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STATISTICAL
PROCESS CONTROL

       Presented by,
              Anoopa Narayanan
              MBA(IB)
              Roll No.4
STATISTICAL PROCESS CONTROL (SPC)



• Is the application of Statistical Methods to monitor and
control a process to ensure that it operates at its full potential
to produce conforming product.

                      OR

•Is an analytical decision making tool which allows you to see
when a process is working correctly and when it is not.

• Variation is present in any process, deciding when the
variation is natural and when it needs correction is the key to
quality control.
HISTORY


•Was Pioneered By Walter .A. Shewhart In The Early 1920s.

•W. Edwards Deming Later Applied SPC Methods In
The US During World war II, Successfully Improved Quality In The
Manufacture Of Munitions And Other Strategically Important
Products.

•Deming introduced SPC Methods to Japanese Industry After The
War Had Ended.

•Resulted high quality of Japanese products.

•Shewhart Created The Basis For The Control Chart And The
Concept Of A State Of Statistical Control By Carefully Designed
Experiments.
•Concluded That While Every Process Displays Variation, Some
Processes Display Controlled Variation That Is Natural To The
Process (Common Causes Of Variation), While Others Display
Uncontrolled Variation That Is Not Present In The Process
Causal System At All Times (Special Causes Of Variation).
•In 1988, The Software Engineering Institute Introduced The
Notion That SPC Can Be Usefully Applied To Non-manufacturing
Processes
TRADITIONAL METHODS VS STATISTICAL PROCESS CONTROL




  The quality of the finished article was traditionally achieved
  through post-manufacturing inspection of the product;
  accepting or rejecting each article (or samples from a
  production lot) based on how well it met its
  design specifications

  SPC uses Statistical tools to observe the performance of the
  production process in order to predict significant deviations
  that may later result in rejected product.
TYPES OF VARIATION


Two kinds of variation occur in all manufacturing processes

1. Natural or Common Cause Variation
      consists of the variation inherent in the process as it
           is designed.
      may include variations in temperature, properties of
           raw materials, strength of an electrical current
           etc.

2. Special Cause Variation or Assignable-cause Variation
       With sufficient investigation, a specific cause, such
   as abnormal raw material or incorrect set-up parameters,
   can be found for special cause variations.
‘In Control’ and ‘Out Of Control’


Process is said to be ‘in control’ and stable

         If common cause is the only type of variation that exists
in the process
         It is also predictable within set limits i.e. the probability of
any future outcome falling within the limits can be stated
approximately.

Process is said to be ‘out of control’ and unstable

         Special cause variation exists within the process
Statistical process control -broadly broken
down into 3 sets of activities

1. Understanding the process

2. Understanding the causes of variation

3. Elimination of the sources of special cause
   variation.
Understanding the process

• Process is typically mapped out and the process is monitored
  using control charts.


                  Understanding the causes of variation

• Control charts are used to identify variation that may be due to
  special causes, and to free the user from concern over variation
  due to common causes.

•   It is a continuous, ongoing activity.

• When a process is stable and does not trigger any of the
  detection rules for a control chart, a process capability analysis
  may also be performed to predict the ability of the current
  process to produce conforming product in the future.
•When excessive variation is identified by the control chart
detection rules, or the process capability is found lacking,
additional effort is exerted to determine causes of that variance.

• The tools used include

    • Ishikawa diagrams
    •Designed experiments
    •Pareto charts

•Designed experiments are critical -only means of objectively
quantifying the relative importance of the many potential causes
of variation.
Elimination of the sources of special cause variation


•Once the causes of variation have been quantified, effort is
spent in eliminating those causes that are both statistically
and practically significant.

•includes development of standard work, error-proofing and
training.

•Additional process changes may be required to reduce
variation or align the process with the desired target,
especially if there is a problem with process capability.
ADVANTAGES OF SPC


• Reduces waste

• Lead to a reduction in the time required to produce the product
or service from end to end
          due to a diminished likelihood that the final product will
have to be reworked, identify bottlenecks, wait times, and other
sources of delays within the process.

•A distinct advantage over other quality methods, such as
inspection - its emphasis on early detection and prevention of
problems

•Cost reduction

•Customer satisfaction
SPC CHARTS


•One method of identifying the type of variation present.

•Statistical Process Control (SPC) Charts are essentially:
    Simple graphical tools that enable process performance
    monitoring.
     Designed to identify which type of variation exists within the
    process.
     Designed to highlight areas that may require further
    investigation.
    Easy to construct and interpret.

•2 most popular SPC tools
         Run Chart
        Control Chart
•SPC charts can be applied to both dynamic processes and
static processes.

Dynamic Processes
oA process that is observed across time is known as a dynamic
process.
oAn SPC chart for a dynamic process - „time-series‟ or a
„longitudinal‟ SPC chart.

Static Processes
oA process that is observed at a particular point in time is
known as a static process.
oAn SPC chart for a static process is often referred to as a
„cross sectional‟ SPC chart.
Control charts


Show the variation in a measurement during the time period that
the process is observed.

