Downloaded 332 times
Uploaded byInterGlobe Enterprises
Soft skills development
The document outlines the importance of soft skills, which are essential personality traits and social skills that enhance professional effectiveness, including communication, teamwork, and adaptability. It details various soft skills, such as problem-solving, time management, and self-confidence, and stresses the significance of professionalism and positive attitudes in the workplace. Additionally, it provides tips for effective communication, time management, and working under pressure, emphasizing the necessity of continuous personal and professional development.
In this document
Powered by AI
Soft skills include personality traits and interpersonal skills essential for adapting to social structures and professional development.
Professionalism defined by character and behavior. Work ethics classified into personal values and work-specific ethics.
A positive attitude and effective body language are crucial for making strong impressions and engaging audiences.
Key techniques for presenting effectively, including posture, energy, relaxation, and engaging non-verbal cues.
Communication should be clear and empathetic, fostering a respectful exchange between individuals.
Managing time effectively influences productivity. Key strategies: goal setting, prioritization, and avoiding distractions.
Problem-solving skills involve proactive thinking, prioritizing tasks, and collaborating towards win-win outcomes.
Attributes of a team player include reliability, constructive communication, and mutual cooperation for successful collaboration.
Building self-confidence through mentorship, positivity, personal grooming, and celebrating achievements.
Accepting criticism gracefully involves listening, understanding feedback, and turning it into actionable goals.
Adaptability to change is critical; it includes embracing change, identifying opportunities, and improving skills.
Managing stress and focusing on completing tasks efficiently during pressure situations to meet deadlines.
Details for contacting Ms. Sakshi for more information or training services.
More Related Content
Similar to Soft skills development
More from InterGlobe Enterprises
Soft skills development
- 1. Soft Skills Itrefer to the cluster of personality traits, social graces, and personal qualities that makes someone a good employee Soft skills are intrapersonal and interpersonal skills that determine a persons ability to adapt and fit in a social structure
- 2. Why is SoftSkills Training Required? • To Handle Interpersonal Relations • To Take Appropriate Decisions • To Communicate Effectively • To have good Impression and Impact to Gain Professional Development
- 3. Common soft skills •Strong work ethic • Positive attitude • Good communication skills • Time management abilities • Problem-solving skills • Acting as a team player • Self-confidence • Ability to accept and learn from criticism • Flexibility/adaptability • Working well under pressure
- 4. Work Ethics Professionalism Professionalism isdefined by o who you are (inner character), o what you do(behavior exhibited) and o how others perceive you (image projected). Appearance Teamwork Attendance Character Respect Co-operation Productivity Attitude
- 5. Work Ethics Classification •Work ethics have two types: 1. Personal (i.e. Sincerity, respect for the job, regularity, punctuality, seriousness) 2. Specific to a work situation – Keeping certain information confidential , Maintaining cordial relation with clients and agencies , Being prepared to take up new tasks
- 6. Positive Attitude • Demonstratinga positive attitude • Appearing self confident • Having realistic expectations for self
- 7. Body Language Body languagemeans: • How you stand • How you move • How you appear to people • How you look at people • How you sound.
- 8. • How youstand Stand straight. Stand on both legs. Don't lean against anything. • Stand where everyone can see you. Face the audience directly. Don't obstruct the foils. • Stand by the screen when pointing to foils. • Stand away from it when talking about them.
- 9. • How youmove Avoid nervous movements. Don't walk up and down. Keep your hands down except for gestures. Don't fidget, scratch, jiggle your legs, etc. Use gestures for emphasis. Practice appropriate gestures. Don't overdo it. Avoid arm-waving.
- 10. • Look energetic Why? Energyholds people's attention. Lack of energy puts people to sleep. How? Stand straight. Put energy into your eyes, voice, and movements. • Look relaxed If you relax people will have more confidence in you. If you are not relaxed people cannot focus on the content How? Smile. Make it informal. Use humor-enjoy yourself! Slow down. Breathe slowly. Let your arms hang loose. Don't make nervous movements
- 11. Good Communication Skills Wemust always treat others as we would like others to treat us Verbal or nonverbal must be clear To the point Empathetic
- 12.
- 13. Time Management “The wayyou manage your time can influence the type of day that you will have” Cutting Things Short 1. “I’m in the middle of something now…” 2. Start with “I only have 5 minutes” – you can always extend this 3. Stand up, stroll to the door, complement, thank, shake hands 4. Clock-watching
- 14. Trigger Questions When usingtime management to plan your day, ask yourself a few key questions: • What is the goal I’m trying to accomplish? • What is the deadline for that goal? • What are the outcomes of not achieving this deadline?
- 15. -Crisis -Pressing Issues -Deadlines -Meetings -Preparation -Planning -Prevention -Relationship -Interruptions -Some mail -ManyPopular Activities -Trivia -Some Phone Calls -Excessive TV/Games -Time wasters Urgent Not Urgent ImportantNotImportant Time Management Matrix
- 16. Problem-solving skills Be proactive Beginwith the end in mind Put first things first Think win/win Seek first to be understanding, then to be understood Synergize Sharpen the saw
- 17. Acting as aTeam Player Qualities of a Team Player Demonstrate Reliability Communicate Constructively Listens Actively Participates Actively Shares Openly and Willingly Cooperates and Help Exhibits Flexibility Commitment Works as a Problem-Solver Treats others respectfully A Team Player is a reliable person, someone you can count on, he gets work done and does his fair share to work hard and meet commitments
- 18. Self Confidence • Bepatient with yourself • Find a mentor • Be open to new Ideas • Be positive • Never Accept the Un-acceptable • Be well groomed • Cherish your accomplishments Believe in yourself and others will too…
- 19. Ability to Accept andLearn from Criticism Accepting criticism gracefully can be done in four steps: 1. Listen openly 2. Consider the source 3. Discuss the feedback 4. Measure the results Create Goals Listen Laugh Focus on Strengths Reflect on Conversation Welcome Failure Ask Questions
- 20. Flexibility/ Adaptability Are youable to adapt to new situations and challenges? Will you embrace change and be open to new ideas? Face The Loss- Define and acknowledge what is over and what is not. Honor those feelings of loss. Identify Opportunities- Identify the positives for yourself and the company, and then set your focus on them Engage Sooner, Rather than Later- Jump on the bandwagon early. Those who engage sooner, rather than later, will be noticed and remembered Take Initiatives- Acquire new skills and knowledge that change necessitates. Read, take classes and seek opportunities to learn on the job Share- Share with colleagues why the sudden change presents opportunities. Support peers by exploring with them ways that they can benefit from the change and help them take advantage of potential opportunities
- 21. Working well underpressure Complete Tasks. Try to finish one task first before starting on the next one. Starting on different tasks without getting anything done will only make you miss deadlines. When you have a list of things to do, you’ll be able to focus more on important things. Relax. Getting stressed out will only make you panic more. Don’t push yourself to finish your work if you’re too tired. Give yourself time to rest. Deep breathing exercises are effective in releasing tension in your body. This also clears your mind so you can think and concentrate better
- 22. Or email at[email protected] For further Information or in need of a trainer contact Ms. Sakshi via Slideshare or below mentioned email id. Do not forget to like this ppt.