TEAM 8
Agenda
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•
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Timeline of planning system
Control system
Qualitative analysis of existing system
Problem identification
Problem establishment
Comparison of marketing strategy
Planning and Control
The Planning System

Consists of
preparing a Fact
book in April
through a series of
meetings among
Brand/sales/market
ing managers

April

Brand managers
develop plans
based on the brand
fact book which is
reviewed by the
operating
committee

July

Brand Categorizes:
Budget
Preparations and
Strategic business
plans were devised

Build
Hold

Harvest
Withdraw

October

January
Control System

Daily Sales
Report

• Division activity for the month through the previous day
• Activity that corresponds to the organization of the sales
force
• Activity by major brand and form of brand

Informal
Measures
“Likability”

Monthly Sales
Forecast

• Actual results for the month w.r.t the estimated
sales
• Management Action Charts- SAMI
• Information figures by brand, region, form and
overall
Bimonthly
Nielsen TwoOutlet Flash
Report

• Information on sales in food stores and
drug stores
• Figures by market share, detailed sales
information

“Trust”
“Ask the Non expert”

Promotion of goods
sold by total goods

New forms, brand
extensions, packaging
and formulation
Qualitative Analysis Of Existing System
• Pros:
• System provides a powerful historical perspective in the plans
that it generated
• Reduced Human error
• Knowledge database helps as a guideline
•
•
•
•

Cons:
Time Consuming
Commitment Issues
Some of the brands may suffer due to unfair resource
allocation to prioritized brands
‘ You become Slave of the system’
Problem Identification
• Ineffectiveness of Gillette’s planning and control
system
• Why did Right Guard as a brand fail to increase its
market share
• Strategy of white rain: for the future or a one night
stand
Problem Establishment

• Right Guard’s Failure
• Ineffectiveness of Gillette’s- planning and control P&G
• Intense Competition Mennen , Old Spice, system
Strategy
• Contribution in sales of a brandfuture drivers tonight
productsof White Rain: for the main or a one classify
stand
• it as Brandunclear positioning
Weak and Categories
• Success of White users
• Frequent categorymaleRain may encourageGuard below
• Target market i.e. changes ranked Right other brand
managers
• Lack of documentation Brands, Positioning strategies
its competitors skip through the system
•
• etc. Not a standard procedure
Right Guard retained its association with the old Aerosol
• May or may not work for all brands
• No knowledge sharing central platform
image
Comparison Of Marketing Strategy
• Planned and well designed through
traditional Marketing plan and control
• Carried Brand image through
aggressive ad campaigns
• Perceived the brand as old-fashioned
• Lagged behind competitors like P&G
and Mennen
• Market share of 7.6%, way behind
expectations

Right
Guard

V/s

• Avoided documentation and lengthy
procedures
• Minimal advertisement for consumer
awareness and floor space
• Emerged as a high performer with low
expectations
• Sauve’s price hike worked for White
Rain to exceed expectations in sales
• 3% Market share which is very
encouraging

White
Rain
Right Guard: Planning & Control
Issues

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•
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•

Burst of CFC scare
Difficulty
expanding outside
aerosol
Market share
down to 8.5% to
9.9 %
PCD could not
afford to lose
Right guard – it
gave quarter of
operating profits

Planning
Restage process
• Retracting the old
products off the
trade shelves
• New packaging
and product
improvements
through
manufacturing
• Low level
advertising initially
and a sneak peak
strategy
• Full product line
promoted to
create impact
• Launch worth 12.7
million USSD ad
campaign

Results

Present

•

• Comparison of
restage V/s
without restage
demand
forecast
• Difficulty in
getting away
with the Right
Guard’s old
aerosol image

•
•
•

•

Restage benefits
over the long term
Right guard
moved to a “hold
brand”
Target audience
changed to males
12-24
Focus on building
image amongst
youngsters (Right
considered as an
old fashioned)
More market tests
and if successful
might allow
another restage
White Rain : Planning & Control
Issues

Planning

•

•
•

•

Low Price brands
were becoming a
growing force
Most of the
brands of Gillette
were positioned
as premium.
An opportunity
loss

•
•

•
•

To roll out in the
Southern region
By passed CUT to
launch the
shampoo quickly
Came out with 18ounce bottle
No advertisement
Brand developed
special shelf
display

