokens or exposing them in error messages.
Minimize Data Collection: Only collect and retain the data necessary for the app to function.
Reducing the amount of stored information lowers the risk associated with potential breaches.
Implement Role-Based Access: Within the app, restrict access to certain features based on
user roles. For example, support staff might only need read access, while administrators require
full permissions.
Audit Logs Regularly: Maintaining detailed logs of API activity helps detect unusual behavior
early. These logs should be reviewed periodically to identify and respond to suspicious patterns.
Encrypt Sensitive Data at Rest: Even if data is stored internally, it should be encrypted. If the
database is accessed without authorization, this provides an additional degree of security.
7. Follow Shopify’s API Guidelines: Shopify provides clear documentation on how apps should
behave. Adhering to these guidelines ensures compatibility, improves security, and maintains
compliance with Shopify’s policies.
These best practices should be integrated into every phase of the app development lifecycle,
from planning to deployment and maintenance.
Choosing the Right Developer for Shopify Custom App
Development
Selecting the right developer or agency for Shopify Custom App Development is critical. The
complexity of implementing OAuth and securing customer data requires expertise in both
Shopify’s architecture and modern security standards.
Businesses should look for developers who:
● Demonstrate a deep understanding of Shopify’s API structure
● Have experience building secure integrations
● Can explain how OAuth and token management work
● Are transparent about data handling practices
A strong developer will not only deliver functional code but also ensure that the app meets
Shopify’s security expectations and industry standards.
Asking for references, reviewing past projects, and conducting technical interviews can help
identify a capable partner. Investing time in vetting developers leads to better outcomes and
reduces long-term risks.
Conclusion
Securing customer data isn’t just a technical requirement—it’s a cornerstone of responsible
Shopify custom app development. Implementing OAuth correctly allows your app to interact
with store data securely, minimizes exposure, and reinforces trust between your app and the
merchant.
From token handling to compliance-driven development practices, every detail matters. Whether
you’re a merchant planning a custom integration or a developer bringing that vision to life,
prioritizing security from the start ensures your app is both powerful and trustworthy in the long
run.
If you're looking to build a secure, high-performance solution tailored to your store's unique
needs, CartCoders offers specialized Shopify custom app development services backed by
deep technical expertise. Whether you’re streamlining operations, integrating third-party
8. systems, or creating functionality not available in the Shopify App Store, our team delivers
scalable, security-focused apps aligned with Shopify’s best practices. Have questions or a
project in mind? You can easily get in touch with our Shopify app experts to explore how we
can support your business.