Welcome  to
2
AGENDA
How to create
successful
Influence
campaigns with
Social Boosters
Understanding instagram
and the media landscape
Who are Social Boosters?
What motivates Social
Boosters?
How do Social Boosters
want to work with brands?
A framework for
successful Social Booster
Campaigns
3
Understanding
Instagram
44
INSTAGRAM LAUNCHED IN 2010
3 months to one million users
Acquired after 551 days
Had never made a cent
Employed a dozen people
$1 billion
5
Instagram usage has doubled
in the past four years
66
26% of the Australian Population
active on instagram
50% 18-­29 yr olds active
(Sensis 2015)
60% Of users are Female
251 Average no. followers
(Instagram Data 2015)
7
Instagram usage has doubled in the
past four years
Daily Social Media Usage Over Time (%)
D1. How would you describe yourcurrent use of the following social media platforms? Base: Totalsample, n>1000 forall waves
92
97
31
65
56
51
21
1717
9
53 3
0
10
20
30
40
50
60
70
80
90
100
Wave 1
(Nov'12)
Wave 2
(Dec'13)
Wave 3
(Jan'15)
Wave 4
(Jan'16)
Facebook
Instagram
Youtube
Snapchat
Twitter
Google+
Pinterest/LinkedIn
WHY IS
INSTAGRAM
So Huge?
8
9
Academic research on Instagram finds
four key motivations for use
CONNECT DOCUMENT
COOLNESS CREATE
Instagram:  Motives  for  its  use  
and  relationship   to  narcissism  
and  contextual  age,  
Pavica Sheldon,  
Katherine  Bryant
Computers  in  Human  Behavior  
Dec  2015
10
The rise of creative power corresponds
to the growth in instagram
“The  creative  individual  is  no  
longer  viewed  as  an  iconoclast.  
He  — or  she  — is  the  new  
mainstream.”  
―  Richard  Florida,  The  Rise  of  the  Creative  
Class-­-­Revisited:  10th  Anniversary
11
62% Visit to be
inspired
58% Instagram
makes them
laugh, dream, or
think differently
Instagram  research  with  Sparkler
2,000  people  ages  18–34  across  
France,  Germany  and  the  UK
2015
12
• Instagram  is  a  place  people  go  
to  be  inspired  and  inspire
• People  want  to  create  and  be  
creative  
• It  is  widely  seen  as  one  of  the  
least  trolled  places  on  the  
internet  
Instagram is a
positive place
people love
13
Why is instagram
IMPORTANT FOR BRANDS
TRUST
is in decline
14
15
TRUST   IN  
MEDIA  THE  
LOWEST  OF  
ALL  
INDUSTRIES
16
WHO
do we trust?
17
84
37
32
26 25
22
16
14 11 10
8
Friends
& family
Consumer
reviews
Social
media
TV In-­store
display
Expert
reviews
Mags Blogs &
Forums
Brands
own
website
Radio Email
Friends & family,
consumer reviews and
social media are the
most trusted channels
“Which  sources  do  you  trust  when  making  a  decision  to  buy/try  new  grocery  and  household  
products?”  Base:  All  respondents:  n=547  All  figures  % 18
We trust each other
more than any
brand message
19
20
Incredible growth of instagram
Tapping into people powered media
channels is even more important now
Who is driving the user generated
content and inspiring the masses?
What is a
Social Booster?
1 Someone who has focused
on developing a following
through quality user
generated content (UGC)
2 Up and coming influencer
who retains high
engagement and
authenticity (1k-­50k)
3 Doing it for passion and
purpose before commercial
Research Overview
Research across
125 social boosters
in Social Soup community
(1,000+ Instagram followers)
Surveyed across
Nov – Dec 2015
22
23
Meet some
Social Boosters
24
@girleatsmelbourne
I draw inspiration from
my local area and I’m
passionate about great
restaurants so what
started as a hobby has
become almost a full
time instagram
obsession but I love it
“
25
@sydneyfoodlover
Some would say Nilu is
living the dream
experiencing food all over
Sydney. Her instagram
following and content has
grown effortlessly and
organically and is truly
passionate about the
Sydney food scene
26
@SClass_life
I love being a part of
the fitness community
and I eventually want
to start sharing my
gluten and dairy free
cooking and recipes
with everyone
“
27
@healthyfamily5
Elise’s main focus is on
healthy eating and her
passion for creating healthy
meals for her family. She
wants to encourage and
show other families how to
eat and shop for healthy
foods.
