STRATEGIC PLANNING & EXECUTION
70% of change in business
does not get planned or
executed correctly
● Team dissatisfaction
● Low morale
● Distraction
● Disruption to BAU
● Loss of time
● Loss of $$$
Poor Planning
MINDSET TIPS
1. Useful action: what is the most useful thing for you
to do to get from action point 0 to action point 2?
2. Useful belief: if you believe there is opportunity,
you will start to see opportunity everywhere
Blind optimism doesn’t work
RED TOYOTA THEORY
Sending your team
on a mission to find
opportunity
THE SUNSET
THE PLAN
20YR VISION
Strategy (3 yr): Improve efficiencies both operationally
and in delivery to customers, by utilising the latest
technology to ensure ease of future growth.
Ops Plan (12 mth): Create and implement solid
technology through internal operations.
Example Exercise
● Quarterly Focus
● Quarterly Focus
● Quarterly Focus
● Design and implement robust operations and
technologies that enable and monitor company
performance
Design and implement robust operations and technologies that enable
and monitor company performance
Design and develop
departmental
scoreboards that
monitor company
performance
Leverage & improve
upon existing CRM
technologies to drive
operational excellence
through L&D
Develop team
performance tech to
assist management in
quarterly culture
check ins
Finance Mgr
COO
IT Specialist
COO
IT Specialist
HR Manager
Quarterly Focus
Monthly
Objectives
Design and develop department
scoreboards that monitor
company performance
Leverage & improve upon
existing CRM technologies to
drive operational excellence
through L&D
Quarterly Focus
ACHIEVED
Develop team performance
tech to assist management in
quarterly culture check ins
Monthly
Objective #1
ACHIEVED
Monthly
Objective #2
ACHIEVED
Monthly
Objective #3
ACHIEVED
Design and implement robust operations and technologies that enable
and monitor company performance
Design and develop
departmental
scoreboards that
monitor company
performance
Leverage & improve
upon existing CRM
technologies to drive
operational excellence
through L&D
Develop team
performance tech to
assist management in
quarterly culture
check ins
Finance Mgr
COO
IT Specialist
COO
IT Specialist
Create self-assessment
q’s.
HR Manager
Write implementation
plan and deliver to
team.
Quarterly Focus
Monthly
Objectives
Weekly
Targets
Develop tech
framework and input
q’s with link.
Detail data to be
reported on.
Develop framework for
company dashboard.
Identify and eliminate
any manual reporting.
Design and develop department
scoreboards that monitor
company performance
Leverage & improve upon
existing CRM technologies to
drive operational excellence
through L&D
Quarterly Focus
ACHIEVED
Develop team performance
tech to assist management in
quarterly culture check ins
Detail data to be
reported on.
Monthly
Objective #1
ACHIEVED
Monthly
Objective #2
ACHIEVED
Monthly
Objective #3
ACHIEVED
Identify and eliminate
any manual reporting.
Develop framework
for company
dashboard.
Design and develop departmental
scoreboards that monitor company
performance
Finance Mgr COO
Finance
Detail data to be reported on.
Meet with CEO to develop list of key metrics
Prepare auto-sales reporting and integrate into
dashboard
Finance Mgr
CEO
Finance Mgr
Sales Mgr
Book in regular reminders to calendar to produce
report
Sales Mgr
Monthly
Objectives
Weekly
Targets
Daily
To-do’s
Design and develop department
scoreboards that monitor
company performance
Leverage & improve upon
existing CRM technologies to
drive operational excellence
through L&D
Quarterly Focus
ACHIEVED
Develop team performance
tech to assist management in
quarterly culture check ins
Detail data to be
reported on.
Monthly
Objective #1
ACHIEVED
Monthly
Objective #2
ACHIEVED
Monthly
Objective #3
ACHIEVED
Identify and eliminate
any manual reporting.
Develop framework
for company
dashboard.
Finance Mgr with
CEO to develop list
of metrics
Prepare sales reporting
and integrate into
dashboard
Other things we
need to do this
week
Other things we
need to do this
week
Other things we need
to do this week
Other things we need
to do this week
Other things we need to
do today
Other things we need to
do today
Another thing we need
to do today
Another thing we need
to do today
Other things we need to
do today
Design and develop departmental
scoreboards that monitor company
performance
Finance Mgr COO
Finance
Detail data to be reported on.
Meet with CEO to develop list of key metrics
Prepare auto-sales reporting and integrate into
dashboard
Finance Mgr
CEO
Finance Mgr
Sales Mgr
Book in regular reminders to calendar to produce
report
Sales Mgr
Monthly
Objectives
Weekly
Targets
Daily
To-do’s
● What assets and resources do we have?
● What assets and resources do we need?
● What skills do we have amongst team?
● What skills do we need?
This will help inform you around:
● Leveraging
● Spending
● Outsourcing
● Upskilling
Once the plan is starting to map
EXECUTE IT
● Be realistic
● Research where needed
● Appoint a DRI
● Always involve the persons who will drive key parts
● Be committed
● Be agile
● Accountability is critical, but ownership is #1
● Create habits
● Know your resources
Quick Tips for a Clean Delivery
Nifty Tip to get to the Sunset
Once the plan is complete: take your team
through the plan.