Results

• Actual
consumer sales
and shipments
surpassed the
estimated value

Present

•
•
•

More Resources
were given to
work with
“Build” Status
A 3 share is not
much
End Of Presentation

Strategy at Gillete

  • 1.
  • 2.
    Agenda • • • • • • • Timeline of planningsystem Control system Qualitative analysis of existing system Problem identification Problem establishment Comparison of marketing strategy Planning and Control
  • 3.
    The Planning System Consistsof preparing a Fact book in April through a series of meetings among Brand/sales/market ing managers April Brand managers develop plans based on the brand fact book which is reviewed by the operating committee July Brand Categorizes: Budget Preparations and Strategic business plans were devised Build Hold Harvest Withdraw October January
  • 4.
    Control System Daily Sales Report •Division activity for the month through the previous day • Activity that corresponds to the organization of the sales force • Activity by major brand and form of brand Informal Measures “Likability” Monthly Sales Forecast • Actual results for the month w.r.t the estimated sales • Management Action Charts- SAMI • Information figures by brand, region, form and overall Bimonthly Nielsen TwoOutlet Flash Report • Information on sales in food stores and drug stores • Figures by market share, detailed sales information “Trust” “Ask the Non expert” Promotion of goods sold by total goods New forms, brand extensions, packaging and formulation
  • 5.
    Qualitative Analysis OfExisting System • Pros: • System provides a powerful historical perspective in the plans that it generated • Reduced Human error • Knowledge database helps as a guideline • • • • Cons: Time Consuming Commitment Issues Some of the brands may suffer due to unfair resource allocation to prioritized brands ‘ You become Slave of the system’
  • 6.
    Problem Identification • Ineffectivenessof Gillette’s planning and control system • Why did Right Guard as a brand fail to increase its market share • Strategy of white rain: for the future or a one night stand
  • 7.
    Problem Establishment • RightGuard’s Failure • Ineffectiveness of Gillette’s- planning and control P&G • Intense Competition Mennen , Old Spice, system Strategy • Contribution in sales of a brandfuture drivers tonight productsof White Rain: for the main or a one classify stand • it as Brandunclear positioning Weak and Categories • Success of White users • Frequent categorymaleRain may encourageGuard below • Target market i.e. changes ranked Right other brand managers • Lack of documentation Brands, Positioning strategies its competitors skip through the system • • etc. Not a standard procedure Right Guard retained its association with the old Aerosol • May or may not work for all brands • No knowledge sharing central platform image
  • 8.
    Comparison Of MarketingStrategy • Planned and well designed through traditional Marketing plan and control • Carried Brand image through aggressive ad campaigns • Perceived the brand as old-fashioned • Lagged behind competitors like P&G and Mennen • Market share of 7.6%, way behind expectations Right Guard V/s • Avoided documentation and lengthy procedures • Minimal advertisement for consumer awareness and floor space • Emerged as a high performer with low expectations • Sauve’s price hike worked for White Rain to exceed expectations in sales • 3% Market share which is very encouraging White Rain
  • 9.
    Right Guard: Planning& Control Issues • • • • Burst of CFC scare Difficulty expanding outside aerosol Market share down to 8.5% to 9.9 % PCD could not afford to lose Right guard – it gave quarter of operating profits Planning Restage process • Retracting the old products off the trade shelves • New packaging and product improvements through manufacturing • Low level advertising initially and a sneak peak strategy • Full product line promoted to create impact • Launch worth 12.7 million USSD ad campaign Results Present • • Comparison of restage V/s without restage demand forecast • Difficulty in getting away with the Right Guard’s old aerosol image • • • • Restage benefits over the long term Right guard moved to a “hold brand” Target audience changed to males 12-24 Focus on building image amongst youngsters (Right considered as an old fashioned) More market tests and if successful might allow another restage
  • 10.
    White Rain :Planning & Control Issues Planning • • • • Low Price brands were becoming a growing force Most of the brands of Gillette were positioned as premium. An opportunity loss • • • • To roll out in the Southern region By passed CUT to launch the shampoo quickly Came out with 18ounce bottle No advertisement Brand developed special shelf display Results • Actual consumer sales and shipments surpassed the estimated value Present • • • More Resources were given to work with “Build” Status A 3 share is not much
  • 11.