This document discusses strategies for engaging a community through social media. It begins by defining social media as interaction among people to create and share information. It then provides statistics on social media usage and outlines key social networks. The rest of the document discusses developing a social media strategy, identifying the target audience, creating and sharing content, measuring return on investment, setting engagement guidelines, and how communication, public relations, and branding can benefit from social media. The overall message is that social media can help schools connect with stakeholders when done as part of an integrated marketing and communication strategy.