The SkillsSkills
 The Gap           Gap
john@hrxanalysts.com
Overview

•   Identify and Explain

    •   Changes Driving Skills Requirements

    •   Changes in Skills Utilization

    •   Perceptions of

•   Five Facets of Skills Shortage
History
•   All volunteer military / no draft

•   Decline of corporate training dept

•   New answers to make or buy

    •   New focus on the core

•   Healthcare / IT

    •   Rapid demand growth

    •   Changing Status

•   Literal search for action ready talent
Any job that can be automated will be
Any job that can be outsourced will be
Cities Are Becoming Guild - Like
Population Times Economic Activity
The Standard of Living is Rising Everywhere
Consequences of Offshoring



•   Offshoring happens at a specific location in a specific region.

•   Those workers become surplus in the local economy

•   There’s no shortage (or the jobs would be ‘strategic’)

•   Workers have two choices

    •   Apply for better paying gigs: they’re underqualified

    •   Apply for lower paying gigs: they’re overqualified

•   Offshoring creates an abundance of underqualified applications
Blueseed
The education system has failed
Supply and Demand


•   95 M workers w/o college degrees

•   Compete for 80 M jobs that don’t require

•   Most newly minted jobs require college




•   Production does not meet needs

•   This group has to compete w/college crowd

•   = More unqualified applicants
Unemployment Rate Varies with Education




     11.1%    8.4%     6.8%     4.5%
Does Education Matter?

• Peter Thiel Fellowships
• Unimaginable Jobs Can’t Be Planned
• Technology Shifts Employer Expectations
• Most Jobs Becoming Tech Jobs
New Ways of Evaluating Tech Talent
Typical Under 32 has 10,000 Hours of Gaming by Age 21
Misunderstood Resource
•   10,000 Hours of Video Gaming =

    •   Volunteering For / Completing Hard Work

    •   Discovering Unwritten Rules

    •   Learning Through Progressive Failure

    •   Collaboration

    •   Mentoring

    •   Persistence

    •   Determination

    •   Envelope Pushing / Hacking
A Generation

•   Ready to Be Trained

•   Knows How To Learn

•   Undaunted by Failure

•   Knows How to Collaborate In Uncertainty

•   Rewarded by Self-Direction

•   Needs Feedback (even if it’s harsh)

•   Oriented Towards Next Problem Set
Companies don't know how to hire
Basic Paradox: Surplus causes slower hiring
Complaints of Skill Shortages are a Symptom of Labor Surplus
 Complaints of Hiring Slowness are a Symptom of Shortage
Skills Gaps: Myths and Realities
Skills Gaps: Myths and Realities
Literal Matching


             1 ≠ one
       Engineer ≠ developer
Program manager ≠ product manager
          Mgr ≠ manager
 Lead designer ≠ design supervisor
            CEO ≠ VP

    ATS: Good For Compliance
      ATS: Bad for Selection
• Surprise
• This view held by MBA professors
• Market Fooled By Appearance of Low Quality Surplus
The problem is entirely regional
Skills Gaps: Myths and Realities
The world today is more about cities than countries
Each City Has It’s Own Demographic Fingerprint
National statistics are noise.
Local statistics are information
• Fortune 2500
 • 18% of US Population in Top 50 Cities
 • 22% of Workforce
• The Rest (78%)
 • Cities Under 300K
This is What Every Regional Labor Market Looks Like




                                                            Ecosystem
         Ecosystem 1
                                                                1I




           Retail   Hospitality   Education   Health Care    Safety   Govt



                              Infrastructure
Meet your new
                           robot overlords




Technology is destroying work as we know it
Skills Gaps: Myths and Realities
One grain of rice on the 1st square.
Two grains of rice on the 2nd square.
Four grains of rice on the 3rd square.
1 Billion Grains on the 32nd Square
1 Billion grains of rice = 6,500 gallons of rice
Moore’s Law in Context
Transistors per Chip




                                                                                iPad
                                                                       iPhone

                                                                Facebook
                                                             Google
                                                World Wide
                                                  Web
                                    IBM PC #1
                       Apollo Program

                                                                                  You Are Here
Expect

• Disruption
• Massive Skills/Work Mismatch
• Increased Emphasis on Training and Agility
• More Difficulty Understanding Matches
• Learning as a Survival Skill
Conclusions

