Software Advice Vendor Showdown: Compare the 6 Top-Rated Patient Portal Vendors
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The document compares and summarizes 6 top-rated patient portal vendors: MDConnection, NueMD, ElationEMR, ClinicTracker Connect, eClinicalWorks, and Meditab. For each vendor, it provides the product description, overall user rating, an example user review, a case study, screenshots of the portal home page and one functionality (e.g. appointment scheduling), and a description of that functionality.
![Product Description:
MDConnection is a web-based software solution for medical practice management,
primarily serving solo and small group practices. Its patient portal is called Patient
Connection.
Overall Rating:
Example of a Real User Review:
“I enjoy the ease of use [and] speed with which anyone can pick up the essentials
of the software. I really like the system and the help I've received from the vendor.
All my questions and concerns were dealt with immediately and thoroughly.”
— Bruce J. Banks, DC
Patient Portal Case Study:
"Sonoma Skin Works in Frisco, TX was able to capture 23% of their patient's
balances through the portal after implementing Patient Connection.”
— Justin Barton, MDConnection Sales Director](https://image.slidesharecdn.com/patientportalvendors-160315141740/85/Software-Advice-Vendor-Showdown-Compare-the-6-Top-Rated-Patient-Portal-Vendors-3-320.jpg)
![Product Description:
ElationEMR is a Web-based EMR system that is compatible with Mac or PCs and is
capable of patient scheduling, e-prescribing and e-faxing. Its patient portal is called
Patient Passport.
Overall Rating:
Example of a Real User Review:
“Exceptional product using modern, intuitive technology [that] adapts to the times
(transition to ICD10 is a breeze so far). Well thought-out design supports clinical
care, enhancing efficiency and communication between staff, to and from patients
and among other providers. No nickel and dime charges. Receptive customer
service.”
— Dr. Lisa L. Wong
Patient Portal Case Study:
“Passport enables me to send information to the patient, who can then share that
file with anyone they want. So now, no matter where the patient or I are in the
world, if we both have an internet connection their data is available to them.”
— ElationEMR client Dr. Susan Sorenson](https://image.slidesharecdn.com/patientportalvendors-160315141740/85/Software-Advice-Vendor-Showdown-Compare-the-6-Top-Rated-Patient-Portal-Vendors-9-320.jpg)
Software Advice Vendor Showdown: Compare the 6 Top-Rated Patient Portal Vendors
- 1. Software Advice Vendor Showdown: Compare the 6 Top-Rated Patient Portal Vendors Screenshots and reviews of the best patient portals
- 2. Software Advice has collected more than 25,000 real user reviews to simplify the software selection process for potential buyers. As such, we have unique insights on the most user-friendly, highly-recommended patient portals on the market. Abstract In this presentation, you’ll find detailed descriptions about some of the top-rated patient portal software vendors on our website. They are listed in no particular order, featuring the following images and information: Vendor Overviews: Find out which vendor’s offerings fit your needs User Ratings/Reviews: Read what real users say about the software Screenshots: See each portal’s homepage, plus one of its many functionalities
- 3. Product Description: MDConnection is a web-based software solution for medical practice management, primarily serving solo and small group practices. Its patient portal is called Patient Connection. Overall Rating: Example of a Real User Review: “I enjoy the ease of use [and] speed with which anyone can pick up the essentials of the software. I really like the system and the help I've received from the vendor. All my questions and concerns were dealt with immediately and thoroughly.” — Bruce J. Banks, DC Patient Portal Case Study: "Sonoma Skin Works in Frisco, TX was able to capture 23% of their patient's balances through the portal after implementing Patient Connection.” — Justin Barton, MDConnection Sales Director
- 4. MDConnection Portal: Home Page
- 5. MDConnection Portal: Online Billing Functionality While some medical offices are waiting weeks for their patients to receive account balance information by mail and send back a check, you can get paid for your services faster thanks to the portal’s online billing functionality.
- 6. Product Description: NueMD is a Web-based system that offers practice management and EHR solutions in addition to medical billing services. Its clients include practices of all sizes. Overall Rating: Example of a Real User Review: “NueMD contains highly customizable EHR templates, updated ICD's, and simplifies our patient encounter process. NueMD's software has improved our practice's overall efficiency and has added significant value. Surprisingly, the best part about this product is their support system.” — Ricky Camacho, Sweetwater Medical & Cardiovascular Institute Patient Portal Case Study: “Franciscan University of Steubenville in Steubenville, Ohio recently started using NueMD in their Student Health Center which serves approximately 2,000 undergraduate students. So far this year (Jan-Feb 2016), 331 unique students have logged into NueMD to schedule, view, and cancel appointments online.” — Kevin McCarthy, NueMD Marketing Specialist
- 7. NueMD Portal: Home Page
- 8. NueMD Portal: Appointment Scheduling Functionality Allowing patients to schedule their own appointments enriches the patient experience because it offers them a more accessible alternative to calling your office during business hours.