28
@iamjillwright
Jill loves trying new
things and meeting
new people! Instagram
is a great avenue for
her fashion, modelling,
business and
everything in between
29
@meowscott
I use my Instagram to
showcase my pet
photography.
Instagram lets me
develop great like-­
minded friendships
about my passion
“
30
Understanding the
motivations of
Social Boosters
94
54
45
40
38
16
To express my interests/passion
To help my career
To keep in touch with family and
friends
Honestly get to try free stuff
To eventually make it my job
Something else
What they aim for from their
instagram account
31
Expressing
passions and
interests the
#1 motivation
in having an
Instagram
account
Almost half see
this as a way
to help their
career or
business
“What  are  your  aims  for  your  Instagram  account?”
Base:  All  respondents:  n=127
All  figures  %
They give to
grow: shared
passion
32
Share
discoveries
Inspire
others
Build
my Brand
33
Let's face it –
it's a lot of
humble bragging
isn't it? Ling, 36
“Instagrammers
love sharing
discoveries
Share
discoveries
Connecting with like-­minded
people through passions
Positive feedback they get from
likes, comments and growth in
followers boosts their social cred
3434
I honestly just love to share
my beauty tips and ideas
makeup looks and favourite
products with my audience.
We all share the same passion
and connecting with them on
this is what I love.” Rachel, 31
@insta.beauty.mummy
“
Inspiring
others and
being
inspired
35
Instagram is also a place
for people to contribute and
do their bit of good
Their accounts inspire and
encourage others e.g. to be
fit, lose weight, think
positively 82% want to work with brands
that are striving towards a
good cause
Inspire
others
36
“I created my public
page on Instagram to
share my health and
fitness journey.
Ultimately, I'd love to
inspire others to do
the same. I love to
inspire others to
reach their potential
Rachel, 34
@rachels_runners
“
3737
I've been on there for
about 4 years and I
love it. I've slowly built
up over 2000 followers
and I find it to be a
much more positive
and open space than
other social media. I
couldn't imagine not
being on there”
Instagram is a positive inspiring place
Meegan, 31
Kim, 29
“ “2011 was the first year I
started playing with
instagram! I fell in insta-­
love from the get go! IG
was (and still is) such a
friendly space.
Supportive and
encouraging and
inspiring!”
38
Instagrammers
are building
their brand
through their
accounts – the
person they
want to
portray
Their Instagram
account is a
carefully curated
brand
An Instagram
account needs to
convey a point of
difference,
consistency,
values and a
purpose
Build
my Brand
39
I love using it to
create an idea about
myself as everyone
has a sort of brand.”
Emilia, 18
“
40
They are creative
They want to share
They share positive stories
They influence through inspiration
They build personal brands
41
Building a theme and identity
Social Boosters
42
A theme is:
“An idea that recurs in
or pervades a work of
art or literature” OED
For boosters,
passion and
interests are
curated in a
content ‘theme’
43
Family
Fitness
FashionDesign
Photography
Food
Travel
Pets
Lifestyle
44
The more
niche the
more
likeminded
your audience
Creating
a guiding
theme
Localised
AestheticsNiche
Passion
time
45
@cathat
@doggietea
@breakfastinsydney
@catsofnewtown
@ilovemelbourne
@amystone
@symmetrybreakfast
@hamburgalar
46
“I know I need to remain
true to my instagram theme
by not posting unrelated
sponsored stuff that isn't
relevant to my readers”
Catherine, 41
“
47
Journey of a
Social Booster
48
Lauren started
her account 2.5 years ago,
posting photos sporadically when
she’s hanging out with friends
@laurenminicozzi
49
@laurenminicozzi
50
A year later, she realised she
needed to provide a theme for
her account to grow followers –
people need to know what to
expect
@laurenminicozzi
51
@laurenminicozzi
52
Focusing her Instagram theme
“I started becoming more
prominent on Instagram when
I decided to change my profile
completely. I started
uploading photos of fashion
garments food and scenery
shots and saw my followers
rise. I see myself continuing
this profile and hopefully
gaining more followers as the
year goes on.”
@laurenminicozzi
53
Growth in engagement
and following
@laurenminicozzi
55
The F3 Equation of
Instagram Success
Focus = Followers =Instafame
56
Working with
brands
57
98%
Must
genuinely
like it
Three big reasons:
91%
Must
believe in it
and fits
with values
and
passions
82%
Brands
with good
causes
build
further
social
currency
58
I love being a part of social
media and aligning myself
with brands and fashion
that share my interests and
passions.”
