Social Media for Communal Leaders (1)

                  Tuesday December 25th 2012




@brainstormdsgn             uk.linkedin.com/in/brainstormdigital
Key Learnings
• Understanding the role of social media
• Understanding which platforms are relevant to you
  - Facebook
  - Twitter
  - LinkedIn
  - Youtube
• How to successfully interact with your audience
Today’s key message:
Don’t wait until it’s too late!
Social media is…
•   “All forms of electronic communication (e.g. blogs, forums) through which users
    create online communities to share information, ideas, personal messages, and
    other content (such as video)” Merriam Webster

•   “Think of social media as a telephone conversation that you can hack into
    without breaking any laws” Danny Bermant
Are you using the right
platform for your organisation?
Facebook
• Over 950 million users
• Mostly B2C oriented
• Popular for posting rich media: photo albums, videos etc…posts
  featuring images generate 53% more likes
• Enables you to add “apps” which link to other sub-pages within
  your Facebook page e.g. photos, videos, competitions etc…
• Facebook pages can attract “fans” but you can’t connect with
  individual Facebook users
• 2012 saw introduction of promoted posts - if you have over 400
  fans can pay extra to see your updates at the top of a news feed
• You can set up pay-per-click ads to attract your target market.
  Target geo-specific areas, age groups or specific interests
Your Facebook landing
page
Use milestones to promote
your organisation’s heritage
Visual posts will always
have a higher response
Use Facebook to
communicate your values
Inform…
…educate…
…and engage
Social media is all about
other people promoting you
Use Facebook apps to
promote your cause
Use Facebook events to
push offline activity
Don’t be obsessed with
likes. Engagement and
virality far more important
Twitter
• Over 500 million users
• Strong for both B2C and B2B
• Over 340 million updates posted per day. Tweets have a short
  shelf life
• Profiles can be both branded and personal
• You can follow and communicate with anyone
  (provided they don’t have a protected profile)
• 2012 saw introduction of promoted tweets - you can pay extra to
  see your updates at the top of a news feed
• Tweets and profiles can be easily searched. The more niche
  your area, the easier it is to be discovered by your target market
You can have an
organisation and personal profile
Twitter enables to have
conversations with almost anyone!
…but focus on engaging
with influencers
Like Facebook, it’s all about
informing….
…educating…
…and engaging
LinkedIn
• Over 175 million users
• Often described as “Facebook for professionals”
• Used mainly for B2B marketing but even B2C companies use it
  for sourcing staff and finding other businesses to collaborate
  with
• Contains both personal and company profiles
• Has groups where you can network with like-minded
  professionals
• Has a high conversion rate. 2.74% of visits convert to leads
Ensure your profile
adequately promotes you
Enhance your profile with
add-ons e.g. publications,
videos and testimonials
Use groups to network with
other professionals
Connect with those you’d
like to work with
Make it easy for supporters
to share your message
In summary….
•   Facebook - public
•   Twitter - public / professionals
•   LinkedIn - professionals
•   Youtube - public / professionals
5 golden rules

1. Target the right audience and the right platform
2. Set objectives and make those clear to your audience
3. Don’t talk about yourself! Instead educate, inform and engage
4. Don’t be narcissist. Social media isn’t a popularity contest. It’s
   all about engagement
5. Social media requires a commitment. If you dabble in it, don’t
   expect results
Want to find out more?
• Next Course: Social Media for Independent Schools
• Takes place, Wednesday 30th Janaury 2013, central London
• Any questions?
  - www.brainstormdesignltd.com/blog
  - www.brainstormdesignltd.com/training
  - Tweet me at @brainstormdsgn
  - Facebook me at “BrainstormDigital”
  - Connect with me on LinkedIn

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Social media communal leaders (1)

  • 1. Social Media for Communal Leaders (1) Tuesday December 25th 2012 @brainstormdsgn uk.linkedin.com/in/brainstormdigital
  • 2. Key Learnings • Understanding the role of social media • Understanding which platforms are relevant to you - Facebook - Twitter - LinkedIn - Youtube • How to successfully interact with your audience
  • 3. Today’s key message: Don’t wait until it’s too late!
  • 4. Social media is… • “All forms of electronic communication (e.g. blogs, forums) through which users create online communities to share information, ideas, personal messages, and other content (such as video)” Merriam Webster • “Think of social media as a telephone conversation that you can hack into without breaking any laws” Danny Bermant
  • 5. Are you using the right platform for your organisation?
  • 6. Facebook • Over 950 million users • Mostly B2C oriented • Popular for posting rich media: photo albums, videos etc…posts featuring images generate 53% more likes • Enables you to add “apps” which link to other sub-pages within your Facebook page e.g. photos, videos, competitions etc… • Facebook pages can attract “fans” but you can’t connect with individual Facebook users • 2012 saw introduction of promoted posts - if you have over 400 fans can pay extra to see your updates at the top of a news feed • You can set up pay-per-click ads to attract your target market. Target geo-specific areas, age groups or specific interests
  • 8. Use milestones to promote your organisation’s heritage
  • 9. Visual posts will always have a higher response
  • 14. Social media is all about other people promoting you
  • 15. Use Facebook apps to promote your cause
  • 16. Use Facebook events to push offline activity
  • 17. Don’t be obsessed with likes. Engagement and virality far more important
  • 18. Twitter • Over 500 million users • Strong for both B2C and B2B • Over 340 million updates posted per day. Tweets have a short shelf life • Profiles can be both branded and personal • You can follow and communicate with anyone (provided they don’t have a protected profile) • 2012 saw introduction of promoted tweets - you can pay extra to see your updates at the top of a news feed • Tweets and profiles can be easily searched. The more niche your area, the easier it is to be discovered by your target market
  • 19. You can have an organisation and personal profile
  • 20. Twitter enables to have conversations with almost anyone!
  • 21. …but focus on engaging with influencers
  • 22. Like Facebook, it’s all about informing….
  • 25. LinkedIn • Over 175 million users • Often described as “Facebook for professionals” • Used mainly for B2B marketing but even B2C companies use it for sourcing staff and finding other businesses to collaborate with • Contains both personal and company profiles • Has groups where you can network with like-minded professionals • Has a high conversion rate. 2.74% of visits convert to leads
  • 27. Enhance your profile with add-ons e.g. publications, videos and testimonials
  • 28. Use groups to network with other professionals
  • 29. Connect with those you’d like to work with
  • 30. Make it easy for supporters to share your message
  • 31. In summary…. • Facebook - public • Twitter - public / professionals • LinkedIn - professionals • Youtube - public / professionals
  • 32. 5 golden rules 1. Target the right audience and the right platform 2. Set objectives and make those clear to your audience 3. Don’t talk about yourself! Instead educate, inform and engage 4. Don’t be narcissist. Social media isn’t a popularity contest. It’s all about engagement 5. Social media requires a commitment. If you dabble in it, don’t expect results
  • 33. Want to find out more? • Next Course: Social Media for Independent Schools • Takes place, Wednesday 30th Janaury 2013, central London • Any questions? - www.brainstormdesignltd.com/blog - www.brainstormdesignltd.com/training - Tweet me at @brainstormdsgn - Facebook me at “BrainstormDigital” - Connect with me on LinkedIn