- 9. Product Description: ElationEMR is a Web-based EMR system that is compatible with Mac or PCs and is capable of patient scheduling, e-prescribing and e-faxing. Its patient portal is called Patient Passport. Overall Rating: Example of a Real User Review: “Exceptional product using modern, intuitive technology [that] adapts to the times (transition to ICD10 is a breeze so far). Well thought-out design supports clinical care, enhancing efficiency and communication between staff, to and from patients and among other providers. No nickel and dime charges. Receptive customer service.” — Dr. Lisa L. Wong Patient Portal Case Study: “Passport enables me to send information to the patient, who can then share that file with anyone they want. So now, no matter where the patient or I are in the world, if we both have an internet connection their data is available to them.” — ElationEMR client Dr. Susan Sorenson
- 10. ElationEMR Portal: Home Page
- 11. ElationEMR Portal: Viewing Lab Results Functionality Sharing patient lab results over the portal is more secure and efficient than spending time relaying those results over the phone or losing money on paper and postage sending them through mail.
- 12. Product Description: ClinicTracker Connect is a practice management and EMR system for mental health and substance abuse practices. The software serves small clinical practices and large, multi-location providers alike. Overall Rating: Example of a Real User Review: “I have never worked with an EHR vendor that turns out updates and entire product enhancements on a dime. They are just big enough as a company to handle large implementations but they haven't lost that personal touch in terms of lightening fast support and development. I am always proud to offer them as one of our vendors of choice to providers.” — Kristin Walker, EverythingEHR Patient Portal Case Study: “We have reduced our use of paper substantially, more so in the last six to eight months, but generally over the past two years we’ve used ClinicTracker.” — Bruce Buchanan, LISW, BCD from Compass Clinical Associates
- 13. ClinicTracker Connect Portal: Home Page
- 14. ClinicTracker Connect Portal: Pre-Visit Form Functionality You can cut down on patient wait times by having them fill out forms before they step into your practice instead of doing it in the waiting room. This can increase patient satisfaction and give your practice a head start preparing for visits.
- 15. Product Description: eClinicalWorks can be purchased as a stand-alone EMR system or a full medical suite with a billing application, claim scrubbing functionalities, scheduling tools and more. This software is suited for all specialties and sizes. Overall Rating: Example of a Real User Review: “What I like most about eClinicalWorks is that it is very user-friendly. Literally anyone can learn it quickly and, if you didn't grasp it the first time, it is made very easy to figure out without having to call eClinicalWorks. Another thing that I like about eClinicalWorks is that it makes registering the patient very easy and fast.” — Brenny Olmedo, Resurrection Health Patient Portal Case Study: “With a 90% adoption rate of the eClinicalWorks Patient Portal, patients have access to communicate on their schedule, while also enhancing their understanding of treatment. Since implementing eClinicalWorks, MedPeds has saved $1,641,295, a 174% return on investment (ROI).” — eClinicalWorks’ Heather Caouette referring to a client, medical practice “MedPeds”
- 16. eClinicalWorks Portal: Home Page
- 17. eClinicalWorks Portal: Prescription Refill Request Functionality Automating prescription refill requests can boost medication adherence rates because it’s so much more convenient for patients to send them. This, in turn, can positively impact your practice’s clinical outcomes.
- 18. Product Description: Intelligent Medical Software (IMS) by vendor Meditab offers EMR and practice management solutions for practices with up to ten doctors and a variety of specialties. Its patient portal is called the IMS CarePortal. Overall Rating: Example of a Real User Review: “Great service! Always helpful and quick to assist. I have no complaints. It's easy to use and the techs are always knowledgeable and helpful.” — Gregory Wicker, Hampton Roads ENT and Allergy Patient Portal Case Study: "IMS CarePortal is a great asset and tremendous value to the practice. More than 75% of appointment requests are recieved through IMS CarePortal, reducing the amount of paperwork and time spent on the phone.” — Dr. Ghassan Safadi, Dr. Safadi & Associates, Inc.
- 19. Meditab Portal: Home Page
- 20. Meditab Portal: Updating Medical Information Functionality By allowing the patient to update their clinical data (e.g., allergies, symptoms) through the portal, you’ll have the most up-to-date information available to help you make the best care decisions for their wellbeing.
- 21. Read our full guide on patient portal features and selection tips Get free price quotes on top patient portal software Get unbiased reviews & free demos on top patient portal software Learn More About Patient Portal Software Read Report Get Free Quotes Get Free Demos
- 22. Software Advice™ is a trusted resource for software buyers. We provide detailed reviews and research on thousands of software applications. Our team of software advisors provides free telephone consultations to help buyers build a shortlist of systems that will meet their needs. For more information, visit softwareadvice.com. Software Advice is a Gartner company. Gartner (NYSE: IT) is the world's leading information technology research and advisory company. For more information, visit gartner.com.