Gabi, 20
“
59
98
91
82
74
73
63
2
I'm a fan of
Whose values I align with
That work towards a good cause
That show they know me/my Instagram
followers
That provide something for my followers
That pay me
Something else
Types of brands they want to work with
“What  sort  of  brands  would  you  like  to  work  with?”
Base:  All  respondents:  n=120
All  figures  %
“
April, 26
60
Other reasons
74%
Show they
know my
Instagram
followers
73%
Provide
something
for my
followers
“Provide
something to my
loyal followers -­
I would like to
provide some
sort of reward
to my followers”
6161
Building trust is key
to Social Booster
success
How
social
boosters
want to
work with
brands
62
TRUST THEM -­ they will build
trust for you
“Give the instagrammer control of what we
can post so it's authentic. If people are sold
to they don't like it. They want to trust us.”
Dominica, 30
“Allow us to follow our own ideas in
incorporating brands into a post. It needs to
fit with our aesthetic.”
Nikolina, 22
Boosters
are not
looking
for one
night
content
stands
63
Partnership – opportunity to
work longer term
“I would like brands to create longer term
relationships so our audiences feel
consistency”
Lauren, 32
“It’d be great if brands make it an
ongoing partnership and engage with the
person they are partnering with.”
Mell, 24
Brands that do this well
64
Birkenstock & @fionaandbobby
“We have worked with
Birkenstock footwear
and have been great -­
providing footwear for
our adventures around
Bali -­ trusting in our
vision to promote their
brand on our
explorations. We love
their products and have
promoted their brand
and service through our
account through
photography. We've
had a great working
relationship with them
so far.”
Fiona, 37
6565
In summary…
66
The
landscape
of
influence
planning
Peer
to peer
Social
Boosters
Native
UGC
Real  world  
influence
Brand  in  hand  
experience
Close  
interpersonal  
Boost  Social
Social  Proof
Visibility  
Paid  Social  
Using  UGC
1,000x250 50x5,000 1,000,000+
Change attitude
Appear popular
Change behaviour
Change attitudes
Switch
Building awareness
Credibility
67
5 things to
take away
from todays
presentation
1. Use Social Boosters to scale
social impact
2. Boosters are only part of the
influence picture
3. Find the right fit for your
brand and message
4. Think long-­term relationship
not paid per post
5. Think beyond the influencer
to who you are hoping to
influence
Thank you.
+61  2  9356  7500                  soupaustralia soupcommunity socialsouphq company/soup_2

Social Soup - Social Boosters Research

  • 1.
  • 2.
    2 AGENDA How to create successful Influence campaignswith Social Boosters Understanding instagram and the media landscape Who are Social Boosters? What motivates Social Boosters? How do Social Boosters want to work with brands? A framework for successful Social Booster Campaigns
  • 3.
  • 4.
    44 INSTAGRAM LAUNCHED IN2010 3 months to one million users Acquired after 551 days Had never made a cent Employed a dozen people $1 billion
  • 5.
    5 Instagram usage hasdoubled in the past four years
  • 6.
    66 26% of theAustralian Population active on instagram 50% 18-­29 yr olds active (Sensis 2015) 60% Of users are Female 251 Average no. followers (Instagram Data 2015)
  • 7.
    7 Instagram usage hasdoubled in the past four years Daily Social Media Usage Over Time (%) D1. How would you describe yourcurrent use of the following social media platforms? Base: Totalsample, n>1000 forall waves 92 97 31 65 56 51 21 1717 9 53 3 0 10 20 30 40 50 60 70 80 90 100 Wave 1 (Nov'12) Wave 2 (Dec'13) Wave 3 (Jan'15) Wave 4 (Jan'16) Facebook Instagram Youtube Snapchat Twitter Google+ Pinterest/LinkedIn
  • 8.
  • 9.
    9 Academic research onInstagram finds four key motivations for use CONNECT DOCUMENT COOLNESS CREATE Instagram:  Motives  for  its  use   and  relationship   to  narcissism   and  contextual  age,   Pavica Sheldon,   Katherine  Bryant Computers  in  Human  Behavior   Dec  2015
  • 10.
    10 The rise ofcreative power corresponds to the growth in instagram “The  creative  individual  is  no   longer  viewed  as  an  iconoclast.   He  — or  she  — is  the  new   mainstream.”   ―  Richard  Florida,  The  Rise  of  the  Creative   Class-­-­Revisited:  10th  Anniversary
  • 11.