Monitor processes to show how the process is performing and
how the process and capabilities are affected by changes to the
process. This information is then used to make quality
improvements.

A time ordered sequence of data, with a centre line calculated by
the mean.

Used to determine the capability of the process.

Help to identify special or assignable causes for factors that
impede peak performance.
Control charts have four key features:

1) Data Points:
   Either averages of subgroup measurements or individual
   measurements plotted on the x/y axis and joined by a line. Time
   is always on the x-axis.

2) The Average or Center Line
    The average or mean of the data points and is drawn across
    the middle section of the graph, usually as a heavy or solid line.

3) The Upper Control Limit (UCL)
    Drawn above the centerline and annotated as "UCL". This is
    often called the “+ 3 sigma” line.

4) The Lower Control Limit (LCL)
    Drawn below the centerline and annotated as "LCL". This is
    called the “- 3 sigma” line.
Statistical process control
Control limits define the zone where the observed data for a
stable and consistent process occurs virtually all of the time
(99.7%).

Any fluctuations within these limits come from common causes
inherent to the system, such as choice of equipment, scheduled
maintenance or the precision of the operation that results from
the design.

An outcome beyond the control limits results from a special
cause.

The automatic control limits have been set at 3-sigma limits.
•The area between each control limit and the centerline is
divided into thirds.

    1)   Zone A - "1-sigma zone“
    2)   Zone B - "2-sigma zone"
    3)   Zone C - " 3-sigma zone “
Statistical process control
PROCESS CAPABILITY
                    ANALYSIS
   Examines
    ◦ whether the process is capable of producing products which conforms
      to specifications
    ◦ range of natural variability in a process what we measure with control
      charts

   Process capability studies distinguish between conformance to control
    limits and conformance to specification limits (also called tolerance
    limits)
     ◦ if the process mean is in control, then virtually all points will remain
       within control limits
     ◦ staying within control limits does not necessarily mean that
       specification limits are satisfied
     ◦ specification limits are usually dictated by customers
                                                                                  21
Process Capability analysis cont.

                                 Design
                                 Specificatio
                                 ns

(a) Natural variation
exceeds design
specifications;
process is not
capable of meeting
specifications all the
time.
                                        Process
                                                  Design
                                                  Specificatio
                                                  ns

               (b) Design
               specifications and
               natural variation the
               same; process is
               capable of meeting
               specifications most of
               the time.
                                                     Process
                                                                 22
Process Capability (cont.)

                               Design
                               Specificatio
                               ns

(c) Design
specifications
greater than natural
variation; process is
capable of always
conforming to
specifications.
                                    Process
                                              Design
                                              Specificatio
                                              ns

             (d) Specifications
             greater than natural
             variation, but
             process off center;
             capable but some
             output will not meet
             upper specification.
                                                 Process
                                                             23
Statistical process control