Map it out, give deliverables, appoint DRIs, set
deadlines,
save timeframes into calendars, have them list out
minor deliverables
that they can put into weekly action plans.
Then: host a sunset meeting.
THE SUNSET

Strategic Planning and Execution

  • 1.
  • 2.
    70% of changein business does not get planned or executed correctly
  • 3.
    ● Team dissatisfaction ●Low morale ● Distraction ● Disruption to BAU ● Loss of time ● Loss of $$$ Poor Planning
  • 4.
  • 5.
    1. Useful action:what is the most useful thing for you to do to get from action point 0 to action point 2? 2. Useful belief: if you believe there is opportunity, you will start to see opportunity everywhere Blind optimism doesn’t work
  • 6.
    RED TOYOTA THEORY Sendingyour team on a mission to find opportunity
  • 7.
  • 8.
  • 9.
  • 11.
    Strategy (3 yr):Improve efficiencies both operationally and in delivery to customers, by utilising the latest technology to ensure ease of future growth. Ops Plan (12 mth): Create and implement solid technology through internal operations. Example Exercise ● Quarterly Focus ● Quarterly Focus ● Quarterly Focus ● Design and implement robust operations and technologies that enable and monitor company performance
  • 12.
    Design and implementrobust operations and technologies that enable and monitor company performance Design and develop departmental scoreboards that monitor company performance Leverage & improve upon existing CRM technologies to drive operational excellence through L&D Develop team performance tech to assist management in quarterly culture check ins Finance Mgr COO IT Specialist COO IT Specialist HR Manager Quarterly Focus Monthly Objectives
  • 13.
    Design and developdepartment scoreboards that monitor company performance Leverage & improve upon existing CRM technologies to drive operational excellence through L&D Quarterly Focus ACHIEVED Develop team performance tech to assist management in quarterly culture check ins Monthly Objective #1 ACHIEVED Monthly Objective #2 ACHIEVED Monthly Objective #3 ACHIEVED
  • 14.
    Design and implementrobust operations and technologies that enable and monitor company performance Design and develop departmental scoreboards that monitor company performance Leverage & improve upon existing CRM technologies to drive operational excellence through L&D Develop team performance tech to assist management in quarterly culture check ins Finance Mgr COO IT Specialist COO IT Specialist Create self-assessment q’s. HR Manager Write implementation plan and deliver to team. Quarterly Focus Monthly Objectives Weekly Targets Develop tech framework and input q’s with link. Detail data to be reported on. Develop framework for company dashboard. Identify and eliminate any manual reporting.
  • 15.
    Design and developdepartment scoreboards that monitor company performance Leverage & improve upon existing CRM technologies to drive operational excellence through L&D Quarterly Focus ACHIEVED Develop team performance tech to assist management in quarterly culture check ins Detail data to be reported on. Monthly Objective #1 ACHIEVED Monthly Objective #2 ACHIEVED Monthly Objective #3 ACHIEVED Identify and eliminate any manual reporting. Develop framework for company dashboard.
  • 16.
    Design and developdepartmental scoreboards that monitor company performance Finance Mgr COO Finance Detail data to be reported on. Meet with CEO to develop list of key metrics Prepare auto-sales reporting and integrate into dashboard Finance Mgr CEO Finance Mgr Sales Mgr Book in regular reminders to calendar to produce report Sales Mgr Monthly Objectives Weekly Targets Daily To-do’s
  • 17.
    Design and developdepartment scoreboards that monitor company performance Leverage & improve upon existing CRM technologies to drive operational excellence through L&D Quarterly Focus ACHIEVED Develop team performance tech to assist management in quarterly culture check ins Detail data to be reported on. Monthly Objective #1 ACHIEVED Monthly Objective #2 ACHIEVED Monthly Objective #3 ACHIEVED Identify and eliminate any manual reporting. Develop framework for company dashboard. Finance Mgr with CEO to develop list of metrics Prepare sales reporting and integrate into dashboard Other things we need to do this week Other things we need to do this week Other things we need to do this week Other things we need to do this week Other things we need to do today Other things we need to do today Another thing we need to do today Another thing we need to do today Other things we need to do today
  • 18.
    Design and developdepartmental scoreboards that monitor company performance Finance Mgr COO Finance Detail data to be reported on. Meet with CEO to develop list of key metrics Prepare auto-sales reporting and integrate into dashboard Finance Mgr CEO Finance Mgr Sales Mgr Book in regular reminders to calendar to produce report Sales Mgr Monthly Objectives Weekly Targets Daily To-do’s
  • 19.
    ● What assetsand resources do we have? ● What assets and resources do we need? ● What skills do we have amongst team? ● What skills do we need? This will help inform you around: ● Leveraging ● Spending ● Outsourcing ● Upskilling Once the plan is starting to map
  • 20.
  • 21.
    ● Be realistic ●Research where needed ● Appoint a DRI ● Always involve the persons who will drive key parts ● Be committed ● Be agile ● Accountability is critical, but ownership is #1 ● Create habits ● Know your resources Quick Tips for a Clean Delivery
  • 22.
    Nifty Tip toget to the Sunset Once the plan is complete: take your team through the plan. Map it out, give deliverables, appoint DRIs, set deadlines, save timeframes into calendars, have them list out minor deliverables that they can put into weekly action plans. Then: host a sunset meeting.
  • 23.