ENTREPRENUERSHIP
“ STARBUCKS “
OVERVIEW
STARBUCKS’ VISION, MISSION,
& VALUE PROPOSITION
PRODUCTS
DRINKS
PRODUCTS
FOOD
PRODUCTS
MERCHANDISE
STARBUCKS SWOT
ANALYSIS
Global recognition
Quality products
Profitable organization
Strong financial foundation
Visionary leader
High price
Importing roasted coffee
Known only for coffee
Launching new products
Skilled Labour market
More tourist attraction
Use of social media network
Cultural & Political issues
Real State cost and laws in Sri
Lanka
Economic down turns
Health cautious customers
MARKETING
SEGMENT
Every age group.
Tech savvy individuals.
Men and women.
High disposable income.
Brand focused.
Savvy and avid coffee lovers who enjoy
the “Starbucks Experience”.
TARGET CUSTOMER
Starbucks targets commuters and captive
consumers.
Commuters consist of people heading to or
from work or people on their lunch break.
Captive consumers consist of those who are
stuck in a campus environment.
Eg: high school & college students, corporate
campuses.
POSITIONING
Starbucks has positioned itself as an
upscale brand which provide rich
experience.
It is obvious from the mission statement
that they are trying to make it the best
for socializing.
Starbucks is trying to reposition itself as
a “third place” for its customers.
PRODUCT
Coffee: More than 30 blends and premium coffees.
Handcrafted Beverages: Fresh-brewed coffee,
hot and iced espresso beverages, Frappuccino®
coffee and non-coffee blended beverages,
smoothes and Tazo® teas.
Fresh Food: Baked pastries, sandwiches, salads,
oatmeal, yogurt parfaits and fruit cups.
Merchandise: Coffee- and tea-brewing equipment,
mugs and accessories, packaged goods, music,
books and gifts.
PRICE
Starbucks offers all of its products
at a premium price.
Prices range from $1.00-$4.20 for
drinks which is higher than any other
retailers.
In case of foods, Starbucks is more
expensive when compared to quick-
service restaurants
PLACE
Distributed directly to customers through
own retail stores and retail partners.
Located in high-traffic, high-visibility
locations,focusing on pedestrian
consumers.
Company also focus on drive-thru retail
stores for the convenience of non-
pedestrian consumers
PROMOTION
Poster and leaflet
ADVERTISING 16
Promotional email newsletter
Hoarding
CASE STUDY
The greatest problem arises when a recession occurs.The greatest problem arises when a recession occurs.
Industrial production slows down & numerous lose
their jobs
Industrial production slows down & numerous lose
their jobs
Not having enough money coming in from their income due
to job losses and less working hours, people try to save
money.
Not having enough money coming in from their income due
to job losses and less working hours, people try to save
money.
Cheaper fast-food coffees rather than the more expensive
gourmet coffees at cafés in an attempt to save money.
Cheaper fast-food coffees rather than the more expensive
gourmet coffees at cafés in an attempt to save money.
ENCOUTER FEEDBACK
The Link Between Quality and Price
Respect for Workers’ Human Rights
Continued Emphasis on Relationships,
Communication and Training As their demands
SOLUTIONS BY :
Vanishiya
Yoganayagi
Dhalan
Yaso
Andy
Daniel
THANK YOU

STATBUCK PRESENTATION - ENTREPRENEURSHIP

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
    STARBUCKS SWOT ANALYSIS Global recognition Qualityproducts Profitable organization Strong financial foundation Visionary leader High price Importing roasted coffee Known only for coffee Launching new products Skilled Labour market More tourist attraction Use of social media network Cultural & Political issues Real State cost and laws in Sri Lanka Economic down turns Health cautious customers
  • 8.
  • 9.
    SEGMENT Every age group. Techsavvy individuals. Men and women. High disposable income. Brand focused. Savvy and avid coffee lovers who enjoy the “Starbucks Experience”.
  • 10.
    TARGET CUSTOMER Starbucks targetscommuters and captive consumers. Commuters consist of people heading to or from work or people on their lunch break. Captive consumers consist of those who are stuck in a campus environment. Eg: high school & college students, corporate campuses.
  • 11.
    POSITIONING Starbucks has positioneditself as an upscale brand which provide rich experience. It is obvious from the mission statement that they are trying to make it the best for socializing. Starbucks is trying to reposition itself as a “third place” for its customers.
  • 12.
    PRODUCT Coffee: More than30 blends and premium coffees. Handcrafted Beverages: Fresh-brewed coffee, hot and iced espresso beverages, Frappuccino® coffee and non-coffee blended beverages, smoothes and Tazo® teas. Fresh Food: Baked pastries, sandwiches, salads, oatmeal, yogurt parfaits and fruit cups. Merchandise: Coffee- and tea-brewing equipment, mugs and accessories, packaged goods, music, books and gifts.
  • 13.
    PRICE Starbucks offers allof its products at a premium price. Prices range from $1.00-$4.20 for drinks which is higher than any other retailers. In case of foods, Starbucks is more expensive when compared to quick- service restaurants
  • 14.
    PLACE Distributed directly tocustomers through own retail stores and retail partners. Located in high-traffic, high-visibility locations,focusing on pedestrian consumers. Company also focus on drive-thru retail stores for the convenience of non- pedestrian consumers
  • 15.
  • 16.
    Poster and leaflet ADVERTISING16 Promotional email newsletter Hoarding
  • 17.
    CASE STUDY The greatestproblem arises when a recession occurs.The greatest problem arises when a recession occurs. Industrial production slows down & numerous lose their jobs Industrial production slows down & numerous lose their jobs Not having enough money coming in from their income due to job losses and less working hours, people try to save money. Not having enough money coming in from their income due to job losses and less working hours, people try to save money. Cheaper fast-food coffees rather than the more expensive gourmet coffees at cafés in an attempt to save money. Cheaper fast-food coffees rather than the more expensive gourmet coffees at cafés in an attempt to save money.
  • 18.
    ENCOUTER FEEDBACK The LinkBetween Quality and Price Respect for Workers’ Human Rights Continued Emphasis on Relationships, Communication and Training As their demands
  • 19.
  • 20.

Editor's Notes

  • #20 1.Sales promotion – buy 1 free 1, offer for particular drinks , cheap promotion , discount to attract customer during recession. Collect Stars and earn more rewards with every visit to Starbucks” 2.Good quality products & services - messages communicated by Starbucks to the target customer segment via print and media advertising. social media is adapted by Starbucks as an effective communication channel with customers to develop new products taking into account customer preferences and opinions.