• Skills Shortage
 • Is an Expectations Problem
 • Is a Perception Problem
 • Is a Real Problem
• Understand Supply and Demand in Your City
Questions
• John Sumser
• 415.683.0775
• John@hrexaminer.com

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Skills Gaps: Myths and Realities

  • 3. Overview • Identify and Explain • Changes Driving Skills Requirements • Changes in Skills Utilization • Perceptions of • Five Facets of Skills Shortage
  • 4. History • All volunteer military / no draft • Decline of corporate training dept • New answers to make or buy • New focus on the core • Healthcare / IT • Rapid demand growth • Changing Status • Literal search for action ready talent
  • 5. Any job that can be automated will be Any job that can be outsourced will be
  • 6. Cities Are Becoming Guild - Like
  • 8. The Standard of Living is Rising Everywhere
  • 9. Consequences of Offshoring • Offshoring happens at a specific location in a specific region. • Those workers become surplus in the local economy • There’s no shortage (or the jobs would be ‘strategic’) • Workers have two choices • Apply for better paying gigs: they’re underqualified • Apply for lower paying gigs: they’re overqualified • Offshoring creates an abundance of underqualified applications
  • 11. The education system has failed
  • 12. Supply and Demand • 95 M workers w/o college degrees • Compete for 80 M jobs that don’t require • Most newly minted jobs require college • Production does not meet needs • This group has to compete w/college crowd • = More unqualified applicants
  • 13. Unemployment Rate Varies with Education 11.1% 8.4% 6.8% 4.5%
  • 14. Does Education Matter? • Peter Thiel Fellowships • Unimaginable Jobs Can’t Be Planned • Technology Shifts Employer Expectations • Most Jobs Becoming Tech Jobs
  • 15. New Ways of Evaluating Tech Talent
  • 16. Typical Under 32 has 10,000 Hours of Gaming by Age 21
  • 17. Misunderstood Resource • 10,000 Hours of Video Gaming = • Volunteering For / Completing Hard Work • Discovering Unwritten Rules • Learning Through Progressive Failure • Collaboration • Mentoring • Persistence • Determination • Envelope Pushing / Hacking
  • 18. A Generation • Ready to Be Trained • Knows How To Learn • Undaunted by Failure • Knows How to Collaborate In Uncertainty • Rewarded by Self-Direction • Needs Feedback (even if it’s harsh) • Oriented Towards Next Problem Set
  • 19. Companies don't know how to hire
  • 20. Basic Paradox: Surplus causes slower hiring
  • 21. Complaints of Skill Shortages are a Symptom of Labor Surplus Complaints of Hiring Slowness are a Symptom of Shortage
  • 24. Literal Matching 1 ≠ one Engineer ≠ developer Program manager ≠ product manager Mgr ≠ manager Lead designer ≠ design supervisor CEO ≠ VP ATS: Good For Compliance ATS: Bad for Selection
  • 25. • Surprise • This view held by MBA professors • Market Fooled By Appearance of Low Quality Surplus
  • 26. The problem is entirely regional
  • 28. The world today is more about cities than countries
  • 29. Each City Has It’s Own Demographic Fingerprint
  • 30. National statistics are noise. Local statistics are information
  • 31. • Fortune 2500 • 18% of US Population in Top 50 Cities • 22% of Workforce • The Rest (78%) • Cities Under 300K
  • 32. This is What Every Regional Labor Market Looks Like Ecosystem Ecosystem 1 1I Retail Hospitality Education Health Care Safety Govt Infrastructure
  • 33. Meet your new robot overlords Technology is destroying work as we know it
  • 35. One grain of rice on the 1st square. Two grains of rice on the 2nd square. Four grains of rice on the 3rd square. 1 Billion Grains on the 32nd Square
  • 36. 1 Billion grains of rice = 6,500 gallons of rice
  • 37. Moore’s Law in Context Transistors per Chip iPad iPhone Facebook Google World Wide Web IBM PC #1 Apollo Program You Are Here
  • 38. Expect • Disruption • Massive Skills/Work Mismatch • Increased Emphasis on Training and Agility • More Difficulty Understanding Matches • Learning as a Survival Skill
  • 39. Conclusions • Skills Shortage • Is an Expectations Problem • Is a Perception Problem • Is a Real Problem • Understand Supply and Demand in Your City