    11 62% Visit tobe inspired 58% Instagram makes them laugh, dream, or think differently Instagram  research  with  Sparkler 2,000  people  ages  18–34  across   France,  Germany  and  the  UK 2015
  • 12.
    12 • Instagram  is a  place  people  go   to  be  inspired  and  inspire • People  want  to  create  and  be   creative   • It  is  widely  seen  as  one  of  the   least  trolled  places  on  the   internet   Instagram is a positive place people love
  • 13.
  • 14.
  • 15.
    15 TRUST   IN  MEDIA  THE   LOWEST  OF   ALL   INDUSTRIES
  • 16.
  • 17.
  • 18.
    84 37 32 26 25 22 16 14 1110 8 Friends & family Consumer reviews Social media TV In-­store display Expert reviews Mags Blogs & Forums Brands own website Radio Email Friends & family, consumer reviews and social media are the most trusted channels “Which  sources  do  you  trust  when  making  a  decision  to  buy/try  new  grocery  and  household   products?”  Base:  All  respondents:  n=547  All  figures  % 18
  • 19.
    We trust eachother more than any brand message 19
  • 20.
    20 Incredible growth ofinstagram Tapping into people powered media channels is even more important now Who is driving the user generated content and inspiring the masses?
  • 21.
    What is a SocialBooster? 1 Someone who has focused on developing a following through quality user generated content (UGC) 2 Up and coming influencer who retains high engagement and authenticity (1k-­50k) 3 Doing it for passion and purpose before commercial
  • 22.
    Research Overview Research across 125social boosters in Social Soup community (1,000+ Instagram followers) Surveyed across Nov – Dec 2015 22
  • 23.
  • 24.
    24 @girleatsmelbourne I draw inspirationfrom my local area and I’m passionate about great restaurants so what started as a hobby has become almost a full time instagram obsession but I love it “
  • 25.
    25 @sydneyfoodlover Some would sayNilu is living the dream experiencing food all over Sydney. Her instagram following and content has grown effortlessly and organically and is truly passionate about the Sydney food scene
  • 26.
    26 @SClass_life I love beinga part of the fitness community and I eventually want to start sharing my gluten and dairy free cooking and recipes with everyone “
  • 27.
    27 @healthyfamily5 Elise’s main focusis on healthy eating and her passion for creating healthy meals for her family. She wants to encourage and show other families how to eat and shop for healthy foods.
  • 28.
    28 @iamjillwright Jill loves tryingnew things and meeting new people! Instagram is a great avenue for her fashion, modelling, business and everything in between
  • 29.
    29 @meowscott I use myInstagram to showcase my pet photography. Instagram lets me develop great like-­ minded friendships about my passion “
  • 30.
  • 31.
    94 54 45 40 38 16 To express myinterests/passion To help my career To keep in touch with family and friends Honestly get to try free stuff To eventually make it my job Something else What they aim for from their instagram account 31 Expressing passions and interests the #1 motivation in having an Instagram account Almost half see this as a way to help their career or business “What  are  your  aims  for  your  Instagram  account?” Base:  All  respondents:  n=127 All  figures  %
  • 32.
    They give to grow:shared passion 32 Share discoveries Inspire others Build my Brand
  • 33.
    33 Let's face it– it's a lot of humble bragging isn't it? Ling, 36 “Instagrammers love sharing discoveries Share discoveries Connecting with like-­minded people through passions Positive feedback they get from likes, comments and growth in followers boosts their social cred
  • 34.
    3434 I honestly justlove to share my beauty tips and ideas makeup looks and favourite products with my audience. We all share the same passion and connecting with them on this is what I love.” Rachel, 31 @insta.beauty.mummy “
  • 35.
    Inspiring others and being inspired 35 Instagram isalso a place for people to contribute and do their bit of good Their accounts inspire and encourage others e.g. to be fit, lose weight, think positively 82% want to work with brands that are striving towards a good cause Inspire others
  • 36.
    36 “I created mypublic page on Instagram to share my health and fitness journey. Ultimately, I'd love to inspire others to do the same. I love to inspire others to reach their potential Rachel, 34 @rachels_runners “
  • 37.
    3737 I've been onthere for about 4 years and I love it. I've slowly built up over 2000 followers and I find it to be a much more positive and open space than other social media. I couldn't imagine not being on there” Instagram is a positive inspiring place Meegan, 31 Kim, 29 “ “2011 was the first year I started playing with instagram! I fell in insta-­ love from the get go! IG was (and still is) such a friendly space. Supportive and encouraging and inspiring!”
