Social media, technology and open government
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The document discusses the importance of social media and technology for public administrators to effectively connect with constituents and convey their messages. It highlights common apprehensions about engaging with social networks and emphasizes the need for government transparency and openness. The author advocates for adopting modern communication tools to enhance public engagement and improve governmental accountability.
Social media, technology and open government
- 1. National Forum for Black Public Administrators (NFBPA) Social Media and TechnologyBy Robin J Phillips, Managing Editor, The Reynolds Center for Business Journalism
- 2. Robin J Phillips About Me25 years in the news gameExperience in print, magazines, wire services, onlineDeputy business editor, Newsday, The Arizona RepublicCommunity news manager, azcentral.comSmall Business Editor, BusinessWeek Online Business Editor, The Record of Hackensack (N.J.) Co-founder, #wjchat, weekly online web journalism discussionCo-founder of Perfect Moment ProjectWeb Managing Editor, The Reynolds Center for Business Journalism
- 6. OpportunitiesPublic Administrators and elected leaders have to find new ways to reach constituents and get their message out.More importantly, public administrators need to connect with constituents.Social media allows you to talk directly to your constituents.People want news.They want information.They want to connect.They want to hear from trusted sources.
- 7. Have you joined the revolution?
- 8. Common reasons for not exploring opportunities in Social NetworksWe can’t control itWe don’t want to encourage negative commentsWe don’t want to see comments on our videosImmigration or other sensitive topics might come upOur board/council/regents are afraidWe might be held responsible for negative commentsWe don’t have the personnel to manage these tools
- 9. Social Networking ToolsAre you in the conversation?FacebookCity of PhoenixCity of BostonYou TubeNYCGo – Social networking/news/info/media/tourism/marketing site for NYCCitizen Sites: Hoboken RevoltFacebookYouTube and Community Sites
- 10. Twitter and Other ToolsTown of MaranaCity of MesaCity of Scottsdale Fire Dept.Google Person Finder (ex: New Zealand Earthquake)
- 11. Twhirl
- 12. Ping.fm (update most social media from one location)
- 13. TweetDeck (keep track of comments)
- 14. TweetZap
- 18. The Conversation is HappeningAre you in it?
- 20. They Are Talking About You!Are you taking part? Sept. 23:Julz_85: Dear city of chicago, throwing a road cone in the middle of a massive hole in the road does not constitute as a pot hole repairMandarashae: Worst day of my life. Thank you city of dallas for all of your help. NOT.41Osean: Baltimore city board of estimates votes unanimously, were going to have furloghsAwlakers: Hey city of dallas for running a shitty govt run by idiots forcing me to give you $400 to get my car back & almost costing me my job thanks!
- 21. Join a Network“The once-powerful approach the internet with dread when they realize they cannot control it.”--Jeff Jarvis, What Would Google Do? (HarperCollins 2009)
- 22. Open Up GovernmentJeff Jarvis’ Recommendations for Government to Follow Google’s Example:Now that we have the technological means to open up government and make every action transparent, we must insist on a new era of openness.
- 23. Why should we have to ask for information from our government?
- 24. Every action of government must be open, searchable, and linkable by default.
- 25. Officials and agencies should blog and engage in open conversations with constituents.Government 2.0 or OpenGovPhilosophy that spans:
- 26. how government should work for people,
- 27. social media and social networks and cloud computing,
- 29. open source and open technology/interoperability,
- 30. and even topics like cybersecurity and privacy of citizen data.Govt Social Media Directory
- 31. Apps for Democracy & Open Data MovementSee, Click, FixSeedSpeak – Created by Retha HillCitySourcedILiveAtEveryblockCode for AmericaTheyworkforaz.us (came out of Phxdata and NMIL)Open Government Apps
- 32. Open Meeting Laws and Social MediaSocial media practices, regulations are a moving target
- 33. Government or Quasi-Government SitesIntellipediaGovGab, a blog from the US Department of Human ServicesFull list of U.S. Government blogsGovLoop – Built on the Ning platformNASA on TwitterOther government sites/officials on TwitterU.S. Postal Service’s “Deliver”
- 34. Private industry is opening up
- 35. Stay Up on the TrendsA Resources ListMashableReadWriteWebPaidContent.orgRadar.Oreilly.com/gov2/
Editor's Notes
- #7: Robin, talk about the demise of mainstream media here.
- #8: http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
- #10: # Under "Sharing," you will find the "Allow Video Responses" options. * To require your approval for each video response, choose "Yes, with Approval." * To allow video responses without approval, select "Yes, Automatic." * To turn video responses off, select "No."
- #21: Robin, contrast what is happening at private industry (theory of Wikinomics) and government
- #24: Robin, contrast what is happening at private industry (theory of Wikinomics) and government