Software testing - Risk management
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The webinar discusses testing risk management. It defines risks as things that can negatively impact a project's outcomes. There are two types of risks: product risks like bugs that affect stability, and project risks like delays that affect schedule or cost. The presenter advocates that QA managers are well-suited to manage risks due to their end-to-end visibility and balanced perspective between technical and business concerns. Effective risk management involves keeping an up-to-date risk table, reviewing risks regularly, and ensuring meetings focus on mitigation rather than blame.
Software testing - Risk management
- 1. Joel Montvelisky Chief Solution Architect Simplify Test Management PractiTest Webinar: Testing Risk Management
- 2. What do we want to cover today? • Risk Management around Development & Testing? • Cataloging and Managing your Risks. • Adding the Value of QA by Managing your Risks. • Questions and Answers. Simplify Test Management
- 3. A little about me… Professions : (last 18 years) - Tester - QA Manager - Blogger - Speaker - Solution Architect PractiTest: - Chief Solution Architect - QA Manager Off Topic (more or less…) Mild OCD Natural Risk Manager Simplify Test Management
- 4. About SaaS ALM Solution Simple & Intuitive – yet – Methodological & Flexible Integrates with Jira, Selenium, Jenkins, Redmine, Bugzilla, QTP, Ranorex, SoapUI, etc… Best Darn Support in the Business Simplify Test Management
- 5. Question? Do you have Risk Management in your organization? I’m not sure… No. Yes, managed by Project Management or Development. Yes, managed by the QA.
- 6. Risk Management in Development & Testing Risk: “Something” that may have a negative effect on your project’s outcome. Simplify Test Management Content Schedule Cost
- 7. Risk Management in Development & Testing Two Type of Risks: Simplify Test Management 1) Product Risks: Risks that may affect stability of the product >> Bugs… 2) Project Risks: Risks that may affect schedule or cost of the project >> Delays, scheduling conflicts, bad estimates, hidden costs, etc
- 8. Risk Management in Development & Testing Who should manage risks…? Simplify Test Management
- 9. What is Risk Management? 1. Keeping track of all the risks – focus the team on the relevant ones. 2. Understanding the repercussions of the risk if it was to materialize - worst case vs. probable 3. Definitions of Risk Owners 4. Defining Avoidance plans & Mitigation plans 5. Adding new risks & removing irrelevant risks from the Risk Table (List) Simplify Test Management
- 10. Risk Management Meeting Periodic meeting - Once a week (or less) - 20 – 30 min Representatives from all teams and disciplines - Sources of information - Decision makers Agenda: - Review top risks - Update risks - Add new risks, remove irrelevant risks - Review action items & corrective actions Mail Summary with Up-to-Date Risk Table What is Risk Management?
- 11. Risk Management Table Risk Name (and short description) Risk Owner Risk Category Risk level Date or milestone What is Risk Management?
- 12. How to capture and manage risk effectively? Risk Management Tips & Tricks 1. Transparency and Visibility Have an up to date risk table in project dashboard 2. (Agile Teams) Add risk review to standup meetings 3. Create a Risk office drop-box or mail address Discrete and anonymous
- 13. How to capture and manage risk effectively? Risk Management Tips & Tricks 4. Ensure Risk meetings do not become Blame meetings 5. When in doubt, assume history repeats itself 6. Curiosity killed the cat. Optimism killed the project.
- 14. Adding Value to the QA by Managing your Project Risks Why are QA Managers the Best Choice for Risk Managers? QA has End-to-End visibility of the project and process QA is balanced between the Tech and Business worlds QA is process oriented QA is seldom over optimistic
- 15. Questions & Answers Testing & Development Risk Management
- 16. About SaaS ALM Solution Simple & Intuitive – yet – Methodological & Flexible Integrates with Jira, Selenium, Jenkins, Redmine, Bugzilla, QTP, Ranorex, SoapUI, etc… Best Darn Support in the Business Simplify Test Management