  • 38.
    38 Instagrammers are building their brand throughtheir accounts – the person they want to portray Their Instagram account is a carefully curated brand An Instagram account needs to convey a point of difference, consistency, values and a purpose Build my Brand
  • 39.
    39 I love usingit to create an idea about myself as everyone has a sort of brand.” Emilia, 18 “
  • 40.
    40 They are creative Theywant to share They share positive stories They influence through inspiration They build personal brands
  • 41.
    41 Building a themeand identity Social Boosters
  • 42.
    42 A theme is: “Anidea that recurs in or pervades a work of art or literature” OED For boosters, passion and interests are curated in a content ‘theme’
  • 43.
  • 44.
    44 The more niche the more likeminded youraudience Creating a guiding theme Localised AestheticsNiche Passion time
  • 45.
  • 46.
    46 “I know Ineed to remain true to my instagram theme by not posting unrelated sponsored stuff that isn't relevant to my readers” Catherine, 41 “
  • 47.
  • 48.
    48 Lauren started her account2.5 years ago, posting photos sporadically when she’s hanging out with friends @laurenminicozzi
  • 49.
  • 50.
    50 A year later,she realised she needed to provide a theme for her account to grow followers – people need to know what to expect @laurenminicozzi
  • 51.
  • 52.
    52 Focusing her Instagramtheme “I started becoming more prominent on Instagram when I decided to change my profile completely. I started uploading photos of fashion garments food and scenery shots and saw my followers rise. I see myself continuing this profile and hopefully gaining more followers as the year goes on.” @laurenminicozzi
  • 53.
    53 Growth in engagement andfollowing @laurenminicozzi
  • 55.
    55 The F3 Equationof Instagram Success Focus = Followers =Instafame
  • 56.
  • 57.
    57 98% Must genuinely like it Three bigreasons: 91% Must believe in it and fits with values and passions 82% Brands with good causes build further social currency
  • 58.
    58 I love beinga part of social media and aligning myself with brands and fashion that share my interests and passions.” Gabi, 20 “
  • 59.
    59 98 91 82 74 73 63 2 I'm a fanof Whose values I align with That work towards a good cause That show they know me/my Instagram followers That provide something for my followers That pay me Something else Types of brands they want to work with “What  sort  of  brands  would  you  like  to  work  with?” Base:  All  respondents:  n=120 All  figures  %
  • 60.
    “ April, 26 60 Other reasons 74% Showthey know my Instagram followers 73% Provide something for my followers “Provide something to my loyal followers -­ I would like to provide some sort of reward to my followers”
  • 61.
    6161 Building trust iskey to Social Booster success
  • 62.
    How social boosters want to work with brands 62 TRUSTTHEM -­ they will build trust for you “Give the instagrammer control of what we can post so it's authentic. If people are sold to they don't like it. They want to trust us.” Dominica, 30 “Allow us to follow our own ideas in incorporating brands into a post. It needs to fit with our aesthetic.” Nikolina, 22
  • 63.
    Boosters are not looking for one night content stands 63 Partnership– opportunity to work longer term “I would like brands to create longer term relationships so our audiences feel consistency” Lauren, 32 “It’d be great if brands make it an ongoing partnership and engage with the person they are partnering with.” Mell, 24
  • 64.
    Brands that dothis well 64 Birkenstock & @fionaandbobby “We have worked with Birkenstock footwear and have been great -­ providing footwear for our adventures around Bali -­ trusting in our vision to promote their brand on our explorations. We love their products and have promoted their brand and service through our account through photography. We've had a great working relationship with them so far.” Fiona, 37
  • 65.
  • 66.
    66 The landscape of influence planning Peer to peer Social Boosters Native UGC Real  world  influence Brand  in  hand   experience Close   interpersonal   Boost  Social Social  Proof Visibility   Paid  Social   Using  UGC 1,000x250 50x5,000 1,000,000+ Change attitude Appear popular Change behaviour Change attitudes Switch Building awareness Credibility
  • 67.
    67 5 things to takeaway from todays presentation 1. Use Social Boosters to scale social impact 2. Boosters are only part of the influence picture 3. Find the right fit for your brand and message 4. Think long-­term relationship not paid per post 5. Think beyond the influencer to who you are hoping to influence
  • 68.
    Thank you. +61  2 9356  7500                  soupaustralia soupcommunity socialsouphq company/soup_2