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Statistical process control

  • 1. STATISTICAL PROCESS CONTROL Presented by, Anoopa Narayanan MBA(IB) Roll No.4
  • 2. STATISTICAL PROCESS CONTROL (SPC) • Is the application of Statistical Methods to monitor and control a process to ensure that it operates at its full potential to produce conforming product. OR •Is an analytical decision making tool which allows you to see when a process is working correctly and when it is not. • Variation is present in any process, deciding when the variation is natural and when it needs correction is the key to quality control.
  • 3. HISTORY •Was Pioneered By Walter .A. Shewhart In The Early 1920s. •W. Edwards Deming Later Applied SPC Methods In The US During World war II, Successfully Improved Quality In The Manufacture Of Munitions And Other Strategically Important Products. •Deming introduced SPC Methods to Japanese Industry After The War Had Ended. •Resulted high quality of Japanese products. •Shewhart Created The Basis For The Control Chart And The Concept Of A State Of Statistical Control By Carefully Designed Experiments.
  • 4. •Concluded That While Every Process Displays Variation, Some Processes Display Controlled Variation That Is Natural To The Process (Common Causes Of Variation), While Others Display Uncontrolled Variation That Is Not Present In The Process Causal System At All Times (Special Causes Of Variation). •In 1988, The Software Engineering Institute Introduced The Notion That SPC Can Be Usefully Applied To Non-manufacturing Processes
  • 5. TRADITIONAL METHODS VS STATISTICAL PROCESS CONTROL The quality of the finished article was traditionally achieved through post-manufacturing inspection of the product; accepting or rejecting each article (or samples from a production lot) based on how well it met its design specifications SPC uses Statistical tools to observe the performance of the production process in order to predict significant deviations that may later result in rejected product.
  • 6. TYPES OF VARIATION Two kinds of variation occur in all manufacturing processes 1. Natural or Common Cause Variation consists of the variation inherent in the process as it is designed. may include variations in temperature, properties of raw materials, strength of an electrical current etc. 2. Special Cause Variation or Assignable-cause Variation With sufficient investigation, a specific cause, such as abnormal raw material or incorrect set-up parameters, can be found for special cause variations.
  • 7. ‘In Control’ and ‘Out Of Control’ Process is said to be ‘in control’ and stable If common cause is the only type of variation that exists in the process It is also predictable within set limits i.e. the probability of any future outcome falling within the limits can be stated approximately. Process is said to be ‘out of control’ and unstable Special cause variation exists within the process
  • 8. Statistical process control -broadly broken down into 3 sets of activities 1. Understanding the process 2. Understanding the causes of variation 3. Elimination of the sources of special cause variation.
  • 9. Understanding the process • Process is typically mapped out and the process is monitored using control charts. Understanding the causes of variation • Control charts are used to identify variation that may be due to special causes, and to free the user from concern over variation due to common causes. • It is a continuous, ongoing activity. • When a process is stable and does not trigger any of the detection rules for a control chart, a process capability analysis may also be performed to predict the ability of the current process to produce conforming product in the future.
  • 10. •When excessive variation is identified by the control chart detection rules, or the process capability is found lacking, additional effort is exerted to determine causes of that variance. • The tools used include • Ishikawa diagrams •Designed experiments •Pareto charts •Designed experiments are critical -only means of objectively quantifying the relative importance of the many potential causes of variation.
  • 11. Elimination of the sources of special cause variation •Once the causes of variation have been quantified, effort is spent in eliminating those causes that are both statistically and practically significant. •includes development of standard work, error-proofing and training. •Additional process changes may be required to reduce variation or align the process with the desired target, especially if there is a problem with process capability.
  • 12. ADVANTAGES OF SPC • Reduces waste • Lead to a reduction in the time required to produce the product or service from end to end due to a diminished likelihood that the final product will have to be reworked, identify bottlenecks, wait times, and other sources of delays within the process. •A distinct advantage over other quality methods, such as inspection - its emphasis on early detection and prevention of problems •Cost reduction •Customer satisfaction
  • 13. SPC CHARTS •One method of identifying the type of variation present. •Statistical Process Control (SPC) Charts are essentially: Simple graphical tools that enable process performance monitoring.  Designed to identify which type of variation exists within the process.  Designed to highlight areas that may require further investigation. Easy to construct and interpret. •2 most popular SPC tools  Run Chart Control Chart
  • 14. •SPC charts can be applied to both dynamic processes and static processes. Dynamic Processes oA process that is observed across time is known as a dynamic process. oAn SPC chart for a dynamic process - „time-series‟ or a „longitudinal‟ SPC chart. Static Processes oA process that is observed at a particular point in time is known as a static process. oAn SPC chart for a static process is often referred to as a „cross sectional‟ SPC chart.
  • 15. Control charts Show the variation in a measurement during the time period that the process is observed. Monitor processes to show how the process is performing and how the process and capabilities are affected by changes to the process. This information is then used to make quality improvements. A time ordered sequence of data, with a centre line calculated by the mean. Used to determine the capability of the process. Help to identify special or assignable causes for factors that impede peak performance.
  • 16. Control charts have four key features: 1) Data Points: Either averages of subgroup measurements or individual measurements plotted on the x/y axis and joined by a line. Time is always on the x-axis. 2) The Average or Center Line The average or mean of the data points and is drawn across the middle section of the graph, usually as a heavy or solid line. 3) The Upper Control Limit (UCL) Drawn above the centerline and annotated as "UCL". This is often called the “+ 3 sigma” line. 4) The Lower Control Limit (LCL) Drawn below the centerline and annotated as "LCL". This is called the “- 3 sigma” line.
  • 18. Control limits define the zone where the observed data for a stable and consistent process occurs virtually all of the time (99.7%). Any fluctuations within these limits come from common causes inherent to the system, such as choice of equipment, scheduled maintenance or the precision of the operation that results from the design. An outcome beyond the control limits results from a special cause. The automatic control limits have been set at 3-sigma limits.
  • 19. •The area between each control limit and the centerline is divided into thirds. 1) Zone A - "1-sigma zone“ 2) Zone B - "2-sigma zone" 3) Zone C - " 3-sigma zone “
  • 21. PROCESS CAPABILITY ANALYSIS  Examines ◦ whether the process is capable of producing products which conforms to specifications ◦ range of natural variability in a process what we measure with control charts  Process capability studies distinguish between conformance to control limits and conformance to specification limits (also called tolerance limits) ◦ if the process mean is in control, then virtually all points will remain within control limits ◦ staying within control limits does not necessarily mean that specification limits are satisfied ◦ specification limits are usually dictated by customers 21
  • 22. Process Capability analysis cont. Design Specificatio ns (a) Natural variation exceeds design specifications; process is not capable of meeting specifications all the time. Process Design Specificatio ns (b) Design specifications and natural variation the same; process is capable of meeting specifications most of the time. Process 22
  • 23. Process Capability (cont.) Design Specificatio ns (c) Design specifications greater than natural variation; process is capable of always conforming to specifications. Process Design Specificatio ns (d) Specifications greater than natural variation, but process off center; capable but some output will not meet upper specification. Process 23